Embark on a transformative journey into the dynamic realm of digital marketing, where innovation meets strategy, and possibilities unfold at every click. Picture yourself mastering the intricacies of the digital landscape, navigating through the riveting modules designed to elevate your understanding of the ever-evolving online sphere. In a world where attention is the new currency, arm yourself with the knowledge that transcends trends and unlocks the secret vaults of customer engagement. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Dive into the depths of Growth Hacking, where creativity collides with analytics, sculpting a path that extends beyond conventional boundaries. Unravel the artistry behind Customer Journey, decoding the seamless flow that captivates and converts. From the alchemy of Google Adwords to the symphony of SEO, each module is a chapter in the saga of digital mastery. Immerse yourself in the vibrant tapestry of Social Media Marketing, where platforms like Facebook, Instagram, Twitter, and YouTube become your canvases, and every post is a stroke of strategic brilliance. Let the currents of Email and Mobile Marketing guide you, and harness the power of Content Marketing to shape narratives that resonate in the hearts and minds of your audience. Join us, not merely to learn but to embark on a quest where you become the architect of digital excellence, a maestro orchestrating the future of marketing in a connected world. Elevate your understanding, amplify your impact, and let the journey begin. Course Curriculum Module 01: Digital Marketing Foundations Module 02: Legal Landscape in Digital Marketing Module 03: Unleashing Growth Strategies Module 04: Crafting Seamless Customer Journeys Module 05: Decoding Google Adwords Module 06: Advanced Strategies in Adwords Module 07: Search Engine Optimization (SEO) Mastery Module 08: Strategic Social Media Marketing Effective Email MarketingMastering Facebook MarketingLeveraging Instagram for MarketingStrategic Twitter MarketingDominating YouTube MarketingNavigating Mobile Marketing StrategiesContent Marketing Excellence Learning Outcomes: Understand fundamentals of Digital Marketing for strategic online presence. Comprehend legal requirements governing digital marketing practices for ethical campaigns. Master Growth Hacking techniques to fuel rapid business expansion. Map and optimize Customer Journeys for enhanced user experience. Gain expertise in Google Adwords, from basics to advanced strategies. Implement effective SEO, Social Media, and Content Marketing strategies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Digital Marketing Foundations 18:48 1: Module 01: Digital Marketing Foundations 18:48 Module 02: Legal Landscape in Digital Marketing 19:18 2: Module 02: Legal Landscape in Digital Marketing 19:18 Module 03: Unleashing Growth Strategies 12:35 3: Module 03: Unleashing Growth Strategies 12:35 Module 04: Crafting Seamless Customer Journeys 12:57 4: Module 04: Crafting Seamless Customer Journeys 12:57 Module 05: Decoding Google Adwords 15:07 5: Module 05: Decoding Google Adwords 15:07 Module 06: Advanced Strategies in Adwords 16:25 6: Module 06: Advanced Strategies in Adwords 16:25 Module 07: Search Engine Optimization (SEO) Mastery 15:46 7: Module 07: Search Engine Optimization (SEO) Mastery 15:46 Module 08: Strategic Social Media Marketing 1:55:43 8: Effective Email Marketing 19:01 9: Mastering Facebook Marketing 17:55 10: Leveraging Instagram for Marketing 20:22 11: Strategic Twitter Marketing 13:43 12: Dominating YouTube Marketing 15:27 13: Navigating Mobile Marketing Strategies 13:55 14: Content Marketing Excellence 13:20 15: CPD Certificate - Free 01:00 16: Leave A Review 01:00 Who is this course for? Marketing Professionals seeking digital expertise enhancement. Entrepreneurs aiming to leverage online platforms for business growth. Small Business Owners aiming to strengthen their digital marketing competence. Aspiring Digital Marketers looking to build a career in the field. Individuals keen on mastering SEO, Social Media, and PPC strategies. Career path Digital Marketing Manager SEO Specialist Social Media Strategist PPC Specialist Content Marketing Manager Email Marketing Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Learning Outcomes Gain a thorough understanding of Xero bookkeeping at all levels Learn how to register a business, enter financial data, add contacts and also know how to switch from another piece of software Get started right away with bills, accounts, fixed assets, and more Understand how to record customer receipts and enter supplier checks. Develop the skills to set up petty cash, add or connect a bank, Paypal, or Stripe, reconcile a bank, and more Understand how to create and check the manual or digital filing of the VAT returns Learn the skills to create month-end reports and make account changes Description In which sectors do you wish to launch your career? Accountant Manager Financial Accounting Manager Accountant Bookkeeper Accounting Clerk Finance Administrator All these roles will need a thorough understanding of Xero knowledge that will advance your work, save your time and efficiently help you complete your bookkeeping tasks. So, if you want to get prioritised by the recruiter over other applicants, you must acquire the expertise in Xero right now. The Xero Training For Accountants And Bookkeepers course is the perfect place to start. This course will introduce you to the ins and outs of Xero. While going through our learning materials, you