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***Become a Master in Waiter with our Comprehensive Waiter Training Course!*** Restaurants are looking for individuals who can provide exceptional customer service. This Waiter Training Course is designed to equip you with the theoretical knowledge and foundation to excel in this rewarding profession. This Waiter Training Course is a comprehensive bundle that covers everything you need to know to become a confident and successful waiter. Through a series of in-depth modules, you'll gain a thorough understanding of customer service principles, proper equipment handling techniques, hygiene protocols, beverage and tobacco service, risk management strategies, and effective food and beverage control and selling methods. Learning Outcomes: By completing this Waiter Training course, you will be able to: Master the Art of Service: Waiter Training will refine your customer service skills, ensuring you deliver exceptional experiences for every guest. Become a Beverage Connoisseur: Waiter Training covers everything from beverage knowledge to proper handling techniques. Ensure Food Safety: Gain in-depth knowledge of hygiene protocols and food safety measures to guarantee a healthy dining environment across Waiter Training. Minimize Risks, Maximize Success: Waiter Training teaches you to identify potential risks and implement preventative measures for a smooth operation. Boost Sales and Control Inventory: Develop adequate food and beverage control techniques to optimize sales and minimize waste through this Waiter Training course. Become a Service Superstar: Learn valuable tips and secrets from Waiter Training to stand out and build a successful career as a waiter. This Waiter Training bundle takes you on a step-by-step journey to becoming a polished and professional waiter. Waiter Training covers the essentials of exceptional customer service, ensuring you can confidently greet, seat, and guide your guests throughout their dining experience. Waiter Training equips you with proper equipment handling techniques for smooth and efficient service, from carrying plates and trays to using various serving tools. Next, Waiter Training delves into the importance of hygiene in the restaurant setting. You'll learn about proper sanitation procedures, food safety protocols, and how to maintain a clean and inviting environment. Waiter Training also covers beverage and tobacco service, from identifying different types of drinks and glassware to mastering the art of tableside service. The Waiter Training course then explores risk management strategies; Waiter Training equips you to identify potential hazards and implement preventive measures to ensure a safe and enjoyable experience for both guests and staff. Waiter Training also dives into food and beverage control and selling techniques. You'll learn about menu knowledge, upselling strategies, and how to handle guest inquiries and special requests with professionalism. Finally, Waiter Training provides valuable tips and insights from experienced waiters, providing you with the edge you need to succeed in this competitive field. Curriculum Breakdown of the Waiter Training Course Module 01: Customer Service and Service Sequence Module 02: Equipment Handling Technique Module 03: Hygiene Module 04: Beverage and Tobacco Module 05: Understanding Risks and Preventive Measures Module 06: Food & Beverage Control and Selling Techniques Module 07: Tips and Hints for Success in the Waiter Profession CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Waiter Training course is ideal for: Individuals with a passion for hospitality and a desire to build a career in the restaurant industry through Waiter Training courses. Anyone seeking to develop exceptional customer service skills that can be applied in various service-oriented professions. Those considering a career change and looking to enter the dynamic world of restaurant service by Waiter Training. Restaurant owners or managers are seeking to train new staff members on essential service protocols through a waiter training course. Individuals interested in enhancing their knowledge and theoretical understanding of Waiter Training principles. Uphold the highest hygiene standards to create a safe and healthy dining environment through Waiter Training Course. Requirements ***There are no formal prerequisites to enrol in this Waiter Training course!*** This Waiter Training course is designed to be accessible to anyone interested in launching a career in waiting, regardless of prior experience. Whether you're completely new to the industry or a seasoned waiter looking to sharpen your skills, this Waiter Training course provides all the essential knowledge and theoretical foundation you need to excel in this role. Career path After completing this Waiter Training course, you can explore trendy and in-demand jobs related to Waiter Training. Waiter/Waitress Restaurant Server Food Runner Bartender Head Waiter/Waitress Restaurant Supervisor Restaurant Manager Event Staff -catering companies Hospitality Management Roles This Waiter Training empowers you to launch a successful career in the exciting world of hospitality. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Our Time Management - Level 4 course comprises a series of easy-to-digest, in-depth modules designed to provide you with a detailed, expert level of information. The course is designed to provide learners with transferable skills that are required in any workplace. It covers fundamental approaches and tactics for successfully scheduling time, increasing productivity, and lowering work-related stress. If you want to start a career as a manager or improve your knowledge and abilities in time management but do not know where to start. In that case, this course will provide you with the necessary knowledge and skills to take your professionalism to the next level. Enrol in our Time Management - level 4 course today to pursue your dreams and gain the experience, skills, and knowledge required to advance your career development. This can help you equip yourself with the skills you will need to land your dream job. Learning Outcomes After completing the course, you will be able to: Increase workplace productivity by implementing key time management techniques. Prioritise workload and plan your time effectively. Respect other people's time and keep your team and boss focus. Manage meetings more effectively and complete important tasks on time. Improve work performance by setting smart daily goals and planning each working day. Live a value centred life. Why Choose Time Management - Level 4 Course from Us Self-paced course, access available from anywhere. This Course Easy to understand, high-quality study materials. This Course developed by industry experts. This Course MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Other courses are included with Time Management - Level 4 Course Course 01: Time Management - Level 4 Course 02: Level 5 Negotiation Skills Course Course 03: Dealing With Difficult People ***Others Included in this Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum Module 1: Basics of Time Management What is Time Management? Importance of Time Management What are Time Management Skills? How to Improve Time Management Skills? Implications of Poor Time Management Module 2: Prioritize Your Time Managing Time & Goals Prioritizing Making Lists Managing Your Lists & Priorities Getting It Done Module 3: Organize Your Time Scheduling Project Schedules Module 4: Using Your Time Efficiently Managing Distractions Maintaining A Healthy Rhythm Module 5: Time Management in the Workplace Respecting Other People's Time Keeping Your Team Focused Keeping Your Boss Focused Committing to Personal Change Module 6: Time Management for Students Principles of Time Management for Students Module 7: Time Management Software The Future is Here Project Management Software Information Capture, Sharing, and Development Software Collaboration Software Personal Organization Software and To-Do List Managers Module 8: Create a Value-Based Time Management Plan Does the Way You Spend Your Time Truly Reflect Your Values? Are You Mistaken About Your Priorities? Why Aren't You Spending Time on the Important Stuff? Live a Value-Centered Life -------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections -------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type -------------- Assessment Method After completing each module of the Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Office Managers Teaching Professionals Personal Assistants & Secretaries HR Professionals Administrative Assistants Requirements There are no specific requirements for this Time Management - Level 4 course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

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Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by: The CPD Certification Service Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This introductory course will help you to understand the basics of British sign language. You will learn basic signing skills, and essential communication techniques to carry out simple conversations and interactions with the deaf community. This course at a glance Accredited by CPD UK Boost your career in British Sign Language (BSL) Deepen your knowledge and skills in your chosen field just in hours not years! Study a course that is easy to follow. Save money and time by studying at your convenient time Have access to a tutor whenever you are in need Why Introduction to British Sign Language Course right for you? This introduction to British Sign Language (BSL) course is designed to enable learners to develop their basic skills to communicate with Deaf people using British Sign Language (BSL) in a range of everyday situations. This British Sign Language (BSL) course aims to further learners' experiences and development in communication through British Sign Language (BSL) with deaf people on everyday topics involving social life and at work, school or college. Learn the sign language skills and explore how to teach sign language to children, young people and adults, and teach other subjects using sign language.   Introduction to British Sign Language Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Important Information Important Information Introduction to British Sign Language Introduction to BSL Why You Must Learn BSL Career Opportunity in BSL Best Practices for Learning BSL How to Learn BSL? How Long Does it Take to Learn Sign Language? How to Become a BSL Pro Introduction to BSL and Fingerspelling Fingerspelling A-Z A-Z Fingerspelling without Subtitles Fingerspelling A-Z Fingerspelling Right or Left Handed A to Z Cards A to Z of 1st Names in Three Parts ANSWERS 1st Name A to Z Fingerspelling Fingerspelling Fill in The Blanks ANSWERS Fingerspelling - Fill in The Blanks What is My Name and Live Where (UK) ANSWERS Who am I and Live Where in UK Exchanging Personal Information Meeting People With Subtitles Meeting People and Introduction Without Subtitles Questions Sign With Without Subtitles Family Sentences Homework Meeting People Who should take this course? This comprehensive introduction to British sign language course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of British Sign Language (BSL). Entry Requirements There are no academic entry requirements for this introduction to British sign language course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Certification Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Diploma in Special Education Needs (SEN) A career in the SEN field may be ideal for people who appreciate working with and assisting children with learning disabilities. It is crucial to identify children with learning problems as soon as possible to meet their special education needs. Teaching strategies and tactics for SEN students will differ from those used with other students. As a result, learning the required knowledge and skills before beginning a career in SEN is important. Our Course Cave diploma in Diploma in Special Education Needs (SEN) course is designed to provide you with the necessary knowledge and skills for a career in SEN. This Diploma in Special Education Needs (SEN) course is highly recommended for special education professionals who desire to develop their professions. If you finish this course, your chances of finding a relevant job will improve. Experts have designed this course to help you learn fast and efficiently, at your own speed and convenience. Enrol in our diploma in Special Education Needs (SEN) course to start a great career in the field of SEN. Learning Outcomes After completing this Diploma in Special Education Needs (SEN) course successfully, you will be able to: Describe everything about Special Education Needs. Examine the latest SEND code of practice's various provisions. Describe the various SEN-related laws. Recognize the most common SEN conditions in schools. Describe the SENCO's position, value, and how to work with other agencies. Create an effective plan to address the special educational needs and disabilities of your students. Dealing successfully with other organizations that offer assistance to children with disabilities. Why Choose Diploma in Special Education Needs (SEN) Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Diploma in Special Education Needs (SEN) Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Diploma in Special Education Needs (SEN) Course Curriculum of Diploma in Special Education Needs (SEN) Module 01: Introduction What is Special Education Needs (SEN) Some Essential Terminology Related to SEN What Can You Do if You are Worried that Your Child May Have Difficulties? What is the Graduated Approach? What is a Statutory Assessment? Module 02: A Quick Overview of the New SEND Code of Practice What is the SEND Code of Practice? Different Sections of This Code of Practice Changes from the SEN Code of Practice (2001) Module 03: Legislation Related to SEN The Children and Families Act and associated Code of Practice 2014 Module 04: SEN Assessments and Descriptors SEN Information Form to Inform Assessment Initial Screening Test SEN Descriptors Module 05: Education for Children with Disabilities Why is Disability Such an Essential Issue for Education? What are the Barriers to Educating Children with