39431 BA courses

Duration 2 Days 12 CPD hours This course is intended for It is appropriate for Managers, Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, managers; supervisors, team leaders, and process operators. Overview Describe business process improvement (BPI) business drivers.Plan, manage and close requirements for a Business Process Improvement project Understand the essential elements of a successful BPI initiative.Identify candidate business processes for improvement.Understand the essential elements of a successful BPI initiative.Identify candidate business processes for improvement.Apply a methodology to business process improvement projects. This 2-day course aims at introducing its attendees to the core values, principles, and practices of Business Process Improvement. Introduction - A Business Process Improvement (BPI) Overview Why are we here today? What is BPI? Benefits of BPI Specific challenges/obstacles and successes Process improvement examples: Industry specific examples Famous debacles to avoid and successes to emulate Your role in helping to identify problems Overview of the Joiner 7-Step Method What is the Joiner 7-Step Method? Walkthrough of the Joiner 7-Step Method Template: Introduce and review Process Improvement Template Case Study Exercise: Read and discuss introduction to the Case Study Step #1: Initiate the Project Types of business problems typically encountered at insurance companies and banks How to recognize a business-related problem Identifying the gaps (delta between current and future states) Ownership of the project and the business problem Defining measurable success criteria Case Study Exercise: Complete the Problem Statement section (Step #1) of the template Step #2: Define Current Situation What are symptoms of a problem? Looking for symptoms of the problem Performing Stakeholder Analysis Technique: View a RACI Matrix Defining the impacts caused by the problem Technique: Business Process Modeling (As-Is) Understand how to draw an As-Is Business Process Model Case Study Exercise: Complete the Define Current Situation section (Step #2) of the template Step #3: Identify Root Causes What are root causes? Performing Root Cause Analysis Technique: Fishbone Diagram using the cafeteria example Case Study Exercise: Discuss a Fishbone Diagram Technique: Pareto Chart (discuss and show example) Case Study Exercise: Complete the Identify Root Causes section (Step #3) of the template Step #4: Develop Solutions Identifying options for problem resolution Avoid jumping to conclusions Technique: Brainstorming Case Study Exercise: Conduct a Brainstorming Session Recognizing pros and cons for each option Technique: Kempner-Tregoe (?Must-Have? vs. ?Nice-to-Have?) Case Study Exercise: Determine best solution using a ?simple? Kempner-Tregoe model Case Study Exercise: Complete the Develop Solutions section (Step #4) of the template Step #5: Define Measurable Results Prototyping the solution Technique: Business Process Modeling (To-Be) Measuring results against the success criteria (Step #1) Case Study Exercise: Review changes to an As-Is Business Process Model Case Study Exercise: Complete the Define Measurable Results section (Step #5) of the template Step #6: Standardize Process Defining how the process will be documented Plan and understand organizational readiness Discuss how employees are empowered to identify and act upon their ideas Identifying follow-up needs (i.e., training) for the staff that will be impacted Technique: Communication Plan Case Study Exercise: Complete the Standardize Process section (Step #6) of the template Step #7: Determine Future Plans Monitoring the process for Continuous Process Improvement (The ?Plan-Do-Check-Act? Cycle) Understand how to sustain the improvements made by the Joiner 7-Step Method Technique: PDCA form Case Study Exercise: Complete the Determine Future Plans section (Step #7) of the template Going Forward with a Plan of Action Identifying process problems in your organization Individual Exercise: Name three (3) possible areas for improvement Prioritize and define the next steps Individual Exercise: Using a new template complete Step 2 & Step 3 for one possible area for improvement you have identified

Ongoing fortnightly machine patchwork quilt course. Learn how to cut, sew, sandwich, quilt and bind to create your own patchwork quilt.

Enhance your knowledge with EnergyEdge's course on topsides processing systems. Enroll now to gain valuable skills and knowledge.

