Introduction to the Personal Safety of 'Lone Workers' Approved Online Training
To keep a workplace healthy, happy, relevant and productive; the presence of diversity and equality is something to be encouraged and aimed for. This training course guides you in the best methods of employing that practise and ensuring that employees come from different backgrounds and have different beliefs and lifestyles. The tutorials are designed to break down barriers and understand stereotyping, as well as teaching you how to deal with discrimination and complaints that may stem from that. Learning Outcomes: Understand the notion of diversity and dismiss stereotypes Cope with discrimination and unsustainable complaints Developing communication skills and build confidence Work to accommodate disability and the associated challenges Deal with harassment and bullying Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is This Course for? The course is designed for those embedded in HR management and administration, and in a position to influence a movement towards more employee diversity and equality. Requirements This Workplace Diversity Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path The course is suitable for those in the roles of HR Manager Business Manager Head of Department Team Leader Office Administration Course Content Diversity and Equality in Workplace Module One - Getting Started 01:00:00 Module Two - Understanding Diversity 01:00:00 Module Three - Understanding Stereotypes 01:00:00 Module Four - Breaking Down the Barriers 00:30:00 Module Five - Verbal Communication Skills 00:30:00 Module Six - Non-Verbal Communication Skills 01:00:00 Module Seven - Being Proactive 00:30:00 Module Eight - Coping with Discrimination 01:00:00 Module Nine - Dealing with Diversity Complaints as a Person 01:00:00 Module Ten - Dealing with Diversity Complaints as a Manager 01:00:00 Module Eleven - Dealing with Diversity Complaints as an Organization 01:00:00 Module Twelve - Wrapping Up 00:15:00 Diversity and Equality Why Promote Equality and Diversity? 00:15:00 The Equality and Diversity Jigsaw Pieces 00:15:00 Integrating Equality and Diversity into Planning and Delivery 00:15:00 Building Equality into Teaching and Learning 00:15:00 Dealing with Harassment and Bullying 00:15:00 Diversity in Workplace: Disability Defining Terms 00:15:00 Dissecting Labels 00:30:00 Accessibility 00:15:00 The Cornerstones of Diversity 00:15:00 Encouraging Diversity by Hiring 00:30:00 Using the STOP Technique 00:15:00 Communication Essentials for Disability Awareness 00:30:00 Communication Styles 00:15:00 Critical Conversations 00:15:00 Activities Diversity and Equality in Workplace Level 3- Activities 00:00:00 Recommended Reading Recommended Reading : Level 3 Diploma in Diversity and Equality in Workplace 00:00:00 Assignment Assignment - Workplace Diversity 3 weeks, 3 days Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Learn how to ensure the safeguarding of the adult. With the acquired knowledge, you can obtain a valuable certificate that will make your career path effortless in the caregiver community. This Course at a Glance Get a brief overview of Safeguarding Adults Legislation. Learn safeguarding policies, procedures and more. Learn to identify the types of abuse. Know what multi-agency working is. Achieved reward CPD UK accredited certificate. Learn through engaging video-based training sessions. Continuous tutor support is available 24/7. Adult Safeguarding Level 3 Online Course Overview This adult safeguarding level 3 course is developed for individuals wanting to acquire the skills of preserving adults. It will teach how to identify the adult needs for safeguard support, what abuse and neglect are and ways to identify them. You will also learn to minimise the risk of abuse and neglect and Safer recruitment responsibilities, including dealing with an allegation against a staff member, whistleblowing policies and staff training Overall this course will give you a comprehensive and in-depth understanding of how to safeguard adults at risk. Additionally, employers, professional organisations, and academic institutions value the adult safeguarding level 3 course accredited by CPD UKYour training provider can advise you on any further recognition, for example, progression routes into further and higher education. For details, please visit the Learner FAQs on our website. Who should take this course? The adult safeguarding level 3 course is suitable for the following: The individual wishes to become a caregiver. Any individual working in the health care section. People who work as social workers. Any individual wishing to learn to stay aware of it. People who have the responsibility to take care of their adults. Entry Requirements The adult safeguarding level 3 requires no academic qualification. It is accessible to students from diverse backgrounds, and students enthusiastic about learning new things will primarily benefit. However, You need a laptop, desktop, tablet, or smartphone and a reliable