3131 Associate courses in Downpatrick delivered Online

Learn how to become a crucial part of the construction industry and gain the skills for a lucrative career with our Quantity Surveying training. A significant building project will never leave the planning stages without there to make it happen. There are still many opportunities for skilled workers to make their mark in the UK building sector, and an online course may be the best option for learners currently. You will be given expert guidance on all aspects of the role, and even the history, of Quantity Surveying. The information has been gained from industry professionals and offers you the chance to earn a diploma of achievement. This Diploma in Building Quantity Surveying at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 150 CPD points) to make your skill development and career progression related to the topic substantial and easier than ever! This Quantity Surveying course provides a complete training package tailored to anyone who wishes to take part in distance learning. You will be taught the principles and responsibilities, as well as the role's fascinating background. A masterclass is then delivered on the essential skills needed for the position, including time management, cost estimation, budgeting strategies, contract tendering, procurements, and bill preparations. Additionally, you will be shown how to perform risk management, adhere to UK regulations, and file a final report. Everything you need to succeed as a Quantity Surveyor is here and online and ready for you to take at your pace. Enrol in the Quantity Surveying course now and build your career potential to new heights. The Quantity Surveying course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Quantity Surveying course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Quantity Surveying course. This Quantity Surveying training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the course today - gear up with the essential skills to set yourself up for excellence! Learning Outcomes of Quantity Surveying: Understand the principles and background of the course Be able to perform and record accurate measurements Know how to perform effective cost management Learn how to estimate project costs accurately Gain the ability to manage and tender important contracts Become confident in the acts of procurement and bill charging Attain the skill to assess risks and adhere to regulations Discover the techniques needed to provide the perfect report Who is This Course for? Why Prefer this course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Quantity Surveying course: Module 01: Quantity Survey: An Introduction Module 02: Development of the Quantity Surveyor Module 03: Quantity Surveying Measurement Module 04: Cost Management Module 05: Pricing and Operational Estimation Module 06: Contract Management and Tendering Module 07: Procurement and Bill Preparation Module 08: Predicting Potential Risk and Management Module 09: Regulation and Control Module 10: Report Writing Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Building Quantity Surveying at QLS Level 5 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Quantity Surveying course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path This Building Quantity Surveying course will allow you to kickstart or take your career in the relevant sector to the next stage. It covers the following careers and roles, such as: Architect Quantity Surveyor/ Assistant Quantity Surveyor Apprentice Associate Quantity Surveyor Project Quantity Surveyor Site Manager Project Manager Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Building Quantity Surveying at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of CompletionEndorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Learn to drive the visual meaning from the million rows of data with Tableau. This course will help you learn how to use different objects to create professional-looking dashboards. We will also focus on how to use containers in the best possible way. Basic knowledge of Tableau will be helpful.

