Ever wonder if a certain behavior is appropriate or out of bounds? Perhaps it is appropriate in one setting, between certain people, but not appropriate in another setting. Well, wonder no more! This course will take you through the steps to determine appropriate conduct and to navigate tricky or touchy ethical situations. This course employs application exercises and a rich multi-media process, to increase your awareness and understanding and to provide you with a guide to navigate the sometime murky waters of ethics and appropriate code of conduct.
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary & Receptionist course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive this course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Medical Secretary & Receptionistcourse, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Secretary & Receptionist Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing Medical Secretary & Receptionist course. Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Medical Secretary & Receptionist course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. [Bundle Course 1] Detailed course curriculum of the Medical Secretary & Receptionist Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology [Bundle Course 2] Dealing With Difficult People Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type [Bundle Course 3] Communication Skills Course Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication [Bundle Course 4] Level 4 Time Management Course Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan [Bundle Course 5] Level 5 Negotiation Skills Course Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections [Bundle Course 6] Level 5 Report Writing Course Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development [Bundle Course 7] Level 5 Proofreading & Copy Editing Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development [Bundle Course 8] Level 2 Customer Service Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers [Bundle Course 9] Level 1 Certificate in Well-being Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness [Bundle Course 10] Level 3 Diploma in Healthcare Support Module 01: Promote Personal Development in Care Settings Module 02: Promote Safeguarding and Protection in Care Settings Module 03: Promote Health, Safety and Wellbeing in Care Settings Module 04: Understand Mental Well-Being and Mental Health Promotion Module 05: Causes and Spread of Infection Module 06: Promote Communication in Care Settings Module 07: Responsibilities of a Care Worker Module 08: Promote Effective Handling of Information in Care Settings Module 09: Understand Mental Health Problems Module 10: The Principles of Infection Prevention and Control And More... [Bundle Course 11] **Workplace Stress Management** [Bundle Course 12] **Anger Management** Who is this course for? This Medical Secretary & Receptionist course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities- Medical Receptionist & Secretary Healthcare Administrator GP Receptionist Patient Coordinator In the United Kingdom, these job opportunities pay between £10,000 and £30,000 per year.
**Don't Spend More; Spend Smarter** Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Behaviour Management will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this Behaviour Management will help you keep ahead of the pack. The Behaviour Management incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Behaviour Management will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Behaviour Management, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Behaviour Management course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Behaviour Management Bundle Consists of the following Premium courses: Course 01: Child Psychology Course 02: Neuropsychology and Development of Children Course 03: Parenting Skills Training Course 04: Child Neglect Awareness Certificate Course Course 05: Educational Psychology and Development Course 06: EYFS Teaching - Level 3 Course 07: Understanding Autism Awareness and Diagnosis Level 2 Course 08: Play Therapy Course 09: Anti Social Behaviour Course 10: Safeguarding Children: Internet Safety Course Course 11: Paediatric First Aid Level 3 So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Behaviour Management: Pay once and get lifetime access to 11 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of Behaviour Management Bundle Course 01: Child Psychology Introduction to Child Psychology Attachment and Relationship Building in Childhood Impacts of Separation and Loss on Attachment Factors That Influence Development Cognitive Development Social and Emotional Development Personality and Intellectual Development of Children Stages of Language Development Understanding Moral Development Play, Imagination, and Creativity Problems of Infancy Problems of Childhood Problems of Adolescence And much more.... CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Behaviour Management bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Behaviour Management is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Child Psychology) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
The 2-hour Baby & Child First Aid class covers CPR, Choking, Bumps, Burns, Breaks, Bleeding, Febrile Seizures and Meningitis & Sepsis Awareness and will give everyone who attends the peace of mind they deserve.
3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support
***Teaching and Child Care Training Complete Bundle*** Develop the skills required for childcare and become a better teacher. Teaching and Child Care Complete Bundle are rapidly evolving professions, with most schools now requiring mastery of both skills. Our course is designed to improve teachers' understanding of child psychology and to help them develop higher level teaching skills. This course will provide a flexible path to a career in the Teaching and Child Care Complete Bundle setting. This Teaching and Child Care Complete Bundle course is a bundle of 15 courses. We have sincerely combined these 15 courses with a comprehensive curriculum made by the expert teachers to make this Teaching and Child Care Complete Bundle course highly valuable for you. Depending on your need, you will get dedicated tutor support throughout this course. Our tutors are always happy to assist our learners. So, you need to ask for assistance only! With this Teaching and Child Care Complete Bundle course, you will get 15 courses! It means you will get 15 different certificates of achievement once you complete all the courses successfully. Imagine how your CV will be enriched. And the PDF certificates are completely free. With this course, you will increase your employability skill enormously and stand out from the crowd. So, why do you hesitate? Just enrol on this course, and the rest is on us to make your learning journey a pleasant one. This Teaching and Child Care Complete Bundle course is fully online and self-paced, so you don't need to worry about timing. You can set your own schedule to continue the courses. Let's see what are those 12 courses included in thisBundle course- Dyslexia Autism Diploma ADHD Awareness Course Level 2 Award in Support Work in Schools and Colleges Level 2 Diploma for the Early Years Practitioner Diploma in Special Education Needs (SEN) EYFS Teaching Diploma Teaching Assistant Level 3 Award in Childcare and Education Early Years Level 4 Primary Teaching Diploma Nursery Nurse Learning Outcomes By the end of this Teaching and Child Care Training Complete Bundle course, you will be able