internet connection to enter this course. Assessment On the assessment round, you will participate in the MSQ test to examine your learning from this course. After completing the gardening course's all modules, learners must answer MCQs to complete the assessment procedure. The MCQ test measures how much a learner can grasp from each section. In the assessment test, you must get 60% as a pass mark. Course Curriculum Introduction to Safeguarding Adults Legislation â The Role of the Designated Safeguarding Lead â Adults with Safeguarding Needs â Safeguarding Adults Legislation â Care Quality Commission â Safeguarding Adults Boards Leadership in Safeguarding â Policies and Procedures â Developing an Adult Safeguarding Policy â Training and Awareness, Whistleblowing â Grievance and Disciplinary Procedures â Enforcing Policies and Procedures â Empowering Adults Safer Recruitment â What is Safer Recruitment? â Why is Safer Recruitment Important? â Disclosure and Barring Service Checks â Regulated Activity â Safer Recruitment Practices â Staff Responsibilities Identifying Types of Abuse â What is Abuse? â Types of Abuse â Exploitation â Serious and organised crime (SOC) â County Lines â Cuckooing â Consequences of Abuse â Preventing Abuse Responding to Disclosures â Responding to a Disclosure â Recording Disclosures â Preserving Evidence â Referring Disclosures â Local Authority Responsibilities â Allegations about Staff â Outcomes of a Referral Multi-Agency Working â What is Multi-Agency Working? â What are Multi-Agency Safeguarding Hubs? â Multi-Agency Safeguarding Roles â Multi-Agency Working in Practice â Information Sharing and Mental Capacity â Assisted Decision Making â Deprivation of Liberty Safeguards Supporting Adults â Caring for Victims of Abuse â Receiving Help â Supporting Victims of Crime â Further Support â Further Resources Conclusion Conclusion Recognised Accreditation CPD Certification Service CPD stands for Continuing Professional Development. This term refers to learning activities that professionals undertake to improve their skills and capabilities. Employers and professional organizations globally recognize CPD UK. Thus, a certificate from CPD Certification Service creates value for your professional goal and achievement. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam, you can order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. The certificate can be obtained in PDF version for £12, and there is an additional fee to receive a printed copy certificate which is £35. FAQs Why should I do this safeguarding Adult level 3 Training course? You must do this course for several reasons, as this course will teach you how to safeguard adults at risk. You will learn how to recognise and respond to abuse, when and how to make safeguarding referrals and work with other agencies to ensure all adults in your care receive the correct safeguarding support. How will I apply these learning skills in my real-life situation? You can also utilise these learning outcomes in many ways in your real-life context. We all have adults in our homes whom we must take care of, and to understand their needs, wants, and safety, you should do this course. This course will teach you how to care for adults affectionately by being aware of their safety. How is the Level 3 Safeguarding Adults Traning course different from Level 2? You may presume that Level 3 is the advanced course of Level 2. The introductory course will teach the primary ways of safeguarding adults, and the advanced course will give a comprehensive and in-depth discussion and insight into safeguarding. Where Can I work after doing this safeguarding course online? You can work in social service places, healthcare, home care, and social community. I am from outside the UK. Will I get access to the Course? Yes, you can. Since it is an e-learning course, anyone from anywhere can enrol in our courses. What is an Accredited course? The professional body approves the procedures if any e-learning platform claims its courses are accredited. What is the benefit of doing an accredited course? You will only realize the benefit of having a CPD-accredited certificate once you face the corporate world. As employees, job places, and more value the CPD-accredited certificate, you must own this certificate by doing the course with us. What do you mean by a CPD course? CPD refers to Continuing Professional Development, and the CPD-accredited course is developed for individuals who want to improve and update their skills within their professional field continuously. This certificate claims that the certificate holder's knowledge is up-to-date in their work area. How safe is it to purchase a course over the Internet? We have been providing courses over the internet for years, and all our learners' info is safe with us. We have implemented robust security measures to protect our learners' personal and financial information. Additionally, we use secure payment gateways to ensure safe transactions for course purchases.
