1590 Basic courses in Coventry delivered Live Online

Duration 0.625 Days 3.75 CPD hours This course is intended for This course is intended for individuals who want to gain basic knowledge of Windows 10 and Microsoft Office. Course Outline Introduction to the Windows 10 Desktop Managing Files and Folders in Windows 10 Word 2016 Ribbon and Navigation Excel 2016 Ribbon and Navigation PowerPoint 2016 Ribbon and Navigation Outlook 2016 Email/Calendar/Contacts Basics (lecture/demo only)

Duration 3 Days 18 CPD hours This course is intended for Application Developer Data Modeler BI / BW Consultant Data Scientist Database Administrator SAP HANA Support Personnel Overview This course will prepare you to: Push down data intensive tasks to the SAP HANA database using SQL and SQLScript Understand how to code using advanced SQLScript techniques Follow recommended practices for writing optimal SQL and SQLScript Debug and analyze SQL and SQLScript code This course provides students with basic SQL knowledge or refreshes their SQL knowledge, and enables them to use basic and some advanced SQL techniques for querying and manipulating data in an SAP HANA database. Getting Started What is SQL and SQLScript? Understanding how ABAP developers work with SQLScript Understanding XS Advanced and HDI Working with Web IDE for SAP HANA Understanding the course data SQL Logic Container Creating user-defined functions Creating database procedures Trapping errors in SQLScript User defined libraries Declarative Logic Using declarative logic Imperative Logic Using imperative Logic Transactional Savepoints How to implement transactional savepoints Analytic Operations Using OLAP Analytic features Implementing Temporal Tables Working with Hierarchies Working with Hierarchies Troubleshooting and Best Practices Tools for troubleshooting Best Practices Appendix Starting from the beginning with SQL fundamentals Additional course details: Nexus Humans HA150 SAP HANA 2.0 SPS05 SQLScript for SAP HANA training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the HA150 SAP HANA 2.0 SPS05 SQLScript for SAP HANA course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is intended primarily for network administrators, network engineers, network managers and systems engineers who would like to implement MPLS and MPLS Traffic Engineering. This course is also intended for network designers and project managers. Overview After completing this course the student should be able to: Describe the features of MPLS Describe how MPLS labels are assigned and distributed Configure and troubleshoot frame-mode MPLS on Cisco IOS platforms Describe the MPLS peer-to-peer architecture and explain the routing and packet-forwarding model in this architecture Configure, monitor, and troubleshoot VPN operations Describe how the MPLS VPN model can be used to implement managed services and Internet access Describe the various Internet access implementations that are available and the benefits and drawbacks of each model Describe the tasks and commands that are necessary to implement MPLS TE This course is designed to help students prepare for MPLS exam. This update to the course reflects the most-recent developments in network design and technologies, using real-world scenarios to help reinforce the learning of key objectives. MPLS Concepts Introducing Basic MPLS Concepts Introducing MPLS Labels and Label Stack Identifying MPLS Applications Label Assignmenet and Distribution Discovering LDP Neighbors Introducing Typical Label Distribution in Frame-Mode MPLS Introducing Convergence in Frame-Mode MPLS Frame-Mode MPLS Implementation on Cisco IOS Platforms Introducing CEF Switching Configuring Frame-Mode MPLS on Cisco IOS Platforms Monitoring Frame-Mode MPLS on Cisco IOS Platforms Troubleshooting Frame-Mode MPLS on Cisco IOS Platforms MPLS Virtual Private Network Technology Introducing Virtual Private Networks Introducing MPLS VPN Architecture Introducing the MPLS VPN Routing Model Forwarding MPLS VPN Packets MPLS VPN Implementation MPLS VPN Implementation Configuring an MP-BGP Session Between PE Routers Configuring VRF Tables Configuring Small-Scale Routing Protocols Between PE and CE Routers Monitoring MPLS VPN Operations Configuring OSPF as the Routing Protocol Between PE and CE Routers Configuring BGP as the Routing Protocol Between PE and CE Routers Troubleshooting MPLS VPNs Complex MPLS VPNs Introducing Overlapping VPNs Introducing Central Services VPNs Introducing the Managed CE Routers Service Internet Access and MPLS VPNs Combining Internet Access with MPLS VPNs Implementing Internet Access in the MPLS VPN Environment MPLS Traffic Engineering Overview Introducing MPLS Traffic Engineering Components MPLS Traffic Engineering Operations Configuring MPLS Traffic Engineering on Cisco IOS Platforms Monitoring Basic MPLS TE on Cisco IOS Platforms

