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3182 Associate courses in Llantrisant delivered Online

Diploma in Nurse Prescribing

5.0(3)

By School Of Health Care

Diploma in Nurse Prescribing This Diploma in Nurse Prescribing is designed for those who work in nursing and want to learn more about Nursing & Prescribing procedures or how to work with a prescriber. This Diploma in Nurse Prescribing is also appropriate for pharmacists and other healthcare professionals interested in learning about independent prescribing. With this Diploma in Nurse Prescribing, you will learn how to write prescriptions, keep records, label drugs, administer controlled substances, and provide palliative care and manage medicines in nursing homes. By the end of this Diploma in Nurse Prescribing, you will know everything a world-class nurse knows. Our Diploma in Nurse Prescribing course can help you achieve your goals and prepare you for a rewarding career. So, enrol in this course today and arm yourself with the necessary skills to set yourself up for success! Why choose this Diploma in Nurse Prescribing course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the course. Diploma in Nurse Prescribing Learning Outcomes After completing this Diploma in Nurse Prescribing course, the learner will be able to: Understand the fundamentals of nurse prescribing. Know how to prescribe controlled drugs. Gain a solid understanding of neuropathic pain in adults. Know how to cope with generalised anxiety disorder and panic disorder in adults. Understand diagnosis and management of headaches in over 12s. Understand depression in adults. Gain a clear understanding of palliative care for adults. Know how to prescribe antibiotics for respiratory tract infections. Know how to prescribe and manage medicines in care homes. Understand Antimicrobial prescribing for Hospital Acquired Pneumonia, Acute Prostatitis and Sinusitis. Understand drug misuse in over 16s: opioid detoxification. Gain in-depth knowledge about future challenges for nurse prescribers. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Diploma in Nurse Prescribing course. Who is this course for? Diploma in Nurse Prescribing This Diploma in Nurse Prescribing course is ideal for aspiring nurses, prescribers, pharmacists, and those working in other fields where medicine is administered and prescribed. Requirements Diploma in Nurse Prescribing There are no particular requirements for this Diploma in Nurse Prescribing course because it doesn't call for any specialized training. Career path Diploma in Nurse Prescribing This Diploma in Nurse Prescribing course will provide you with all of the fundamental skills needed to prescribe, as well as the opportunity to work in a variety of professions, including: Nurses Healthcare professionals Pharmacists

Diploma in Nurse Prescribing
Delivered Online On Demand1 hour 48 minutes
£12

About this Training Course  This 3 full-day course covers the design of systems for natural gas handling and treatment from the wellhead to the gas processing plant to achieve marketable products that meet desired product specifications. This course will emphasize on field handling equipment and separation systems, dehydration, fluid measurement, sampling and analysis as well as introduction into reciprocating and centrifugal compressors. It will comprise interactive presentations including exercises/quizzes. This course can also be offered through Virtual Instructor Led Training (VILT) format. Training Objectives At the end of the course, the participants will be able to describe and explain the following: Gas processing principles of dehydration (water removal) by absorption, adsorption, refrigeration and low temperature separation (JT effect) and basic associated equipment Gas processing in-depth by absorption using glycol and glycol proper (Pre- Cooling requirements, Dew Point control and related processes). Glycol regeneration including principles of stripping, DRIZO and Coldfinger. Process equipment involved for water removal by absorption. (Knock out drums; Contactor - absorber and internals, heat exchangers, re-boilers, pumps, filters and glycol storage). Principles of gas metering and types of meter (Measurement Units (MJ, BTU, nM3, scf and conversions). Typical gas contracts & sales specifications. Gas pipeline operations. Target Audience Production and processing personnel involved with natural gas and associated liquids to acquaint or reacquaint themselves with gas conditioning and processing unit operations. This course is for production operations engineers, operations field supervisors, facility engineers, process engineers, design engineers, operations personnel and others who select, design, install, evaluate or operate gas processing plants and related facilities. Course Level Intermediate Trainer Your expert course leader has more than 25 years of accumulated experience in the Oil & Gas Industry, particularly in LNG / Offshore LNG Industry as Project Manager (8 years) and Process Technology Design (12 years). From 2010 to 2012, he worked for TOTAL E&P as Manager of R&D activities related to LNG, FLNG, Gas Treatment and Safety Engineering. From 1992 to 2010, he worked for Technip, spending 12 years (1992 to 2004) in the Process and Technology Division, where he was the Principal Engineer on gas treatment and LNG projects such as Yemen LNG and Nigeria LNG. From 2004 to 2010, he was actively involved in the development of Technip Offshore LNG technologies as Project Manager - several patents filed, author or co-author of different publications on LNG transfer technologies. He has also been a member of: the Foreign Advisory Committee on the 2nd Trondheim Technology Gas Conference, Norway, 2-3 November 2011 the Steering Committee on the SPE Forum 'Economic and Sustainability Challenges in the Future Development of Sour Gas', Bali, Indonesia, 8-13 May 2011 The Technip 'Experts Network' as 'Main Expert - LNG' for several years He holds a 'summa cum laude' master's degree in Chemical Engineering from Rome University 'La apienza' (1992) and has been a member of the Italian Register of Engineers. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Gas Conditioning and Processing
Delivered in Internationally or OnlineFlexible Dates
£2,329 to £2,709