Social Services and Health Care Units AB Training Academy Scottish Vocational Qualification 3 Social Services and Healthcare at SCQF level 7 Core/mandatory Units H5RY 04 (SCDHSC 0031) — 9 SCQF Credits at SCQF level 7 Promote effecBve communicaBon ♦ Establish understanding about individuals’ communication ♦ Support individuals to interact through communication ♦ Communicate effectively about difficult, complex and sensitive issues ♦ Communicate using records and reports H5LD 04 (SCDHSC0032) — 10 SCQF Credits at SCQF level 7 Promote health, safety and security in the work setting ♦ Maintain health, safety and security in the work setting ♦ Promote health and safety in the work setting ♦ Minimise risks arising from emergencies H5LE 04 (SCDHSC0033) — 9 SCQF Credits at SCQF level 7 Develop your pracBce through reflecBon and learning ♦ Reflect on your own practice ♦ Take action to enhance your practice H5S0 04 (SCDHSC0035) — 9 SCQF Credits at SCQF level 7 Promote the safeguarding of Individuals ♦ Maintain your understanding and awareness of harm, abuse and safeguarding ♦ Implement practices that help to safeguard individuals from harm or abuse ♦ Develop relationships that promote safeguarding ♦ Promote rights and inclusion ♦ Work in ways that promote wellbeing ♦ Support individuals to keep themselves safe Op;onal DK3M 04 (SFH CHS17) — 8 SCQF Credits at SCQF level 7 Carry out extended feeding techniques to ensure individuals nutriBonal and fluid intake FP8N 04 (SFH CHS19) — 8 SCQF Credits at SCQF level 6 Undertake rouBne clinical measurements DK2X 04 (SFH CHS3) — 8 SCQF Credits at SCQF level 6 Administer medicaBon to individuals FP8D 04 (SFHC HS8) — 8 SCQF Credits at SCQF level 7 Insert and secure urethral catheters and monitor and respond to the effects of urethral catheterisaBon DL00 04 (SFH CHS132) — 8 SCQF Credits at SCQF level 7 Obtain venous blood samples FP8F 04 (SFH CHS4) — 8 SCQF Credits at SCQF level 7 Undertake Bssue viability risk assessment for in
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Wellbeing: Wellbeing Training Course online Unlock the Power of Wellbeing: Wellbeing Training Course: Enroll Now! If you want to learn about Wellbeing: Wellbeing Training Course and become an expert in the field, you have arrived at the right place. This Wellbeing: Wellbeing Training Course is designed to raise awareness of mental health and well-being, as well as some of the issues that affect health, mental health, and well-being. This Wellbeing: Wellbeing Training Course aims to provide a thorough understanding of a wide range of well-being topics such as stress, personal safety, dementia, and living a healthy lifestyle. The Wellbeing: Wellbeing Training Course is ideal for students who want to learn more about well-being. After completing this Wellbeing: Wellbeing Training Course, you will understand the impact of lifestyle choices and be confident in making informed, healthy lifestyle choices. Courses you will get in this Wellbeing: Wellbeing Training Course Course 01: Level 1 Certificate in Wellbeing Course 02: Introduction to Psychology Course 03: Equality and Diversity Course 04: Diploma in Mastering Psychology [Note: Free PDF certificate will provide as soon as completing the Wellbeing: Wellbeing Training Course] Wellbeing: Wellbeing Training Course online This Wellbeing: Wellbeing Training Course consists of 05 modules. Course Curriculum of Wellbeing: Wellbeing Training