Duration 3 Days 18 CPD hours This course is intended for This is an introductory-level XML training course, designed for those needing an introduction to concepts and technologies associated with XML and its related recommendations. Previous experience or knowledge of HTML is helpful but not essential. Overview This course is an intensive, hands-on introduction to XML, XPath, and XSLT. The course is a balanced mixture of theory and practical labs designed to take students from the basic fundamentals of XML through to the related advanced technologies. The students walk through the different standards in a structured manner to enable them to master the concepts and ideas, which are reinforced in the lab exercises. The course starts with the fundamentals of XML, including coverage of DTDs and XML Schema. It then moves on to the XPath and XSLT standards, and how to use them to transform XML documents into other documents such as HTML documents or other XML documents. This course provides indoctrination in the practical use of W3C standards (including XSL and XML Schema) and of implementing tools and technologies. This course is programming language independent, making it useful for Java, .NET, C++, and any other programming orientation. Graduates will hit the ground running, applying XML to projects at both an architectural as well as a line by line coding level. We can easily adapt this course to industry and client specific needs.In addition to valuable knowledge and working examples, students receive a copy of the 'Xtensil' product. This unique software was developed to assist in implementing, testing, and fielding XML applications. Xtensil is used as both a teaching aid and a straightforward, basic, fully functional XML toolkit that students can use on Windows and Linux platforms. Working in a hands-on learning environment student will learn to: Write well-formed XML documents Model business requirements using XML Handle XML reserved characters Validate an XML document with a DTD and with a Schema Centralize data and markup definition with entities Create DTDs and Schemas using XML tools Generate XML documents from databases Write XSL templates to transform XML documents into HTML Integrate XML, XSL and the DOM to implement a complete solution The Extensible Markup Language (XML) is a standard that is enabling a revolution in web applications and business to business interactions. XML is the basis for Wireless Markup Language (WML), Voice Markup Language (VoiceML), Simple Object Access Protocol (SOAP), Web Services, and numerous industry initiatives such as ACORD (insurance), PXML (proposal/RFP) and OTA (travel). Introduction to XML is a three-day, hands-on course geared for software developers who need to understand what XML is and how to use in with today's systems and architectures. This course covers the topics from tags to architectures. The course is a balanced mixture of theory and practical labs designed to take students from a quick review of the basic fundamentals of XML through to the related advanced technologies. The students walk through the different standards in a structured manner to enable them to master the concepts and ideas, which are reinforced in the lab exercises. The course starts with a quick review of the fundamentals of XML before covering XML Schema in detail. It then moves on to the XPath and XSLT covering advanced topics in both. Finally, XML and Web Services security mechanisms and issues are addressed. XML Content Introduction to XML XML Mechanics XML Structure Namespaces Structure Using Schemas XML Formatting CSS and Rendering XML XSL Transformations XSLT and XPath XPath 2.0 and XSLT 2.0 Overview XSL FO (Formatting Objects) Applying XML XML Interoperability XML Performance Improvements Web Services Overview XML Applications Additional course details: Nexus Humans Introduction to XML (TT4300) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Introduction to XML (TT4300) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Training duration: 10 hrs Click here for info Method: 1-2-1, Personalized attention, Tailored content, Flexible pace, Individual support. Schedule: Personalized training experience with our flexible 1-2-1 sessions. Tailor your own schedule by pre-booking a convenient hour of your choice, available from Monday to Saturday between 9 am and 7 pm. Autodesk Maya Training Course with our flexible evening training course. Designed to accommodate busy schedules, this course allows you to learn Maya at your convenience, either in-person or through live online sessions. Master essential features and