3110 Associate courses in Smethwick delivered Online

THIS COURSE PACKAGE INCLUDES: 1: INTRODUCTION TO ECG COURSE - RECORDING & BASIC INTERPRETATION (GPT009) 2: ADVANCED ECG COURSE - INTERPRETATION & ANALYSIS (GPT010) Learn how to set up and record a basic ECG trace, followed by advanced analysis and interpretation FAST-TRACK YOUR ECG TRAINING WITH OUR BEGINNER TO ADVANCED TRAINING PACKAGE 20% off - Multi-Course Discount Cover all stages from Level 1 through to Level 4 (FDSc) Cover your theory training online Practical training in Classroom or Virtual Classroom Comprehensive Practise@Home training kits for VC Awards 2 accredited qualifications Dual Accreditations are awarded for all courses (Open College Network and CPD) Covers all steps required to competently set up and perform an ECG trace. Practical sessions include electrode placement on mannequin, running traces and identifying anomalies. Learn beginner to advanced skills and interpretation. Basic understanding of English language required. OPEN TO ALL APPLICANTS About these courses 1: INTRODUCTION TO ECG COURSE - RECORDING AND BASIC INTERPRETATION (GPT009) PART 1 - Theory Allow approx. 5-6 hours PART 2 - Practical Training Attend a classroom location or join us in our virtual classroom * - 3-4 hours ACCREDITED LEVEL 3 QUALIFICATION * Virtual Classroom option includes a free comprehensive Practise@Home ECG training kit. 2: ADVANCED ECG COURSE - INTERPRETATION AND ANALYSIS (GPT010) E-LEARNING - Theory Allow approx. 6-8 hours ACCREDITED LEVEL 4 QUALIFICATION OPTIONAL: GETTING STARTED IN ECG (GPT002) A free starter ECG Course (unassessed) developed to help you understand the basics of ECG recording: 3 modules in total with no Questions! If you are already familiar with ECGs then you may prefer to save time and opt out of this mini-course at booking stage. This "mini-course" is available at no charge. Learning Outcomes GPT009: Understanding different ECG equipment types ECG equipment - set-up and calibration Includes professionalism, consent, IPC and legal requirement Patient preparation How to correctly apply electrodes to limbs and chest Identify artifacts (equipment and patients Identify and recognise routine traces Identify and recognise non-routine traces Identify traces requiring urgent attention Labelling and reporting GPT010: Understand the acceptable variations within the normal ECG of healthy adults. Recognise the expected patterns of an ECG from a healthy child from birth onwards and identify abnormalities. Interpret abnormal ECG patterns in adults. Diagnose arrhythmias as an underlying cause of palpitations and syncope. Exploring sinus rhythm, extrasystoles, paroxysmal tachycardia and the importance of a physical examination. Identifying syncopal episodes attributable to cardiovascular disease as opposed to arrhythmias. Recognise ECG markers for tachycardias, bradycardias, pre-excitation syndromes, bi-fascicular block, and first-degree block with bundle branch block. Differentiate between supraventricular and ventricular extrasystoles and be able to diagnose broad complex tachycardias, ventricular flutter and fibrillation, sick sinus syndrome, and Stokes-Adams attacks. Recognise and identify symptoms associated with the causes of acute or chronic chest pain in patients who present with myocardial infarction (heart attack), pulmonary embolism, significant central pulmonary embolism, pericarditis, aortic dissection, oesophageal rupture, spinal disorders, vertebral collapse, posterior infarction, and angina. Recognise symptoms indicative of conditions such as pulmonary oedema, chest diseases, and pulmonary congestion. After the course GPT009: Safely and competently set up an ECG machine Introduce patients to the ECG test, adhering to compliancy requirements before and after testing Perform an ECG test to national guidelines Understand basic traces and their correlation to cardiac issues Recognise normal and erroneous recordings Recognise recordings that require urgent medical follow-up Complete the recording and label (or record digital copies) as per guidelines GPT010: Appreciate normal and abnormal ECG variations in the context of varying pathologies. Be able to determine whether an arrhythmia has an underlying cause that requires medical intervention. Interpret ECGs as a function of the patient's ongoing cardiac management. Understand and apply the Burce Protocol exercise test in relevant clinical situations. Know how to clinically respond to a patient with chest pain including further investigations required, pain relief, history and examination and echocardiogram. Understand and apply the fundamental principles of arrhythmia management. Understand the primary causes of heart disease and the diagnostic process. Appreciate the importance of the ECG as a diagnostic tool alongside the patient’s history and clinical presentation and recognising its limitations. Course Package Components: PACKAGE - Beginner to Advanced ECG - Virtual Classroom - INTRO - Part 1 online Part 2 Virtual Classroom (AM) + ADVANCED - E-learning