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Earn Nicely, spend wisely, and you will live happily. Finance and investment bankers are the individuals who make 2+2=5 and get to keep the remaining 1 that's not really there. Our Finance & Investment Banking bundle will assist you in landing your dream job in Investment Banking. IPOs, Bonds, M&A, Trading, LBOs, Valuation: Everything is included in this 11-in-1 exclusive bundle. The demand for Finance and investment bankers is at an all-time high in the UK. Also, entry-level jobs in the banking and investment sector are among the best paid in the UK - you could be earning up to £50,000on starting. There may also be bonuses! So, enrol in our Finance & Investment Banking bundle to kickstart your career in this ever-growing sector and secure a better life! What Will You Learn from this Finance and Investment Banking Bundle: Acquire the ability to perform financial calculations and financial planning & management Get a detailed overview of investment and its key concepts, types & techniques Become fully aware of investment banking and its structure & valuation methods Learn capital budgeting, investment decision rules and budgeting & forecasting Gain knowledge of tax system & administration in the UK, tax return and the fundamentals of income tax Discover Forex trading, trading psychology and fundamental & technical analysis Gain an acute understanding of stock marketing, investing & trading, and investing in stocks to maximise returns Explore how to present financial information, principles of effective reports and data visualisation Fully understand fraud management, money laundering, AML, CDD and RBA Get comprehensive knowledge of various effective communication skills Along with this Finance & Investment Banking course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Finance & Investment Banking? Course 1: Investment Course 2: Stock Market Investing for Beginners Course 3: Investment Banking Course 4: Capital Budgeting & Investment Decision Rules Course 5: Budgeting and Forecasting Course 6: Level 3 Tax Accounting Course 7: Forex Trading Level 3 Course8:Team Management Course 9: Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 10: Effective Communication Skills Diploma Enrol now in Finance & Investment Banking to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning for this Finance & Investment Banking: Pay once and get lifetime access to 11 CPD courses in this Finance & Investment Banking Course Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the Finance & Investment Banking course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules of Finance & Investment Banking designed by expert instructors Learn at your ease - anytime, from anywhere Study the Finance & Investment Banking from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum of Finance & Investment Banking Bundle Course 1: Level 2 Financial Planning and Management Course Personal Finance Calculations Saving for Retirement Building Credit to Buy a Home Personal Finance Guides for Beginners Cashflow Management Budgets and Money Management Course 2: Investment Introduction to Investment Types and Techniques of Investment Key Concepts in Investment Understanding the Finance Investing in Bond Market Investing in Stock Market Risk and Portfolio Management Course 3: Stock Market Investing for Beginners Module 01: Introduction to the Course Module 02: Introduction to Stocks Module 03: Money Required for Primary Investment Module 04: Opening an Investment Account Module 05: Brokerage Account Walkthrough Module 06: Finding Winning Stocks Module 07: Earning from Dividends Module 08: Diversifying Portfolio Module 09: Investment Plan Module 10: Rebalancing Portfolio Module 11: Understanding Order Types Module 12: Investment Tax Module 13: Investment Rules: Rule-1 Module 14: Investment Rules: Rule-2 Module 15: Investment Rules: Rule-3 Module 16: Investment Rules: Rule-4 Module 17: Investment Rules: Rule-5 Module 18: Stock Market Dictionary Module 19: Setting Up the Trading Platform Course 4: Investment Banking Introduction to Investment Banking Structure and Side of Investment Banking Valuation Methods in Investment Banking Leveraged Buyout (LBO) Initial Public Offering (IPO) Merger and Acquisition Ethics in Investment Banking Course 5: Capital Budgeting & Investment Decision Rules Introduction NPV Method Payback Period Method Internal Rate of Return (IRR) Evaluating Projects in Different Lives Conclusion Course 6: Budgeting and Forecasting Introduction Detail Budget Requirement Process of Making Budget Course 7: Level 3 Tax Accounting Tax System and Administration in the UK Tax on Individuals National Insurance How to Submit a Self-Assessment Tax Return Fundamentals of Income Tax Payee, Payroll and Wages Value Added Tax Corporation Tax Double Entry Accounting Management Accounting and Financial Analysis Career as a Tax Accountant in the UK Course 8: Forex Trading Level 3 Introduction to Forex Trading