Nursing Assistant Diploma Part - 1

By iStudy UK

Course Description Get instant knowledge from this bite-sized Nursing Assistant Diploma Part - 1 course. This course is very short and you can complete it within a very short time. In this Nursing Assistant Diploma Part - 1 course you will get fundamental ideas of nursing, the key understanding of legal standards, professional aspects and so on. Enrol in this course today and start your instant first step towards learning about nursing. Learn faster for instant implementation. Learning Outcome Familiarise with nursing Understand legal standards and professional aspects of ethical practice Strengthen effective communication in nursing Know how to work in different healthcare settings How Much Do Nursing Assistants Earn? Senior - £30,000 (Apprx.) Average - £24,000 (Apprx.) Starting - £19,000 (Apprx.) Requirement Our Nursing Assistant Diploma Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Nursing Assistant Diploma Part - 1 Module 01: Introduction to Nursing 00:15:00 Module 02: Working in Different Healthcare Settings 00:13:00 Module 03: Legal, Standards and Professional Aspects of Ethical Practice: Part - 1 00:50:00 Module 04: Legal, Standards and Professional Aspects of Ethical Practice: Part - 2 00:48:00 Module 05: Effective Communication in Nursing 00:45:00 Assignment Assignment - Nursing Assistant Diploma Part - 1 00:00:00

Nursing Assistant Diploma Part - 1
Delivered Online On Demand2 hours 51 minutes
£25

Prospect Risks & Volumes Assessment

By EnergyEdge - Training for a Sustainable Energy Future

About this Virtual Instructor Led Training (VILT)  A decision to drill an exploration well with the objective to find a new oil or gas field must be based on sound assessment of the prospect risk and of the volumes. What is the chance that a well will find hydrocarbons, and how much could it be? Risk and volume assessments form the basis for decisions to drill a well or not, and as such form the link between subsurface evaluation and the business aspects of the petroleum industry. This Virtual Instructor Led Training (VILT) course explains how risks and volumes can be assessed in a realistic manner, based on a sound understanding of the geological details of the prospect as well as its regional geological setting and current play understanding. Participants of this VILT course will receive a softcopy of Risk and Volume Assessment Handbook which explains the concepts that are associated with probabilistic Risk & Volume (R & V) Assessment and contains many practical recommendations on how to translate geological understanding into meaningful inputs for probabilistic R &V assessments. The book is fully compatible with any probabilistic R & V tool in the industry. Training Objectives By the end of this VILT course, participants will be able to understand: The fundamentals of risk and volumes assessment; translating geological understanding into reasonable numbers and ranges. The difference between risk and uncertainty. Fundamentals of statistics; including explanation of distribution curves, understanding of expectation curves, do's and don'ts for adding risked volumes, and Bayes theorem. Uncertainty of trap, reservoir, seal and charge, illustrated by examples. Guidelines and exercises for estimating risks realistically and consistently. Calculating volume ranges for prospects and for portfolios of prospects; how to add prospect volumes for a correct representation of prospect portfolios. Incorporation of geophysical evidence (DHIs) in a realistic risk assessment. Target Audience This VILT course has been designed in the first place for geoscientists working in exploration, for prospect portfolio analysts and for their direct supervisors. It will also benefit staff from disciplines working closely with exploration staff, such as reservoir engineers, petrophysicists and geophysicists. Course Level Intermediate Training Methods Learning, methods and tools The VILT course will be delivered online in 5 half-day sessions comprising 4 hours per day, with 2 breaks of 10 minutes per day. It is the intention to have at least 2 smaller exercises per day. Time will be reserved for recapitulation, questions and discussions. VILT will be conducted either via Zoom or Microsoft Teams. Presenting materials can easily be done on this platform. When participants need to ask a question, they can raise their hand, write notes or interrupt the Instructor by using their microphone. The presenter can switch to a screen where he/she can see all participants (also when each participant is sitting in another location e.g. at home). There is also a whiteboard functionality that can be used as one would use a flip chart. Exercises will be done on an online platform which provides each participant with a private work area that can be accessed by the Instructor to discuss the exercise in a similar manner as in a classroom course. Each topic is introduced by a lecture, and learning is re-enforced by practical exercises and discussions. Handout material in electronic format will be provided. Trainer Dr. Jan de Jager has a PhD in Geology from the University of Utrecht. He joined Shell in 1979 as an exploration geologist, and worked in several locations around the world such as Netherlands, Gabon, USA, Australia, Argentina, and Malaysia in technical and management positions. During the last 10 years of his career, he was responsible for the quality assurance of Shell's exploration prospects in many parts of the world and for upgrading and replenishing Shell's global exploration portfolio. During this period, he had also developed extensive expertise in Prospect Risk and Volume assessments for which he ran successful internal training programmes. Following his retirement from Shell in 2010, Dr Jan de Jager took on a position as part-time professor at the University of Amsterdam and also serves as a consultant exploration advisor for various E&P companies. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Prospect Risks & Volumes Assessment
Delivered in Internationally or OnlineFlexible Dates
£1,536 to £2,899