will get to learn how to register a business, enter financial data, add contacts as well as how to record customer receipts and enter supplier checks. You will also learn to set up petty cash, add or connect a bank, Paypal, or Stripe, and reconcile a bank. After the end of the training, you will be able to create end reports and make account changes. So, what are you waiting for? Complete this course and get a QLS- Endorsed certificate of achievement that will enhance the value of your resume and grab the attention of the recruiter. Method of Assessment You need to attend an assessment right after the completion of this course to evaluate your progression. It will be an online assessment with multiple-choice questions. For passing the assessment, you need to score at least 60%. After submitting your assessment, you will get the results instantly. Career path We created this course with the aim of enhancing your knowledge and preparing you for the various job opportunities. Some of them are: Payroll Administrator Accounting Clerk Bookkeeper Office Administrator Staff Accountant
ð¬ Unlock the Sweet Secrets of Candy Making: A Delectable Journey Awaits! ð Are you ready to embark on a mouthwatering adventure into the world of confectionery? ð Introducing our Candy Making course, where you'll discover the art, science, and sheer delight behind crafting delicious candies that will dazzle your taste buds and impress your friends and family! Why Choose Candy Making? ð©âð³ Whether you're a budding pastry chef, a home baker looking to expand your repertoire, or simply someone with a sweet tooth and a passion for creativity, our Candy Making course is the perfect opportunity to elevate your skills and indulge your senses. From classic favorites like chocolate truffles and lollipops to trendy treats like artisanal gummies and handcrafted caramels, you'll learn the techniques and secrets to crafting confections that are as beautiful as they are delicious. What You'll Gain: ð In this comprehensive course, you'll dive into the fundamentals of candy making, exploring the ingredients, equipment, and techniques essential to creating a wide variety of candies from scratch. Through a combination of instructional videos, hands-on demonstrations, and interactive assignments, you'll develop the knowledge and confidence to tackle any candy-making challenge with ease. Plus, you'll unlock insider tips and tricks for achieving professional-quality results every time, ensuring that your creations are as stunning to look at as they are irresistible to eat. Who is this for? ð Our Candy Making course is perfect for anyone with a passion for sweets and a desire to unleash their creativity in the kitchen. Whether you're a complete beginner or a seasoned baker looking to expand your skills, this course will provide you with the knowledge and techniques you need to take your candy-making game to the next level. From hobbyists to aspiring pastry chefs, our course welcomes candy enthusiasts of all ages and skill levels. Career Path: ð For those dreaming of a career in the culinary arts, mastering the art of candy making can open up a world of exciting opportunities. Whether you aspire to become a professional chocolatier, start your own candy business, or simply add a valuable skill set to your resume, our Candy Making course will provide you with the foundation you need to pursue your goals with confidence. With the demand for artisanal sweets on the rise, there's never been a better time to turn your passion for candy making into a fulfilling and lucrative career. Join Us Today! ð Don't miss out on your chance to become a master of confectionery delights! Enroll in our Candy Making course today and unlock the sweet secrets of the culinary world. With expert instruction, hands-on learning, and a supportive community of fellow candy enthusiasts, the only limit to what you can create is your imagination. Sign up now and get ready to sweeten up your life, one delicious treat at a time! FAQ (Frequently Asked Questions) - Candy Making Q1. What basic equipment do I need to start making candy at home? A1. To begin making candy at home, you'll need some basic equipment such as a heavy-bottomed saucepan, a candy thermometer, a whisk or wooden spoon, measuring cups and spoons, parchment paper or silicone mats for lining trays, and molds if you're making shaped candies. Optional but helpful items include a pastry brush for washing down sugar crystals from the pan's sides and a marble slab for cooling certain types of candies like fudge or caramel. Q2. Is it difficult to make candy at home, especially for beginners? A2. While some candy recipes may require precision and attention to detail, many candies can be made at home with basic cooking skills. Starting with simple recipes like chocolate truffles or peanut butter cups can be a great introduction to candy making. As you gain confidence and experience, you can gradually try more complex recipes like brittle or tempering chocolate. Q3. How can I troubleshoot common candy making problems like crystallization or burnt sugar? A3. Crystallization, where sugar forms unwanted crystals in your candy, can be prevented by using clean utensils, avoiding stirring once the sugar has dissolved, and brushing down the sides of the pan with water to prevent sugar crystals from forming. Burnt sugar can be avoided by using a reliable candy thermometer and closely monitoring the temperature of your candy mixture. Q4. Are there any safety tips I should keep in mind