Project Communication Skills: Virtual In-House Training Communication is the single most critical project success factor. When effective, projects get executed on time, within budget, and with objectives being met. But that isn't all. Strong communication also nurtures healthy team relationships. And in today's highly diverse world, where projects are often fast-paced, complex, and virtual, that is more important than ever. Strong communication skills foster cultural awareness, trust, and empathy. Together, they contribute greatly to project success-and ultimately, to future project success. In this course, participants will actively explore best communication practices from a variety of perspectives: in-person, virtual, electronic, and via formal project documentation. In order to be transformative, however, those perspectives will be filtered further through the lens of their formal, personalized assessment. It is a powerful tool which identifies individuals' internal needs and priorities. It translates those into descriptive profiles and reports, gifting users with valuable information about themselves and others. Paired with the course's real-world activities, it will provide uniquely strategic opportunities for communicating effectively and meaningfully-and with less conflict, both personally and professionally. What You Will Learn At the end of this program, you will be able to: Identify basic elements of communication and explain how they affect teams Explore how your assessment style impacts you and how you communicate with people of other styles Infer how your style impacts the way(s) you send and interpret emails and instant messages Analyze real world email and instant messaging practices to determine how they affect communication and relationships Explore best practices for formal project communications and presentations Analyze how your assessment style and global diversity can contribute to both strong team communication and conflict Identify solutions for virtual team work communication challenges Getting Started Foundation Concepts Communication as a foundation skill Elements of communication Communicating across media Targeting your audience How communication impacts team performance The Assessment Framework Overview of the assessment's approach Exploring assessment report Increasing your effectiveness with other assessment styles Email and Instant Messages Preferred communications and assessment styles The email brands we create Assessment styles and email Emotion and email Email guidelines and best practices Anatomy of an email The seven deadly email sins Instant messages and other interfaces Project Communications and Presentations Communicating across the project lifecycle Project templates Structuring a presentation Delivering a presentation Interpersonal and Team Communication Skills Communication styles and techniques Managing conflict in a project environment Styles and conflict Communication and global team leadership Virtual Communication Leading global virtual teams Virtual processes and technology Virtual team leadership
Course Overview This ADHD Awareness course offers a comprehensive understanding of Attention Deficit Hyperactivity Disorder (ADHD) across various life stages and settings. Designed to build both awareness and insight, it explores the characteristics, challenges, and support strategies associated with ADHD. Learners will gain valuable knowledge about the impact of ADHD on family dynamics, education, and care systems, while also examining cognitive approaches and attention-related difficulties. By the end of this course, participants will be able to recognise symptoms, appreciate the importance of early intervention, and understand practical frameworks for supporting individuals with ADHD. Whether you are seeking personal insight, professional development, or a deeper understanding of ADHD, this course equips you with the foundational knowledge needed to make a meaningful difference. With accessible language, real-world relevance, and evidence-based content, this course is an excellent resource for anyone looking to enhance their competence in recognising and addressing ADHD. Course Description The ADHD Awareness course delves into the key aspects of ADHD, providing a structured exploration of how it presents across different age groups and environments. Learners will study the complexities of ADHD in young people and adults, its effects on family life, educational challenges, and methods of parent training. Attention difficulties and cognitive strategies for managing ADHD are thoroughly examined, alongside a focus on the wider organisation of care. The course is designed to offer a rich learning experience that blends theoretical understanding with real-world applications, supported by contemporary research and best practices. Participants