Major Currencies and Market Structure Kinds of Foreign Exchange Market Money Management Fundamental Analysis Technical Analysis Pitfalls and Risks Managing Risk Trading Psychology Course 10: Fraud Management & Anti Money Laundering Awareness Complete Diploma Introduction to Money Laundering Proceeds of Crime Act 2002 Development of Anti-Money Laundering Regulation Responsibility of the Money Laundering Reporting Office Risk-based Approach Customer Due Diligence Record Keeping Suspicious Conduct and Transactions Awareness and Training Course 11: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Training Expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Requirements Anyone from any background can enrol in this training Bundle. Career path Upon successful completion of this Finance and Investment Banking bundle and equipped with the necessary skillsets, you might explore opportunities such as: Investment Banker Business Analyst Financial Associate Executive Director Managing Director Join Analyst Financial Advisor And much more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Level 2 Financial Planning and Management Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Duration 3 Days 18 CPD hours This course is intended for Operators, administrators, and architects for VMware Horizon who are responsible for the creation, maintenance, and delivery of remote and virtual desktop services Overview By the end of the course, you should be able to meet the following objectives: Describe the features, functions, and architecture of App Volumes Create and deliver application packages in App Volumes Deliver App Volumes published applications to virtual desktops and on-demand, using Horizon Run the App Volumes Application Capture Command-Line Program using appcapture.exe Perform advanced configuration of App Volumes Scale App Volumes to multiple locations and sites Describe the features, functions, and architecture of VMware Dynamic Environment Manager Manage application configurations, user environment settings, and personalization settings using VMware Dynamic Environment Manager Create predefined configurations for applications by using the Application Profiler Create predefined configurations for applications by using the Application Profiler Manage multiple environments using VMware Dynamic Environment Manager. Enable and synchronize the offline use of VMware Dynamic Environment Manager by using SyncTool Using VMware Horizon Smart Policies on the VMware Horizon platform This three-day course builds your skills in application management with VMware App Volumes? and VMware Dynamic Environment Manager?. You learn how to use App Volumes to deliver applications and data to desktops and users in seconds and at scale. You gain skills in managing application life cycles across installation, update, and replacement. You also learn how to use VMware Dynamic Environment Manager to provide personalization and dynamic policy configuration across virtual, physical, and cloud-based environments to simplify end-user profile management. Course Introduction Introductions and course logistics Course objectives Overview of App Volumes Explain features and benefits of App Volumes Identify benefits of VMware ThinApp© Identify App Volumes components and architecture Manage application management stages using App Volumes. Working with Application Packages Differentiate between Application, Package and Program Create an Application Package Assign an Application to an entity Use markers to assign the new version of an Application Package Differentiate between Classic and On-Demand delivery of applications Update an Application with a new Package Published Applications Identify the benefits of delivering Published Applications On-Demand List the steps and prerequisites for creating Published Applications on Demand Integrate Horizon Connection Server and App Volumes Manager Associate App Volumes Manager with an automated farm Add Application Pools from App Volumes Manager Advanced App Volumes Configuration Perform advanced configuration of App Volumes Scale App Volumes to multiple locations and sites Run the App Volumes Application Capture Command-Line Program using appcapture.exe Overview of VMware Dynamic Environment Manager Explain features and benefits of Dynamic Environment Manager Identify the components of Dynamic Environment Manager architecture Differentiate between user profile scenarios Management Console User Interface Configure Personalization settings Create Condition sets Perform Application migration Configure User environment settings Advanced Dynamic Environment Manager Configuration Scale Dynamic Environment Manager to multiple locations and sites Use Silos Run the App Volumes Application Capture Command-Line Program using appcapture.exe Application Configuration Management Predefined and user-customized application settings Using Application Profiler Privilege Elevation SyncTool Identify the features of SyncTool Implement SyncTool VMware Horizon Smart Policies Identify the scope of Horizon Smart Policies Configure Horizon Smart Policies settings Define Smart Policies Conditions