workflows to create captivating 3D models, animations, and visual effects. Benefit from expert guidance, hands-on projects, and lifetime email support, ensuring a rewarding learning experience. Enroll now to ignite your creativity and open doors to exciting opportunities in the animation and visual effects industry. The Autodesk Maya Evening Training Course offers a flexible learning option for busy professionals and students with daytime commitments. Master the powerful tools and capabilities of Autodesk Maya during convenient evening sessions. Participants will receive comprehensive training in 3D modeling, materials, animation, lighting, and rendering. The course progresses to advanced topics, including dynamics, character rigging, shading, and compositing. Enroll in this course to develop valuable skills in 3D computer graphics and animation. Benefit from interactive learning experiences and expert guidance, whether attending in-person or joining live online sessions. Maya Evening Training Courses Duration: 10 hours Course Outline: I. Introduction to Maya (1 hour) Gain insights into Maya's versatile applications and interface. Master navigation and project management. II. Creating 3D Models (2 hours) Learn polygon modeling basics and refine objects with precision. III. Texturing and Materials (1 hour) Apply and customize materials for enhanced visuals. IV. Lighting and Rendering (1.5 hours) Explore lighting techniques and rendering. V. Animation (2.5 hours) Understand animation principles and rig characters. VI. Special Effects (1 hour) Harness particle systems and create captivating effects. VII. Intermediate Modeling Techniques (1 hour) Venture into NURBS modeling and sculpting tools. VIII. Conclusion and Next Steps (0.5 hour) Recap and explore further learning resources. Autodesk Maya Evening Training Course Topics Covered: Modeling, Texturing, Animation, Lighting, Rendering, and more. Download Autodesk Maya! Create expansive worlds, characters, and effects. Subscribe now for a year and start your 3D model and animation journey. Visit https://www.autodesk.co.uk/maya for a free trial. Upon completing the Autodesk Maya Evening Training Course, participants will gain proficiency in 3D modeling, texturing, animation, lighting, and rendering using Autodesk Maya. They will acquire the skills to create captivating visuals and animations, opening up opportunities in diverse industries such as entertainment, gaming, and architectural visualization. The flexible evening schedule allows for convenient learning, accommodating busy professionals and students.

Duration 2.5 Days 15 CPD hours This course is intended for This course is intended for those with a basic understanding of Tableau who want to pursue mastery of the advanced features. Overview The goal of this course is to present essential Tableau concepts and its advanced functionalities to help better prepare and analyze data. This course will use Tableau Hyper, Tableau Prep and more. Getting Up to Speed ? a Review of the Basics Connecting Tableau to your data Connecting to Tableau Server Connecting to saved data sources Measure Names and Measure Values Three essential Tableau concepts Exporting data to other devices Summary All About Data ? Getting Your Data Ready Data mining and knowledge discovery process models CRISP?DM All About Data ? Joins, Blends, and Data Structures All About Data - Joins, Blends, and Data Structures Introduction to joins Introduction to complex joins Exercise: observing join culling Introduction to join calculations Introduction to spatial joins Introduction to unions Understanding data blending Order of operations No dimensions from a secondary source Introduction to scaffolding Introduction to data structures Exercise: adjusting the data structure for different questions Summary Table Calculations Table Calculations A definition and two questions Introduction to functions Directional and non-directional table calculations Application of functions Summary Level of Detail Calculations Level of Detail Calculations Building playgrounds Playground I: FIXED and EXCLUDE Playground II: INCLUDE Practical application Exercise: practical FIXED Exercise: practical INCLUDE Exercise: practical EXCLUDE Summary Beyond the Basic Chart Types Beyond the Basic Chart Types Improving popular visualizations Custom background images Tableau extensions Summary Mapping Mapping Extending Tableau's mapping capabilities without leaving Tableau Extending Tableau mapping with other technology Exercise: connecting to a WMS server Exploring the TMS file Exploring Mapbox Accessing different maps with a dashboard Creating custom polygons Converting shape files for Tableau Exercise: polygons for Texas Heatmaps Summary Tableau for Presentations Tableau for Presentations Getting the best images out of Tableau From Tableau to PowerPoint Embedding Tableau in PowerPoint Animating Tableau Story points and dashboards for Presentations Summary Visualization Best Practices and Dashboard Design Visualization Best Practices and Dashboard Design Visualization design theory Formatting rules Color rules Visualization type rules Compromises Keeping visualizations simple Dashboard design Dashboard layout Sheet selection Summary Advanced Analytics Advanced Analytics Self-service Analytics Use case ? Self-service Analytics Use case ? Geo-spatial Analytics Summary Improving Performance Improving Performance Understanding the performance-recording dashboard Exercise: exploring performance recording in Tableau desktop Performance-recording dashboard events Behind the scenes of the performance- recording dashboard Hardware and on-the-fly techniques Hardware considerations On-the-fly-techniques Single Data Source > Joining > Blending Three ways Tableau connects to data Using referential integrity when joining Advantages of blending Efficiently working with data sources Tuning data sources Working efficiently with large data sources Intelligent extracts Understanding the Tableau data extract Constructing an extract for optimal performance Exercise: summary aggregates for improved performance Optimizing extracts Exercise: materialized calculations Using filters wisely Extract filter performance Data source filter performance Context filters Dimension and measure filters Table-calculation filters Efficient calculations Boolean/Numbers > Date > String Additional performance considerations Avoid overcrowding a dashboard Fixing dashboard sizing Setting expectations Summary Additional course details: Nexus Humans Advanced Tableau training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Advanced Tableau course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Network Engineers Channel Partners System Engineers Overview By the end of this course, you will be able to: Describe how ONTAP 9 fits into NetApp?s Cloud and Data Fabric strategy Identify supported ONTAP platforms Define ONTAP cluster components Create a cluster Manage ONTAP administrators Configure and manage storage resources Configure and manage networking resources Describe a Storage Virtual Machine?s (SVM?s) role in NetApp?s storage architecture Create and configure an SVM Create and manage FlexVols Implement storage efficiency features Create protocol servers within an SVM Upgrade and revert ONTAP patches and releases Describe the levels on which ONTAP protects data Describe the ONTAP 9 data protection features Understand the various data mirroring relationships available with ONTAP 9 Configure and operate SnapMirror and SnapVault data replication Demonstrate Storage Virtual Machine data protection Explain the components and configuration involved with SyncMirror and MetroCluster Describe NDMP protocol operation, configuration and management Pre/Post Assessment The ONTAP 9.0 Cluster Administration and Data Protection combo course uses lecture and hands-on exercises to teach basic administration and configuration of a cluster as well as the core backup and restore technologies found in ONTAP 9. The hands-on labs allow you to practice working with ONTAP features and manage your storage and network resources using the cluster shell and OnCommand System Manager. You will learn how to implement and manage SnapMirror, SnapVault, and SnapLock technology which are used to replicate and restore mission-critical data in the enterprise. The course also surveys real-world scenarios and use cases to teach you when to use each of the NetApp protection solutions. Backup and restore operations are taught using the command line and OnCommand System Manager.Includes: ONTAP commands for software versions 8.3.x to 9.0 The ONTAP 9.0 Cluster Administration and Data Protection combo course uses lecture and hands-on exercises to teach basic administration and configuration of a cluster as well as the core backup and restore technologies found in ONTAP 9. The hands-on labs allow you to practice working with ONTAP features and manage your storage and network resources using the cluster shell and OnCommand System Manager. You will learn how to implement and manage SnapMirror, SnapVault, and SnapLock technology which are used to replicate and restore mission-critical data in the enterprise. The course also surveys real-world scenarios and use cases to teach you when to use each of the NetApp protection solutions. Backup and restore operations are taught using the command line and OnCommand System Manager. Includes: ONTAP commands for software versions 8.3.x to 9.0