Course Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness Assessment Method of Wellbeing: Wellbeing Training Course After completing Wellbeing: Wellbeing Training Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Wellbeing: Wellbeing Training Course After completing the Wellbeing: Wellbeing Training Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Wellbeing: Wellbeing Training Course online This comprehensive Wellbeing: Wellbeing Training Course is suitable for individuals who want to learn more about their own and others' well-being. Requirements Wellbeing: Wellbeing Training Course online To enrol in this Wellbeing: Wellbeing Training Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Wellbeing: Wellbeing Training Course. Be energetic and self-motivated to complete our Wellbeing: Wellbeing Training Course. Basic computer Skill is required to complete our Wellbeing: Wellbeing Training Course. If you want to enrol in our Wellbeing: Wellbeing Training Course, you must be at least 15 years old. Career path Wellbeing: Wellbeing Training Course online
Wellbeing: Wellbeing Training Course online Unlock the Power of Wellbeing: Wellbeing Training Course: Enroll Now! If you want to learn about Wellbeing: Wellbeing Training Course and become an expert in the field, you have arrived at the right place. This Wellbeing: Wellbeing Training Course is designed to raise awareness of mental health and well-being, as well as some of the issues that affect health, mental health, and well-being. This Wellbeing: Wellbeing Training Course aims to provide a thorough understanding of a wide range of well-being topics such as stress, personal safety, dementia, and living a healthy lifestyle. The Wellbeing: Wellbeing Training Course is ideal for students who want to learn more about well-being. After completing this Wellbeing: Wellbeing Training Course, you will understand the impact of lifestyle choices and be confident in making informed, healthy lifestyle choices. Courses you will get in this Wellbeing: Wellbeing Training Course Course 01: Level 1 Certificate in Wellbeing Course 02: Introduction to Psychology Course 03: Equality and Diversity Course 04: Diploma in Mastering Psychology [Note: Free PDF certificate will provide as soon as completing the Wellbeing: Wellbeing Training Course] Wellbeing: Wellbeing Training Course online This Wellbeing: Wellbeing Training Course consists of 05 modules. Course Curriculum of Wellbeing: Wellbeing Training Course Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness Assessment Method of Wellbeing: Wellbeing Training Course After completing Wellbeing: Wellbeing Training Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Wellbeing: Wellbeing Training Course After completing the Wellbeing: Wellbeing Training Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Wellbeing: Wellbeing Training Course online This comprehensive Wellbeing: Wellbeing Training Course is suitable for individuals who want to learn more about their own and others' well-being. Requirements Wellbeing: Wellbeing Training Course online To enrol in this Wellbeing: Wellbeing Training Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Wellbeing: Wellbeing Training Course. Be energetic and self-motivated to complete our Wellbeing: Wellbeing Training Course. Basic computer Skill is required to complete our Wellbeing: Wellbeing Training Course. If you want to enrol in our Wellbeing: Wellbeing Training Course, you must be at least 15 years old.
