ð Elevate Your Customer Assistance with 'Optimizing Customer Assistance through Zendesk Excellence' ð Are you ready to revolutionize your customer support game and take it to new heights? Introducing our groundbreaking online course: 'Optimizing Customer Assistance through Zendesk Excellence.' ð ð Unleash the Power of Zendesk: In today's fast-paced digital world, exceptional customer support is the key to business success. Our comprehensive course is designed to empower you with the knowledge and skills needed to harness the full potential of Zendesk, the leading customer service platform. Whether you're a beginner or a seasoned professional, this course is your gateway to mastering Zendesk like never before. ð ï¸ What You'll Learn: â Zendesk Essentials: Navigate through the platform effortlessly and maximize its core features. â Ticket Management Mastery: Streamline your support workflow for quicker issue resolution. â Automation Awesomeness: Implement time-saving automations for a more efficient support process. â Reporting and Analytics: Extract valuable insights to enhance your support strategy. â Integration Wizardry: Seamlessly integrate Zendesk with other tools for a unified support experience. ð¼ Who Can Benefit: Customer Support Representatives Service Desk Managers IT Professionals Business Owners Anyone committed to delivering exceptional customer experiences ð Course Highlights: ð¥ Engaging Video Lessons: Learn at your own pace with expert-led video tutorials. ð Comprehensive Study Material: Access downloadable resources for offline learning. ð¬ Interactive Discussions: Connect with fellow learners and industry experts. ð§ Practical Assignments: Apply your knowledge in real-world scenarios. ð Certification of Completion: Showcase your expertise with our accredited certification. ð Why Choose Our Course: Proven Expertise: Our instructors are Zendesk certified professionals with years of hands-on experience. Practical Focus: Learn skills you can apply immediately to enhance your customer support operations. Flexible Learning: Access the course anytime, anywhere, and on any device. ð Don't miss out on this opportunity to transform your customer assistance strategy! Enroll now in 'Optimizing Customer Assistance through Zendesk Excellence' and elevate your customer support to unprecedented levels of success. Course Curriculum Basic Overview 00:00 Pricing 00:00 Account Set Up 00:00 E-Mail Set Up 00:00 The Customers Experience with E-Mail Submission 00:00 Setting Up the Guide Center 00:00 Customer Experience with the Guide Center 00:00 Admin - Customer Settings 00:00 Adding Agents - Agent Settings 00:00 Ticket Settings 00:00 Setting a Customer Schedule 00:00 Admin - Account Settings - Part 1 00:00 Admin - Account Settings - Part 2 00:00 Admin - Business Rules - Automation 00:00 Business Rules - Triggers 00:00 Website Widget 00:00 Admin Channels - E-Mail - Part 1 00:00 Admin Channels - E-Mail - Part 2 00:00 Managing Ticket Views 00:00 Conclusion 00:00 Advanced Overview - Research 00:00 Social Media Channels 00:00 Enable Live Chat Channel 00:00 Ticket Forms 00:00 Ticket Fields 00:00 Managing the Ticket View 00:00 Adding Support Agents and Team Members 00:00 Managing Help Participants 00:00 Managing Applications -Autoresponders 00:00 Adding Applications - Mailchimp 00:00 Adding Applications - Webinars 00:00 Extending Applications - Zapier 00:00 Extending Applications - Zoom 00:00 Extending Applications - Stripe 00:00 Extending Applications - PayPal 00:00 Live Example - Editing Settings 00:00 Extending Applications - Zoom 00:00 Live Example - Customer Experience 00:00 Live Example - Extending Applications 00:00 Conclusion 00:00
ð Unleash the Power of Ethical Email Marketing: Join 'Email Marketing without the Shadiness' Today! ð Are you tired of conventional, shady email marketing tactics that feel deceitful and unethical? It's time to embrace a new era of email marketing - one that's built on authenticity, trust, and genuine connection. Introducing our transformative online course: 'Email Marketing without the Shadiness.' This comprehensive program is meticulously crafted for marketers, entrepreneurs, and anyone eager to master the art of effective, ethical email marketing strategies. ð What You'll Learn: â Crafting compelling, value-driven email content that resonates with your audience. â Building and nurturing authentic relationships with your subscribers. â Understanding the psychology behind successful email