16913 Basic courses in London delivered On Demand

Navigating the intricate landscape of a child's mind is both an art and a science. The realm of child psychology, intertwined with education and development, holds the key to shaping the future. The demand for child psychologists has skyrocketed, with a global job increase of 15% in just the last few years. Professionals in this field can earn an impressive average income of $75,000 annually. Child Psychology Diploma - Level 7 offers an expansive theoretical foundation for those intrigued by the myriad wonders of a child's psyche. Within this child Psychology bundle, you'll journey through a comprehensive curriculum: from grasping the core tenets of child psychology to comprehending the delicate nuances of safeguarding children. Stepping into the world of child psychology equips you with the tools to make a meaningful difference in countless young lives. Embrace this academic adventure and lead the charge in fostering a more compassionate, understanding, and inclusive environment for our future generations. Child Psychology Course Learning Outcomes Understand foundational child psychology concepts. Recognise and prioritise child safeguarding techniques. Navigate Special Educational Needs Coordination effectively. Gain insights into the world of autism. Delve into Early Years Foundation Stage teaching. Grasp fundamentals of speech and language therapy. Implement effective strategies to support child development. Why would you choose the Child Psychology course: Lifetime access to Child Psychology course materials Full tutor support is available from Monday to Friday with the Child Psychology course Gain a complete understanding of Child Psychology course Accessible, informative Child Psychology learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Child Psychology Study Child Psychology in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Child Psychology course Courses in this Child Psychology Bundle: Course 01: Diploma in Child Psychology at QLS Level 7 Additional Free Courses: Course 02: Safeguarding Children Level 3 Course 03: SENCO - Special Educational Needs Coordination Course 04: Understanding Autism Level 3 Course 05: EYFS Teaching Diploma Course 06: Speech and Language Therapy Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the child psychology course as proof of their achievement. You can order the endorsed certificate for only £129 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this child Psychology course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the child psychology course has been reviewed and approved by the QLS and meets the highest quality standards. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Child Psychology course is ideal for: Child Therapists Educational Counsellors Special Education Teachers Childcare Center Managers Requirements To enrol in this Child Psychology course, all you need is a basic understanding of the English Language and an internet connection. Career path Licensed Child Psychologist Child Safeguarding Officer Special Education Coordinator Autism Support Specialist EYFS Educator Speech and Language Therapist Certificates 6 CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included Delivery Charge: Inside the UK: £3.99 Outside the UK: £9.99 QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Delivery Charge: Inside the UK: Free Outside the UK: £9.99 Other CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 Free Courses Hard Copy Certificates Are £9.99 Each. Delivery Charge: Inside the UK: Free Outside the UK: £9.99

In the bustling environment of today's workplaces, health and safety are paramount. The global demand for Health and Safety professionals has skyrocketed, with a staggering 25% increase in job opportunities in the last year alone. Our Advanced Diploma in Health and Safety - Level 7 bundle offers a comprehensive theoretical foundation that covers all the critical areas of this vital sector. Within this Health and Safety bundle, candidates will explore a plethora of topics: from understanding the nuances of workplace first aid to the intricacies of asbestos awareness pertinent to all industries. An investment in this Health and Safety bundle isn't merely academic; it's a step toward ensuring safer, more compliant, and more efficient workplaces around the world. Equip yourself with the theoretical knowledge required to make a lasting impact in this ever-evolving domain. Health and Safety Course Learning Outcomes Grasp fundamentals of workplace first aid. Comprehend asbestos awareness across industries. Understand critical COSHH training essentials. Delve into LOLER inspection methodologies. Explore techniques for manual handling at work. Acquire knowledge on overarching health & safety principles. Learn to identify and mitigate workplace hazards. Safety isn't just a regulation; it's an obligation. This Health and Safety bundle, curated meticulously, brings to the forefront the quintessential subjects in health and safety. Each Health and Safety course within this package serves a unique purpose, addressing varied facets of workplace safety. From grasping the significance of asbestos awareness to mastering the key techniques of manual handling, learners are prepped to address real-world challenges effectively. The benefits of undertaking these Health and Safety courses are manifold. Beyond the obvious knowledge acquisition, learners are instilled with a mindset of prevention, ensuring that they prioritise safety in every professional endeavour. By mastering the theoretical aspects, one becomes equipped to influence policies and procedures that cater to a safer working environment, which is not just a legal requisite but also a moral imperative. Courses in this Health and Safety bundle: Advanced Diploma in Health & Safety at QLS Level 7 Workplace First Aid Level 4 Asbestos Awareness Certificate for All Industries Certificate in COSHH Training at QLS Level 3 LOLER Inspection Training Manual Handling at Work Certificate Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the Health and Safety course as proof of their achievement. You can order the endorsed certificate for only £129 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this Health and Safety course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the Health and Safety course has been reviewed and approved by the QLS and meets the highest quality standards. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Health and Safety course is ideal for: Safety Compliance Officers Facility Managers Health and Safety Coordinators Industrial Site Supervisors Requirements To enrol in this Health and Safety course, all you need is a basic understanding of the English Language and an internet connection. Career path Health & Safety Manager Workplace Safety Advisor Compliance and Safety Officer Facility Safety Director Industrial Health and Safety Specialist Risk Management Consultant Certificates 5 CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included Delivery Charge: Inside the UK: £3.99 Outside the UK: £9.99 QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Delivery Charge: Inside the UK: Free Outside the UK: £9.99 Other CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 Free Courses Hard Copy Certificates Are £9.99 Each. Delivery Charge: Inside the UK: Free Outside the UK: £9.99

