39435 BA courses

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 HVIT Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview This course has been created to help IT service management practitioners working in organizations that are becoming more digitally enabled. The practitioners are familiar with traditional IT service management concepts, and now want to be able to discuss ?digital? with more confidence, to develop practical competences, and to be valued contributors in the digital domain. They want to improve how they and their co-workers: Help get customers? jobs done ? helping customers become who they seek to become Keep raising the bar ? taking things to a significantly higher level Trust and are trusted ? as professional knowledge workers in a healthy workplace Accept ambiguity and uncertainty - not scared of not knowing an answer Commit to continual learning ? all as part of their daily work The scope of the course is the primary activities in the digital value chain. In other words, what the practitioner does and which resources they use across the lifecycle of digital products, in order to: Make the right digital investments Realize and deliver digital products and services quickly Provide digital products and services that are highly resilient to disruption Ensure that the service consumer realizes value from the digital products and services Assure conformance of activities with governance, risk and compliance requirements. Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - THE NATURE OF HIGH-VELOCITY IN A DIGITAL WORLD Overview of the key ITIL 4 high-velocity terminology Understand when the transformation to high velocity IT is desirable and feasible Understand the five objectives associated with digital products ? to achieve: Valuable investments ? strategically innovative and effective application of IT Fast development - quick realization and delivery of IT services and IT-related products Resilient operations - highly resilient IT services and IT-related products Co-created value - effective interaction between service provider and consumer Assured conformance - to governance, risk and compliance (GRC) requirements. 2 - ITIL OPERATING MODEL ? DIGITAL PRODUCT LIFECYCLE Understand how high velocity IT relates to: The four dimensions of service management The ITIL service value system The service value chain The digital product lifecycle 3 - FUNDAMENTAL CONCEPTS FOR DELIVERING HVIT Understand the following concepts: Ethics Safety culture Toyota Kata Lean / Agile / Resilient / Continuous Service-dominant logic Design thinking Complexity thinking Use the principles, models and concepts to contribute to: Help get customers? jobs done Trust and be trusted Commit to performance Deal with uncertainty Improve by being inquisitive 4 - ACHIEVING VALUE WITH DIGITAL PRODUCTS Know how the service provider ensures valuable investments are achieved. Know how to use the following practices to contribute to achieving valuable investments: Portfolio management Relationship management Know how the service provider ensures fast deployment is achieved Know how to use the following practices to contribute to achieving fast deployment: Architecture management Business analysis Deployment management Service validation and testing Software development and management Know how the service provider ensures resilient operations are achieved Know how to use the following practices to contribute to achieving resilient operations: Availability management Capacity and performance management Monitoring and event management Problem management Service continuity management Infrastructure and platform management Know how the service provider ensures co-created value is achieved Know how to use the following practices to contribute to achieving co-created value with the service consumer: Relationship management Service design Service desk Know how the service provider ensures assured conformance is achieved Know how to use the following practices to contribute to achieving assured conformance: Information security management Risk management

Building COVID-19 statistics tracking applications with SwiftUI with this intermediate-level course. Anyone who wants to learn iOS development and build beautiful iOS applications will benefit from this course. The instructor goes in-depth and covers the advanced concepts, which will give you the confidence to build your own apps in a very effective way.

Overcoming Anxiety with NLP is a three hour online workshop with Accredited Trainer of NLP and Clinical Hypnotherapist Paul McGowran of proactivenlp.com. During the workshop Paul will take delegates through understanding how to resolve their own anxiety using NLP thinking and techniques. You can live a life without anxiety, sign up now.

LOOKING FOR: MG, YA AND ADULT SCI-FI / FANTASY, CHILDREN'S NON-FICTION After graduating from St Andrews University with a degree in English Literature and Art History, Maddy followed her love of literature to an internship at non-fiction literary agency Graham Maw Christie. At GMC, Maddy worked her way up to Agent and built a list of authors who wrote for both for adults and children, spanning history, tarot, and nature writing. An avid reader of anything magical, Maddy joined Madeleine Milburn in 2022 to build a list specialising in SFF. Maddy would like to see SFF across all genres for all ages, including: grim dark, thriller, historical, romance, cosy fantasy, sci-fi, epic, YA fantasy, dark academia, contemporary fantasy, fantasy middle-grade, mythology, fairy tale and queer fantasy. Inspiring children’s non-fiction. She loves worlds to get lost in, adventures that transform what it means to be a hero, and unique magic that offers as many problems as solutions. She likes books that make her cry and books that change her mind. Above all, when she finishes a story about another world, she wants it to have taught her a lesson which helps her live in this one. She loves all fantasy, but favours richly imagined, complex worlds with a history to discover and a future to protect. Worldbuilding is one of her favourite aspects of this genre and she is always looking for a new, dense world with series potential. Think Brandon Sanderson’s Cosmere or the Marvel Cinematic Universe – the bigger the better! She also likes character-driven fantasy with a diverse cast to root for (or root against) and she wants to see a range of different relationships depicted authentically. She particularly like epics that dip into big, universal themes such as grief, climate change, or war and which ask impossible questions in the vein of R.F. Kuang or N.K. Jemisin. She is also excited by authors that play with form and language in a fantasy setting. In YA, she is looking for much the same as in an adult fantasy, but with younger protagonists and a closer focus on relationships. She wants to see the tropes she knows and loves in new and exciting forms and her favourite YA books often centre around belonging and becoming. She likes a dash of romance in everything, because she is sentimental that way, but it’s particularly important in the YA space. Sci-fi is a big passion of hers, especially when it comes with a strong hook. She is a huge fan of Becky Chamber’s The Long Way to a Small Angry Planet and Michaiah Johnson’s The Space Between Worlds. She likes space as a metaphor, and would love something that explores different alien species. Please send her your space operas and sci-fi romances which combine space, magic and mayhem! In fantasy middle grade, she favours whimsy and animal companions; she would love to follow a group of kids through magic school. She tends to look for plenty of humour with a strong friendship at the centre, and she wants middle grade stories which engage with the concerns of children growing up as well as offering an all-important escape (preferably on a dragon/unicorn’s back). She is also looking for children’s non-fiction for all ages. In this space, she wants something as creative as it is informative, and thinks diverse voices are increasingly important. Maddy would like you to submit a covering letter, one page synopsis and the first three chapters (Max 5000 words) of your completed manuscript in a single word document. (In addition to the paid sessions, Maddy is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Thursday 28 November 2024