In this course, you will learn how to perform data cleaning and data preparation with KNIME and without coding. You should be familiar with KNIME as no basics are covered in this course. Basic knowledge of machine learning is certainly helpful for the later lectures in this course.

The Course offers an understanding of the statistical concepts and epidemiological strategies utilized in health and social care. The learner will be able to understand and apply strategies to deal with medical and pandemic-related emergencies and understand the statistical tools used to measure mortality, morbidity and general trends in health and social care. After the successful completion of this course, the learner will be able to; Define epidemiology and statistics in health and social care. Understand the importance of epidemiology and statistics in health and social care. Understand measures of disease frequency, including incidence and prevalence. Understand types of epidemiology, including descriptive and analytic epidemiology. Understand the applications of epidemiology in health and social care, including surveillance of disease, identification of risk factors, and evaluation of interventions. Understand descriptive statistics, including central tendency and variability measures. Understand the applications of statistics in health and social care, including data analysis, sample size calculation, and power calculation. The Course offers an understanding of the statistical concepts and epidemiological strategies utilized in health and social care. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Epidemiology and Statistics in Health and Social Care Self-paced pre-recorded learning content on this topic. Epidemiology and Statistics in Health and Social Care Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Clinic/Hospital Supervisor, Director, Manager Health Associate Public Health policy makers/professionals. Health and social care professionals. Social Entrepreneurs with interest in public health and general well-being. Average Completion Time 2 Weeks Accreditation 4 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Are you aware of the importance of communication and its usage to customer relations dealings? Do you want to know how to improve yourself to be able to communicate well with your cients? If yes, then you should take an initiative to be able to develop your communicate techniques to be able to communicate well with your customers. Description: When you in a customer relations line of job, you will find at first that handling a difficult customer may seem like a worthless job and does not need so much. However, it does but fortunately, you can develop skills to be able to adapt the challenges that difficult customers pose. This course will be able to help you extend your communication skills to handling difficult people and situations throughout your daily life. Moreover, improving the focus of your thoughts and feelings, stress management, and the way you listen to and empathize with others, you will be better able to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this module is the first step in a process towards forever changing how you interact with others. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively. Who is the course for? Professionals who work in the communications industry or part of the communications department. This will also be helpful to those people who are struggling with communication that can affect their customer relations dealing People who are interested in learning more about communication Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Relations & Dealing Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Customer Relations & Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Relations & Dealing Course 00:20:00 Final Exam Final Exam- Customer Relations & Dealing Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

An intermediate-level course that will help you improve your Power BI skills and become an expert data analyst or data scientist. The course is carefully structured to provide an in-depth understanding of Microsoft Power BI and its features, along with some important tips and tricks.