Are you ready to become an advanced aesthetics practitioner? Join Our 5-Day Advanced Aesthetics Course! Our 5-day advanced course is your pathway to mastery! Led by a highly skilled advanced practitioner from an industry-recognized training provider, this intensive program dives deep into advanced techniques, patient care, and business best practices. Course Summary: Unlock your potential in the world of aesthetics with our intensive 5-day Immersive Advanced Aesthetics Course, perfect for beginners and those ready to take the first steps toward a career in aesthetics! Under the guidance of an experienced advanced practitioner from a reputable training provider, you'll gain foundational knowledge, hands-on experience, and advanced skills in aesthetic techniques, patient care, and business insights. Course Overview: This course covers everything from essential aesthetic principles to advanced skin and facial treatments. You'll learn how to perform injectables, skin rejuvenation techniques, and patient consultations, empowering you to administer aesthetic procedures with confidence and precision. Each module is designed to give you practical skills that translate directly to real-world application. The course will include: - Foundation Level Basic Botulinum Toxin type A training - Foundation Level Basic Dermal Filler training - Advanced Botulinum Toxin type A training - Advanced Dermal Filler training - Microneedling - Dermaplaning - Fat Dissolving injections - Skin Boosters - Lumi Eyes - Complications Management L7 - Safe Practice in Medicine L7 - Qualsafe Level 3 Emergency First Aid at Work (RQF) - CPR - Anaphylaxis *FREE Qualsafe Level 1 Award in Introduction to Mental Health in the Workplace (RQF) course * Learners will require 4 live models each for this course and these models are to be arranged by the learner themselves. x 1 model will be required on day 3 - Dermaplaning - Microneedling x2 models required for day 4 model 1 Foundation dermal filler (Lips, Marionette lines, nasolabial folds) Fat dissolving injections Model 2 Advanced dermal filler (Jaw, chin, cheeks, and nose) x1 model will be required on day 5 - Skin booster - Lumi eyes Start and Finish times: Day 1 Course start time 09:00am Course finish times 16:00am Day 2 – 5 Course start time 09:30am Course finish time 16:30am Entry requirements: Minimum age of 18 Basic Maths and English skills Learners will leave with 12 nationally recognised qualifications, and the ability to gain insurance to start practicing straight away as an advanced aesthetics practitioner.

Discover how carbon pricing, tax, and trading policies shape the energy transition. Join Energy Edge's course for insights into global carbon policies today!

The course covers research design principles and all main quantitative evaluation methods: randomised experiments, instrumental variables, sharp and fuzzy regression discontinuity designs, regression methods, matching methods and longitudinal methods (before-after, difference-in-differences and synthetic controls).

Learn all the essentials of how to make luxurious, fragrant soaps, for home, gifts to wow your friends and family, or as an aspiring entrepreneur.