when making candy at home? A4. Yes, safety is important when working with hot sugar mixtures. Always use caution when handling hot pans or boiling sugar, and keep a bowl of cold water nearby in case of accidental spills or burns. Children should be supervised at all times, and it's a good idea to keep pets out of the kitchen to prevent accidents. Q5. How can I store homemade candy to keep it fresh? A5. Homemade candy can be stored in airtight containers at room temperature for short-term storage, usually up to two weeks depending on the type of candy. For longer storage, candies can be refrigerated or frozen, but be sure to package them well to prevent freezer burn or absorbing odors from other foods. Some candies, like chocolates or caramels, may benefit from being stored in a cool, dry place to maintain their texture and flavor. Course Curriculum Module 1 Sugar Boiling Sugar Boiling 00:00 Module 2 Sticky Candies Sticky Candies 00:00 Module 3 Classic Candies Classic Candies 00:00 Module 4 Drops and Tablets Drops and Tablets 00:00
About Course Master Adult Safeguarding: Ensure empowerment and protection of at-risk Adults This course is suitable to provide a general awareness of safeguarding responsibilities in the workplace, recognise potential safeguarding concerns, and be able to act upon them appropriately. The objective of this course is to ensure every adult is protected from abuse and can exercise their basic human right irrespective of race, religion, gender or location. If you aspire to or already work in the health and social care sectors, you will need to learn about the legislation as well as the nuances of the subject matter. The course provides an in-depth overview of how to tackle safeguarding issues and help adults preserve their basic rights. Not all abuse can be seen because not all mistreatment is physical and this course helps you understand when and how to make assumptions regarding abuse. We trace the roots of abuse and neglect, which can appear in many forms, and describe the types and possible indicators of various types of abuse: physical, emotional, sexual, domestic, discriminatory and financial. Older people suffering abuse can be afraid and embarrassed to talk about it so we show you how to spot signs of abuse in older people. We discuss the importance of communication in care settings in detail. Communication is defined by more than the words we use and we cover different channels, including verbal, non-verbal and written communication. The course also demonstrates how listening and paying attention plays an important role in handling complaints from either the client or their family. The aims of safeguarding are to prevent harm, abuse and neglect and to reduce the risk of abuse to people with care needs. Enrol now and equip yourself and your organization to ensure the protection of vulnerable adults. What Will You Learn? Identify and Address Adult Mistreatment Grasp the concepts of vulnerability and risk factors among adults in various settings. Recognize the importance of safeguarding as a proactive approach to ensuring the well-being of at-risk adults. Navigate Legislation and Ethical Responsibilities for Comprehensive Protection Explore the legal frameworks and ethical obligations that guide safeguarding practices for both adults and children. Understand the roles and responsibilities of professionals in social care, teaching, and related fields. Course Content Understanding Protection for At-Risk Adults Understanding Protection for At-Risk Adults Legislation for Protection Legislation for Protection Adult Mistreatment Adult Mistreatment Grasping the Nature of Abuse & Neglect Grasping the Nature of Abuse & Neglect Dementia Care Dementia Care Protection of At-Risk Adults: Policies, Duties, and Roles Protection of At-Risk Adults: Policies, Duties, and Roles Addressing Abuse Addressing Abuse The Crucial Role of Communication in Care The Crucial Role of Communication in Care Disclosure Management and Information Sharing Disclosure Management and Information Sharing Voicing Your Concerns Voice Your Concerns A course by Xpert Learning RequirementsLearners do not require any prior qualifications to enrol on this course. Audience Professionals in Health and Social Care Settings Caregivers, support workers, and care assistants Social workers and care managers Nurses and healthcare professionals Residential and nursing home staff Education Professionals: Teachers, educators, and school staff Childcare providers and school counselors Managers and Designated Safeguarding Leads Anyone Committed to Adult Safeguarding: Individuals with a personal interest in contributing to the protection of adults at risk Audience Professionals in Health and Social Care Settings Caregivers, support workers, and care assistants Social workers and care managers Nurses and healthcare professionals Residential and nursing home staff Education Professionals: Teachers, educators, and school staff Childcare providers and school counselors Managers and Designated Safeguarding Leads Anyone Committed to Adult Safeguarding: Individuals with a personal interest in contributing to the protection of adults at risk