Duration 4 Days 24 CPD hours This course is intended for This course is for Azure Administrators. The Azure Administrator implements, manages, and monitors identity, governance, storage, compute, and virtual networks in a cloud environment. The Azure Administrator will provision, size, monitor, and adjust resources as appropriate. This course teaches IT Professionals how to manage their Azure subscriptions, secure identities, administer the infrastructure, configure virtual networking, connect Azure and on-premises sites, manage network traffic, implement storage solutions, create and scale virtual machines, implement web apps and containers, back up and share data, and monitor your solution. Prerequisites Successful Azure Administrators start this role with experience in virtualization, networking, identity, and storage. Understanding of on-premises virtualization technologies, including: VMs, virtual networking, and virtual hard disks. Understanding of network configurations, including TCP/IP, Domain Name System (DNS), virtual private networks (VPNs), firewalls, and encryption technologies. Understanding of Active Directory concepts, including users, groups, and role-based access control. Understanding of resilience and disaster recovery, including backup and restore operations. 1 - Configure Microsoft Entra ID Describe Microsoft Entra ID benefits and features Describe Microsoft Entra concepts Compare Active Directory Domain Services to Microsoft Entra ID Select Microsoft Entra editions Implement Microsoft Entra join Implement Microsoft Entra self-service password reset 2 - Configure user and group accounts Create user accounts Manage user accounts Create bulk user accounts Create group accounts Create administrative units 3 - Configure subscriptions Identify Azure regions Implement Azure subscriptions Obtain an Azure subscription Identify Azure subscription usage Implement Microsoft Cost Management Apply resource tagging Apply cost savings 4 - Configure Azure Policy Create management groups Implement Azure policies Create Azure policies Create policy definitions Create an initiative definition Scope the initiative definition Determine compliance 5 - Configure role-based access control Implement role-based access control Create a role definition Create a role assignment Compare Azure roles to Microsoft Entra roles Apply role-based access control Review fundamental Azure RBAC roles 6 - Configure Azure resources with tools Use the Azure portal Use Azure Cloud Shell Use Azure PowerShell Use Azure CLI 7 - Use Azure Resource Manager Review Azure Resource Manager benefits Review Azure resource terminology Create resource groups Create Azure Resource Manager locks Reorganize Azure resources Remove resources and resource groups Determine resource limits 8 - Configure resources with Azure Resource Manager templates Review Azure Resource Manager template advantages Explore the Azure Resource Manager template schema Explore the Azure Resource Manager template parameters Consider Bicep templates Review QuickStart templates 9 - Configure virtual networks Plan virtual networks Create subnets Create virtual networks Plan IP addressing Create public IP addressing Associate public IP addresses Allocate or assign private IP addresses 10 - Configure network security groups Implement network security groups Determine network security group rules Determine network security group effective rules Create network security group rules Implement application security groups 11 - Configure Azure DNS Identify domains and custom domains Verify custom domain names Create Azure DNS zones Delegate DNS domains Add DNS record sets Plan for Azure Private DNS zones Review Azure Private DNS zone scenarios 12 - Configure Azure Virtual Network peering Determine Azure Virtual Network peering uses Determine gateway transit and connectivity Create virtual network peering Extend peering with user-defined routes and service chaining 13 - Configure network routing and endpoints Review system routes Identify user-defined routes Determine service endpoint uses Determine service endpoint services Identify private link uses 14 - Configure Azure Load Balancer Determine Azure Load Balancer uses Implement a public load balancer Implement an internal load balancer Determine load balancer SKUs Create back-end pools Create health probes Create load balancer rules 15 - Configure Azure Application Gateway Implement Azure Application Gateway Determine Azure Application Gateway routing Configure Azure Application Gateway components 16 - Configure storage accounts Implement Azure Storage Explore Azure Storage services Determine storage account types Determine replication strategies Access storage Secure storage endpoints 17 - Configure Azure Blob Storage Implement Azure Blob Storage Create blob containers Assign blob access tiers Add blob lifecycle management rules Determine blob object replication Upload blobs Determine Blob Storage pricing 18 - Configure Azure Storage security Review Azure Storage security strategies Create shared access signatures Identify URI and SAS parameters Determine Azure Storage encryption Create customer-managed keys Apply Azure Storage security best practices 19 - Configure Azure Files and Azure File Sync Compare storage for file shares and blob data Manage Azure file shares Create file share snapshots Implement Azure File Sync Identify Azure File Sync components Deploy Azure File Sync 20 - Configure Azure Storage with tools Use Azure Storage Explorer Use the Azure Import/Export service Use the WAImportExport tool Use the AzCopy tool 21 - Configure virtual machines Review cloud services responsibilities Plan virtual machines Determine virtual machine sizing Determine virtual machine storage Create virtual machines in the Azure portal Connect to virtual machines 22 - Configure virtual machine availability Plan for maintenance and downtime Create availability sets Review update domains and fault domains Review availability zones Compare vertical and horizontal scaling Implement Azure Virtual Machine Scale Sets Create Virtual Machine Scale Sets Implement autoscale Configure autoscale 23 - Configure Azure App Service plans Implement Azure App Service plans Determine Azure App Service plan pricing Scale up and scale out Azure App Service Configure Azure App Service autoscale 24 - Configure Azure App Service Implement Azure App Service Create an app with App Service Explore continuous integration and deployment Create deployment slots Add deployment slots Secure your App Service app Create custom domain names Back up and restore your App Service app Use Azure Application Insights 25 - Configure Azure Container Instances Compare containers to virtual machines Review Azure Container Instances Implement container groups Review the Docker platform 26 - Configure file and folder backups Describe Azure Backup benefits Implement Backup Center for Azure Backup Configure Azure Recovery Services vault backup options Use the Microsoft Azure Recovery Services (MARS) agent Configure on-premises file and folder backups 27 - Configure virtual machine backups Explore options to protect virtual machine data Create virtual machine snapshots in Azure Backup Set up Azure Recovery Services vault backup options Back up your virtual machines Restore your virtual machines Implement System Center DPM and Azure Backup Server Compare the MARS agent and Azure Backup Server Implement soft delete for your virtual machines Implement Azure Site Recovery 28 - Configure Azure Monitor Describe Azure Monitor key capabilities Describe Azure Monitor components Define metrics and logs Identify monitoring data and tiers Describe activity log events Query the activity log 29 - Configure Azure alerts Describe Azure Monitor alerts Manage Azure Monitor alerts Create alert rules Create action groups 30 - Configure Log Analytics Determine Log Analytics uses Create a Log Analytics workspace Create Kusto (KQL) queries Structure Log Analytics queries 31 - Configure Network Watcher Describe Azure Network Watcher features Review IP flow verify diagnostics Review next hop diagnostics Visualize the network topology