campaigns. â Implementing segmentation and personalization without crossing ethical boundaries. â Leveraging automation while maintaining a human touch. â Complying with regulations and best practices to ensure ethical email marketing. ð Why Choose Us? ð Expert Guidance: Learn from industry-leading professionals with proven track records in ethical marketing practices. ð Comprehensive Curriculum: Dive deep into practical modules, real-life case studies, and actionable insights. ð¤ Community Support: Connect with a vibrant community of like-minded marketers, share experiences, and grow together. ð¡ Cutting-Edge Strategies: Stay ahead with the latest ethical email marketing techniques and tools. ð¯ Join 'Email Marketing without the Shadiness' and transform your approach to email campaigns. Say goodbye to shady tactics and embrace authenticity to build long-lasting, meaningful connections with your audience. Course Curriculum
ð Unlock Your Full Productivity Potential with 'Crafting Efficiency: Mastering Trello for Productivity' Online Course! ð Are you tired of drowning in a sea of tasks, struggling to keep up with deadlines, and feeling overwhelmed by your workload? It's time to take control of your productivity and transform the way you work. Introducing our groundbreaking online course: 'Crafting Efficiency: Mastering Trello for Productivity.' ð What's Inside the Course? ð ð Module 1: Trello Fundamentals Master the basics of Trello, from creating boards to managing cards and lists. Learn essential keyboard shortcuts to navigate Trello like a pro. ð Module 2: Advanced Board Customization Dive deep into Trello's power features for tailoring boards to your unique workflow. Explore advanced settings, labels, and filters to supercharge your organization. ð Module 3: Automation with Butler Unleash the full potential of Trello with automation using the Butler Power-Up. Save time and reduce manual effort by automating repetitive tasks. ð Module 4: Integrations for Seamless Workflows Discover how to integrate Trello with popular apps and tools for a seamless work environment. Streamline communication and collaboration with integrations like Slack, Google Drive, and more. ï¸ Module 5: Collaboration and Team Productivity Harness the collaborative power of Trello for team projects. Implement best practices for communication, file sharing, and collaborative task management. ð Module 6: Mobile Mastery Learn how to stay productive on the go with Trello's mobile app. Stay connected and manage your tasks from anywhere, anytime. ð What Sets This Course Apart? Practical, hands-on lessons with real-world examples. Actionable strategies to immediately implement what you learn. Access to a supportive community for networking and problem-solving. ð¡ Why Choose 'Crafting Efficiency'? Boost your productivity with a tool you're probably already using. Save time and reduce stress with a streamlined workflow. Stay ahead in your professional and personal life by mastering Trello's full potential. ð Don't miss this opportunity to supercharge your productivity! Enroll now and start crafting efficiency with Trello! ð Course Curriculum Basic Overview and Pricing 00:00 Working With the Menu (1) 00:00 Working With the Menu (2) 00:00 Trello Power Ups 00:00 Cards and Due Dates 00:00 Creating Labels and Comments 00:00 Adding-Attachments 00:00 Adding-Checklists 00:00 Custom Fields 00:00 Send a Card By E-Mail To Trello 00:00 Profile Activity Tracking 00:00 Creating Boards 00:00 Creating Teams 00:00 Creating Checklists For The Team 00:00 Importing Data 00:00 Direct Integrations 00:00 Google Drive 00:00 Tracking and Storage 00:00 Sharing And Discussion 00:00 Trello On Mobile 00:00 Advanced Team Building Administration-Overview 00:00 Team Creation 00:00 Team Visibility For Users Outside Your Team 00:00 Working With Admins 00:00 Working With Slack 00:00 Working With Members 00:00 Pinned Team Cards 00:00 Collaboration Based Power Ups 00:00 Google Hangout Power Ups 00:00 Tracking Progress 00:00 Subscriptions and Watching 00:00 Resources Board 00:00 Playbooks 00:00 Webinars 00:00 Collaboration 00:00 Editorial Calendar Case Study 00:00 Event Planning Case Study 00:00 Product Launch Case Study 00:00 Lead Management 00:00 Customer Support 00:00
