16908 Basic courses delivered On Demand

Description: Self-defence is when someone defends himself in dangerous or unexpected situations. However, self-defence is not just learning about the physical acts but also it is also about learning the self discipline, evaluate the essence of violence to practice defensive skills. If you are someone who wants to prevent suffering from potential danger in your life, then you should learn self-defence techniques. To have an in-depth learning about self-defence, this complete course will also teach you the skills, knowledge and information about self-defence. Learning both the basics and techniques of self-defence will truly help build your senses that could help defend yourself.  Who is the course for? Individuals who are prone to encountering different kinds of people and want to be secured and assured with their self-defense skills. Anyone who is interested in Basic Personal Safety. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Complete Self Defence Course will be very beneficial and helpful to everyone since everyone's concern these days is about safety and security. It will also benefit people with careers in: Group Exercise Instructor Martial Arts Teacher Self Defence Instructor. Self Defence Basics Introduction to Self Defence 00:15:00 Legal Aspects 00:15:00 Protecting Yourself 01:00:00 Self-Defence Basics 00:15:00 Advanced Self Defence Techniques 01:00:00 Krav Maga 00:30:00 Self Defence Essentials Introduction 00:15:00 Why Self Defence 01:00:00 Difference Between Martial Arts And Self Defence 01:00:00 Effect Of Body Postures And Body Tools 00:30:00 Placement And Hits 00:30:00 Ways To Escapes From Basic Holds 00:30:00 Wrapping Up 00:15:00 Self Defence Techniques Self Defence Basics 01:00:00 Martial Arts Basics 01:00:00 Getting Away 01:00:00 A Look At Kung Fu 01:00:00 Using Your Body in The Right Way 00:30:00 Choosing A Style To Study 01:00:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Complete Self Defence Course 00:30:00 Final Exam Final Exam- Complete Self Defence Course 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Delivering an interactive web experience can be challenging but not impossible. This course will provide you with the core fundamentals of front-end web programming and how to understand the DOM (Document Object Model). After that, we will take a deep dive into advanced DOM concepts, which include events, hierarchy, and bubbling.

Level 1 Certificate in Phlebotomy Techniques Dive deep into the fundamentals, from mastering venipuncture techniques to understanding basic anatomy. Equip yourself with the skills needed to manage patients and ensure the meticulous processing of blood samples, positioning yourself as a Phlebotomy expert. Learning Outcomes: Define Phlebotomy fundamentals. Explain venipuncture in Phlebotomy. Implement basic anatomy knowledge in Phlebotomy. Evaluate patient management in Phlebotomy. Develop blood sample processing techniques. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Level 1 Certificate in Phlebotomy Techniques Course Syllabus Phlebotomy Fundamentals: Gain a foundational understanding of the principles and practices of phlebotomy, including the importance of specimen collection and handling. Overview of Venipuncture: Explore the process of venipuncture, which is a crucial aspect of phlebotomy, and understand the techniques involved in drawing blood from veins. Basic Anatomy in Phlebotomy: Learn about the essential anatomy and physiology related to phlebotomy, including the structure and function of veins and other relevant components. Managing Patients: Develop the skills needed to effectively manage patients during phlebotomy procedures, including techniques for ensuring patient comfort and safety. Processing of Blood Samples: Understand the procedures and protocols for properly processing blood

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that agriculture is the UK's largest industry, contributing over £9 billion to the economy? Whether you're looking to grow your own food, pursue a career in horticulture, or simply want to understand plants better, this bundle offers a comprehensive learning experience. Are you interested in the science behind growing crops or the art of creating beautiful gardens? This bundle equips you with a strong foundation in agricultural science, organic gardening practices, professional gardening skills, and even the exciting world of mushroom cultivation. Whether you're a complete beginner or looking to refine your knowledge, this tiered course structure provides a pathway to success. Learn about soil health, crop production, pest management, plant nutrition, and sustainable gardening techniques. Discover the secrets to growing delicious and healthy fruits, vegetables, and herbs, and delve into the rewarding world of cultivating your own mushrooms. This Agriculture, Horticulture & Plant Nutrition Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Agricultural