3113 Associate courses in Downpatrick delivered Online

Description: Gap analysis is a tool used by the Project Managers, Process Improvement teams and even individuals to identify the problems for process improvement. Through gap analysis, you can judge where a person or company is when compared with where that person or firm should like to be. In the Process Improvement with Gap Analysis Certificate Course, you will learn how to compare the actual performance with potential or desired performance which is the key thing of gap analysis. The course helps you to gain knowledge about Process improvement through Gap analysis so that you can define and identify goals and explore the feasible solutions and improve your process of self-improvement. Learning Outcomes: Know defining the term 'gap analysis' Recognise various kinds of gap analyses Learning to perform all phases of the gap analysis process Produce a gap analysis report Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Process Improvement with Gap Analysis Certificate Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Process Improvement with Gap Analysis Certificate Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 What is Gap Analysis? 00:30:00 The Gap Analysis Process 00:30:00 Supporting Tools 00:30:00 Creating a Gap Analysis Report 00:15:00 Mock Exam Mock Exam- Process Improvement with Gap Analysis Certificate Course 00:20:00 Final Exam Final Exam- Process Improvement with Gap Analysis Certificate Course 00:20:00

In today’s fast-paced business environment, effective material management is a cornerstone for operational efficiency. This CPD Accredited course offers a comprehensive exploration of the core principles and best practices involved in managing materials within any organisation. From procurement and inventory control to forecasting and distribution, you will gain valuable insights that will directly contribute to streamlining operations and reducing costs. Designed for professionals across various industries, this course delves into key aspects that will enhance your ability to manage materials with precision and foresight. By completing this course, you’ll build a solid foundation in material management, learning how to optimise stock levels, improve supplier relationships, and implement strategies that contribute to a smoother supply chain. Whether you’re looking to improve processes within your current role or looking to advance your career, this course offers a flexible and effective approach to mastering material management. With its clear structure and in-depth content, it provides the knowledge you need to navigate the complexities of this vital area with confidence. Course Curriculum: Module 01: Introduction to Material Management Module 02: Purchasing and Supply Chain Management Module 03: Inventory Management, Planning and Control Module 04: Stores Management and Control Module 05: Forecasting Module 06: Material Requirements Planning Module 07: Materials Handling Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Material Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Material Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Material Management - CPD Accredited training.

Overview This comprehensive course on Performance Centered Asset Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Performance Centered Asset Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Performance Centered Asset Management. It is available to all students, of all academic backgrounds. Requirements Our Performance Centered Asset Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 19 lectures • 03:27:00 total length •Introduction: 00:06:00 •Industrial Maintenance: 00:30:00 •Dependability (RAMS): 00:10:00 •Asset Classification: 00:12:00 •Asset Analysis: 00:12:00 •Planning & Scheduling Part-1: 00:07:00 •Planning & Scheduling Part-2: 00:10:00 •The Process as a Whole: 00:08:00 •Implement the Foundations: 00:18:00 •Organising Predictive Maintenance Program: 00:28:00 •Parts Replacement Period: 00:10:00 •Insurance Spares Optimisation: 00:09:00 •Computerised Maintenance Management System (CMMS): 00:06:00 •Maintenance Outsourcing: 00:04:00 •Maintenance Costs: 00:06:00 •Ratios and Performance Indicators: 00:14:00 •Reliability-Centered Maintenance (RCM): 00:08:00 •Total Productive Maintenance (TPM): 00:09:00 •Resource - Performance Centered Asset Management: 00:00:00

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want Why Facility Management Training Course right for you? Whether you are self-taught or you want to fill in the gaps for better efficiency and productivity, this facility management course will set you up with a solid foundation to become a confident facilitator and develop more advanced skills. This comprehensive facility management course is the perfect way to kickstart your career in the field of facility management. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry experts, to enable you to learn quickly and efficiently and at your own pace and convenience. Facility Management Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction What is a Facility What is a Facility What is Facility Management What is Facility Management Why Facility Management Why Facility Management Function of Facility Management Function of Facility Management Principles of Facility Management Principles of Facility Management Triangle of Ps Triangle of Ps Key Facility Management Services Key Facility Management Services Role of a Facility Manager Role of a Facility Manager Types of Functions in FM Types of Functions in FM Models of Facility Management Models of Facility Management Who should take this course? This comprehensive facility management course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of facility management. Entry Requirements There are no academic entry requirements for this facility management course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Free: 25 PDF & Transcript Certificates | 20 Prime Courses + 5 Career Planning Courses | 24/7 Tutor Support