Duration 2 Days 12 CPD hours This course is intended for Cloud Architects, Security Experts, and Network Administrators requiring in depth knowledge on CloudGuard Network Security products. Overview Discuss Azure Platform Components and their relationship to Check Point CloudGuard Network Security. Explain how to maintain a secure, efficient, and stable cloud environment. Describe the components and constraints of a hub and spoke cloud security environment. Describe the function of the Cloud Management Extension Explain the purpose of identity and access controls and constraints in different cloud platforms. Explain the steps required to configure Identity and Access controls in Azure. Describe the purpose and function of the CloudGuard Controller, its processes, and how it is tied to the Identity Awareness feature. Explain how to design and configure Cloud Adaptive Policies. Discuss the purpose and function of Data Center Objects. Describe the function and advantages of Cloud Service Provider (CSP) automation templates for instance and resource deployments. Explain how CSP templates can be used for maintenance tasks in the cloud environment. Discuss Third-Party Automation tools, how they can simplify deployment and maintenance tasks, and the constraints associated with them. Discuss Scaling Solutions and Options for Cloud Environments. Explain the Scaling Options in Azure. Describe the workflow for configuring scaling solutions in Azure. Discuss how ClusterXL operates and what elements work together to permit traffic failover. Explain how ClusterXL functions differently in a Cloud Environment. Describe how clusters are created and function in Azure. Discuss the elements involved in Hybrid Data Center deployments, the advantages of them, and the constraints involved. Explain the nature of a 'Greenfield' deployment, the advantages of it, and the constraints involved. Describe the components and constraint involved in deploying a Disaster Recovery Site in the cloud. Discuss the steps required for troubleshooting automation in Azure. Explain the steps required for troubleshooting Scaling Solution issues in Azure. Describe the steps required for troubleshooting clusters in Azure. Learn advanced concepts and develop skills needed to design and administer CloudGuard Network Security Environments. Course Outline Deploy a Security Management Server. Connect to SmartConsole. Configure Azure Active Directory and the Service Principle. Install the Cloud Management Extension. Configure the Cloud Management Extension. Configure the Access Control Policy. Assign the Service Principle. Create the CloudGuard Controller Object. Configure Access Control Policy with a Data Center Object. Deploy the Spoke vNets. Create the Spoke Route Table. Deploy Web Servers into the Spoke vNets. Deploy the Virtual Machine Scale Set. Assign the Service Principle to the VMSS Resource Group. Enable Indentity Awareness on the VMSS. Create Load Balancer Rules. Create vNet Peers. Create Web Server Access Control policy. Deploy the Azure High Availability Solution. Create the Cluster Object. Configure the vNet Peering. Create the Internal User Defined Routes. Create the Security Policy for Internal Traffic. Test the Internal Traffic. Troubleshoot the CloudGuard Controller. Debugs the CloudGuard Controller. Debug the Cloud Management Extension. Additional course details: Nexus Humans CNSE-Azure Check Point Network Security Expert for Azure training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CNSE-Azure Check Point Network Security Expert for Azure course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours This course is intended for Cloud Architects, Security Experts, and Network Administrators requiring in depth knowledge on CloudGuard Network Security products. Overview Discuss AWS Platform Components and their relationship to Check Point CloudGuard Network Security. Explain how to maintain a secure, efficient, and stable cloud environment. Describe the components and constraints of a hub and spoke security environment. Describe the function of the Cloud Management Extension. Explain the purpose of identity and access controls and constraints in different cloud platforms. Explain the steps required to configure Identity and Access controls in AWS. Describe the purpose and function of the CloudGuard Controller, its processes, and how it is tied to the Identity Awareness feature. Explain how to design and configure Cloud Adaptive Policies. Discuss the purpose and function of Data Center Objects. Describe the function and advantages of Cloud Service Provider (CSP) automation templates for instance and resource deployments. Explain how CSP templates can be used