Domestic violence is often neglected because it occurs behind closed doors and is a social taboo that is rarely discussed. This has to stop, and the most effective way to deal with the problem is to raise awareness, educate people, and intervene at the earliest possible stage. This course will teach you how to recognise domestic violence and abuse, who is most vulnerable, and how to assist both adult and child victims. Understanding domestic abuse and violence is the first step toward overcoming them. This course covers the fundamentals of violence and abuse, including who is most vulnerable, the various types of domestic abuse, and how violence affects women and children. Through this Violence and Domestic Abuse course, you will also learn how to assist adults you suspect are victims of violence and advice on recognising the signs and approaching someone with sensitivity and confidence. Learning Outcomes After completing this Domestic Violence and Domestic Abuse course, the learner will be able to: Understand the fundamentals of violence & abuse. Understand the dynamics of violence. Gain a solid understanding of the impact of violence on victims. Know how to assess the risks of violence and abuse of Children. Know how to help children recover from domestic abuse. Know how to support the victim and report incidents. Work with victims of domestic abuse. Why Choose Domestic Violence and Abuse Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Violence and Domestic Abuse Bundle Course Course 01: Domestic Violence and Domestic Abuse Course 02: Level 5 Mental Health First Aid Certification Course 03: Mental Health Support Worker ***Others Included of Violence and Domestic Abuse Bundle Course Free3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Violence and Domestic Abuse Course: Module 1: An Overview of Domestic Violence & Abuse Define Domestic Violence Identify Who is at Risk of Domestic Violence Identify Different Types of Domestic Violence Identifying the Myths and Reality about Domestic Violence Module 2: Understanding the Dynamics of Domestic Violence Why Do Victims Stay? Understanding the Cycle of Abuse Why Victims Do Not Report Understanding the Components of Power and Control Understanding the Signs of an Abusive Relationship Module 3: How Does Domestic Abuse and Violence Begin What Causes Domestic Abuse and Violence? Indications of Abusive Behaviour Dating Abuse Module 4: The Impact of Domestic Violence on Victims Who Can Be a Victim of Domestic Violence? Understanding the Effects on Health Financial Abuse Post-Separation Understanding the Impact of Physical Abuse Understanding the Violence Against Women & Children Module 5: The Impact of Domestic Violence on Children & Young People The Impact of Domestic Abuse on Children: Key Facts Recognise the Types of Domestic Abuse Affecting Children and Young People Recognise the Indicators of Abuse in Children Understanding How Children are Affected by Domestic Violence Module 6: Assessing the Risks of Domestic Violence and Abuses on Children Understanding the Factors That May Increase the Risk Understanding the Single Assessment Process Understanding How to Assess If the Child is at Risk of Harm? Module 7: Helping Children Recover from Domestic Abuse Interventions in Domestic Abuse Involving Children Helping Children Deal with Their Experience Coping with the Violence Module 8: The Ways of Supporting the Victim and Reporting Incidents Things to Do If a Victim Discloses Understand Why Children Do Not Disclose Taking Action Supporting Friends, Family and Colleagues in Domestic Abuse Situations Why Access to Support for Domestic Abuse can be Difficult Domestic Abuse and Violence Assessment Tools Module 9: Understanding the Process of Record Keeping What to Record? How to Record? What is Confidentiality? Storage of Information Sharing of Information Module 10: Working with Victims of Domestic Abuse Violence Services Volunteer Careers for Domestic Violence Counsellors The Multi-Agency Risk Assessment Conference ------------------- Assessment Method After completing each module of the Violence and Domestic Abuse, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Domestic Violence and Domestic Abuse course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Violence and Domestic Abuse course is ideal for anyone who works or wants to work with vulnerable people, especially if you work or volunteer in domestic violence. Requirements There are no specific requirements for this Violence and Domestic Abuse course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Domestic Violence and Domestic Abuse course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included