will develop the skills necessary to identify symptoms, understand behavioural patterns, and engage with support systems effectively. This course supports both personal enrichment and professional advancement by equipping learners with a deep and balanced understanding of ADHD and its management across different contexts. Course Modules Module 01: Introduction to ADHD Module 02: ADHD in Young and Adults Module 03: ADHD in Family Settings Module 04: ADHD in Educational Settings and Parent Training Module 05: ADHD and Attention Difficulties Module 06: Cognitive Approaches in ADHD Module 07: The Organisation of Care for ADHD (See full curriculum) Who is this course for? Individuals seeking to understand ADHD and its effects on daily life. Professionals aiming to enhance their expertise in supporting individuals with ADHD. Beginners with an interest in psychology, education, or social care. Parents, guardians, and caregivers wanting to develop supportive strategies. Educators and teaching assistants looking to broaden their knowledge of ADHD in learning environments. Health and social care workers aiming to improve service provision for ADHD. Career Path Special Educational Needs (SEN) Support Worker ADHD Support Specialist Educational Psychologist Assistant Family Support Worker Behavioural Support Officer Health and Social Care Assistant Teaching Assistant specialising in ADHD Youth and Community Worker
Project Communication Skills: In-House Training Communication is the single most critical project success factor. When effective, projects get executed on time, within budget, and with objectives being met. But that isn't all. Strong communication also nurtures healthy team relationships. And in today's highly diverse world, where projects are often fast-paced, complex, and virtual, that is more important than ever. Strong communication skills foster cultural awareness, trust, and empathy. Together, they contribute greatly to project success-and ultimately, to future project success. In this course, participants will actively explore best communication practices from a variety of perspectives: in-person, virtual, electronic, and via formal project documentation. In order to be transformative, however, those perspectives will be filtered further through the lens of their formal, personalized assessment. It is a powerful tool which identifies individuals' internal needs and priorities. It translates those into descriptive profiles and reports, gifting users with valuable information about themselves and others. Paired with the course's real-world activities, it will provide uniquely strategic opportunities for communicating effectively and meaningfully-and with less conflict, both personally and professionally. What You Will Learn At the end of this program, you will be able to: Identify basic elements of communication and explain how they affect teams Explore how your assessment style impacts you and how you communicate with people of other styles Infer how your style impacts the way(s) you send and interpret emails and instant messages Analyze real world email and instant messaging practices to determine how they affect communication and relationships Explore best practices for formal project communications and presentations Analyze how your assessment style and global diversity can contribute to both strong team communication and conflict Identify solutions for virtual team work communication challenges Getting Started Foundation Concepts Communication as a foundation skill Elements of communication Communicating across media Targeting your audience How communication impacts team performance The Assessment Framework Overview of the assessment's approach Exploring assessment report Increasing your effectiveness with other assessment styles Email and Instant Messages Preferred communications and assessment styles The email brands we create Assessment styles and email Emotion and email Email guidelines and best practices Anatomy of an email The seven deadly email sins Instant messages and other interfaces Project Communications and Presentations Communicating across the project lifecycle Project templates Structuring a presentation Delivering a presentation Interpersonal and Team Communication Skills Communication styles and techniques Managing conflict in a project environment Styles and conflict Communication and global team leadership Virtual Communication Leading global virtual teams Virtual processes and technology Virtual team leadership
This interactive programme will use the topic of equity, diversity, and inclusion to illustrate the problem of unconscious bias and the practical solutions to overcome it. The programme will provide the opportunity for self-reflection, open discussion, and training on some of the softer skills to maximise objectivity in the workplace.