The “ISO 42001:2023 Lead Auditor Course” integrates the principles of ISO 42001:2023, the International Standard for Artificial Intelligence Management, with the methodologies outlined in ISO 19011:2018, the Guidelines for Auditing Management Systems. The course equips participants with the skills and knowledge required to lead Artificial Intelligence audits effectively, ensuring compliance with ISO 42001:2023, and applies the principles of ISO 17011:2017 for conformity assessment bodies.

This is an intensive 5 day training course covering all of our Ayurveda face and Body therapies. This course is for therapists looking to advance their skills. All the courses can be booked separately (see separate listings) but booking our 5 day intensive back to back course saves you £500+ pounds. In this course we cover; Marma-Point Massage An ancient therapy combining pressure to specific marma (vital) points all over the body and yogic stretches of all joints. The massage manipulates healthy flow of energy through the body’s junctions and nadis (pathways and channels), and delivery is personalised according to your needs. Pinda Sweda Hot Compress Massage Therapeutic Ayurvedic herbal powders are crushed in a traditional pestle and mortar and tied into a muslin cloth which forms the medium for this treatment, known in India as a bolus. After warming, oil is applied to the body using the bolus and an Ayurvedic technique known as pummelling. Extremely nourishing, strengthening and rejuvenating, this treatment is great for sports enthusiasts as it addresses problems relating to weak joints and sore muscles. Ayurveda Body Detox Scrub A treatment that originated in India, this cleansing treatment uses specific ground Ayurvedic herbs which are vigorously rubbed over the body to help draw out impurities and reduce water retention. The natural ingredients also exfoliate, leaving lustre to the skin surface. Padabhyanga Tri-Dosha’s Ayurvedic alternative to reflexology. Combining deeply therapeutic techniques to release energy blockages, improve circulation and restore tired calf muscles, the body is eased and energised. In addition, the soles of the feet are cleansed and nourished. Ideal as a preventative monthly maintenance therapy against the stresses of the modern world. Shiroabhyanga A deeply therapeutic caring treatment designed to nourish the scalp, and wash away tensions associated with migraine, headache and neck stiffness. It involves warm dosha-specific oils poured into the hair, aiding the nourishment of roots. While the indigenous herbs calm and revitalise the spirit, ancient massage techniques allow the body to surrender and enhance overall equilibrium. Shirodhara Hot Oil Scalp Massage Warm blended oil is gently poured in a slow rhythmic movement over the forehead marma (vital) point, also known as the third eye. Profoundly relaxing, this treatment works to switch off a chattering mind and induce deep rest for a renewed energy and calm that borders meditation. A facial or foot and leg treatment precedes the shirodhara.

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This comprehensive course combines teaching of essential phlebotomy theory online and classroom teaching of practical blood-taking skills. This comprehensive 2-day introductory course combines class-based teaching of essential theory in phlebotomy and practical blood-taking skills using simulated limbs. Our expert trainers will lead interactive presentations covering the requisite technical and scientific knowledge for practicing phlebotomy, after which you will spend a day developing your practical blood-drawing skills on simulated limbs. On completing this course, you will receive the UK-accredited Level 3 Certificate and be ready to progress to our Live Bloods Clinic Sessions (Part 2). Entry Requirements None, though all teaching is delivered in English. This course is suitable for: Individuals of any age, background, and level of qualifications seeking to train as phlebotomists Experienced healthcare or medical professionals seeking certification in phlebotomy Those looking for a solid point of entry into the healthcare sector Suitable for Any Background Our carefully designed training pathway provides all the tools you need to become a competent phlebotomist – whatever your age, background or previous experience! Nationally Accredited Level 3 Qualification Complete our online + classroom course and receive a Level 3 Certificate in Introduction to Phlebotomy (FP139) from the national awarding body, OCN Credit4Learning.

e-ALS ALS recertification