Duration 3 Days 18 CPD hours This course is intended for This course benefits individuals responsible for configuring and monitoring devices running the Junos OS. Overview After successfully completing this course, you should be able to: Describe the basic design architecture of the Junos OS. Identify and provide a brief overview of Junos devices. Navigate within the Junos CLI. Perform tasks within the CLI operational and configuration modes. Restore a Junos device to its factory-default state. Perform initial configuration tasks. Configure and monitor network interfaces. Describe user configuration and authentication options. Perform secondary configuration tasks for features and services such as system logging (syslog) and tracing, Network Time Protocol (NTP), configuration archival, and SNMP. Monitor basic operation for the Junos OS and devices. Identify and use network utilities. Upgrade the Junos OS. Perform file system maintenance and password recovery on a Junos device. Navigate within the Junos J-Web interface. Explain basic routing operations and concepts. View and describe routing and forwarding tables. Configure and monitor static routing. Configure and monitor OSPF. Describe the framework for routing policy and firewall filters. Explain the evaluation of routing policy and firewall filters. Identify instances where you might use routing policy. Write and apply a routing policy. Identify instances where you might use firewall filters. Write and apply a firewall filter. Describe the operation and configuration for unicast reverse path forwarding (RPF). This three-day course provides students with the foundational knowledge required to work with the Juniper Networks Junos operating system and to configure Junos devices. The course provides a brief overview of the Junos device families and discusses the key architectural components of the software. Key topics include user interface options with a heavy focus on the command-line interface (CLI), configuration tasks typically associated with the initial setup of devices, interface configuration basics with configuration examples, secondary system configuration, and the basics of operational monitoring and maintenance of Junos devices. The course then delves into foundational routing knowledge and configuration examples including general routing concepts, routing policy, and firewall filters. Course Outline COURSE INTRODUCTION Junos Operating System Fundamentals The Junos OS Traffic Processing Overview of Junos Devices User Interface Options: The Junos CLI User Interface Options The Junos CLI: CLI Basics The Junos CLI: Operational Mode The Junos CLI: Configuration Mode User Interface Options: The J-Web Interface User Interface Options The Junos CLI: CLI Basics The Junos CLI: Operational Mode The Junos CLI: Configuration Mode Initial Configuration Factory-Default Configuration Initial Configuration Interface Configuration Secondary System Configuration User Configuration and Authentication System Logging and Tracing Network Time Protocol Archiving Configurations SNMP Operational Monitoring and Maintenance Monitoring Platform and Interface Operation Network Utilities Maintaining the Junos OS Password Recovery System Clean-Up Interface Configuration Examples Review of the Interface Configuration Hierarchy Interface Configuration Examples Using Configuration Groups Routing Fundamentals Routing Concepts: Overview of Routing Routing Concepts: The Routing Table Routing Concepts: Routing Instances Static Routing Dynamic Routing Routing Policy Routing Policy Overview Case Study: Routing Policy Firewall Filters Firewall Filters Overview Case Study: Firewall Filters Unicast Reverse-Path-Forwarding Checks Class of Service CoS Overview Traffic Classification Traffic Queueing Traffic Scheduling Case Study: CoS JTAC Procedures Opening a Support Case Customer Support Tools Transferring Files to JTAC Juniper Security Concepts Security Challenges Juniper Networks? Security Focus A IPv6 Fundamentals IPv6 Addressing Protocols and Services Configuration Additional course details: Nexus Humans Juniper - Introduction to the Junos Operating System (IJOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Juniper - Introduction to the Junos Operating System (IJOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is intended for Cisco Unified Communications system channel partners and resellers who are responsible for deployment and application engineering for Cisco Unified Contact Center Express customers, System and technical support engineers, Day 1 and Day 2 support personnel, and Customers deploying and maintaining Cisco Unified CCX Overview Upon successful completion of this course, students will be able to create