for maintenance tasks in the cloud environment. Discuss Third-Party Automation tools, how they can simplify deployment and maintenance tasks, and the constraints associated with them. Discuss Scaling Solutions and Options for Cloud Environments. Explain the Scaling Options in AWS. Describe the workflow for configuring scaling solutions in AWS. Discuss how ClusterXL operates and what elements work together to permit traffic failover. Explain how ClusterXL functions differently in a Cloud Environment. Describe how clusters are created and function in AWS. Discuss the elements involved in Hybrid Data Center deployments, the advantages of them, and the constraints involved. Explain the nature of a 'Greenfield' deployment, the advantages of it, and the constraints involved. Describe the components and constraint involved in deploying a Disaster Recovery Site in the cloud. Discuss the steps required for troubleshooting automation in AWS. Explain the steps required for troubleshooting Scaling Solution issues in AWS. Describe the steps required for troubleshooting clusters in AWS. Learn advanced concepts and develop skills needed to design and administer CloudGuard Network Security Environments. Course Outline Create an SSH Key Pair. Create a VPC. Deploy an SMS. Connect to SmartConsole. Review the IAM Role. Configure the Cloud Management Extension. Configure the Access Control Policy. Create the AWS Data Center Object. Create Access Control Policy with a Data Center Object. Create the AWS VPC Spokes. Deploy the Web Servers into the Spoke VPCs. Create the AWS Auto Scale Deployment. Create the External and Internal Load Balancers. Create the VPC for the Auto Scale Deployment. Create the VPC Peers. Deploy the CloudGuard Cluster Template. Create the AWS VPN Gateway. Configure the Tunnel Interfaces. Configure the Static Routes. Configure the Network Objects. Configure the VPN Community. Configure the Security Policy. Test the Traffic. Troubleshoot the CloudGuard Controller. Debug the CloudGuard Controller. Debug the Cloud Management Extension Additional course details: Nexus Humans CNSE-AWS Check Point Network Security Expert for AWS training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CNSE-AWS Check Point Network Security Expert for AWS course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
This course bundle is ideal for anyone looking to establish their Cisco networking career. It consists of one Cisco Certified Network Associate (CCNA) certification, one Cisco Certified DevNet Associate (CCDA) certification, and four Cisco Certified Networking Professional (CCNP) certifications. Although there are no formal prerequisites to enrol on the CCNA, CCDA, or CCNP certification courses and sit the exams, learners should have a good foundation knowledge in networking. The newly retooled CCNA covers a breadth of topics, including: Network fundamentals Network access IP connectivity IP services Security fundamentals Automation and programmability Achieving CCNA certification is the first step in preparing for a career in networking technologies. To earn your CCNA certification, you only need to pass one exam – which covers a broad range of fundamentals for IT careers, based on the latest networking technologies. The Cisco Certified DevNet Associate certification validates your skills and knowledge in understanding and using APIs, Cisco platforms and development, application development and security, and infrastructure and automation. Ideally, DevNet Associates candidates also have one or more years of experience with software development including Python programming. The CCNP is the next level from the CCNA and CCDA. As with the CCNA, there are no formal prerequisites to enrol on the CCNP certification course and sit for the exams. Learners taking a CCNP course generally have an in-depth knowledge of networking, as well as a good understanding of Cisco technologies. The typical certification path for most learners would begin with either the CCDA or CCNA, then progress onto the CCNP. Learners need to pass two exams (one core exam and one concentration exam) in order to gain one CCNP certification. This course bundle includes the core exam and three concentration exams. Once a learner has passed the core exam, they can choose to specialise in one or all three of the CCNP concentration areas listed in this course. The core exam’s focus is based around implementing and operating Cisco enterprise network core technologies.