Overview With the ever-increasing demand for Email Marketing in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Email Marketing may be. Learning about Email Marketing or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Email Marketing . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Email Marketing is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Email Marketing course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Email Marketing course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Email Marketing course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Email Marketing , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Email Marketing , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Email Marketing , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Email Marketing course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Chapter 1_ Introduction Introduction 00:00 Chapter 2_ Basic Elements of A Sales Letter Basic Elements of A Sales Letter 00:00 Chapter 3_ Tips on Writing a Sales Letter Tips on Writing a Sales Letter 00:00 Chapter 4_ Pitfalls and Mistakes Pitfalls and Mistakes 00:00 Chapter 5_ Writing A Sales Letter Writing A Sales Letter 00:00 Chapter 6_ The Rules of Writing A Sales Letter The Rules of Writing A Sales Letter 00:00

Overview   With the ever-increasing demand for Animal Caring in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Animal Caring may be.   Learning about Animal Caring or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Animal Caring. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Animal Caring is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by compete high in this Animal Care course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Animal Care course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Animal Care course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Animal Caring, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Animal Caring, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Animal Caring, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Animal Care course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.  Course Curriculum Module 01-Introduction to Care and Welfare of All Animal Species Module 01 Introduction to Care and Welfare of All Animal Species 00:00 Module 02-Basic Animal Health Module 02 Basic Animal Health 00:00 Module 03-First Aid for Animals Module 03 First Aid for Animals 00:00 Module 04- Nutrition Module 04 Nutrition 00:00

Overview With the ever-increasing demand for Google Analytics in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Google Analytics may be. Learning about Google Analytics or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Google Analytics . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Google Analytics is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Google Analytics course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Google Analytics course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Google Analytics course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Google Analytics , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Google Analytics , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Google Analytics , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Google Analytics course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.  Course Curriculum Module 1 Installing Analytics Installing Analytics 00:00 Module 2 The Five Report Suites The Five Report Suites 00:00 Module 3 Basic Date Range Reports Basic Date Range Reports 00:00 Module 4 Goals Goals 00:00 Module 5 Practical Uses for Analytics Practical Uses for Analytics 00:00

Overview With the ever-increasing demand for Copywriting in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Copywriting may be. Learning about Copywriting or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Copywriting . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Copywriting is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Copywriting course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Copywriting course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Copywriting course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Copywriting , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Copywriting , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Copywriting , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Copywriting course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Chapter 1_ Introduction Introduction 00:00 Chapter 2_ Basic Elements of A Sales Letter Basic Elements of A Sales Letter 00:00 Chapter 3_ Tips on Writing a Sales Letter Tips on Writing a Sales Letter 00:00 Chapter 4_ Pitfalls and Mistakes Pitfalls and Mistakes 00:00 Chapter 5_ Writing A Sales Letter Writing A Sales Letter 00:00 Chapter 6_ The Rules of Writing A Sales Letter The Rules of Writing A Sales Letter 00:00

Overview With the ever-increasing demand for Microsoft Word in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Microsoft Word may be. Learning about Microsoft Word or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Microsoft Word. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Microsoft Word is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Microsoft Word course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Microsoft Word course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Microsoft Word course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Microsoft Word, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Microsoft Word, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Microsoft Word, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Microsoft Word course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 01 - Introduction to Microsoft Word Introduction to Microsoft Word 00:00 Module 02 - Formatting text of a Modern Document Formatting text of a Modern Document 00:00 Module 03 - Enhancing a document's contents Enhancing a document's contents 00:00 Module 04 - Basic Graphics tools Basic Graphics tools 00:00 Module 05 - Presenting a Document Presenting a Document 00:00 Module 06 - Reviewing and Finalizing Documents Reviewing and Finalizing Documents 00:00