Duration 1 Days 6 CPD hours This course is intended for This course is intended for students who want to learn basic Word 2021 skills, such as creating, editing, and formatting documents; inserting simple tables and creating lists; and employing a variety of techniques for improving the appearance and accuracy of document content. Overview In this course, you will learn fundamental Word skills. You will: Navigate and perform common tasks in Word, such as opening, viewing, editing, saving, and printing documents, and configuring the application. Format text and paragraphs. Perform repetitive operations efficiently using tools such as Find and Replace, Format Painter, and Styles. Enhance lists by sorting, renumbering, and customizing list styles. Create and format tables. Insert graphic objects into a document, including symbols, special characters, illustrations, pictures, and clip art. Format the overall appearance of a page through page borders and colors, watermarks, headers and footers, and page layout. Use Word features to help identify and correct problems with spelling, grammar, readability, and accessibility. These days, most people take electronic word processing for granted. While we may still write out our grocery lists with pen and paper, we expect to use a computer to create the majority of our documents. It's impossible to avoid word-processing software in many areas of the business world. Managers, lawyers, clerks, reporters, and editors rely on this software to do their jobs. Whether you are an executive secretary or a website designer, you'll need to know the ins and outs of electronic word processing. Microsoft© Word 2021 is designed to help you move smoothly through the task of creating professional-looking documents. Its rich features and powerful tools can make your work easy, and even fun. In this course, you'll learn how to use Word 2021 to create and edit simple documents; format documents; add tables and lists; add design elements and layout options; and proof documents. This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Word Associate (Office 365 and Office 2021): Exam MO-100 and Word Expert (Office 365 and Office 2021): Exam MO-101 certifications. Getting Started with Word 2021 Topic A: Navigate in Microsoft Word Topic B: Create and Save Word Documents Topic C: Manage Your Workspace Topic D: Edit Documents Topic E: Preview and Print Documents Topic F: Customize the Word Environment Formatting Text and Paragraphs Topic A: Apply Character Formatting Topic B: Control Paragraph Layout Topic C: Align Text Using Tabs Topic D: Display Text in Bulleted or Numbered Lists Topic E: Apply Borders and Shading Working More Efficiently Topic A: Make Repetitive Edits Topic B: Apply Repetitive Formatting Topic C: Use Styles to Streamline Repetitive Formatting Tasks Managing Lists Topic A: Sort a List Topic B: Format a List Adding Tables Topic A: Insert a Table Topic B: Modify a Table Topic C: Format a Table Topic D: Convert Text to a Table Inserting Graphic Objects Topic A: Insert Symbols and Special Characters Topic B: Add Images to a Document Controlling Page Appearance Topic A: Apply a Page Border and Color Topic B: Add Headers and Footers Topic C: Control Page Layout Topic D: Add a Watermark Preparing to Publish a Document Topic A: Check Spelling, Grammar, and Readability Topic B: Use Research Tools Topic C: Check Accessibility Topic D: Save a Document to Other Formats

Duration 1 Days 6 CPD hours This course is intended for This course is intended for students who have a foundational working knowledge of PowerPoint, who wish to take advantage of the application's higher-level usability, security, collaboration, and distribution functionality. Overview In this course, you will use the advanced tools and features in PowerPoint to create and deliver engaging presentations.You will: Customize design templates. Add tables. Add charts. Work with media. Build advanced transitions and animations. Collaborate on a presentation. Customize the delivery of a presentation. Modify presentation navigation. Secure and distribute a presentation. Meetings, instruction, training, pitches; these are all a part of our daily lives. We are often called upon to deliver presentations with little notice, at multiple venues, and with varying requirements. And, some of these presentations include sensitive information that needs to be guarded. Given all the variables, it may seem an overwhelming task to deliver your content, on time, to all audiences, and to only those who need to see it. Oh, and by the way, you need to make it interesting, informative, and memorable. So, how do you do it? Without the help of a robust set of tools, it would be nearly impossible. But Microsoft© PowerPoint© provides you with a variety of such tools that can help you deliver content in nearly any