Description: Customer service is the assistance provided by a business or company to clients who are interested in their products and services. This is very crucial in any business since this will show your customers and potential clients how you will help them to keep their satisfaction even after their purchases have been made. To become an expert in customer service, you need to have skills in communication which this course will provide. Learn both communication and customer service skills in this complete course that will help you provide your customers with the best customer service they could ever ask for. Who is the course for? Business professionals who want to maintain their integrity through customer service People who are interested in learning more about communication and customer service Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Service Bundle Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Basics of Customer Service Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Providing Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Service Bundle Course 00:30:00 Final Exam Final Exam- Customer Service Bundle Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Buying and Selling Online Certification In the course of recent years, the business scene has gone through a seismic move. Instead of depending on blocks and-mortar stores and workplaces for incomes, organizations are progressively utilizing the web to produce deals. In this course, you will find the historical backdrop of web based business, its present part in the business scene, and its more extensive ramifications for society. You will find out about the innovation that makes web based business conceivable, and what the future may hold. You will acquire a commonsense understanding into how shoppers can take advantage of web based business, how to get the best arrangements when purchasing merchandise and ventures on the web, and how you can utilize the web to start or grow your own business. You Will Learn: The historical backdrop of web based business and what it implies for the retail scene as well as for society all in all. Instructions to explore and utilize the most generally utilized online retailers when purchasing merchandise and ventures. Instructions to sell items and administrations on the web - anything you desire to sell, there is an online stage to address your issues. Why your business may profit by an online store, and how to set up a shop that will help your income. The upsides of maintaining a web based business, and useful contemplations to remember when beginning. How online venders bring in cash by advancing others' items and administrations, and how you can create pay as an associate advertiser. How organizations use web based publicizing to advance their items and administrations on the web. Instructions to offer independent administrations through the web, and how to work with online consultants. Step by step instructions to guard yourself when purchasing and selling on the web. The fate of online business, and the patterns that look set to proceed in the coming years. Advantages Of Taking This Course You will figure out how people and organizations utilize the web as a methods for trading cash, products and ventures. You will realize how to track down the best arrangements on the web, and how to shop securely and safely. You will find how to sell your own items and administrations on the web, and how to enhance pay from a blocks and-mortar business with online business. Your insight will place you in an advantageous position for business jobs that request current business mindfulness. You can concentrate from any area with a web association. Get familiar with the material whenever and at your own speed. Lifetime admittance to the course - no cutoff times. Get a perceived affirmation while finishing the course, which will improve your vocation possibilities.

Get up to speed with effectively securing your cloud systems

This course is designed for absolute beginners and explains even the most basic concepts in Tableau from scratch. By completing this course, you will be able to create rich visualizations easily and confidently and have the knowledge required to crack the Tableau Desktop Specialist Exam.