20 Prime Courses + 5 Career Planning Courses | Free PDF & Transcript Certificates Included | Tutor Support

20 Prime Courses+ 5 Career Planning Courses| CPD Certified Diploma| Free 25 PDF+ Transcript Certificate| Lifetime Access

Level-4 QLS Endorsed | 30 in 1 Diploma Bundle | +Gifts: 30 Free CPD PDF Certificate | Lifetime Access

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers who are responsible for deployment and application engineering for Cisco Unified Contact Center Express customers. System and technical support engineers. Day 1 and Day 2 support personnel. Customers deploying and maintaining Cisco Unified CCX Overview Upon completing this course, the learner will be able to meet these overall objectives: Review Cisco Unified CCX environment components Create prompt recording tools Create a helpdesk script Apply common sense principles for scripting and system management, such as: Prompt, document, and grammar management Using the default script Scripting for proper call termination and ending a script Abandon rates Exception handling Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Setup access and use an external database Define and use skills Script for conditional routing Script for basic callback scenarios Setup and use enterprise data and session management Script for queuing and scheduled callback scenarios Building on the knowledge base and scripting experience learned in the UCCXD class, the student will explore advanced techniques in scripting and overall Cisco Unified CCX functionality. During this five day class the students will use advanced scripting to implement features that extend the functionality of Cisco Unified CCX using many of the tools that are already available in the premium version of the product. Students should expect to spend time using the script editor and other tools to create developer tools and enhanced scripts to provide for a more functional and user-friendly customer experience. Activities include creating prompt recording tools, applying common sense scripting principles, creating simple and complex ACD routing scripts, holiday routing, external database access, various callback scenarios such as non-queuing, queuing, and scheduled callbacks, defining and using enterprise data, passing data from one script to another using session management, and much more. Additionally, since this class focuses on complex scripting concepts, it requires the student to learn more about fundamental scripting requirements such as data manipulation and formatting, using variables and array variables, and using Java programming methods. Course Introduction Learner Prerequisite Skills and Knowledge Course Goal Course Objectives Course Flow General Administration Lab Diagram Please Introduce Yourself Lesson 1: Cisco Unified CCX Overview Components of the Cisco Unified CCX Environment Gateways Routers Cisco Unified Communications Manager Cisco Unified CCX Script Editor Cisco Finesse Cisco Unified Intelligence Center Cisco Unified CCX Agent External Servers Cisco Unified CCX System Cluster Components Engine Database Server Call Flow Terms The Call Flow The Debug Process Reactive Non-Reactive Lesson 2: Prompt Recording Utilities Prompt Recorder Emergency Message Recorder Lesson 3: Basic ACD Routing Review Script Steps used in a Simple ACD Routing Script Resource Group Routing Defining the Contact Service Queue Create a Simple ACD routing script Lesson 4: Common Scripting Concepts Prompt Management Using the Default Script Terminating a Call and Ending a Script Abandon Rates Exception Handling Script Interruptions Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Lesson 5: Accessing an External Database Database architecture and supported databases Setting up the Database Subsystem Using Database script steps Lesson 6: Skills Based Routing Appling skills to agents Defining the Contact Service Queue Specifying the CSQ in the Script Lesson 7: Advanced ACD Routing Overflow Routing When to Overflow How to get the Data Needed for Making Decisions Describe Methods of Overflowing Lesson 8: Basic ACD Callback Options Setup the Email Subsystem Script for Email Notification Script for Leaving a Recorded Message Script for Callback when Queue Times have Decreased Lesson 9: Enterprise Data and Session Management Define Enterprise Data in Cisco Finesse Define a Call Variable Layout in Cisco Finesse Define ECC Variables in the script editor Set Enterprise Data in the script Define Session Management Setup Session Management Use Session Management to Pass Variable Information Between Scripts Lesson 10: Advanced ACD Callback Options Leave Queued Message with an Option for Callback Scheduled Callback

Overview This comprehensive course on Hewlett Packard Application Life Cycle Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Hewlett Packard Application Life Cycle Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Hewlett Packard Application Life Cycle Management. It is available to all students, of all academic backgrounds. Requirements Our Hewlett Packard Application Life Cycle Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 8 lectures • 03:51:00 total length •Module 01: Introduction on HP Application Life Cycle Management (HP ALM): 00:35:00 •Module 02: Requirements Module: 00:34:00 •Module 03: Test Plan Module: 00:47:00 •Module 04: Test Lab Module: 00:49:00 •Module 05: Defects Module: 00:31:00 •Module 06: Uploading Test cases using MS Excel: 00:18:00 •Module 07: Using Reports in HP ALM: 00:17:00 •Assignment - Hewlett Packard Application Life Cycle Management: 00:00:00