situation, while saving time and effort. By taking advantage of these tools, you will be creating presentations that not only stand out from the crowd, but also don't consume all of your available time. Note: Most Office users perform the majority of their daily tasks using the desktop version of the Office software, so that is the focus of this training. The course material will also enable you to access and effectively utilize many web-based resources provided with your Microsoft 365? subscription. Helpful notes throughout the material alert you to cases where the online version of the application may function differently from the primary, desktop version. This course may be a useful component in your preparation for the PowerPoint Associate (Microsoft 365 Apps and Office 2019): Exam MO-300 certification exam. Lesson 1: Customizing Design Templates Topic A: Modify Slide Masters and Slide Layouts Topic B: Modify the Notes Master and the Handout Master Topic C: Add Headers and Footers Lesson 2: Adding Tables Topic A: Create a Table Topic B: Format a Table Topic C: Insert a Table from Other Office Applications Lesson 3: Adding Charts Topic A: Create a Chart Topic B: Format a Chart Topic C: Insert a Chart from Microsoft Excel Lesson 4: Working with Media Topic A: Add Audio to a Presentation Topic B: Add Video to a Presentation Topic C: Add a Screen Recording Lesson 5: Building Advanced Transitions and Animations Topic A: Use the Morph Transition Topic B: Customize Animations Lesson 6: Collaborating on a Presentation Topic A: Review a Presentation Topic B: Co-author a Presentation Lesson 7: Customizing Presentation Delivery Topic A: Enhance a Live Presentation Topic B: Record a Presentation Topic C: Set Up a Slide Show Lesson 8: Modifying Presentation Navigation Topic A: Divide a Presentation into Sections Topic B: Add Links Topic C: Create a Custom Slide Show Lesson 9: Securing and Distributing a Presentation Topic A: Secure a Presentation Topic B: Create a Video or a CD

Are interested in understanding and protecting big data? Do you want to utilize any data that have been presented to you to its full extent? This Bundle Course will solve all of your problems! Description:  Interpreting data is of immense importance when you handling data. Only then you can fully use it to your business. At the same time when you use data online, there is always a chance that your data can be stolen. Learn how to protect your information in this data bundle course. Make you own database and reap its benefits. In this course, you will know how to create your database and database user.You will then master how to import database tables since most new scripts come with a built-in installer, the scripts create all database, but when the time comes that there is no installer provided, then you have to create one manually. Upon completion of the course the students will possess a solid knowledge of data protection law, as well as an understanding of the practical implications for different organisations. Who is the course for? Employees of the business industry and other businessmen who want to learn how to utilise and create their database. Anyone who wants to surf the net safely. People who have an interest in setting up their database and learn to become an expert on it. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Data Bundle Course will be very beneficial and helpful, especially to the following careers: Businessman Product Creators Programmers Sales Managers Top Executives Website Developer Data protection associate Legal counsellor Head of data protection Commercial solicitor Data privacy solicitor. Module 1: Database Basics What is a Database 01:00:00 Definition of Terms 01:00:00 Database Users and Languages 01:00:00 Components of a Database System 01:00:00 Basic Set Concepts 01:00:00 Relations as a Database 01:00:00 Relational Database Operators 01:00:00 Database keys 01:00:00 Module 2: Understanding Big Data What Is Big Data? Hint: You're a Part of It Every Day 01:00:00 Why Is Big Data Important? 01:00:00 Why IBM for Big Data? 01:00:00 All About Hadoop: The Big Data Lingo Chapter 01:00:00 InfoSphere BigInsights: Analytics for Big Data at Rest 01:00:00 IBM InfoSphere Streams: Analytics for Big Data in Motion 01:00:00 Module 3: Data Protection Why Internet Marketers Need More Protection 00:30:00 You Can't Be Anonymous 00:15:00 Start With Basic Security Measures 01:00:00 Using Disclaimers 01:00:00 Proper Use Of Email 01:00:00 Protecting Product Rights 01:00:00 Protecting Your Website 01:00:00 Terms Of Use Or Service 00:30:00 Privacy Policy 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Data Bundle Course 00:30:00 Final Exam Final Exam- Data Bundle Course 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Discover the core principles of effective retail operations through this comprehensive training program for retail assistants. Dive into essential topics such as retail management strategies, buying and merchandising, pricing