to - Gain a thorough understanding of child psychology. Understand roles, responsibilities and relationships in education and training. Be a teacher in your chosen field. Deal with students effectively and efficiently in different settings. Take care of the Special Education Needs and other problems the children face. Why Choose Teaching and Child Care Complete Bundle from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. Other Teaching and Child Care Training Complete Bundle Course 12 PDF Certificate Free Expert Tutor Support Lifetime Access Unlimited Retake **Courses Course 01: Dyslexia Course 02: Autism Diploma Course 03: ADHD Awareness Course Course 04: Level 2 Award in Support Work in Schools and Colleges Course 05: Level 2 Diploma for the Early Years Practitioner Course 06: Diploma in Special Education Needs (SEN) Course 07: EYFS Teaching Diploma Course 08: Teaching Assistant Course 09: Level 3 Award in Childcare and Education Course Course 10: Level 4 Early Years Course Course 11: Primary Teaching Diploma Course 12: Nursery Nurse Course >>---------------<< Assessment Method After completing each module of the Teaching and Child Care Training Complete Bundle Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? ***Teaching and Child Care Training Complete Bundle*** This course is ideal for those who want to start a career in Teaching and Child Care or are already working in the education and training sector and want to improve their skills. This Teaching and Child Care Complete Bundle course is also suitable for individuals working in a child care setting. Assessment Method After completing each module of Teaching and Child Care Complete Bundle, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Requirements There is no specific requirement to enrol for this Teaching and Child Care Training Complete Bundle course. However, you need to be over 16. Career path After completing this Teaching and Child Care Training Complete Bundle course, you may be able to pursue a variety of career opportunities. Such as - Primary teacher Nursery Teacher Assistant Teacher Child care assistant EYFS Teacher Nursery Nurse Certificates Certificate of completion Digital certificate - Included
Counselling and Psychology (Online) Training Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now Counselling is an essential part of UK Healthcare and Welfare systems, and this Counselling and Psychology course will teach you all the fundamental principles needed to practise it. The Diploma in Counselling Course provides an excellent way to attain the essential knowledge to aid people in desperate need of empathy or advice. You will be taught how to gain trust and establish a relationship with a client. This is accompanied by an examination of ethics and the theories that underline this valuable profession. Courses included with this Diploma of Counselling and Psychology (Online) Bundle: Course 01: Counselling Course Course 02: Level 3 Mental Health Awareness Course Course 03: Emotional Intelligence and Human Behaviour Course 04: Cognitive behavioural therapy Course 05: Dialectal Behaviour Therapy (DBT) Course 06: Addiction and Mental Health - Dual Diagnosis Course 07: NLP Practitioner Course 08: Level 2 Mindfulness for Wellbeing Course 09: Level 2 Art Therapy Course Course 10: Domestic Violence and Abuse Awareness - Level 2 Course 11: Rational Emotive Behaviour Therapy Course 12: Anxiety Management What Will You Learn from this Counselling Counselling and Psychology (Online) Bundle: Get a detailed overview of advanced Psychology Counselling, its goals and fundamentals Gain knowledge of the mental capacity act, LPS and mental health legislation & services Become fully aware of psychotherapy, its different types and potential clients in therapy Fully understand human behaviour, basic psychological process & emotional intelligence Get comprehensive knowledge of anti-social behaviour and how it can be prevented Grasp about occupational therapy, career growth in this field and client development Discover art therapy, its techniques & applications and art therapy for children & adults Know theories of addiction, addiction in society & families and addiction treatments Acquire the ability to improve mental health through diet and nutrition So enrol now in this Counselling and Psychology (Online) Training Course. Diploma of Counselling and Psychology (Online) Course Curriculum of Diploma in Counselling Course 1: Diploma in Counselling Introduction to Counselling Understanding Psychotherapy Starting Psychotherapy Practice Our Potential Clients in Therapy Different Types of Psychotherapy Internet-Based Therapy And 10 more courses... How will I get my Certificate? After successfully completing the Diploma of Counselling and Psychology (Online) course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £6*12 = £72) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 135 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Diploma of Counselling and Psychology (Online). This Diploma of Counselling and Psychology (Online) is available to all students of all academic backgrounds. Requirements Our Diploma of Counselling and Psychology (Online) course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Counselling and Psychology (Online) Training course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this Diploma of Counselling and Psychology (Online) course, it can be studied in your own time at your own pace. Career path The Diploma of Counselling and Psychology (Online) course is a useful CPD certificate to possess and would be beneficial for the following professionals: Freelance Counsellor School Counsellor Rehabilitation Counsellor Psychotherapist Marriage Counsellor Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Diploma in Counselling) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included
The GDPR came into effect in May 2018. This legislation is designed to guide organisations in their obligations relative to the processing of personal and sensitive data. About This Course Organisations are required to comply with the GDPR regardless of their size of business. If you process 'personal data', there is a potential need to be compliant with the legislation. The scope of the GDPR considers how this information is collected, stored, used, transported, shared and disposed of. To ensure organisations' understand this obligation, this interactive one-day course considers both scoping and auditing of an organisations processing activities, as well as an understanding of compliance with GDPR. Learning Outcomes; GDPR - what is it and how does it apply to us? Personal and sensitive data Lawful basis for processing Consent and the GDPR The Data Protection Act 2018 Data Subject rights The role of the ICO Data breach or Incident? Privacy by Design and by default GDPR Audit checklist Prerequisites There are no prerequisites to attend this course, however all attendees are expected to have a basic understanding of the Data Protection principles. What's Included? Refreshments & Lunch (Classroom courses only) Course Slide Deck Quizzes Who Should Attend? The course is designed for any member of the organisation whose role includes processing personal data. Data Protection Officers, Information Security team members or Information Governance Leads who may also see benefit in attending. Accreditation Assessment There is no exam with this course but delegates do receive a Course Attendance Certificate and an 8 hour CPD Certificate. Provided by This course is Accredited by NACS and administered by the IECB