Science Course 02: Horticulture & Organic Gardening Course 03: Complete Gardening Diploma - Level 3 Course 04: Mushroom Growing Course Take control of your food production and cultivate a rewarding career path. Enrol today and embark on a journey of discovery in the world of agriculture, horticulture, and plant nutrition! Learning Outcomes of Agriculture, Horticulture & Plant Nutrition Identify essential plant nutrients and their role in growth. Explore organic gardening methods and sustainable practices. Develop skills for effective pest and disease management. Design and maintain a productive and healthy garden. Grasp the principles of soil health and improvement techniques. Cultivate a variety of mushrooms for culinary or medicinal purposes. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Agriculture, Horticulture & Plant Nutrition Get a free student ID card with Agriculture, Horticulture & Plant Nutrition Training program (£10 postal charge will be applicable for international delivery) The Agriculture, Horticulture & Plant Nutrition is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Agriculture, Horticulture & Plant Nutrition course materials The Agriculture, Horticulture & Plant Nutrition comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Agricultural Science Module 01: Introduction To Agricultural Science Module 02: Horticulture And The Nursery Production Module 03: Plant Propagation Module 04: Soil Science Module 05: Plant Nutrition Module 06: Controlling Plant Pests Module 07: Weed Control Module 08: Home Gardening Module 09: Ornamental Plants Module 10: Cut Flowers Module 11: Permaculture Module 12: Aquaculture Module 13: Animal Farming - Raising Beef Cattle Module 14: Animal Farming - Milking Of Dairy Cattle Course 02: Horticulture & Organic Gardening Module 01: Basic Botany Module 02: Plant Classification Module 03: Soil Science Module 04: Plant Nutrition Requirements Module 05: Plant Pests And Diseases Module 06: Basic Concepts Of Organic Gardening Module 07: Weed Control Module 08: Plant Propagation Module 09: Amenity Horticulture, Plant Selection And Native Plants Module 10: Exotic Plants Module 11: Indoor Plants Module 12: Lawns Course 03: Complete Gardening Diploma - Level 3 Organic Gardening Basics Having a Plan Having the Right Tools Making your Own Mulch Natural Pest Control Organic Fertilizer Planting Harvesting What to Avoid Benefits of Organic Gardening =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £51) CPD Hard Copy Certificate: £29.99 CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Gardeners Hobbyists Farmers Growers Professionals Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Gardener Farmer Landscaper Horticulturist Agronomist Consultant Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Description: NLP (Neuro-Linguistic Programming) is an approach to communication, personal development and psychotherapy. The basic NLP techniques allow you to modify your behaviour for achieving self-improvement, self-management and makes you more creative for effective interpersonal communication. After gaining the basic knowledge, you will be interested to know the advanced NLP tools for real world to apply the NLP knowledge in the real world. The Neuro Linguistic Programming Tools for Life will help you to bring your unconscious thoughts to the surface so that you can take the right decision t the right time. In the course you will learn some of the practical NLP tools and techniques such as anchoring, establishing congruency, developing rapport, creating outcomes, interpreting and presenting information effectively. Learning Outcomes: Improvise a more profound accord with others Apply anchoring to formulate the state of mind you intend to Being identified with your inner entity Decipher as well as implement the radical self-hypnosis methodologies Generate your visionary goals merging a high speed to apply NLP's framework Learn how you can present, explain, as well as information so as to use the 7±2 rule as well as chunking technique Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Neuro Linguistic Programming Tools for Life is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Neuro Linguistic Programming Tools for Life is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 Developing Rapport 00:30:00 Getting in Tune with Yourself 00:15:00 Creating Comprehensive Outcomes 00:15:00 Creating a Desired State 00:30:00 Chunking Information 00:15:00 Mock Exam Mock Exam- Neuro Linguistic Programming Tools for Life 00:20:00 Final Exam Final Exam- Neuro Linguistic Programming Tools for Life 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you want to know how everyday people build wealth through stock market investing? Have you ever dreamed of turning your hard-earned savings into a future filled with financial security and freedom? If so, this Level 3 Certificate in Stock Market Investing for Beginners