MASTERCLASS: LEARN PROFESSIONAL LEATHER CRAFT, SEWING AND LEATHERGOODS CONSTRUCTION SKILLS One teacher, five students KEY FEATURES OF THIS COURSE:– Understanding and working with leather– Learning leather hand sewing– Learning leather machine sewing– Realising samples of bag features– Realising two finished leather items Experience a comprehensive two-week Leather Craft and Sewing Masterclass, merging theory with hands-on learning Explore essential techniques for working with leather, vegan alternatives, and fabric. Proficiently handle hand tools, master hand-sewing, and operate industrial machines. Cover material selection, finishing and construction methods.Gain insights into the technical aspects of leatherworking, including preparation, marking, cutting, gluing, reinforcing, skiving, debossing, and more.Participants receive thorough instruction in professional sewing techniques on diverse industrial machines, along with specialised saddle stitching training. Create personalised samples to enhance practical skills.Conclude the masterclass with the ability to craft entirely handmade simple leather items, showcasing acquired skills in both machine-stitched and saddle-stitched styles.Facilitated by a prototype maker and manufacturer, the course offers a professional journey into common leatherworking practices.Participants also receive valuable handouts and curated lists of leather and tool suppliers for ongoing reference.   Here is a concise summary of the topics covered during the classes: LEATHER, VEGAN LEATHER, AND HAND TOOLS:Understanding leather types, tanning, finishings and best useExploring different types of vegan leathers and their featuresComparing leather and vegan leather: pros and cons from a manufacturer’s perspectiveImportance of choosing the right materials and tools for projectsLeather preparation, pattern placement and markingCutting complex shapes with various toolsUsing leather punches, skiving, beveling and creasingFinishing leather edges: painting vs. burnishingUtilising leather glues, tapes and reinforcementsExploration of prototyping and manufacturing leather goods, encompassing varied working methods, machines, and tools.   MACHINE AND HAND SEWING:Understanding industrial sewing machines and their differencesSelecting the right sewing machine for specific materials and constructionsOperating a lock stitch walking foot machineThreading industrial sewing machinesAchieving correct tension in sewingUnderstanding thread types and needle sizesLearning to sew leather, distinguishing it from other materialsCorrectly sewing various leather types, ranging from thin to very thickSewing straight lines, curves and creating parallel seamsProducing various seams and seam finishesBasics of saddle stitching leather and understanding related tools and materials   CONSTRUCTION TECHNIQUES:Sewing and finishing a simple zip on leatherCutting, assembling and sewing simple straps/handlesIncorporating basic lining types in projectsConstructing and sewing common gussetsComprehending the use of reinforcements and stabilisers and their application in the craft of accessory making   LEATHER GOODS MAKING:Creating two finalised leather items from chosen designs such as card holders, purses, clutches, glass covers and similar accessories.# By the end of the tuition, you will have:– Developed confidence in utilising specific tools for leather preparation, marking, finishing, cutting and fastening fittings.– Acquired an understanding of working with diverse leather types and thicknesses, with the ability to source and select appropriate tools and materials for your projects.– Mastered essential leather sewing techniques, troubleshooting common sewing issues and handling challenges such as curves, multiple layers of leather and various surface textures.– Learned to sew fundamental bag components like simple zips, straps, and gussets, along with reinforcing specific areas of a bag.– Built confidence in sewing with both industrial machines and by hand, gaining the skills to independently create simple leather items. Included in the course:You will be provided with useful paper handouts which contain:– A list of tools and materials used during the lesson(s), including a description of what they are and how they are used– A list of recommended suppliers for both leather and fittings (physically in London and online)– A glossary containing essential key words related to the topic of the lesson– A glossary containing information about leather types and characteristics– A glossary containing information about needle and thread types   What are the entry requirements? This course is suitable for total beginners, beginners with some experience and intermediate.You should be able to use measurements and understand verbal and written English instructions.   Are there any other costs? Materials are included.   Is there anything I need to bring? Feel free to bring a notepad, if you would like to take some notes, we will provide the rest.   How long is this tuition? This tuition will require two consecutive weeks / 50 hours to be completed.We aim to provide customised and high quality tuition services and by only allowing up to 5 students at a time, we are able to focus on each person needs and interests.   IMPORTANT TO KNOW: We aim to cover as much of the syllabus as possible. Depending on your ability and prior experience, we may not complete the entire program or we might delve into additional techniques related to the listed topics, including:Advanced finishing techniques (piping, binding, folding)More complex styles of zipsUtilising different machine feet, tools, and equipment in your sewingExploring various fittings, closure types, fastening techniques, and tools (sam browns, magnets, pop buttons, eyelets, etc.)Understanding the importance and application of construction sequences and reference notes during item construction

Gain valuable insights into LNG shipping economics and freight cost calculations with EnergyEdge's engaging classroom training course.

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS. This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value. The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction. Attendees will be able to: Focus on others to project a UB4I, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions; Listen more intently to develop the best rapport; Communicate clearly with conviction, projecting greater credibility; Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business. Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people. Register for this class and you will be sent ONLINE login instructions prior to the class date. Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental