Our organisations are increasingly diverse and a cultural mix in training brings a fantastic variety of learning styles and sometimes barriers, too. Help managers and trainers understand the impact of different cultures and nationalities in the training room and make simple adjustments to ensure training is effective for all. Who are you training? Culture and its impact on learning Breaking down cultural learning barriers Intercultural communication Cultural competency and its importance in the training room Training techniques for the diverse classroom Effective questioning and concept checking Having a global mindset
Build successful and effective multi-cultural teams with our practical, bespoke training courses. Help team members to embrace and harness the skills and abilities their different ages, nationalities, generations and life experiences bring. Courses include: Knowing your team Communication styles Communicative competency in multi-cultural teams Cultural intelligence – understanding our strengths A global mindset Breaking down barriers for better team working Experiential learning – a session in a second language Team dynamics
What are the aims of this course? What learning disability is and isn't The facts of learning disabilities What barriers people with learning disabilities face Medical barriers Societal barriers How to support people with learning disabilities
The Power of Self Esteem | Register here to attend a Taster 'You Yourself As Much As Anybody In The Entire Universe deserve Your Love and Affection' Self-esteem is our idea of our own basic worth, and it has its roots in our childhood. Early on, our self worth is associated with how others see us or it is linked with our achievements. No matter what we do in life, we can still feel disappointed because our self-esteem depends on others or on what we perceive as our successes or failures. Find out how you can change this! This taster event introduces you to a 2-day Course with MTL Licensed Facilitators, Champions and Coaches Issy Crocker & Pam Barmby which is taking place in March 2024. In a warm and supportive atmosphere the course teaches you simple and practical tools. Audio material summarizes each session, so you can continue to apply what you learned after the course is over. If you engage in Continuing Professional Development this course counts up to 18 CPD hours. You will receive a certificate after we receive your completed post-course evaluation. This course forms part of The More To Life Programme. Course Dates: Sat 2- Sun 3 March 2024 | 9am - 7pm (BST) Location: Wadsworth Community Centre, Billy Lane, Old Town, Hebden Bridge, West Yorkshire HX7 8RY If you want to find out more, contact: Issy.crocker@moretolife.org or phone 07832 288439 or pam.barmby@moretolife.org or phone 07484 215770 If you want to register for the course before attending the Taster, please complete this form https://form.jotform.com/230802833166352
DOG BEHAVIOUR At Cheshire Dog Services, emphasis is placed on modification of the dog’s behaviour through non-coercive and non-aversive methods. While basic training is a component of any behaviour modification program, it is likely you require assistance in devising a course of action that will help you and your dog successfully overcome any problems that arise during your dogs’ lifetime. Plenty of the problem behaviours that dogs’ develop can be a result of an owner’s misunderstanding of their dogs’ behaviour and can make matters worse when responding in an inappropriate way. Harsh methods can deteriorate your relationship with your dog and build distrust on both sides so using aggression to cure aggression does not work. Many nuisance behaviours or aggression problems are often very normal dog behaviours, therefore using harsh or aversive tactics to remove these undesirable actions are unwarranted and only delay in “fixing” the problem in the first place. Helping you understand dog psychology can give you the foundation to a happier life together! Glyn has a diploma (merit pass) in Advanced Canine Behaviour from the esteemed British College of Canine Studies. Are you experiencing problems with your dog such as: Jumping up Object guarding or stealing Aggression to other dogs, children & strangers Over guarding of you or your house Fear / nervousness / anxiety Excessive barking Getting into the car Barking at people or cars Behaviour Modification takes into account: Ensuring the Health & physical wellbeing of your dog. (physical health – diet, rest, exercise, medical illness ) & emotional wellbeing. Setting the dog up for Success – Avoiding putting the dog in a situation where he/she is likely to fail. Desensitisation & Counter Conditioning – presenting less threatening versions of the triggering stimulus & pairing it with things the dog enjoys. Positive Reinforcement / Differential reinforcement of Alternative Behaviour – teaching other skills the dog can do instead of the unwanted behaviour. Please contact us with the behaviour problems you are encountering and we’ll review what’s involved to help you. We would normally like to carry out a visit to your home, discuss the issue on full, meet your dog and set out what we need to do to help you. At this stage, we’ll set out costs involved as I’m sure you can understand that some behavioural issues can take longer to resolve than others. We would normally like to carry out at least one follow up visit and will provide you with a written report too. Please contact us for prices (they vary depending on what’s required)