is your launchpad to success! Dive deep into the world of Stock Market Investing and master the art of making informed decisions in the dynamic realm of finance. Discover the keys to unlocking financial success as you navigate through essential modules of stock market investing course, equipping you with the knowledge to confidently step into the world of investments. From understanding the fundamentals of stocks to crafting a robust investment plan, embark on this transformative journey towards financial freedom. Explore the intricacies of dividend earnings, portfolio diversification, and investment taxation, arming yourself with the tools needed to thrive in the ever-evolving stock market landscape. Take charge of your financial future and embark on this enriching learning experience today with our Level 3 Certificate in Stock Market Investing for Beginners Course. Don't miss out on the opportunity to gain essential investing skills. Enrol in our Level 3 Certificate in Stock Market Investing for Beginners course now! Course Learning Outcomes: Gain a comprehensive understanding of Stock Market Investing fundamentals. Develop skills to analyse and select winning stocks. Learn strategies for effective portfolio diversification and management. Acquire knowledge of investment taxation and regulatory principles. Master essential investment rules for success in the stock market. Familiarize yourself with stock market terminology and trading platforms. Level 3 Certificate in Stock Market Investing for Beginners Module 01: Introduction to the Course Module 02: Introduction to Stocks Module 03: Money Required for Primary Investment Module 04: Opening an Investment Account Module 05: Brokerage Account Walkthrough Module 06: Finding Winning Stocks Module 07: Earning from Dividends Module 08: Diversifying Portfolio Module 09: Investment Plan Module 10: Rebalancing Portfolio Module 11: Understanding Order Types Module 12: Investment Tax Module 13: Investment Rules: Rule-1 Module 14: Investment Rules: Rule-2 Module 15: Investment Rules: Rule-3 Module 16: Investment Rules: Rule-4 Module 17: Investment Rules: Rule-5 Module 18: Stock Market Dictionary Module 19: Setting Up the Trading Platform Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Stock Market Investing for Beginners Who is this course for: The Level 3 Certificate in Stock Market Investing for Beginners is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Stock Market Investing like - Stock Market Analyst Investment Advisor Financial Consultant Portfolio Manager Wealth Manager Requirements Level 3 Certificate in Stock Market Investing for Beginners To enrol in this Level 3 Certificate in Stock Market Investing for Beginners course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Stock Market Investing for Beginners Career Path: Stockbroker Financial Analyst Investment Advisor Portfolio Manager Equity Trader Risk Analyst Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited PDF Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

In a world where the stakes couldn't be higher, where every meal served carries the weight of responsibility, emerges a beacon of knowledge, the Level 3 Diploma in Food Safety Supervisor Training. This Level 3 Diploma in Food Safety Supervisor Training is your epic training montage, equipping you with the expertise to conquer the culinary battlefield. Delve into the intricate dance of microbiology, contamination hazards, and meticulous supervision techniques provided by the 'Level 3 Diploma in Food Safety Supervisor Training', all meticulously curated to arm you with the knowledge to ensure the utmost safety in every culinary endeavor. Step into a realm with our Level 3 Diploma in Food Safety Supervisor Trainingwhere each module unfolds a new layer of understanding, empowering you to become the vigilant guardian of food safety standards. Elevate your expertise, secure your place at the forefront of food safety leadership, and savor the satisfaction of protecting consumers one meal at a time through the impressive Level 3 Diploma in Food Safety Supervisor Training course. Enrol in the Level 3 Food Safety Supervisor Training today and become the hero your plate deserves! Level 3 Diploma in Food Safety Supervisor Training course Learning Outcomes: Master the essentials of Food Safety in a comprehensive curriculum. Dive deep into the nuances of Food Safety Legislation. Equip yourself with the tools of the trade for effective Food Safety Management. Navigate the intricate world of Microbiology and Contamination Hazards. Learn the art of controlling contamination with finesse. Become adept in the prevention and management of Food Poisoning and Food-Borne Illness. Level 3 Diploma in Food Safety Supervisor Training Module 01: Food Safety - An Introduction Module 02: Supervision of Food Safety Module 03: Food Safety Legislation Module 04: Food Safety Management System Module 05: Food Safety Management