utilize advanced techniques in scripting and Cisco Unified CCX functionality The student will explore advanced techniques in scripting and Cisco Unified CCX functionality. During this five day class students will use advanced scripting to implement features that extend the functionality of Cisco Unified CCX. Cisco Unified CCX Overview Components of the Cisco Unified CCX Environment. Gateways. Routers. Cisco Unified Communications Manager. Cisco Unified CCX. Script Editor. Cisco Finesse. Cisco Unified Intelligence Center. Cisco Unified CCX Agent. External Servers. Cisco Unified CCX System Cluster Components. Engine. Database Server. Call Flow Terms. The Call Flow. The Debug Process Reactive. Non-Reactive Prompt Recording Utilities Prompt Recorder Emergency Message Recorder Basic ACD Routing Review Script Steps used in a Simple ACD Routing Script. Resource Group Routing. Defining the Contact Service Queue. Create a Simple ACD routing script Common Scripting Concepts Prompt Management. Using the Default Script. Terminating a Call and Ending a Script. Abandon Rates. Exception Handling. Script Interruptions. Check Agent Availability before and after entering queue. Using Java Methods for Holiday and Time of Day routing Accessing an External Database Database architecture and supported databases. Setting up the Database Subsystem. Using Database script steps Skills Based Routing Appling skills to agents. Defining the Contact Service Queue. Specifying the CSQ in the Script Advanced ACD Routing Overflow Routing. When to Overflow. How to get the Data Needed for Making Decisions. Describe Methods of Overflowing Basic ACD Callback Options Setup the Email Subsystem. Script for Email Notification. Script for Leaving a Recorded Message. Script for Callback when Queue Times have Decreased Enterprise Data and Session Management Define Enterprise Data in Cisco Finesse. Define a Call Variable Layout in Cisco Finesse. Define ECC Variables in the script editor. Set Enterprise Data in the script. Define Session Management. Setup Session Management. Use Session Management to Pass Variable Information Between Scripts Advanced ACD Callback Options Leave Queued Message with an Option for Callback. Scheduled Callback

Duration 2 Days 12 CPD hours This course is intended for Attending students should be new to Jira (this is NOT for experienced users), and are required to have a background in basic Enterprise application development Overview This course is approximately 50% hands-on, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Working in a hands-on learning environment guided by our expert Jira practitioner, students will explore: Getting started with JIRA Using JIRA for Business Projects Using JIRA for Agile Projects Issue Management Field Management Screen Management Workflows and Business Process Searching and Filtering Tracking issues is a critical component of any project management strategy. JIRA provides a web based single repository for creating, tracking and reporting on feature requests, bugs reported, or managing workflow. JumpStart to Jira for End Users is a two-day, lab-intensive course for participants new to Jira, that provides them with a hands-on Jira instance to ?learn by doing?. This course provides essential understanding in the practical use of the Jira in an Agile context, with an emphasis on Best Practices and practical job-ready skills. Getting started with JIRA JIRA Overview Core concepts Terminology Infrastructure Users and Groups JIRA roles Using JIRA for Business Projects Overview of Projects Project types Project screens Tasks and task management Project Management Process Management Using JIRA for Agile Projects Overview of Agile with JIRA (very brief) Kanban overview Running a project with Kanban Configuring agile screen resolving an issue Issue Management Overview of Issues Working with issues Issue cloning Time tracking Issues and comments Tasks and subtasks Field Management Overview of Fields Built-in fields Custom fields Searching Configuring JIRA for fields Screen Management Overview of JIRA screens Working with screens Using screen tabs Issue type screens associating an issue type screen a with a project Customizing JIRA screens Workflow and Business Process Overview of Workflow Mapping business processes Managing workflows Authoring a workflow Updating an existing workflow Workflow schemes Applying a workflow to a project Searching and Reporting Overview of Searching Search screens Basic search Advanced search with JQL Working with search results Reports Dashboards Filters Gadgets Charts Summary and Best Practices Looking back at the ?Big Picture? JIRA Administration Overview Where JIRA fits into the Agile perspective JIRA End-User best practices