Cisco CCENT/CCNA Interconnecting Cisco Networking Devices Part 1

4.8(9)

By Skill Up

Become a networking expert with Cisco CCENT/CCNA Interconnecting Cisco Networking Devices Part 1 (ICND1) Training. Learn to build and manage networks of all sizes, from simple to complex.

Cisco CCENT/CCNA Interconnecting Cisco Networking Devices Part 1
Delivered Online On Demand18 hours 23 minutes
£25

Project Management and Business Analysis

4.5(3)

By Studyhub UK

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Project Management and Business Analysis bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 33 course mega bundle that will exceed your expectations within your budget. The Project Management and Business Analysis related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Project Management and Business Analysis bundle will help you build a solid foundation to become a proficient worker in the sector. This Project Management and Business Analysis Bundle consists of the following 30 CPD Accredited Premium courses - Course 01:Project Management Masterclass Course 02:Supervisor Training and Employee Management Course 03:Leadership & People Management Course 04:Decision Making in High Stress Course 05:Six Sigma & Lean Process Course 06:Ethical Leadership Principles Course 07:Communication SKills Masterclass Course 08:Workplace Managerment Training Course 09:Virtual Team Building & Management Course 10:Goal Setting & Accomplishment Course 11:Critical Thinking & Problem Solving Course 12:Office Skills Course 13:Diploma in Management Skills Course 14:Supporting a Grieving Employee Course 15:Diploma in Practical Time Management Course 16:Logistics & Operations Management - Level 5 Course 17:Performance Management Course 18:Productivity Boosting Course 19:Change Management Course 20:Business Analysis Course 21:Business Law Course 22:Managing Budgets Course 23:Corporate Finance Course 24:Compliance Manager Course 25:Strategic Planning Process Course 26:Coaching and Mentoring Course 27:HR and Payroll Administrator Course Course 28:Conflict Management and Crucial Communications Course 29:Self Confidence & Self Esteem Training Course 30:Leadership Styles 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Learning Outcome This tailor-made Project Management and Business Analysis bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Project Management and Business Analysis Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Project Management and Business Analysis bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Project Management and Business Analysis Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Project Management and Business Analysis
Delivered Online On Demand7 days
£279

Building Foundations: Performance Centred Asset Management

By Course Cloud

The comprehensive Building Foundations: Performance Centred Asset Management has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Building Foundations: Performance Centred Asset Management today, and learn from the very best the industry has to offer! This best selling Building Foundations: Performance Centred Asset Management has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Building Foundations: Performance Centred Asset Management is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Building Foundations: Performance Centred Asset Management is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Building Foundations: Performance Centred Asset Management is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Building Foundations: Performance Centred Asset Management, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Building Foundations: Performance Centred Asset Management will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Building Foundations: Performance Centred Asset Management to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Building Foundations: Performance Centred Asset Management
Delivered Online On Demand
£319

Natural Gas & LNG Sales Agreements

By EnergyEdge - Training for a Sustainable Energy Future

Enhance your knowledge of natural gas and LNG sales agreements with EnergyEdge course. Enroll now to gain valuable industry knowledge and skills.