Duration 1.5 Days 9 CPD hours This course is intended for This course is intended for individuals who want to gain basic knowledge communicating, etiquette, professionalism and time management for the office environment. Overview Upon successful completion of this course, students will be able to communicate, be professional and manage their time effectively in a business environment. In this course, students will learn how to communicate, act and manage time effective in a business environment. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives The Big Picture What is Communication? How Do We Communicate? Other Factors in Communication Understanding Communication Barriers An Overview of Common Barriers Language Barriers Cultural Barriers Differences in Time and Place Paraverbal Communication Skills The Power of Pitch The Truth about Tone The Strength of Speed Non-Verbal Communication Understanding the Mehrabian Study All About Body Language Interpreting Gestures Speaking like a Star S = Situation T = Task A = Action R = Result Summary Listening Skills Seven Ways to Listen Better Today Understanding Active Listening Sending Good Signals to Others Asking Good Questions Open Questions Closed Questions Probing Questions Appreciative Inquiry The Purpose of AI The Four Stages Examples and Case Studies Mastering the Art of Conversation Level One: Discussing General Topics Level Two: Sharing Ideas and Perspectives Level Three: Sharing Personal Experiences Our Top Networking Tips Advanced Communication Skills Understanding Precipitating Factors Establishing Common Ground Using ?I? Messages Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Principles of Professional Behavior Always be Your Best Meeting and Greeting Sending Social Invitations to Business Associates Interview Etiquette Interviewing Before the Interview In the Waiting Room During the Interview After the Interview Job Fair Interviews Planning & Attending Business Meetings Office Meetings Meal Meetings Electronic Etiquette Voicemail Cell Phones Email Multiculture Etiquette Defining the Challenge Five Steps to Dealing with Diversity Guidelines for Managing Diverse Relationships Time Management Concepts Benefits of better time utilization Who controls your schedule? Your Job: What You Are Responsible for Accomplishing? Your job responsibilities Setting objectives Setting priorities How to Use Your Time Gathering data-the time log Analyzing the data Delegation: Working Through Others Why some people don't delegate Levels of delegation How to delegate Benefits of delegation Getting started Planning: Keys to Achievement Planning: Keys to Achievement Coping with Common Time Wasters Coping with self-generated time wasters Coping with environmental time wasters Personal Needs that Get in the Way of Effective Time Utilization Needs profile analysis Self-assessment questionnaire Applying needs assessment results Planning for Improvement Six tips for effective time management Planning for improved time utilization Follow-Up: Staying on Track Time savings progress report Time savings progress chart Time management progress survey Additional course details: Nexus Humans Business Soft Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Soft Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for This course is for anyone who finds themselves needing to improve their negotiating skills in the workplace. Overview Develop the skills necessary for successful negotiation. Identify key negotiation concepts and strategies. Learn the key elements in preparing for negotiation to help ensure success. Develop a BATNA (Best Alternative to a Negotiated Agreement) before starting negotiation. Identify what we bring to the negotiation table that could get in the way of successful negotiation. Generate options to getting to a shared agreement Prepare for and practice negotiating in a safe environment Being able to negotiate well is critical for any project professional. You need to clarify what you hope to gain from negotiating, as well as understand the other side?s objectives to reach a mutually beneficial result. This course provides essential tips on how to prepare for negotiation, including managing emotions and understanding what all parties contribute to the process. You will also learn the difference between positions and interests and how to bargain to generate options to find the win-win. The course provides an opportunity to apply concepts taught to a real-life situation and to practice negotiating in a safe environment. Note: This course will earn you 7 PDUs. 1 - Negotiation Overview Negotiation defined Negotiation strategies 3 Negotiation approaches Negotiation Process 2 - Preparing your Negotiation Mindset Mental models Personal values Forms of power Managing emotions Identifying your personal hot buttons Cooling down techniques 3 - Prepare for Negotiation Determine if negotiation is your best path Determine negotiation goal Collect relevant information Identify your BATNA Identify your interests under your position Build an effective environment Prepare your opening statements 4 - Negotiation Tips to Remember Before you Begin Negotiating Present your opening statement Exchange information - identify interests Bargain and generate options for mutual gain Finalize agreement & conclude negotiation Overcoming negotiation challenges
Duration 4 Days 24 CPD hours This course is intended for Data center architects Cloud infrastructure architects Network engineers System administrators Storage administrators Engineers requiring advanced configuration skills Cisco integrators and partners Overview After taking this course, you should understand: Data center challenges and cloud solutions Cisco UCS Director architecture Cisco UCS Director setup and configuration Cisco ACI Multitenancy in FlexPod Cisco ACI infrastructure Resource groups and service offerings Tenant onboarding Self-service provisioning Application containers The Designing and Deploying Cisco UCS Director with ACI (UCSDACI) v6.6 course shows you how to use Cisco UCS© Director software to manage physical and virtual infrastructure elements, including Cisco Application Centric Infrastructure (Cisco ACI?). You will learn to use orchestration and automation functions of Cisco UCS Director to effectively manage infrastructure and automate IT processes. The course offers hands-on experience installing and configuring Cisco UCS Director software. You will also learn about features such as bare-metal provisioning; compute, network, and storage management; orchestration, including