Disabilities? Segregation, Integration or Inclusion? Action Required Making Interventions Effective for Children with Disabilities How to Improve the Quality of Education for Children with Disabilities? How to Get Children with Disabilities in Schools? Module 06: Common SEN Conditions Found Within Mainstream Schools Specific Learning Difficulties (SLD) Cerebral Palsy Learning about Autism Spectrum Disorders (ASD) Module 07: Assessment and Planning for Children with Special Educational Needs The Place of Assessment in Supporting Learning and Behaviour Needs Formal, Norm-referenced (standardised) Tests Criterion-referencing Assessment of Behaviour Assessment of Visual Impairment Auditory Impairment Taking Students' Views into Account Engaging with Parents' or Carers' Perspectives Planning to Meet Pupils' Special Educational Needs and Disabilities Planning for Differentiation Module0 8: The Broader Children's Workforce Associated with Special Education Needs Provisions In-class Support Arrangements Effective Use of Support Staffs in Classroom Issues Inter-agency Collaboration Module 9: Working with Other Professionals and Other Sources of Support and Information Involving Specialists The Local Offer Professionals Who Maybe in Your Support and Advice Network Other Professionals Certificate of Completion You will receive a course completion certificate for free as soon as you complete the course. Module 01: Introduction 13:41 1: Introduction 09:41 2: Introduction 04:00 Module 02: A Quick Overview of the New SEND Code of Practice 23:59 3: A Quick Overview of the New SEND Code of Practice 18:59 4: A Quick Overview of the New SEND Code of Practice 05:00 Module 03: Legislation Related to SEN 08:36 5: Legislation Related to SEN 04:36 6: Legislation Related to SEN 04:00 Module 04: SEN Assessments and Descriptors 16:34 7: SEN Assessments and Descriptors 12:34 8: SEN Assessments and Descriptors 04:00 Module 05: Education for Children with Disabilities 33:37 9: Education for Children with Disabilities 29:37 10: Education for Children with Disabilities 04:00 Module 06: Common SEN Conditions Found Within Mainstream Schools 20:43 11: Common SEN Conditions Found Within Mainstream Schools 17:43 12: Common SEN Conditions Found Within Mainstream Schools 03:00 Module 07: Assessment and Planning for Children with Special Educational Needs 59:41 13: Assessment and Planning for Children with Special Educational Needs 55:41 14: Assessment and Planning for Children with Special Educational Needs 04:00 Module 08: The Broader Children's Workforce Associated with SEN Provisions 19:11 15: The Broader Children's Workforce Associated with SEN Provisions 15:11 16: The Broader Children's Workforce Associated with SEN Provisions 04:00 Module 09: Working with Professionals and Other Sources of Support 13:48 17: Working with Professionals and Other Sources of Support 09:48 18: Working with Professionals and Other Sources of Support 04:00 Who is this course for? Diploma in Special Education Needs (SEN) This course is applicable for: SEN counsellors Teachers Parents with special needs children Behavioural Analysts Requirements Diploma in Special Education Needs (SEN) There are no specific requirements for this Diploma in Special Education Needs (SEN) course because it does not require any advanced knowledge or skills. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The relevant industry experts developed this Job Search Skills course. Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Job Search Skills course will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this Job Search Skills course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Learning Outcomes After completing this Job Search Skills course, the learner will be able to: Learn how to identify achievable job goals. Gain a thorough understanding of the key qualities required for employment from an employer's perspective. Know the different types of CVs and cover letters used to apply for jobs. Know how to identify suitable job opportunities and apply for them. Understand how to prepare for an interview. Understand how to conduct yourself in an interview situation. Know how to reflect on your own performance following an interview situation. Why Choose Job Search Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Job Search Skills Bundle Course Course 01: Job Search Skills Course Course 02: Level 4 Time Management Course Course 03: Dealing With Difficult People ***Other Benefits of Job Search Skills Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] Course Curriculum Module 01: Preparing to Achieve Own Job Goals Understand how to identify achievable job goals Understand the key qualities required for employment from an employer perspective Be able to identify own employability skills Module 02: Promoting