Tools Module 06: Microbiology Module 07: Contamination Hazards Module 08: Controlling Contamination Module 09: Food Poisoning (Bacterial) and Food-Borne Illness Module 10: Food Poisoning (Non-Bacterial) Module 11: Personal Hygiene Module 12: Food and Temperature Control Module 13: Checking, Verifying and Recording Temperature Module 14: Food Spoilage and Preservation Module 15: Food Premises and Equipment: The Design and Construction Module 16: Waste Disposal, Cleaning and Disinfection Module 17: Pest Management Module 18: Food Safety Training for the Staff Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Diploma in Food Safety Supervisor Training Who is this course for: Aspiring Food Safety Supervisors Restaurant Managers Food Service Professionals Quality Control Officers Catering Supervisors Requirements Level 3 Diploma in Food Safety Supervisor Training To enrol in this Level 3 Diploma in Food Safety Supervisor Training course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Diploma in Food Safety Supervisor Training Career Paths: Food Safety Supervisor: £25,000 - £35,000 per annum Quality Assurance Manager: £30,000 - £45,000 per annum Restaurant Manager: £20,000 - £40,000 per annum Catering Manager: £25,000 - £35,000 per annum Compliance Officer: £25,000 - £40,000 per annum Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Set off on a journey where each meal is transformed into a work of art and each mouthful serves as a reminder of food safety and quality. Welcome to the Level 3 Diploma in Supervising Food Safety in Catering, where the artistry of culinary brilliance meets the precision of food safety mastery. Unlock the secrets of Food Safety as you delve into our comprehensive curriculum, meticulously designed to equip you with the wisdom and expertise needed to navigate the intricate realm of culinary supervision. With each module, you'll unravel the complexities of food safety legislation, management systems, and hygiene protocols, empowering yourself to safeguard both consumer well-being and culinary reputation. Our commitment to excellence knows no bounds as we guide you through the intricacies of temperature control, waste management, and pest control, ensuring that every aspect of food safety is meticulously accounted for. Join us on this odyssey of knowledge and discovery, where your passion for food meets the pinnacle of professionalism. Become the epitome of culinary stewardship with our Level 3 Diploma in Supervising Food Safety in Catering, and let your expertise shine in every dish you create. Level 3 Diploma in Supervising Food Safety in Catering course Learning Outcomes: Understand the fundamental principles of Food Safety. Demonstrate proficiency in the supervision of food safety practices. Navigate the labyrinth of Food Safety Legislation with ease. Implement effective Food Safety Management Systems. Identify and mitigate potential Contamination Hazards. Uphold impeccable standards of Personal Hygiene. Level 3 Diploma in Supervising Food Safety in Catering Module 01 : Food Safety - Introduction Module 02 : Supervision of Food Safety Module 03 : Food Safety Legislation Module 04 : Food Safety Management Systems Module 05 : Food Safety Management Tools Module 06 : Microbiology Module 07 : Contamination Hazards Module 08 : Controlling Contamination Module 09 : Bacterial Food Poisoning and Food-Borne Illness Module 10 : Non-bacterial Food Poisoning Module 11 : Personal Hygiene Module 12 : Food and Temperature Control Module 13 : Checking, Verifying and Recording Temperature Module 14 : Food Spoilage and Preservation Module 15 : Food Premises and Equipment The Design and Construction Module 16 : Waste Disposal, Cleaning and Disinfection Module 17 : Pest Management Module 18 : Food Safety Training for the Staff Module 19 : Reopening and Adapting Your Food Business During COVID-19 Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Diploma in Supervising Food Safety in Catering Who is this course for: Aspiring Chefs Catering Managers Food Service Supervisors Restaurant Owners Hospitality Professionals Requirements Level 3 Diploma in Supervising Food Safety in Catering To enrol in this Level 3 Diploma in Supervising Food Safety in Catering course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Diploma in Supervising Food Safety in Catering Career Paths: Food Safety Supervisor: £25,000 - £35,000 Catering Manager: £30,000 - £45,000 Head Chef: £25,000 - £50,000 Restaurant Manager: £20,000 - £40,000 Food Hygiene Inspector: £30,000 - £45,000 Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

