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Overview Explore the basics of customer service from ground-level, discover what true customer excellence is all about and take a step closer to the rewarding career you know you're capable of! Providing excellent customer service is essential to the long-term viability of every business. This Customer Service Training Complete Diploma course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service to the highest level. Discover what it takes to climb the ladder associate degree exceedingly in a very Customer Service setting with this ennobling Course. Improve your career prospects for life. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Service Training Complete Diploma. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Training Complete Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 01:58:00 total length •Module One: Who We Are and What We Do: 00:17:00 •Module Two: Establishing Your Attitude: 00:12:00 •Module Three: Identifying and Addressing Customer Needs: 00:12:00 •Module Four: Generating Return Business: 00:14:00 •Module Five: In-Person Customer Service: 00:10:00 •Module Six: Giving Customer Service over the Phone: 00:12:00 •Module Seven: Providing Electronic Customer Service: 00:12:00 •Module Eight: Recovering Difficult Customers: 00:15:00 •Module Nine: Understanding When to Escalate: 00:14:00
Overview Learn the basics of currency conversion and the secret to success in Forex trading by enrolling in our Forex Trading Level 3 course.Forex trading has marked a spot as a popular alternative to stock trading. This course is a step-by-step training process that is designed to teach you how to trade on margin by timely buying and selling foreign currencies.After your successful completion, you will have a deep insight into the stock market and its trends, futures trading, exchanged traded funds, opening a trading account, and much more. Make sure you're ready to cope with the challenges of trading. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Forex Trading Level 3. It is available to all students, of all academic backgrounds. Requirements Our Forex Trading Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 9 lectures • 02:28:00 total length •Introduction to Forex Trading: 00:14:00 •Major Currencies and Market Structure: 00:15:00 •Kinds of Foreign Exchange Market: 00:14:00 •Money Management: 00:11:00 •Fundamental Analysis: 00:21:00 •Technical Analysis: 00:32:00 •Pitfalls and Risks: 00:11:00 •Managing Risk: 00:16:00 •Trading Psychology: 00:14:00
Overview This comprehensive course on Astrology will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Astrology comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Astrology. It is available to all students, of all academic backgrounds. Requirements Our Astrology is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 9 lectures • 04:35:00 total length •Module 01: Basics of Astronomy: 00:34:00 •Module 02: Stargazing: 01:00:00 •Module 03: The Moon: 00:23:00 •Module 04: The Planets: 00:57:00 •Module 05: Meteor & Meteorites: 00:17:00 •Module 06: Asteroids: 00:19:00 •Module 07: Comets: 00:17:00 •Module 08: Galaxy, the Milky Way & Black Holes: 00:24:00 •Module 09: The Big Bang & Extra-terrestrial Life Forms: 00:24:00
Overview Provide essential financial support and knowledge that will enable your business to become a sustained success in the marketplace. This Accounting and Bookkeeping Level 2 course will educate you in the essential accountancy knowledge needed to balance a business's books and budgets. The certificated course was written with the assistance of industry professionals and is designed to teach the primary Accountant abilities to anyone, regardless of their current skill levels. You will learn all the appropriate terminology, how to maintain balance sheets, how to manage employee's payrolls, how to reconcile investments and much more. Take a step into a lucrative new career. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Accounting and Bookkeeping Level 2. It is available to all students, of all academic backgrounds. Requirements Our Accounting and Bookkeeping Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 11 lectures • 01:46:00 total length •Introduction: 00:02:00 •Introduction to Bookkeeping: 00:15:00 •Manual System: 00:08:00 •Computerised Systems: 00:11:00 •How it Fits Together: 00:08:00 •Bookkeeping Basics: 00:30:00 •Ledgers: 00:10:00 •Trial Balance and Coding: 00:11:00 •PNL Account and Balance Sheet: 00:05:00 •AILE Personal: 00:06:00 •Assignment - Accounting and Bookkeeping Level 2: 00:00:00