Duration 69 Days 414 CPD hours Cisco Learning Library: Security offers a subscription to all Cisco online cybersecurity and cyber operations training, including extensive sk This comprehensive technical training library offers full-length, interactive certification courses, product and technology training with labs, and thousands of reference materials. Security Library Certification Courses CCNP Security Implementing and Operating Cisco Security Core Technologies (SCOR) v1.0 Securing Networks with Cisco Firepower Next Generation Firewall (SSNGFW) v1.0 Securing Networks with Cisco Firepower Next-Generation IPS (SSFIPS) v4.0 Implementing and Configuring Cisco Identity Services Engine (SISE) v3.0 Securing Email with Cisco Email Security Appliance (SESA) v3.0 Securing the Web with Cisco Web Security Appliance (SWSA) v3.0 Implementing Secure Solutions with Virtual Private Networks (SVPN) v1.0 Implementing Automation for Cisco Security Solutions (SAUI) v1.0 CCIE Security Implementing and Operating Cisco Security Core Technologies (SCOR) v1.0 Product and Technology Training Implementing and Operating Cisco Security Core Technologies (SCOR) v1.0 Implementing Automation for Cisco Security Solutions (SAUI) v1.0 Understanding Cisco Cybersecurity Fundamentals (SECFND) v1.0 Implementing Cisco Cybersecurity Operations (SECOPS) v1.0 Implementing Secure Solutions with Virtual Private Networks (SVPN) v1.0 Implementing an Integrated Threat Defense Solution (SECUR201) v1.0 Integrated Threat Defense Investigation and Mitigation (SECUR202) v1.0 Securing Cisco Networks with Snort Rule Writing Best Practices (SSFRules) v2.0 Securing Cisco Networks with Open Source Snort (SSFSNORT) v3.0 Securing Networks with Cisco Firepower Next Generation Firewall (SSNGFW) v1.0 Securing Email with Cisco Email Security Appliance (SESA) v3.0 Securing the Web with Cisco Web Security Appliance (SWSA) v3.0 Securing Networks with Cisco Firepower Next-Generation IPS (SSFIPS) v4.0 Introduction to 802.1X Operations for Cisco Security Professionals (802.1X) v2.0 Securing Industrial IoT Networks with Cisco Technologies (ISECIN) v1.0 Implementing and Configuring Cisco Identity Services Engine (SISE) v3.0 Protecting Against Malware Threats with Cisco AMP for Endpoints (SSFAMP) v5.0 Introducing Cisco Cloud Consumer Security (SECICC) v1.0 Securing Cloud Deployments with Cisco Technologies (SECCLD) v1.0 Configuring Cisco ISE Essentials for SD-Access (ISESDA) v1.0 Securing Branch Internet and Cloud Access with Cisco SD-WAN (A-SDW-BRSEC)
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Warehouse Operative Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Warehouse Operative Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Warehouse Operative Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Warehouse Operative Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Warehouse Operative Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Warehouse Operative there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Warehouse Operative course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Warehouse Operative does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Warehouse Operative was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Warehouse Operative is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Warehousing Introduction to Warehousing 00:35:00 Module 02: Inventory and Stock Inventory and Stock 00:25:00 Module 03: Order Picking Strategies Order Picking Strategies 00:25:00 Module 04: Warehouse Automation and Equipment Warehouse Automation and Equipment 00:20:00 Module 05: Warehouse Processes Warehouse Processes 00:25:00 Module 06: Warehouse Communication Warehouse Communication 00:15:00 Module 07: Warehouse Layout Warehouse Layout 00:20:00 Module 08: Warehouse Safety Warehouse Safety 00:25:00 Module 09: The Future of Warehousing The Future of Warehousing 00:20:00
Enhance your expertise in HV/MV power system design and protection coordination with EnergyEdge's virtual instructor-led training. Join now!
Enhance your expertise in HV/MV power system design and protection coordination with EnergyEdge's virtual instructor-led training. Join now!