1306 BA courses in Leeds

Our organisations are increasingly diverse and a cultural mix in training brings a fantastic variety of learning styles and sometimes barriers, too. Help managers and trainers understand the impact of different cultures and nationalities in the training room and make simple adjustments to ensure training is effective for all. Who are you training? Culture and its impact on learning Breaking down cultural learning barriers Intercultural communication Cultural competency and its importance in the training room Training techniques for the diverse classroom Effective questioning and concept checking Having a global mindset

Give staff the basic skills to understand how and what to train, and to use learner-centred techniques to boost the effectiveness and impact of their training courses.

Build successful and effective multi-cultural teams with our practical, bespoke training courses. Help team members to embrace and harness the skills and abilities their different ages, nationalities, generations and life experiences bring. Courses include: Knowing your team Communication styles Communicative competency in multi-cultural teams Cultural intelligence – understanding our strengths A global mindset Breaking down barriers for better team working Experiential learning – a session in a second language Team dynamics

Refresh and revitalise your sales teams with a bespoke sales training programme that’s designed to lift their skills and motivation. Our sales experts use learner-centred and coaching methodologies to provide top tips to make a difference to success rates and relationships straight away. Stripped-back sales skills with sensational results, a bespoke course may include: Applying the steps of any sales cycle to your market Communication and relationship building Qualifying and questioning skills Prospecting and pre-call planning Making a pitch Emotional intelligence in sales Objection handling Closing the deal

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Basic Life Support and Safe use of an Automated External Defibrillator – Did you know that following a cardiac arrest, every minute without CPR and defibrillation reduces a casualty’s chance of survival by 10%? Sudden cardiac arrest is one of the UK’s biggest killers, and yet statistics show that most of the British public are unaware of the life-saving difference they can make by performing CPR and defibrillation. Basic Life Support and Safe use of an Automated External Defibrillator – Did you know that following a cardiac arrest, every minute without CPR and defibrillation reduces a casualty’s chance of survival by 10%? Sudden cardiac arrest is one of the UK’s biggest killers, and yet statistics show that most of the British public are unaware of the life-saving difference they can make by performing CPR and defibrillation. For more information on our training courses please email us. Or why not call us on 0151 515 0416 and speak to our staff. Please visit the Resuscitation Council (UK) website for further information on having an Automated External Defibrillator in your business. Basic Life Support and Safe use of an Automated External Defibrillator

REFERENCE CODE 500/7826/4 COURSE LEVEL NVQ Level 2 THIS COURSE IS AVAILABLE IN Course Overview This qualification is aimed at those who remove and install fascias, soffits, and bargeboards in the domestic market. The standards cover the most important aspects of the job. This qualification is at Level 2, although some qualifications may have units at different levels, and should be taken by those who are fully trained to deal with routine assignments. Candidates should require minimum supervision in undertaking the job. Candidates for this qualification will primarily be: Working on customer’s premises, removing and installing fascias, soffits and bargeboards Candidates could have jobs entitled: FSB Fitter or FSB Installer

I am also available for various events such as festivals, corporate functions, weddings, etc. I regularly receive bookings across the UK, in Europe and beyond. I have provided sound journeys & gong baths in gardens, halls, marquees, tents, private villas and even upon large private boats! Anything is possible… Please contact me with your enquiry.

TOPOGRAPHICAL MAP ROUTE PLANNING TRAINING You will use the appropriate software to learn how to plan map routes. We will train you on the routes that you will most likely be tested on in your assessment. Most of our training is provided one to one, so as to give you our undivided attention and prepare you to the best of your ability, thereby giving you the best chance of passing this test. TOPOGRAPHICAL MOCK TEST We will provide you with topographical multiple choice questions mock test based on the actual test questions, to best prepare you. You will use the actual ’Master Atlas of Greater London’ which TfL uses in their test, to best prepare you to answers the multiple choice questions.

I hold sound journey & gong bath sessions every week in both Bournemouth and Southbourne (on the South coast, Dorset, uk).   Everyone is welcome at these events which take place on Friday evenings and Sunday evenings from 7.30 pm – 9 pm. Advance booking is required as these are very popular and are almost always fully booked.   You can find out more about these and book your space to join us here