Overview With the ever-increasing demand for Dog Behavior in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Dog Behavior may be. Learning about Dog Behavior or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Dog Behavior . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Dog Behavior is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Dog Behavior course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Dog Behavior course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Dog Behavior course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Dog Behavior , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Dog Behavior , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Dog Behavior , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Dog Behavior course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 Introduction to Dog Behaviour Training Introduction to Dog Behaviour Training 00:00 Module 2 Basic Obedience Training Basic Obedience Training 00:00 Module 3 Puppy Training Puppy Training 00:00 Module 4 Canine Aggression Canine Aggression 00:00 Module 5 Dog Behaviour Modification Dog Behaviour Modification 00:00 Module 6 Problematic Behaviours Problematic Behaviours 00:00

🔒 Unlock the Power of Network Security on an Ubuntu Linux Server! 🔒 Are you ready to safeguard your digital fortress? Dive into the world of Network Security with our comprehensive online course tailored specifically for Ubuntu Linux Server users! 🛡️ What You'll Learn:     Master the fundamentals of network security protocols and practices. Implement robust firewall configurations on your Ubuntu Linux Server. Discover advanced encryption techniques to secure your data transmission. Harden your server against cyber threats and unauthorized access. Learn best practices for intrusion detection and prevention. Explore real-world scenarios and case studies for hands-on learning.   👨‍💻 Who Is This Course For? IT professionals seeking to enhance their network security skills. System administrators responsible for securing Ubuntu Linux Servers. Beginners eager to delve into the world of cybersecurity on Linux systems.   🚀 Why Choose Our Course? Expert-led tutorials designed for all skill levels. Practical demonstrations and step-by-step guidance. Access to a supportive online community and forums. Updated content reflecting the latest industry standards. Lifetime access to course materials for continuous learning.   🎓 Take control of your server's security and fortify your knowledge in Ubuntu Linux network security! Enroll now and fortify your digital defenses today! Course Curriculum Module 1- Secure an Ubuntu Linux Server from Hackers Today! Secure an Ubuntu Linux Server from Hackers Today! 00:00 Module 2- Choosing a server host and setup Choosing a server host and setup 00:00 Module 3- Accessing the Ubuntu Linux server with putty Accessing the Ubuntu Linux server with putty 00:00 Module 4- How to download Putty for Windows How to download Putty for Windows 00:00 Module 5- Using a password manager like LastPass Using a password manager like LastPass 00:00 Module 6- Changing the password with passwd Changing the password with passwd 00:00 Module 7- Adding a new user with adduser Adding a new user with adduser 00:00 Module 8- Signing in with the added user Signing in with the added user 00:00 Module 9- Usermod to give the user sudo or root privileges Usermod to give the user sudo or root privileges 00:00 Module 10- Verify sudo access on user Verify sudo access on user 00:00 Module 11- Key basic Linux commands cd pwd and ls Key basic Linux commands cd pwd and ls 00:00 Module 12- Updating with apt-get update Draft Lesson 00:00 Module 13- Installing nano text editor Installing nano text editor 00:00 Module 14- Updating sshd_config with nano to PermitRootLogin no Updating sshd_config with nano to PermitRootLogin no 00:00 Module 15- Changing the SSH port from 22 to another number Changing the SSH port from 22 to another number 00:00 Module 16- Setting up RSA login by generating keys with puttygen Setting up RSA login by generating keys with puttygen 00:00 Module 17- Disabling password logins and ipv6 listening Disabling password logins and ipv6 listening 00:00 Module 18- Locked out of server and have to start over! Locked out of server and have to start over! 00:00 Module 19- Back in with a fresh install! Back in with a fresh install! 00:00 Module 20- Installing fail2ban to block IPs from repeated failed logins Installing fail2ban to block IPs from repeated failed logins 00:00 Module 21- Install UFW or Uniform Fire Wall to block some DDOS attacks and hacking attempts Install UFW or Uniform Fire Wall to block some DDOS attacks and hacking attempts 00:00 Module 22- Install and configure ntp to sync time Install and configure ntp to sync time 00:00 Module 23- Thank you very much for watching this complete Ubuntu Linux server security setup tutorial Thank you very much for watching this complete Ubuntu Linux server security setup tutorial 00:00

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.