People are the most vulnerable in their end life; they require constant attention and care. That's why highly trained professionals are required for end-of-life and palliative care. Therefore if you are an aspiring professional in the caregiving sector, you must get yourself trained. You can start your training with the comprehensive End of Life Care Training course. This course will help you develop a solid foundation in this area. From this ultimate caregiving course, you will learn the basics of palliative and end-of-life care. The course will educate you on the core principles of palliative care assessment. Here, you will develop the competence for advanced care planning. Furthermore, you will develop the ability to provide quality care and support. The course will also ensure you are well aware of the legal issues regarding end-of-life care. Along with detailed training, you will receive a certificate of achievement. This certificate will elevate your resume and boost your employability. Join now! After the course, you will be able to: Understand the basics of palliative and end life care Learn the principles of palliative care holistic assessment Grasp the concepts of advanced care planning Develop the ability to provide proper support to the suffering individual Familiarise yourself with the legal issues of end life care Experts created the End of Life Care Training course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now, and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Training Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Module 1: Introduction to Palliative & End of Life Care Module 2: Identification of the Stage of Illness Module 3: Palliative Care Holistic Assessment Module 4: Advance Care Planning Module 5: Care at the End of Life Module 6: Care after Death Module 7: Further Support, Training and Development Module 8: Legal Issues Module 9: Glossary of Terms Module 10: Appendices Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the End of Life Care Training course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals such as nurses, doctors, and care workers who want to improve their end-of-life care skills. Individuals who are interested in pursuing a career in end-of-life care and palliative care. Family members and caregivers who want to learn how to provide better care for their loved ones in the end-of-life stage. Hospice staff who want to expand their knowledge and skills in end-of-life care. Community and volunteer organisations that provide end-of-life care support. Anyone who wants to gain a deeper understanding of end-of-life care and the issues surrounding it, such as the emotional and practical challenges involved. Requirements The End of Life Care Training program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path The End of Life Care Training course will show you how to support elderly people. This course will help you pursue a career in the following sector: Health Care Worker (Salary range £27,000- £38,000 per year) Social Worker (Salary range £34,000- £67,000 per year) Caregiver (Salary range £20,000- £30,000 per year) Nursing Assistant (Salary range £21,000- £40,000 per year) Certificates Certificate Accredited by CPD Digital certificate - £10 Certificate Accredited by CPD Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Overview: Gain the key skills and capability to become a strategic business manager, by attending the comprehensive Strategic Business Management - Diploma course. This in-depth Strategic Business Management - Diploma course aims to equip you with all the practical skills required to become a successful business manager, covering advanced strategies and skills. You'll learn about management concepts, tools and techniques, organisational culture, decision making and more. By completing the Strategic Business Management course, you'll be capable enough to align your strategy with the organisation's culture and apply critical reflective thinking to benefit the business to the utmost extent. Boost your career opportunities in the business world by enrolling today! Key Features of the Strategic Business Management Course: FREE Strategic Business Management CPD-accredited certificate Get a free student ID card with Strategic Business Management training (£10 applicable for international delivery) Lifetime access to the Strategic Business Management course materials The Strategic Business Management program comes with 24/7 tutor support Get instant access to this Strategic Business Management course Learn Strategic Business Management training from anywhere in the world The Strategic Business Management training is affordable and simple to understand The Strategic Business Management training is an entirely online How will I get my Strategic Business Management certificate? At the end of the Strategic Business Management course, there will be an online MCQ test which you can take either during or after the Strategic Business Management course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Strategic Business Management - Diploma. It is available to all students, of all academic backgrounds. Requirements Our Strategic Business Management - Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this Strategic Business Management qualification will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 6 sections • 46 lectures • 23:27:00 total length •Designing Your Organisational Structure: 00:30:00 •Introduction to Operations Management: 00:15:00 •Understanding Financial Terms: 00:30:00 •Getting the Right People in Place: 00:15:00 •Getting Your Product Together: 00:15:00 •Building a Corporate Brand: 00:30:00 •Marketing Your Product: 01:00:00 •Selling Your Product: 00:15:00 •Planning for the Future: 00:15:00 •Goal Setting: 00:02:00 •Succession Planning: 00:24:00 •Managing Your Money: 00:15:00 •Ethics: 00:15:00 •Building a Strong Customer