Diabetes Awareness (Type 1 & 2) Course Overview This course on "Diabetes Awareness (Type 1 & 2)" provides learners with a comprehensive understanding of diabetes, its types, and the challenges it poses both for individuals and the wider healthcare system. Covering critical topics such as the costs of diabetes in social care, treatments for Type 1 and Type 2 diabetes, and related conditions like prediabetes and gestational diabetes, this course equips learners with the knowledge to support individuals with diabetes effectively. By the end of the course, learners will be able to recognise the symptoms, understand the complications, and contribute to the management of diabetes, enhancing their ability to work in related healthcare and social care settings. Course Description The "Diabetes Awareness (Type 1 & 2)" course delves deep into the different types of diabetes, including Type 1, Type 2, and gestational diabetes, as well as other less common forms. It explores the challenges faced by individuals with diabetes and the significant impact on social care resources. Learners will develop an understanding of the latest treatment methods for both Type 1 and Type 2 diabetes, alongside strategies for managing hypoglycaemia and hyperglycaemia. The course also covers the emerging issue of prediabetes and the long-term effects of diabetes on individuals’ health. Learners will be introduced to essential terms in the diabetes landscape, offering an enriched vocabulary for better communication with healthcare professionals and patients. By completing this course, learners will gain valuable insight into diabetes, equipping them for careers in healthcare, social care, and related fields. Diabetes Awareness (Type 1 & 2) Curriculum Module 01: What is Diabetes Module 02: The Diabetes Challenge Module 03: The Cost of Diabetes in Social Care Module 04: Type 1 Diabetes Module 05: Type 2 Diabetes Module 06: Type 2 Diabetes Treatments Module 07: Prediabetes Module 08: Gestational Diabetes Module 09: Other Types of Diabetes Module 10: Hypoglycaemia Module 11: Hyperglycaemia and Hyperosmolar Hyperglycaemic State Module 12: Glossary of Diabetes Terms (See full curriculum) Who is this course for? Individuals seeking to understand diabetes and its impact on health. Professionals aiming to expand their knowledge in healthcare or social care. Beginners with an interest in diabetes or healthcare management. Anyone looking to improve their understanding of diabetes awareness. Career Path Healthcare Assistant Social Care Worker Diabetes Educator Public Health Specialist Healthcare Administrator Diabetes Support Coordinator
Become a professional in the Telecomms industry with our EUSR SHEA Telecommunications Card Training Overview Our Energy Utilities Skills Register Safety Health Environmental Awareness EUSR SHEA Telecommunications Card Training is designed for professionals working in telecommunication-related industries, such as Telephone Exchanges, on the network, customer properties and more. The course equips participants with essential knowledge and skills to ensure safe and environmentally responsible practices on work sites near telecommunication environments. Upon completion, you’ll receive the coveted EUSR SHEA Telecommunications Card.
This driver CPC course Vehicle Roadworthiness & Load Safety is suitable for LGV drivers only and will cover: Requirements, Walk Around Checks, Legal Requirements, Additional Checks, Safety Equipment, Defect Reporting, Maintenance, Prohibitions, Considerations Before Loading, Overloading, Load Distribution, Load Security, Vehicle Dimensions, Loading Equipment.
Learn and practice the skills needed to deliver a brilliant presentation.
Global Project Management: Virtual In-House Training In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. In today's increasingly global environment, managing a project with customers and support organizations spread across multiple countries and continents is a major challenge. From identifying stakeholders and gathering requirements, to planning, controlling, and executing the project, the basic logistics of a global project present their own standard challenges. However, with additional cultural, language-based, and regional elements, global projects involve more complexities than teams often realize. There are unique communication needs, cultural awareness elements, varying customs and work expectations, and critical legal differences to consider. In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. This will leverage you to problem solve differently on global projects, prevent problems, and ensure success. The goal is for you to effectively navigate the challenges of leading projects with multi-regional footprints and globally diverse sets of stakeholders. What you Will Learn At the end of this program, you will be able to: Determine when a project meets the criteria of being a true global one Articulate global project needs based on the project grid and framework Identify and analyze global project stakeholders Recognize cultural differences and articulate how they impact project work Determine global project estimating, scheduling, and staffing challenges Assess global project risks and develop problem-solving responses Analyze complex cultural situations and align optimal project communication and negotiation tools and techniques Apply best practices for conducting virtual team work and mitigating virtual challenges Evaluate ways to control for global project scope, cost, and procurement Align customer management best practices with global customer needs Implement key global project closing activities Foundation Concepts What is a global project? What makes a global project different? A global project management framework Initiating the Global Project Launching a global project Respecting cultural differences Identifying and analyzing stakeholders Developing the communications plan Defining the ideal global project manager Crafting a global project charter Planning the Global Project Gathering requirements for a global project Defining the scope, region by region Estimating and scheduling for global projects Staffing the global project Developing the global risk management plan Executing the Global Project Managing global stakeholder expectations Embracing cultural diversity Honing global negotiation techniques Procuring goods and services on a global basis Managing global legal and regulatory issues at the micro and macro level Monitoring and Controlling the Global Project Status reporting Virtual communication Cost control Schedule control Scope control Customer satisfaction Closing the Global Project Contract closure at the macro and micro levels Administrative closure with global reach Lessons learned