techniques, supply chain management, and customer interactions. Learn the nuances of the sales process, customer checkout experiences, consumer behavior, and the significance of targeted marketing. Explore the art of communicating with customers and delve into retail psychology. Gain insights into negotiating deals with suppliers, ensuring store security, and understanding management skills for team leadership. This training equips aspiring retail assistants with a well-rounded understanding of the retail industry. Learning Outcomes: Grasp the fundamentals of retail management and strategies. Explore the complexities of retail buying and effective merchandising. Understand various retail pricing techniques and strategies. Master supply chain management principles within a retail context. Navigate the sales process and provide optimal customer checkout experiences. Analyze consumer behavior and apply targeted marketing approaches. Develop effective communication skills for customer interactions. Comprehend legal aspects such as the Consumer Rights Act. Why buy this Retail Assistant?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Retail Assistant you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Retail Assistant course is ideal for Individuals aspiring to become retail assistants. Current retail employees seeking comprehensive training. Customer service professionals transitioning to retail roles. Individuals with a keen interest in retail operations. Prerequisites This Retail Assistant was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Retail Assistant - Average Earnings: £16,000 - £22,000 per year. Customer Service Representative - Average Earnings: £18,000 - £24,000 per year. Visual Merchandiser - Average Earnings: £20,000 - £30,000 per year. Sales Associate - Average Earnings: £16,000 - £22,000 per year. Retail Supervisor - Average Earnings: £18,000 - £24,000 per year. Course Curriculum Module 01: Introduction to Retail Management Introduction to Retail Management 00:22:00 Module 02: Retail Strategy Retail Strategy 00:13:00 Module 03: Retail Buying and Merchandising Retail Buying and Merchandising 00:17:00 Module 04: Retail Pricing Retail Pricing 00:32:00 Module 05: Supply Chain Management in Retailing Supply Chain Management in Retailing 00:12:00 Module 06: The Sales Process and Dealing with Customers at the Checkout The Sales Process and Dealing with Customers at the Checkout 00:10:00 Module 07:Importance of Consumer Behaviour Importance of Consumer Behaviour 00:12:00 Module 08: Taking Trends and Targeting Customers Effectively Taking Trends and Targeting Customers Effectively 00:11:00 Module 09: The Importance of Communicating with Customers The Importance of Communicating with Customers 00:18:00 Module 10: Choosing a Retail Location Choosing a Retail Location 00:14:00 Module 11: Retail Psychology Retail Psychology 00:13:00 Module 12: Negotiate the Right Deal with Suppliers Negotiate the Right Deal with Suppliers 00:12:00 Module 13: Develop Store Security Procedures Develop Store Security Procedures 00:16:00 Module 14: Management Skills for Leading Your Team Management Skills for Leading Your Team 00:17:00 Module 15: Selling in Multiple Channels Selling in Multiple Channels1 00:21:00 Module 16: Retail Brand Management Retail Brand Management 00:16:00 Module 17: Health & Safety for Retail Stores Health & Safety for Retail Stores 00:21:00 Module 18: Consumer Rights Act Consumer Rights Act 00:15:00 Mock Exam Mock Exam - Retail Management 00:20:00 Final Exam Final Exam - Retail Management 00:20:00 Assignment Assignment - Retail Assistant 00:00:00

Do you want to improve your customer service skills & want to make your customers happy? Do you want to exceed customer expectations and want to create clients who spread words about your business? If yes, then enrol now and benefit from this course. Description: This Customer Service course teaches the basics of customer service and translates that knowledge into practical application. Students will come away from this customer service course knowing how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance their work experience. Students will learn the difference between internal and external customers and will find out how the development and implementation of a comprehensive customer service policy promote consistency in how customers are treated and keep customers happy. Who is the course for? Individuals who have any interaction with customers in any business. People who want to take their customer service skills to the next level. Students. Job seekers. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Level 2 Certificate in Customer Service is a useful qualification to possess, and would be beneficial for the following professionals: Administrative Receptionist. Assistant Office Manager. Call Center Customer Service Representative. Call Center Representative. Call Center Supervisor. Customer Care Representative. Customer Service Administrative Assistant. Customer Service Agent. Customer Service Analyst. Customer Service Assistant. Customer Service Associate. Customer Service Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Conclusion 00:15:00 Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Customer Service Skills First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Certificate in Customer Service 00:30:00 Final Exam Final Exam- Certificate in Customer Service 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Elite EA/PA Forum We are delighted to announce that the Elite EA/PA Forum for Australia & New Zealand will be on the 25th of September 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: The Future-Proofed Assistant: Speak Up, Stand Out & Shape Your Career Path How to reimagine your Assistant role in 2025 and beyond - How the EA role is evolving (and what Executives now expect) & why Assistants who think like strategists will be indispensable Assertiveness as an Assistant – The key to retaining your role & the difference between being ‘helpful’ and being ‘heard’ Self-Advocacy as a Career Growth Strategy – The importance of advocating for your career development, workload boundaries and recognition Own Your Professional Future - Map your career development. Whether you're an EA for life or looking to a role beyond in the future, this is for you. Ruth Kilah Career Bio: Ruth is an international executive career coach and founder of Hoxton Hyde – Executive Career Coaching & Mentoring, delivering 1:1 and group programs for experienced Executive Assistants. She specialises in helping EAs step into higher-level roles, increase their income, and expand their professional impact. With 14 years’ experience supporting C-suite executives in Australia and the UK, Ruth brings deep industry insight and a strategic approach to career development. She empowers Assistants to gain clarity on their next move, adopt a strategic mindset, communicate their value effectively, and lead their own growth conversations with confidence. A former EA turned Stakeholder Relations and Project Manager, Ruth launched Hoxton Hyde in 2018 after spotting a clear gap in the market for tailored coaching for career-driven EAs. She is a recognised member of the World Administrators Alliance and a respected thought leader in the EA space, regularly sharing insights via LinkedIn and Instagram. Ruth is also a certified fitness and wellness coach, passionate about helping Assistants achieve long-term career fulfilment through intentional development and well-being. Panel: Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Emma-Kate Bos Bio Emma-Kate works alongside the CEO at Squadron Energy, one of Australia’s leading renewable energy companies. With over 28 years of experience in Executive Assistant and Operational roles supporting business leaders in professional services, politics, membership industries, sporting and not-for-profit organisations, Emma-Kate has a deep understanding of business support roles and has managed large teams of assistants and receptionists. She is passionate about developing and mentoring team members Emma-Kate holds an Associate Degree in Law, Mini MBA and Certificate in Public Relations. Sepi Nowlands Sepi has also worked as an EO for Deloitte and spent 18 years previously as an Executive Assistant at the ATO, Law Council of Australia, Grains Research and Development Corporation and Air Services Australia. Holly Clareburt Hollie Clareburt is an experienced Executive Assistant, currently supporting the Managing Director of Microsoft New Zealand and the Chief Partner Officer. Known for her professionalism and discretion, she excels in providing high-level support in fast-paced, executive environments. Prior to Microsoft, Hollie was Executive Assistant to the Chief of Corporate & Enterprise Systems at BECA, and previously supported the CEO at SKY News New Zealand. Her career reflects a strong track record of reliability, organisation, and executive partnership. Liv Wilson With over 20 years of experience across banking, government, creative industries, and global tech, Liv has supported senior leaders at companies including LinkedIn and Slack. She brings a strategic lens to the business support function, with deep expertise in operations, leadership enablement, and organisational effectiveness. As a passionate advocate for elevating the role of Executive Assistants, Liv has led women’s networks, championed DEI and social impact initiatives, and continues to push for recognition of business support as a critical driver of business success. She is currently working on her side hustle business - collaborating with executives, entrepreneurs, and small business owners to amplify their impact by removing operational barriers, optimising systems, and unlocking their capacity to lead and grow. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities, along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts: To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