Course Overview Learn the sneaky ways to create a high conversion landing page with the Best Landing Page Design & Conversion Rate Optimization course. In this course, you will learn the steps for creating your very first landing page without writing a single line of code! In this Best Landing Page Design & Conversion Rate Optimization course, you will learn the best practices to boost landing page conversion. You will explore the principles of high converting landing pages that you need to convert your website visitors into leads. You will also learn the principles of persuasion in landing pages and enhance your ability to design and build landing pages in Unbounce. Finally, you will know what exactly your landing page should include to generate traffic on your website and get your customers to take action! Enroll today and prepare yourself for a fascinating career in the Digital Marketing Industry! Learning Outcomes Gain the in-demand skills in landing page design and optimization Learn the steps to increase your landing page conversion rate Identify the most common types of business models Learn the principles for good landing page design Be able to apply psychological persuasion frameworks to your landing pages Learn step-by-step how to design and build landing pages in Unbounce Know how to use scarcity on your landing page to boost conversion Who Is This Course For? This Best Landing Page Design & Conversion Rate Optimization course is beneficial for highly motivated learners interested in creating high conversion landing pages. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Best Landing Page Design & Conversion Rate Optimization course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as Digital Marketing Manager Campaign Executive Digital Designer Digital Design and Content Lead Module 01: Landing Page Design and Optimisation Fundamentals Download all Section One Slides 00:48:00 Welcome to this course! Let's lay the groundwork for good landing page design 00:13:00 The Myth Of The Perfect Landing Page Conversion Rate 00:12:00 The 3 Main Types of Landing Pages and How To Use Them Effectively 00:19:00 Common Business Models and Understanding Your Conversion Actions 00:19:00 The AIDA Sales Funnel and The Online Decision Making Process 00:17:00 The Awareness Stage of the Funnel: Where It All Begins 00:18:00 The Interest Stage of the Funnel Tell Me More 00:14:00 The Desire Stage of the Funnel I Want What You Sell 00:13:00 The Action Stage of the Funnel I'm Going to Buy What You Sell 00:09:00 The Fogg Behavior Model and how it Applies to Good Landing Page Design 00:20:00 Making Your Landing Page Design Memorable 00:14:00 Module 02: Principles of Good Landing Page Design: Examples, Case Studies & Best Practices Download all Section Two Slides 00:06:00 The Primacy of Product and The Concept of Usability in Landing Page Design 00:15:00 Eschew Obfuscation: Clarity and the Quest for Fewer Question Marks 00:11:00 The 5 Second Usability Test in Landing Page Design (and how you can use it now) 00:13:00 The Art and Science Behind Designing High-Converting Calls To Action (CTA's) 00:19:00 Readability and Visual Hierarchy Landing Page Design 00:19:00 Respecting Web Conventions in Landing Page Design 00:13:00 Using Videos, Graphics and Imagery to Increase Landing Page Conversion Rates 00:20:00 Information Architecture and Accessibility - Landing Page Design Best Practices 00:20:00 Trust, Safety and Credibility (Part 1) Landing Page Design Best Practices 00:16:00 Trust, Safety and Credibility (Part 2) Landing Page Design Best Practices 00:09:00 Dedicated Landing Page Design Best Practices (Part 1) 00:15:00 Dedicated Landing Page Design Best Practices (Part 2) 00:12:00 Module 03: Principles of Persuasion in Landing Page Design Download all Section Three Slides 00:32:00 Using Scarcity to Improve Conversion Rates on Your Landing Pages 00:10:00 Principles of Persuasion - Reciprocal Concessions & Reciprocity in Landing Pages 00:12:00 Principles of Persuasion Anchoring and Cognitive Dissonance Theory 00:19:00 Module 04: Designing and Building a Landing Page Step by Step in Unbounce My Favorite Landing Page Builders and Getting Started With Our Unbounce Page 00:10:00 Getting Familiar With the Unbounce Page Builder and Adding Our Header Section 00:07:00 Creating a Logo in Photoshop and Using the Unbounce Image Uploader Tool 00:16:00 Working With Background Imagery in Landing Pages and Developing Our Hero Section 00:16:00 Creating a Form, Action Block, and Finishing the Hero Section in Unbounce 00:19:00 Discussing Landing Page Design Changes and Creating our Primary Content Section 00:16:00 Finishing Page Content, Adding Icons, Footer and Working With Buttons Unbounce 00:11:00 Publishing Your Unbounce Landing Page on Your Custom Domain 00:04:00 Adding Custom CSS in Unbounce to Create Professional Drop Shadows 00:06:00 Making Your Landing Page Design Work Better With Custom Javascript Snippets 00:08:00 Mobile Site Layout in Unbounce Based on Mobile Landing Page Design Guidelines 00:03:00 Designing Your Form Confirmation Dialogue in Unbounce and Testing Your Live Form 00:04:00 Assigning A/B Testing Variants in Unbounce and Assigning Traffic Weights 00:12:00 Integrating Your Unbounce Form Submissions With Your Mailchimp Account 00:09:00 Module 05: Bonus Goodbye For Now I Will Miss You Dearly 00:03:00 Module 06: Bonus Content: Real-Life Audits - Landing Page Design Best Practices Western Computer Audit Part 1 00:08:00 Western Computer Audit Part 2 00:09:00 Western Computer Audit Part 3 00:15:00 Western Computer Audit Part 4 00:14:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00
Whether you’re a board member or just curious about corporate governance, this AGRC certificate is for you! Learn what it takes for any firm to build and maintain a robust, dependable, and responsible corporate governance backbone with this self-paced, online certificate delivered by LGCA.