Overview Improve your professional development by enrolling in the Operation Management and Retailing course.This Operation Management and Retailing course will explain the basics and functions of operations management. It will also cover topics like essential projects, risk management, planning, and much more. It will also inform you about the operation manager's role in inventory and supply chain management.Master the skills of a professional operation manager with the Operation Management and Retailing course and climb your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Operation Management and Retailing. It is available to all students, of all academic backgrounds. Requirements Our Operation Management and Retailing is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 02:53:00 total length •Introduction to Retail Management: 00:22:00 •Retail Strategy: 00:13:00 •Retail Buying and Merchandising: 00:17:00 •Retail Pricing: 00:32:00 •Supply Chain Management in Retailing: 00:12:00 •Taking Trends and Targeting Customers Effectively: 00:11:00 •Choosing a Retail Location: 00:14:00 •Negotiate the Right Deal with Suppliers: 00:12:00 •Management Skills for Leading Your Team: 00:17:00 •Health & Safety for Retail Stores: 00:23:00
Overview Prove that you are committed to Social Care and Community Welfare by training for your mandatory Care Certificate. This course provides all the principles, knowledge, and skills that you will need to absorb, to carry out exemplary Social Care. The Teaching English Level 5 course has been written with the help of industry professionals and lays out all of the EU/UK standards for delivering care to the community. You will be taught how to safeguard the vulnerable, provide appropriate nutrition, respect privacy and dignity, support those with challenges and disabilities, and ensure hygiene and cleanliness. Understand your responsibilities in the Social Sector today. How will I get my certificate? At the end of the course there will be a written assignment test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Teaching English Level 5. It is available to all students, of all academic backgrounds. Requirements Our Teaching English Level 5 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 12 lectures • 10:45:00 total length •Introduction to Teaching English: 00:45:00 •Linguistics Basics: 01:00:00 •Working With a Variety of Approaches: 01:00:00 •Teaching Speaking: 01:00:00 •Teaching Listening: 01:00:00 •Teaching Reading: 01:00:00 •Teaching Writing: 01:00:00 •Planning Pedagogy: 01:00:00 •Planning Lessons: 01:00:00 •Managing Classrooms: 01:00:00 •Getting a job: 01:00:00 •Assignment - Teaching English Level 5: 00:00:00
Overview This comprehensive course on International Law will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This International Law comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this International Law. It is available to all students, of all academic backgrounds. Requirements Our International Law is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 13 lectures • 03:43:00 total length •Basics of International Law: 00:21:00 •Sources of International Law: 00:26:00 •International Law and Municipal Law: 00:14:00 •International Organisations: 00:23:00 •International Law of Human Rights: 00:21:00 •Private International Law: 00:13:00 •International Criminal Law: 00:15:00 •Law of Treaties: 00:15:00 •Territory and Jurisdiction: 00:18:00 •Law of the Sea: 00:24:00 •International Commercial Law: 00:13:00 •International Environmental Law: 00:20:00 •Assignment - International Law: 00:00:00
Overview This comprehensive course on CCTV Operator Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This CCTV Operator Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this CCTV Operator Course. It is available to all students, of all academic backgrounds. Requirements Our CCTV Operator Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 9 sections • 9 lectures • 01:21:00 total length •Operational Requirement: 00:12:00 •CCTV Operator Skills and Ability: 00:11:00 •Basics of CCTV: 00:10:00 •Technical Guidance: 00:09:00 •Monitoring CCTV Cameras: 00:10:00 •Watch Surveillance: 00:09:00 •Data Protection Regulations: 00:10:00 •Job Requirements of a CCTV Operator: 00:10:00 •Assignment - CCTV Operator Course: 00:00:00
Overview According to recent statistics, Employment Law practitioners enjoy salaries 20% higher than the national average. If you want to elevate your career and financial prospects, our "Employment Law Level 3" course is your ticket to success.This Employment Law Level 3 course is meticulously designed to provide you with a comprehensive understanding of Employment Law, covering essential topics that form the bedrock of this profession.With a duration of just a few hours, you can quickly gain valuable insights into the legal intricacies of the employment landscape. Enrol now and take the first step towards a brighter future!How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Employment Law Level 3. It is available to all students, of all academic backgrounds. Requirements Our Employment Law Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 11 lectures • 05:11:00 total length •Basics of Employment Law: 00:24:00 •Legal Recruitment Process: 00:40:00 •Employment Contracts: 00:21:00 •Employee Handbook: 00:20:00 •Disciplinary Procedure: 00:21:00 •National Minimum Wage & National Living Wage: 00:33:00 •Parental Rights, Sick Pay & Pension Scheme: 00:44:00 •Discrimination in the Workplace: 00:49:00 •Health & Safety at Work: 00:15:00 •Dismissal, Grievances and Employment Tribunals: 00:33:00 •Workplace Monitoring and Data Protection: 00:11:00