Natural Gas & LNG Sales Agreements
Delivered in Internationally or OnlineFlexible Dates
£2,699 to £2,799

ITIL© 4 High Velocity IT (HVIT)

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 HVIT Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview This course has been created to help IT service management practitioners working in organizations that are becoming more digitally enabled. The practitioners are familiar with traditional IT service management concepts, and now want to be able to discuss ?digital? with more confidence, to develop practical competences, and to be valued contributors in the digital domain. They want to improve how they and their co-workers: Help get customers? jobs done ? helping customers become who they seek to become Keep raising the bar ? taking things to a significantly higher level Trust and are trusted ? as professional knowledge workers in a healthy workplace Accept ambiguity and uncertainty - not scared of not knowing an answer Commit to continual learning ? all as part of their daily work The scope of the course is the primary activities in the digital value chain. In other words, what the practitioner does and which resources they use across the lifecycle of digital products, in order to: Make the right digital investments Realize and deliver digital products and services quickly Provide digital products and services that are highly resilient to disruption Ensure that the service consumer realizes value from the digital products and services Assure conformance of activities with governance, risk and compliance requirements. Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - THE NATURE OF HIGH-VELOCITY IN A DIGITAL WORLD Overview of the key ITIL 4 high-velocity terminology Understand when the transformation to high velocity IT is desirable and feasible Understand the five objectives associated with digital products ? to achieve: Valuable investments ? strategically innovative and effective application of IT Fast development - quick realization and delivery of IT services and IT-related products Resilient operations - highly resilient IT services and IT-related products Co-created value - effective interaction between service provider and consumer Assured conformance - to governance, risk and compliance (GRC) requirements. 2 - ITIL OPERATING MODEL ? DIGITAL PRODUCT LIFECYCLE Understand how high velocity IT relates to: The four dimensions of service management The ITIL service value system The service value chain The digital product lifecycle 3 - FUNDAMENTAL CONCEPTS FOR DELIVERING HVIT Understand the following concepts: Ethics Safety culture Toyota Kata Lean / Agile / Resilient / Continuous Service-dominant logic Design thinking Complexity thinking Use the principles, models and concepts to contribute to: Help get customers? jobs done Trust and be trusted Commit to performance Deal with uncertainty Improve by being inquisitive 4 - ACHIEVING VALUE WITH DIGITAL PRODUCTS Know how the service provider ensures valuable investments are achieved. Know how to use the following practices to contribute to achieving valuable investments: Portfolio management Relationship management Know how the service provider ensures fast deployment is achieved Know how to use the following practices to contribute to achieving fast deployment: Architecture management Business analysis Deployment management Service validation and testing Software development and management Know how the service provider ensures resilient operations are achieved Know how to use the following practices to contribute to achieving resilient operations: Availability management Capacity and performance management Monitoring and event management Problem management Service continuity management Infrastructure and platform management Know how the service provider ensures co-created value is achieved Know how to use the following practices to contribute to achieving co-created value with the service consumer: Relationship management Service design Service desk Know how the service provider ensures assured conformance is achieved Know how to use the following practices to contribute to achieving assured conformance: Information security management Risk management

ITIL© 4 High Velocity IT (HVIT)
Delivered OnlineFlexible Dates
£2,385

ITIL 4 Managing Professional - Drive Stakeholder Value (DSV) with Exam

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to:   Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:   Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. How customer journeys are designed Understand the concept of the customer journey Understand the ways of designing and improving customer journeys How to target markets and stakeholders Understand the characteristics of markets Understand marketing activities and techniques Know how to describe customer needs and internal and external factors that affect these Know how to identify service providers and explain their value propositions How to foster stakeholder relationships Understand the concepts mutual readiness and maturity Understand the different supplier and partner relationship types, and how these are managed Know how to develop customer relationships Know how to analyze customer needs Know how to use communication and collaboration activities and techniques Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management How to shape demand and define service offerings Understand methods for designing digital service experiences based on value driven, data driven and user centered service design Understand approaches for selling and obtaining service offerings Know how to capture, influence and manage demand and opportunities Know how to collect, specify and prioritize requirements from a diverse range of stakeholders Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design How to align expectations and agree details of services Know how to plan for value co-creation Know how to negotiate and agree service utility, warranty and experience Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management How to onboard and offboard customers and users Understand key transition, onboarding and offboarding activities Understand the ways of relating with users and fostering user relationships Understand how users are authorized and entitled to services Understand different approaches to mutual elevation of customer, user and service provider capabilities Know how to prepare onboarding and offboarding plans Know how to develop user engagement and delivery channels Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement How to act together to ensure continual value co-creation Understand how users can request services Understand methods for triaging of user requests Understand the concept of user communities Understand methods for encouraging and managing customer and user feedback Know how to foster a service mindset (attitude, behavior and culture) Know how to use different approaches to provision of user services Know how to seize and deal with customer and user ?moments of truth? Know how the ?Service request management? practice can be applied to enable and contribute to service usage How to realize and validate service value Understand methods for measuring service usage and customer and user experience and satisfaction Understand charging mechanisms Know how to assess service value realization Know how to prepare to evaluate and improve the customer journey Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

ITIL 4 Managing Professional - Drive Stakeholder Value (DSV) with Exam
Delivered OnlineFlexible Dates
£2,385