As a healthcare professional or a patient, medication safety is crucial for ensuring effective healthcare delivery.Look no further! Our Medication Errors: Prevention and Management course is designed to equip you with the knowledge and skills necessary to ensure safe administration, storage, supply, and disposal of medications. With a focus on key principles of medication management and patient involvement in medication safety, this course will prepare you to communicate effectively with colleagues and patients, handle hazardous drugs safely, and maintain accurate records. Enrol now and become an expert in medication safety and management. Learning Outcomes: Understand the importance of safe medication management Comply with relevant legislation and licensing requirements Communicate effectively with colleagues and patients about medication safety Administer medications safely and accurately Involve patients in medication safety and management Store, supply, and dispose of medication safely Handle hazardous drugs safely Maintain accurate records and participate in audit processes Medication safety is crucial for healthcare professionals, patients, and their families. Our Medication Errors: Prevention and Management course provides a comprehensive overview of safe medication management. You will learn about key principles of medication management, including legislation and licensing requirements, communication and professional etiquette, safe administration, and patient involvement in medication safety. You will also learn about the storage, supply, and disposal of medication, as well as the safe handling of hazardous drugs. Finally, you will learn about record-keeping and audit processes to ensure continuous improvement in medication safety. Whether you are a healthcare professional or a patient or a caregiver, this course will equip you with the knowledge and skills to ensure safe medication management. Certification Upon completion of the Medication Errors: Prevention and Management course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals, including nurses, doctors, and pharmacists, who want to improve their medication management skills and ensure patient safety. Patients and caregivers who want to learn about safe medication management and become active participants in their own care. Individuals who are interested in pursuing a career in healthcare or medication management. Anyone who wants to learn about safe medication management and contribute to a safer healthcare system. Career path After completing this course, you will have the knowledge and skills necessary to pursue a career in healthcare or medication management. Some potential job titles include: Medication Safety Officer: £35,000 - £60,000 per year Clinical Pharmacist: £26,000 - £50,000 per year Nursing Coordinator: £25,000 - £45,000 per year Patient Safety Manager: £30,000 - £60,000 per year
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by: CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This Leadership Skills Training Course covers all essential techniques of effective communication, building strong teams, leading with influence and all other necessary leadership skills to become a successful leader in any professional setting. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the principles behind situational leadership Learn three factors that determine the leadership style Understand how to simplify your leadership model Get to know how have you been led in the past Understand the conscious-competence model Learn the skills required for day-to-day leadership styles Master the four leadership styles for different situations Understand how leadership is a partnership Discover how to offer feedback Learn skills audit Learn how to apply day-to-day leadership skills to a team Know how to lead a team through a transformation Why Leadership Skills Training Course For Managers right for you? This comprehensive course is beneficial for those keen to understand different leadership models, the leadership challenges and the concerns you may have about leading your team. This online course will introduce you to situational leadership type, its principles, steps to implement the leadership role, and three factors that determine the leadership style. You will learn the practical models for day-to-day leadership, the skills for day-to-day leadership styles and the process to lead a team through a transformation. By the end of the course, you will have a solid understanding of leadership styles, challenges, models and will be introduced to situational leadership. Leadership Skills Training Course For Managers Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction to This Course Introduction to Leadership Styles Exercise 1: What Concerns You Most About Leading Your People The Leadership Challenges Before You The Three Types of Leadership Model Introduction to Situational Leadership The Principle Behind Situational Leadership Exercise 2: Four People How Did You Do. Exercise 3: How Have You Been Led in the Past' The Tannenbaum & Schmidt Leadership Continuum The Three Factors That Determine Leadership Style Simplifying Your Leadership Model A Practical Model for Day-to-day Leadership How You Learned to Drive: the 'conscious-competence' Model