As a compliance manager, your task is to make sure that your company complies with legal, ethical, and other policies & regulations. To do that, you have to come up with a strategy as well as day-to-day activities to ensure the compliance of your company's operations, personnel, and business are on track. This Diploma in Compliance Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS Our advanced audiovisual learning materials will teach you the skills to create a culture of ethical compliance in your organisation. Divided over eleven modules, you'll gain an in-depth understanding of compliance risk analysis & management that can be applied to your own context. Ensure the long-term sustainability of your business by adhering to regulations, implementing policies, and developing a strategic approach to managing compliance risk. Further, develop an advanced set of skills to augment your auditing, risk management, and compliance knowledge in order to assist your compliance team and improve company performance. Course List of Compliance Management Bundle Course: Course 01: Compliance Management Course Course 02: Admin, Secretarial & PA Course 03: Office Administration & Skills Diploma Course 04: Conflict Management Training Course 05: Decision Making and Critical Thinking Training Course 06: Sexual Harassment in the Workplace Course 07: Cross-Cultural Awareness Training Course 08: Equality & Diversity - Discrimination Course 09: Strategic Business Management Course 10: Diploma In Business Administration Course 11: Diploma in Operations Management What Will You Learn From This Compliance Management Course: Benefits & importance of compliance, responsibilities of the compliance department including 5 challenges Fundamentals of compliance management system & the basic elements of an effective compliance Elements, processes, and principles of compliance audits including the differences between internal & external audit Compliance's golden rule and how it differs from ethics Various types of risks including financial, knowledge, internal & external risks, and how to analyse them Basics of risk management and the principles as well as the processes How to evaluate risks and different options to choose from Discover numerous risk management such as bank, credit, currency, IT, project, software risks, and much more Why Prefer This Compliance Management Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Compliance Management course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum: *** Here is the curriculum breakdown of Compliance Management: Module 1: Introduction to Compliance Module 2: Compliance Management System Module 3: Basic Elements of Effective Compliance Module 4: Compliance Audit Module 5: Compliance and Ethics Module 6: Introduction to Risk and Basic Risk Types Module 7: Further Risk Types Module 8: Introduction to Risk Management Module 9: Risk Management Process Module 10: Risk Assessment and Risk Treatment Module 11: Types of Risk Management Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Compliance Management at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path Audit Manager Chief Compliance Officer Internal Auditor IT Auditor IT Risk Analyst Quality Compliance Manager Certificates Certificate of completion Digital certificate - £10 Diploma in Compliance Management at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Compliance Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Do you want to improve your customer service skills & want to make your customers happy? Do you want to exceed customer expectations and want to create clients who spread words about your business? If yes, then enrol now and benefit from this course. Description: This Customer Service course teaches the basics of customer service and translates that knowledge into practical application. Students will come away from this customer service course knowing how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance their work experience. Students will learn the difference between internal and external customers and will find out how the development and implementation of a comprehensive customer service policy promote consistency in how customers are treated and keep customers happy. Who is the course for? Individuals who have any interaction with customers in any business. People who want to take their customer service skills to the next level. Students. Job seekers. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Level 2 Certificate in Customer Service is a useful qualification to possess, and would be beneficial for the following professionals: Administrative Receptionist. Assistant Office Manager. Call Center Customer Service Representative. Call Center Representative. Call Center Supervisor. Customer Care Representative. Customer Service Administrative Assistant. Customer Service Agent. Customer Service Analyst. Customer Service Assistant. Customer Service Associate. Customer Service Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Conclusion 00:15:00 Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Customer Service Skills First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Certificate in Customer Service 00:30:00 Final Exam Final Exam- Certificate in Customer Service 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00