Yourself and Preparing for a Job Interview Know the different types of CV and cover letter used to apply for jobs Understand where and how to search for jobs Be able to identify suitable job opportunities and apply for them Understand how to prepare for an interview Be able to conduct self in an interview situation Be able to reflect on own performance following an interview situation --------------------- **Level 4 Time Management Course Course Curriculum Module 01: Difficult People and Their Difficult Behaviour Introduction Openly Hostile, Aggressive Behaviour Disguised Hostility: Passive-Aggressive Behaviour Passive Behaviour Module 02: Communicating With Difficult People Introduction Minimal Encouragers Reflective Listening Questions About Feelings Non-Verbal Communication Talking to Difficult People Module 03: Standing Up to Difficult People Introduction How to be Assertive Building the Confidence to be More Assertive Choosing How to Respond Module 04: A Quick Guide to the Seven Classically Difficult Types Hostile, Aggressive, Belligerent and Offensive Complainer, Grouches and the Sourpuss The Silent Unresponsive and the Quiet Ones The Super Agreeable: A Bit Like a Spaniel Puppy The Negativist The Know-All The Indecisive, The Ditherer, The Hesitant Module 05: Dealing with Bosses Who Drive You Barmy Introduction Mr Angry Never Let Them See You Sweat Module 06: Colleagues to Throttle Introduction Competition Crazy Rivals, Antagonists and Getting Personal It Is Always the Quiet Ones Module 07: Dealing With Impossible People Impossible People Critical, Impossible-to-Please Impossible People Persistently Negative Impossible People Drama Queens Self-Centred Impossible People Bullies How to Deal with Impossible People Module 08: The Temper Tantrum Type How to Spot a Temper Tantrum Type How Did Temper Tantrum Types Get That Way? How to Avoid Temper Tantrum Types Getting Temper Tantrum Types to Act Their Age --------------------- **Dealing With Difficult People Course Curriculum Module 1: Basics of Time Management What is Time Management? Importance of Time Management What are Time Management Skills? How to Improve Time Management Skills? Implications of Poor Time Management Module 2: Prioritize Your Time Managing Time & Goals Prioritizing Making Lists Managing Your Lists & Priorities Getting It Done Module 3: Organize Your Time Scheduling Project Schedules Module 4: Using Your Time Efficiently Managing Distractions Maintaining A Healthy Rhythm Module 5: Time Management in the Workplace Respecting Other People's Time Keeping Your Team Focused Keeping Your Boss Focused Committing to Personal Change Module 6: Time Management for Students Principles of Time Management for Students Module 7: Time Management Software The Future is Here Project Management Software Information Capture, Sharing, and Development Software Collaboration Software Personal Organization Software and To-Do List Managers Module 8: Create a Value-Based Time Management Plan Does the Way You Spend Your Time Truly Reflect Your Values? Are You Mistaken About Your Priorities? Why Aren't You Spending Time on the Important Stuff? Live a Value-Centered Life Assessment Method After completing each module of the Job Search Skills: Job Search Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Level 2 Award in Job Search and Interview Skills is ideal for anyone who wants to learn how to apply for the job they want. Requirements There are no specific requirements for this Job Search Skills - Online Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Register on the English Literature Diploma today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The English Literature Diploma is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The English Literature Diploma Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the English Literature Diploma, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Elizabethan Drama and Shakespeare's Hamlet The History of Drama 00:10:00 Elizabethan Drama 00:12:00 William Shakespeare 00:06:00 Hamlet: A Synopsis of the Play 00:04:00 Hamlet: An Anlaysis of the Play 00:19:00 Hamlet's Soliloquies 00:05:00 Jacobean Literature and the Metaphysical Poets Jacobean Literature Poetry and Prose 00:12:00 Puritanism & The English Civil War 00:11:00 Metaphysical Poetry 00:08:00 George Herbert 00:05:00 Andrew Marvell 00:07:00 John Milton 00:08:00 The Rise of the Novel and Satire The Restoration & Glorious Revolution 00:06:00 The Novel 00:08:00 Early Novelists: Defoe, Richardson, and Fielding 00:11:00 English Satire: John Dryden & Alexander Pope 00:06:00 Jonathan Swift & Gulliver's Travels 00:10:00 Swift's A Modest Proposal 00:08:00 The Emergence of American Literature Colonialism & John Smith 00:07:00 Pilgrim Writers 00:10:00 The Revolutionary Period Writers 00:07:00 The