1187 Awareness courses

This course will help you to gain a better knowledge of the policy which underpins end of life care. It will help you to learn about the delivery of great end of life care and improve your communication skills to strengthen working relationships during this period. You will also feel you have a better understanding on how to support the friends and family of the person that you are caring for.

Some people naturally possess an ability to sell and others over time develop their own style. We have created a highly practical course to give you the confidence and ability to sell over the phone or face to face. We focus the exercises, theory and discussion on your own job role and experiences to ensure you can return to the workplace to deliver tangible results. This 2-day course is designed for individuals who are new to selling, those in a sales role but have not received any formal training, or professionals who would like to brush up and enhance their current selling skills and learn some new techniques. Course Syllabus The syllabus of the Essential Selling Skills course is comprised of seven modules, covering the following: Module One Understanding the Customer The importance of good customer care Selling vs. selling attitude The reasons people buy Adopting a positive approach Module Two Self-Awareness Understanding your selling style Adapting your selling style to your customer Understanding your customers buying style Module Three Effective Communication and Rapport Building Why does communication need to be effective? Actively listening to your customers' needs Right question at the right time The impact of positive and emotive language Module Four Taking a Consultative Approach Different styles of selling Taking a consultative approach to selling Preparation techniques Buyer behaviour and motivation A selling approach to match the buyers mind Module Five Presenting the Solution Selling the benefits Sales tool kit Unique sales points Advanced questioning techniques Module Six Gaining Commitment Recognising and acting upon buying signals Dealing with customers concerns No means no? How to cope in stressful situations Module Seven Confirming the Sale Confirming or closing? Effective confirming techniques Going the extra mile Benefits For you as an individual This course will increase your confidence and ability to sell, having provided you with tools and techniques to achieve maximum results. Delegates always leave with fresh ideas, energy and motivation to succeed. For an employer The attitude of the delegates and the results they deliver will speak for themselves. All techniques are easy to apply back into the workplace for an immediate impact. What will I learn? By the end of the course, participants will be able to: Appreciate the need for preparation before a sales appointment Effectively identify and meet needs with advanced questioning techniques Identify verbal and non-verbal buying signals Construct professional answers to questions and possible objections Present your products and/or services with the buyer in mind Identify and use a selling style appropriate to capture the buyer's attention Recognise and overcome major objection types How to apply effective confirmation techniques with the buyer in mind Real Play Option We offer an innovative solution to engage the learners and bring real negotiation and closing scenarios to life. We use actors who improvise scenarios which have been specified by the group. The group is split the group into 2 sub-groups, one with the actor, the other with the trainer. Each group has a brief and has to instruct their trainer/actor on how to approach the scenario supplied. The actor and trainer perform the role play(s) as instructed by their respective teams; however during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) - not the performers. Scheduled Courses This course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information please contact us.

Ultrasonic Cavitation and RF Course *machine is not included. You will be training on our equipment. About Treatments like ultrasonic cavitation can make it even trickier if you’re not even sure what that means or what it does. Put simply, ultrasonic cavitation is a weight-loss treatment that uses low-frequency sound waves to burst fat cells, which may result in lost inches on the treated areas and (ultimately) a slimmer figure. It’s been growing in popularity over the last few years because while traditional liposuction requires an invasive procedure to remove fat, this procedure doesn’t. What is ultrasonic cavitation? Ultrasonic cavitation is a simple procedure that relies on sound waves to flush fat from the body instead of intensive surgery. Course Content What is Cavitation Anatomy and physiology Health & Safety Consultations and Aftercare How to provide ultrasonic cavitation on body RF Training on body How does the course work? The course is divided into 2 parts, the first part is theoretical which you have to complete before you come for your practical training, and the second one is a practical assignment. The practical assignment is done on the day which will be agreed upon course purchase. You will spend around 2-3 hours practising on a model in our venue in London E106RA. Will I require a model? Yes, usually 1 model is required Do I Need Experience Before Booking a Course? We’re pleased to offer courses to people with lots of different experiences. However, previous experience nor qualifications are not necessary if you would like to enrol on our Course. Certificate You will receive an end of course certificate which is accredited by the cpd group and allows you to work on public Payment By paying for the course you agree to our terms and conditions.

BOHS P904 - Management and control in leisure, display, therapy and other non-industrial systems is there to provide background and an overview of the risk of Legionella infection and how it can be controlled in leisure, display, therapy and other non-industrial water systems. It is a requirement of this course that candidates have successfully completed P901- Legionella- Management and Control of Building Hot and Cold Water Services [Syllabus GM.1]. Where both P901 and P904 courses are run on subsequent days or as a combined course then this pre-requirement is waived.

BOHS P903 - Management and control of evaporative cooling and other high risk industrial systems is there to provide background and an overview of the risk of Legionella infection and how it can be controlled in Evaporative Cooling and other high risk Industrial type systems. It is a requirement of this course that candidates have successfully completed P901 - Legionella- Management and Control of Building Hot and Cold Water Services. Where both P901 and P903 courses are run on subsequent days or as a combined course then this prerequisite is waived.

P901 - Management and control of building hot and cold water services is there to provide background and an overview of the risk of Legionella infection and how it can be controlled in domestic type hot and cold water systems. (This course is also a pre-requirement before undertaking course P903 - Management and Control of Evaporative Cooling Systems and other High Risk Industrial Systems or P904 - Management and Control in Leisure, Display, Therapy and other Non-Industrial Systems.)

P900 - Maintenance and testing of control measures for domestic hot and cold water systems is there to provide the basis of competence of operatives undertaking the operation and monitoring of domestic hot and cold water systems in buildings. The objective is to enable the candidates to identify the risks posed by legionella bacteria and understand how to manage the risks in domestic water systems, to a standard which minimises the risk of exposure and ill health.

P901 - Management and control of building hot and cold water services is there to provide background and an overview of the risk of Legionella infection and how it can be controlled in domestic type hot and cold water systems. (This course is also a pre-requirement before undertaking course P903 - Management and Control of Evaporative Cooling Systems and other High Risk Industrial Systems or P904 - Management and Control in Leisure, Display, Therapy and other Non-Industrial Systems.)

P900 - Maintenance and testing of control measures for domestic hot and cold water systems is there to provide the basis of competence of operatives undertaking the operation and monitoring of domestic hot and cold water systems in buildings. The objective is to enable the candidates to identify the risks posed by legionella bacteria and understand how to manage the risks in domestic water systems, to a standard which minimises the risk of exposure and ill health.

The main subject areas of the course are: health effects of exposure to asbestos fibres types of asbestos and uses of asbestos in buildings types of asbestos surveys conducting safe and effective asbestos surveys bulk sampling risk assessing and managing asbestos-containing materials personal protection and decontamination