Care Team: 00:15:00 •Training Employees for Success: 00:15:00 •Leadership Essentials: 00:15:00 •Business Planning Basics: 01:00:00 •Market Evaluation: 01:00:00 •Analyze Competition: 01:00:00 •Determine A Marketing Strategy: 01:00:00 •Decide What Extras You May Need Like Staff etc: 00:30:00 •The Dangers In Not Making A Business Plan: 00:15:00 •Wrapping Up: 00:30:00 •Introduction: 00:01:00 •The Purple Cow: 00:30:00 •Try to be an Exceptionist: 00:30:00 •Make Yourself Well Recognised Before Your Customers: 00:15:00 •Wow Your Customers: 00:30:00 •Develop a Personal Style: 00:30:00 •Use Creative Imageries to Catch the Attention: 00:30:00 •Be a Traditionalist, Not a Fad Chaser: 00:15:00 •Bringing Out the Purple Cow in Your Business: 00:30:00 •Conclusion: 00:15:00 •What is Business Administration?: 00:30:00 •Business and Organisations: 00:15:00 •Management of Business: 00:30:00 •Business Organization Perspectives: 00:30:00 •Decision Making: 00:30:00 •Approaches to Leadership: 00:30:00 •Introduction: 01:00:00 •How to Build Trust and Confidence: 01:00:00 •A Manager's Pitfalls: 01:00:00 •How to Build Team Spirit: 01:00:00 •Dealing with Problem Employees: 01:00:00 •Using Your Emotional Intelligence: 01:00:00 •Conclusion to Management: 00:15:00
Gain essential First Aid at Work certification with our comprehensive training program. Ensure the safety and well-being of yourself and colleagues with our comprehensive "First Aid at Work" training. Meet legal requirements and gain peace of mind knowing you can act effectively in any emergency. Enrol today and become a certified first aider!
For confident candidates with outgoing personalities and a relentless attention to detail, the field of Secretary & PA Diploma services is wide open. Professional personal assistants (PAs) are the ultimate multitaskers, hired to manage the personal affairs and activities of those they support. Some secretaries and PAs work for large corporations, while others are hired by a single executive, entrepreneur, or influential figure. Regardless of which path you take, becoming a trusted and respected PA or Secretary opens the door to a world of incredible career opportunities. Personal qualities and character, as well as hard skills, are important for success as a PA or secretary. It's simply a matter of learning the roles of PAs and secretaries in order to prepare for a rewarding career in the field. This Executive Secretary & PA Training could be the key to your dream job. Transform your ambition and enthusiasm into a rewarding career for life by studying from home at your own pace and time. Learn how to handle a wide range of essential office administration tasks, as well as how to write important business letters and handle complex mail and shipping requirements. Making travel arrangements on behalf of others, organising meetings and events, the importance of time management as a PA, and how to become a better communicator are also covered in the course. Our Executive Secretary & PA Training course has been designed to equip you with the essential knowledge and skills needed to become an expert executive secretary or personal assistant and will give you all the practical knowledge & credentials that you need to excel in your new role. Enrol on our Executive Secretary & PA Training course today and begin your journey to improve your career prospects with the latest skills and the power of self-belief! Learning Outcomes After completing this Executive Secretary & PA Training course, learner will be able to: Understand personal assistant fundamentals Understand business telephone approaches Understand information regarding shipping and mail services Understand travel arrangements Understand outline setting up conferences and meetings Understand management of time Understand systems for record keeping and filing Understand business writing techniques Understand communication skills Understand customer service Understand basics of microsoft office skills Why Choose Executive Secretary & PA Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Executive Secretary & PA Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Executive Secretary & PA Training Course Online Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Executive Secretary & PA Training course] Course Curriculum Of Executive Secretary & PA Training Module 01: Personal Assistant Fundamentals Module 02: Business Telephone Approaches Module 03: Information regarding shipping and mail services Module 04: An Overview of Travel Arrangements Module 05: Outline setting up conferences and meetings Module 06: Management of time Module 07: Systems for Record Keeping and Filing Module 08: Business Writing Techniques Module 09: Communication Skills Module 10: Customer Service Module 11: Basics of Microsoft Office Skills >>-------------<< Assessment Method After completing each module of the Executive Secretary & PA Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Executive Secretary & PA Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Executive Secretary & PA Training course is designed for existing secretarial/administrative workers seeking advancement or newcomers seeking their first professional position. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path After completing this Executive Secretary & PA Training course, you may able to pursue a formal position in professional Executive PA services such as: Personal Executive Assistant Receptionist Office Assistant Support Secretary Office Manager Personal Concierge Executive Assistant