Application Policy Infrastructure Controller (APIC); Cisco UCS Director custom tasks, and more. Introducing Cisco UCS Director Understanding Data Center Challenges Understanding the Benefits of Cisco UCS Director Understanding Cisco UCS Director Components Explaining Cisco UCS Director Architecture Explaining Bare-Metal Agent Introducing Cisco Application Centric Infrastructure Understanding Cisco ACI Overview Understanding Cisco ACI Terms and Constructs Understanding Cisco UCS Director Infrastructure Management Understanding Cisco UCS Director Deployment Introducing Role-Based Access Control Explaining User Groups/Roles/Users Introducing Orchestration Understanding Orchestration Introducing Cisco UCS Director ACI Explaining Cisco UCS Director with ACI So Understanding Multitenancy with Cisco UCS Director ACI Explaining Multitenancy with Cisco UCS Director ACI Understanding Resource Groups and Service Offerings Introducing Advanced Tenant Onboarding Onboarding a Tenant Tagging Resources Introducing Application Containers Understanding Application Profiles Understanding Service Container Catalog Understanding Deployment Through Self-Service Portal Understanding Self-Service Provisioning Portal Understanding Service Request Understanding Virtual Data Center Understanding Policies Understanding vDC and Groups Use Case Additional course details: Nexus Humans CiscoDesigning and Deploying Cisco UCS Director with ACI (UCSDACI) v6.6 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CiscoDesigning and Deploying Cisco UCS Director with ACI (UCSDACI) v6.6 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for Team leaders, managers, executives, and other business and IT professionals who lead others as well as Individual contributors ready for transformational self-development as a leader. Overview Recognize vulnerability as the emotion we feel during times of uncertainty, risk, and emotional exposure. Explain why courage requires vulnerability. Establish a link between what I learned and behaviors I want to change. Recognize the critical role that self-awareness plays in daring leadership. Give examples to support how armor - not fear -is the greatest obstacle to daring leadership. Identify the four skill sets that make up courage: rumbling with vulnerability, living into our values, BRAVING trust, and learning to rise. Recognize that courage is a collection of four skill sets that are measurable, observable, and teachable. Recognize that vulnerability is the birthplace of many of the behaviors that define daring leadership, including creativity, accountability, and difficult conversations. Give examples of why daring leadership requires showing up for hard conversations and rumbles, including giving and receiving feedback. This workshop is all about your own leadership self-awareness, identifying your call to courage as a leader and the learning, practice and integration of the four courage skills sets so you can show up authentically in life and leadership. Dare to Lead? is the ultimate playbook for developing brave leaders and courageous cultures. The greatest barrier to daring leadership is not fear; the greatest obstacle is armor ? how we self-protect when we feel uncertainty, risk and emotional exposure. Learn the skills to move from armored leadership to daring leadership. Daring leaders are self-aware, know how to have hard conversations, hold themselves and others accountable, build trust, lead with empathy and connection, take smart risks that lead to innovation, reset quickly after disappointments and setbacks, and give and receive feedback. This interactive curriculum is delivered in five, half-day sessions and is based on the research by Brenâ Brown. This course comes with a PDF workbook and an Amazon gift card to purchase the Dare to Lead? book in the version of your choice. You also have access to a series of leadership and personal development assessments and exclusive training videos led by Dr. Brenâ Brown. At the end of the event, a digital badge is awarded to those who complete 24 hours of course content. The Heart of Daring Leadership Permission Slips Container Building Armored Leadership versus Daring Leadership Call to Courage Assembling Our Armor Building Grounded Confidence to Replace our Armor Aplying the 5Cs Self-Awareness & Emotional Literacy Developing Emotional Literacy Getting Curious About Emotions Exploring the Iceberg The Myths of Vulnerability Rumbling with Vulnerability The Six Myths of Vulnerability Exploring Your Arena Shame Resilience Shame 101 Defining Shame The Physiology of Shame Shame Shields How Shame Shows Up in Organizations How Shame Shows up at Work Empathy and Self-Compassion Attributes of Empathy What Does Empathy Look Like? Empathy Misses Comparative Suffering Self-Compassion Talk to Yourself the Way You Talk to Someone You Love Empathy & Self-Compassion Commitment Supplemental Exercise: Kristin Neff?s Self-Compassion Scale Supplemental Exercise: Putting Empathy, Curiosity, and Rumble Tools in Action Living Into Our Values Living Into Our Values Values Clarification Taking Values from Professing Words to Practicing Behaviors Grounded Confidence and Rumbling Skills Grounded Confidence and Rumbling Skills Rumble Starters The 5Cs of Strategic Thinking, Decision Making, and Delegation Using the 5Cs Supplemental Exercise ? Gritty Faith & Gritty Facts Supplemental Exercise ? Horizon Conflict Engaged Feedback Giving Engaged Feedback Recognizing Defensiveness in Feedback Conversations BRAVING Trust BRAVING Trust Square Squad Rumbling with Self-Trust Trust with Others Trust on Teams Rumbling with Living BIG Learning to Rise: The Reckoning Learning to Rise: The Rising Strong Process The Rising Strong Process Getting Emotionally Hooked Offloading Hurt: Barriers to Reckoning with Emotion Strategies for Reckoning with Emotion The Rumble and The Revolution Writing My SFD The Delta The Revolution: When the Process Becomes a Daily Practice Supplemental Exercise ? Reset and Resilience Practices Integration Dare to Lead Integration Plan