Applying Conscious-competence to Leadership Styles The First Two Skills You'll Need Four Leadership Styles for Different Situations Exercise 4: Put the Model to Work With Four More People How Did You Do? Feedback on Exercise 4 Exercise 5: Briefing How Did You Do? Feedback on Exercise 5 The Skills for Day-to-day Leadership Styles Three More Skills You'll Need Task and Goal Setting Leadership is a Partnership How to Offer Feedback Positive Feedback or Negative Feedback Exercise 6: Skills Audit The Skills for Day-to-day Leadership Styles Three More Skills You'll Need Task and Goal Setting Leadership is a Partnership How to Offer Feedback Positive Feedback or Negative Feedback Exercise 6: Skills Audit Bonus Content Three More Skills You'll Need Task and Goal Setting Leadership is a Partnership How to Offer Feedback Positive Feedback or Negative Feedback Exercise 6: Skills Audit Closing Section Exercise 7: What Have You Learned Wishing You Well Who should take this course? This leadership skills for manager course is perfect for those who wish to understand leadership models, styles, challenges, and leadership skills to execute a particular task in a professional or personal space. Entry Requirements There are no academic entry requirements for this Leadership Skills for Managers course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Leadership Skills Training Course for Managers assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Did you know that the UK's financial services sector alone employs over 2 million people, making it a prime target for financial crimes? With a focus on the UK, where financial crime costs an estimated £33 billion annually, our Forensic Accounting bundle equips you with the expertise to combat and prevent such illicit activities. With this Forensic Accounting bundle, you'll learn how to identify and investigate a wide range of financial crimes, including asset misappropriation, bribery, corruption, and money laundering. You'll also gain the skills you need to conduct financial investigations, analyse complex financial transactions, and prepare expert reports for legal proceedings. Our Forensic accounting bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Forensic Accounting Course 02: Financial Investigation Course 03: Internal Audit Skills Course 04: Anti-Money Laundering (AML) Empower your career with the Forensic Accounting bundle and uncover the truth behind financial transactions. Enrol today and become a guardian of financial integrity. Learning Outcomes of Forensic accounting bundle: Gain a comprehensive understanding of forensic accounting principles and practises Learn how to identify and investigate a wide range of financial crimes Develop the skills to conduct thorough financial investigations and analyse complex financial transactions Acquire the knowledge to prepare expert reports for legal proceedings Enhance your career prospects in the growing field of forensic accounting Stay up-to-date on the latest anti-money laundering (AML) regulations Why Choose Our Forensic Accounting bundle? FREE Forensic Accounting certificate accredited Get a free student ID card with Forensic Accounting Training Get instant access to this Forensic Accounting course. Learn Forensic Accounting from anywhere in the world The Forensic Accounting is affordable and simple to understand The Forensic Accounting is an entirely online, interactive lesson with voiceover audio Lifetime access to the Forensic Accounting course materials The Forensic Accounting comes with 24/7 tutor support The Forensic Accounting bundle is a comprehensive package that equips learners with the necessary skills to become a forensic accountant. The bundle includes five courses that cover the key concepts and principles of forensic accounting, financial investigation, internal audit skills, anti-money laundering, and tax accounting. The courses are designed to provide learners with a strong foundation in forensic accounting and financial investigation, making them well-equipped to handle financial crimes, money laundering, and tax evasion cases. *** Course Curriculum *** Course 01: Forensic Accounting Course Module 01: An Overview Module 02: Essentials Module 03: Understanding the Basics of Financial Account Module 04: Characteristics of Financial Crimes Module 05: The Role of Accountant Module 06: Money Laundering Module 07: Fraud Prevention and Detection Module 08: Fraud Prevention for Consumers Module 09: Fraud Prevention for Business Module 10: Fraud in Digital World Module 11: Cyber Forensics Assessment Process Once you have completed all the courses in the Forensic Accounting bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 45 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Forensic Accounting Bundle is ideal for: Aspiring forensic accountants. Current financial auditors. Accounting students. Legal professionals. Compliance officers. Business owners. Requirements You will not need any prior background or expertise in this Forensic Accounting bundle. Career path This Forensic Accounting bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Forensic Accountant Financial Investigator Anti-Money Laundering Internal Auditor Tax Accountant Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate
Fraud Prevention: A Guide for Small and Medium Sized Enterprises Course Description Copyright Ross Maynard 2021 Course Description Business fraud is a significant, and growing problem. Hardly a day goes by without news reports of organisations being hacked or having their data hijacked. Phishing scams and ID theft are also serious threats to businesses. According to data produced by Accenture, 43% of cyber attacks are aimed at small or medium sized organisations, but only 14% of those organisations are well protected. Around 60% of successful internet fraud cases are the result of phishing emails, and 30% of cases result from ID theft. These two approaches are increasingly being combined in business internet fraud. The aim of this course is to help managers in small or medium sized organisations understand the fraud risk that they face, and to take action to mitigate the risk. The course covers frauds risks, creating an anti-fraud culture and developing an fraud risk management strategy. The course comes with a fraud risk mini-audit and sample anti-fraud policies, and related policy documents. The best way to prevent fraud is to have clear anti-fraud policies and procedures which all staff understand, and which are rigorously enforced; coupled with an open, communicative environment, where staff feel safe and supported to question actions and raise concerns. To help your organisation put these elements in place, this course has five parts: Part 1: What is Fraud and Who Commits it? Part 2: Creating an Anti-Fraud Culture Part 3: Fraud Risk Management Part 4: Managing Bribery Risk Part 5: Appendices with sample anti-fraud policies, fraud response plans, a whistleblowing policy and anti-bribery policy. I hope you find the course helpful. Key Learning Points On completion of the course, delegates will be able to: Define meaning and nature of business fraud Appreciate the variable nature of people’s honesty and how that can tip into fraud Understand the personality types of people who commit business fraud Identify the elements of an anti-fraud culture Explain the steps required to guard against internet fraud Understand the elements of a fraud risk management strategy Outline the sanctions available for those committing fraud Develop an Anti-Fraud Policy, Fraud Response Plan, Whistleblowing Policy and Anti-Bribery Policy for their organisation Begin to audit the level of fraud risk and bribery risk in their organisation Curriculum Part 1: What is Fraud and Who Commits it? L1: What is Fraud? L2: The Variable Nature of Honesty Part 2: Creating an Anti-Fraud Culture L3: Creating an Anti-Fraud Culture L4: Internet Fraud and Cybercrime Part 3: Fraud Risk Management L5: The Fraud Risk Management Strategy Part 1 L6: The Fraud Risk Management Strategy Part 2 L7: Sanctions for Fraud L8: Tips to Help Prevent Fraud L9: The Fraud Risk Mini-Audit L10: Fraud Prevention Exercises Part 4: Managing Bribery Risk L11: The Bribery Act 2010 L12: The Bribery Risk Mini-Audit Part 5: Appendices Sample Anti-Fraud Policy 1 Sample Anti-Fraud Policy 2 Sample Fraud Response Plan 1 Sample Fraud Response Plan 2 Sample Whistleblowing Policy Sample Anti-Bribery Policy Pre-Course Requirements There are no pre-course requirements Additional Resources PDF copies of the following documents are provided with the course: Sample Anti-Fraud Policy 1 Sample Anti-Fraud Policy 2 Sample Fraud Response Plan 1 Sample Fraud Response Plan 2 Sample Whistleblowing Policy Sample Anti-Bribery Policy Sample Code of Ethics CIMA Fraud Risk Management Guide 2016 The Honesty Questionnaire The Fraud Risk Mini-Audit The Bribery Risk Mini Audit Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel
Overview With the ever-increasing demand for Crisis Management in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Crisis Management may be. Learning about Crisis Management or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Crisis Management . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Crisis Management is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Crisis Management course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Crisis Management course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Crisis Management course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Crisis Management , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Crisis Management , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Crisis Management , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Crisis Management course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 - Introduction to Crisis Management Introduction to Crisis Management 00:00 Module 2 - Conducting the Crisis Audit Conducting the Crisis Audit 00:00 Module 3 - Performing a Risk Level Analysis Performing a Risk Level Analysis 00:00 Module 4 - Incident Management Techniques Incident Management Techniques 00:00 Module 5 - Crisis Management Skills for Business Leaders Crisis Management Skills for Business Leaders 00:00 Module 6 - Crisis Management Plan Crisis Management Plan 00:00 Module 7 - How to Get a Career in Crisis Management How to Get a Career in Crisis Management 00:00 Module 8 - The HR Role in Crisis Management - Process and Tips The HR Role in Crisis Management - Process and Tips 00:00