Are you passionate about creating unforgettable experiences for people? Do you dream of working in luxurious hotels and top-notch resorts? If yes, our Hotel Management and Receptionist with Hospitality Management Course is perfect for you! According to HubSpot Research, up to 93%of customers are likely to return to companies with excellent customer service. On the flip side, a bad experience can lead to churn, with 61% of customers switching to competitors after just one negative interaction. This number speaks volume and shows how good customer experience is key for a business to grow. And our course will teach you Hotel Management, how to improve your communication skills, handle difficult hotel guests, staying calm under pressure, computer skills, safety and many more. Don't miss out on the chance to build a rewarding career in hospitality. Enrol in our Hotel Management and Receptionist with Hospitality Management Course today and take the first step towards a brighter future. Key Features: CPD Certified Hotel Management and Receptionist with Hospitality Management Course Free Certificate from Reed CIQ Approved Hotel Management and Receptionist with Hospitality Management Course Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our Hotel Management and Receptionist with Hospitality Management courseis a smart investment in your professional future. Our Hotel Management and Receptionist with Hospitality Management course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Hotel Management and Receptionist with Hospitality Management course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Hotel Management and Receptionist with Hospitality Management course is the key to unlocking your potential and advancing your professional journey. Course Curriculum of Hotel Management and Receptionist with Hospitality Management Course Module 01: An Overview Of Hotel Reception Module 02: Hotel Reception Standard Procedures Module 03: Customer Service In Hotel Reception Module 04: Communication Skills Required For Hotel Reception Module 05: Telephone Handling In A Hotel Module 06: How To Handle Difficult Hotel Guests Module 07: Administrative Skills As A Hotel Receptionist Module 08: Computer Skills And Programs Module 09: Brand Standards In The Hospitality World Module 10: Being A Team Player: Working With Other Hotel Departments Module 11: Safety And Security In The Hotel Module 12: Sales And Marketing As A Hotel Receptionist Module 13: Dressing The Part: Creating The Professional Look In Hospitality Module 14: Keeping Stress Under Control On The Job Module 15: Legal Issues In Hospitality Module 16: The Future For Hotel Receptionists Learning Outcomes: Master hotel reception procedures, standards, and customer service techniques. Develop effective communication and telephone handling skills for hotel management environments. Acquire administrative, computer, and brand standard competencies in hospitality. Enhance hospitality, teamwork, safety, and sales abilities within hotel reception roles. Cultivate hospitality & professionalism through attire, stress management, and legal awareness. Anticipate future trends and advancements in the hotel receptionist profession. CPD 10 CPD hours / points Accredited by CPD Quality Standards Hotel Management and Receptionist with Hospitality Management 4:46:50 1: Module 01: An Overview Of Hotel Reception 21:28 2: Module 02: Hotel Reception Standard Procedures 15:08 3: Module 03: Customer Service In Hotel Reception 19:10 4: Module 04: Communication Skills Required For Hotel Reception 31:32 5: Module 05: Telephone Handling In A Hotel 26:56 6: Module 06: How To Handle Difficult Hotel Guests 20:22 7: Module 07: Administrative Skills As A Hotel Receptionist 14:11 8: Module 08: Brand Standards In The Hospitality World 14:19 9: Module 09: Being A Team Player: Working With Other Hotel Departments 10:15 10: Module 10: Safety And Security In The Hotel 31:31 11: Module 11: Sales And Marketing As A Hotel Receptionist 19:13 12: Module 12: Dressing The Part: Creating The Professional Look In Hospitality 08:37 13: Module 13: Keeping Stress Under Control On The Job 18:26 14: Module 14: Legal Issues In Hospitality 18:31 15: Module 15: The Future For Hotel Receptionists 15:11 16: CPD Certificate - Free 01:00 17: Leave A Review 01:00 Who is this course for? This Hotel Management and Receptionist with Hospitality Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Hotel Management and Receptionist with Hospitality Management course. Moreover, this course is ideal for: Individuals aspiring to excel as a receptionist and in hospitality and hotel management roles. Hotel staff seeking to enhance hospitality, receptionist and administrative competencies. Professionals transitioning into hospitality, hotel management careers with a focus on reception. Students pursuing roles in hospitality, hotel management and guest services. Anyone passionate about delivering exceptional guest experiences in hotels through Hotel Management. Requirements There are no requirements needed to enrol into this Hotel Management and Receptionist with Hospitality Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this Hotel Management and Receptionist with Hospitality Management course. Career path After finishing this Hotel Management and Receptionist with Hospitality Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Hotel Management and Receptionist with Hospitality Management are: Hotel Receptionist Guest Services Coordinator Front Office Manager Concierge Reservations Agent Revenue Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.