Knickerbocker Era: Washington Irving 00:14:00 Frontier Fiction: James Fenimore Cooper 00:10:00 The New England Renaissance The Westward Expansion 00:04:00 Transcendentalism: Ralph Waldo Emerson 00:10:00 Transcendentalism: Henry David Thoreau 00:08:00 Anti-Transcendentalism: Nathaniel Hawthorne 00:05:00 Nathaniel Hawthorne and The Scarlet Letter 00:08:00 Herman Melville 00:05:00 Edgar Allan Poe 00:06:00 Poe's 'The Cask of Amontillado' 00:05:00 Poe's 'The Raven' 00:07:00 The American Civil War Era and the Gilded Age The American Civil War Era & Harriet Beecher Stowe 00:07:00 Walt Whitman 00:09:00 Whitman's 'Drum Taps' 00:06:00 Emily Dickinson 00:09:00 The Gilded Age 00:07:00 Local Color Writing: Mark Twain 00:08:00 Tom Sawyer & Huck Finn 00:11:00 A Connecticut Yankee in King Arthur's Court 00:07:00 Women Writers of the 19th Century Female Writers & The French Revolution 00:12:00 Mary Wollstonecraft 00:09:00 Helen Maria Williams 00:08:00 Unitarianism 00:04:00 Harriet Martineau 00:12:00 Anna Laetitia Barbauld 00:06:00 Lucy Aikin 00:05:00 British Romantic Poets and the Poetic Imagination The Napoleonic Wars 00:08:00 The Romantic Period 00:05:00 William Blake 00:08:00 William Wordsworth 00:08:00 Samuel Taylor Coleridge 00:08:00 Percy Bysshe Shelley 00:08:00 John Keats 00:09:00 Lord George Gordon Byron 00:07:00 Victorian Novels Gothic Novels 00:10:00 Jane Austin's Pride and Prejudice 00:14:00 Victorian Novels 00:09:00 Emily Brontë and Wuthering Heights 00:11:00 Charles Dickens and Great Expectations 00:15:00 The Imagist Movements after World War I Anti-Victorianism & Edwardian England 00:05:00 Imagism & Gertruid Stein 00:05:00 Post War Literature & Ezra Pound 00:10:00 T.S. Eliot 00:13:00 William Carlos Williams 00:05:00 Archibald MacLeish 00:05:00 Modernist Fiction Modernist Fiction 00:07:00 Henry James 00:07:00 James Joyce 00:07:00 Joyce's 'Araby' 00:19:00 Joyce's Ulysses 00:07:00 Virginia Woolf 00:06:00 Virgina Woolf's To the Lighthouse 00:12:00 The Lost Generation Ernest Hemingway and the Lost Generation 00:05:00 Hemingway's The Sun Also Rises 00:10:00 F. Scott Fitzgerald 00:04:00 Fitzgerald's The Great Gatsby 00:08:00 ee cummings 00:06:00 Robert Lowell 00:05:00 The Beat Generation & Allen Ginsberg 00:11:00 Resources Resources - English Literature Diploma 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist & Secretary course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist & Secretary course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist & Secretary Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Receptionist & Secretary Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Medical Receptionist & Secretary Course Course 01: Medical Receptionist & Secretary Course 02: Dealing With Difficult People Course 03: Report Writing Course ***Others Included of Medical Receptionist & Secretary Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist & Secretary Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***GIFT Courses: ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------ Assessment Method After completing each module of the Medical Receptionist & Secretary, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist & Secretary course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist & Secretary course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist & Secretary course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Receptionist & Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Professionalism in the Office Level 2 course is one of our best selling and most popular course. This course is suitable for anyone aspiring to or already working in the office environment and looks at skills needed to improve professionalism. By taking this course you will gain the necessary skills to perform effectively in this field. The Professionalism in the Office Level 2 is organised into 15 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 2 hours 51 minutes! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Positioning Yourself as a Professional Attitude in the Workplace 00:10:00 Professionalism 00:03:00 Making Changes through Personal Accountability 00:07:00 Enhancing Your Professional Image Your Image as a Whole 00:05:00 Becoming More Marketable 00:03:00 Communicating and Image 00:08:00 Expanding Your Skills Time Management 00:14:00 Project Management Techniques 00:03:00 Making Decisions 00:06:00 Communicating for Results Keys to Effective Communication 00:26:00 Presentations 00:09:00 Meetings 00:07:00 Building Relationships and Networks Work and Your Personality 00:05:00 Networking 00:07:00 Roles in the Office 00:18:00 Mock Exam Mock Exam- Professionalism in the Office Level 2 00:20:00 Final Exam Final Exam- Professionalism in the Office Level 2 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.