6029 Assistant courses

If you've ever phoned a GP surgery or hospital and been greeted by someone who seems to know everything — that’s the work of a Medical Administrator. This course gives you the knowledge to handle medical paperwork, book appointments, manage patient records, and decode the mysterious world of medical jargon — without the need for a white coat or a stethoscope. It’s built for anyone who wants to move confidently into a medical office setting, learning everything from basic office procedures to patient confidentiality and communication techniques — all without leaving your sofa. The UK healthcare sector is one of the busiest in Europe, with over 1.5 million NHS staff and rising demand for admin professionals who keep things running smoothly behind the scenes. With this online course, you'll find out how medical offices stay organised, how records are handled, and how the front desk often runs the show — all while keeping it calm and polite. Whether you're aiming for a role in a hospital, private clinic or GP surgery, this course walks you through the essentials in a way that makes sense. No jargon. No fluff. Just everything you need to know to get moving in the world of medical admin. Learning outcome: After completing this course successfully, you will Learn about clinical and medical administration Understand how to manage a filing system and medical records Understand how to preserve confidentiality in a medical setting Learn the terminology and jargon used in medical Know how to keep up with workplaces safety Acquire an understanding of healthcare information technology Learn about legal considerations and ethics Key Features of the Medical Administrator Course : Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Course Curriculum The detailed curriculum outline of our Medical Administrator course is as follows: ***Medical Administrator*** Module 01: Introduction to Medical and Clinical Administration Module 02: Organise Schedules Module 03: Maintaining Medical Records Module 04: Effective Filing Systems in Medical Offices Module 05: Confidentiality in a Medical Environment Module 06: Controlling Stocks and Supplies Module 07: Medical Jargon and Terminology Module 08: Maintaining Workplace Safety Module 09: Information Technology in Health Care Module 10: Medical (Clinical) Coding and Billing Module 11: Legal aspects and Ethics Accreditation All of our courses, including this Medical Administrator course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your courses, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. Who is this course for? Anyone can enrol in this Medical Administrator course. This course will provide a wealth of information for: Anyone who enjoys learning new skills Anyone looking to get ready for greater employment opportunities Anyone seeking to enhance their career in order to obtain promotions Anyone who wishes to raise their current abilities to a higher level. Career path You will be able to pursue a number of careers after completing this course, including: Medical Secretary Health records clerk Medical Assistant Medical Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Parapsychology and Paranormal course offers a comprehensive exploration of mysterious phenomena beyond the realm of conventional understanding.

9-in-1 Premium Bundle | CPD Accredited | Free PDF Certificate | Tutor Support

This course will encourage you to prepare, maintain, and support the change process and guide you through the stages of change to adjust to the rapidly changing environment. In this course, you will understand the human reaction to change and the practical strategies to make potentially difficult situations more manageable. This comprehensive course outlines the tactics for dealing with anger, stress and challenging situations, including the aspects involved and the competencies required to cope with the changes. You will also understand exactly how change management improves organizational decisions and how to implement and support change plans. In just 120 Minutes, you will: Learn change management fundamentals Explore the things that happen before, during and after the change Apply change management methodology and toolset to any impending situation Determine the pace of change and approaches to deal with resistance Be able to confidently explain the value of change management to your companions and followers Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. This lesson is ideal for: Managers Team Leaders Office Executives Assistant Managers Office Administrators Employees Secretaries Receptionists Course Content Change Management Course Overview 00:05:00 What is Change? 00:10:00 The Change Cycle 00:05:00 The Human Reaction to Change 00:05:00 The Pace of Change 00:10:00 The Four Room Apartment 00:05:00 Dealing with Resistance 00:05:00 Adapting to Change 00:10:00 Strategies for Dealing with Anger 00:10:00 Managing Stress 00:15:00 Mock Exam Mock Exam - Change Management 00:20:00 Final Exam Final Exam - Change Management 00:20:00 Assignment Assignment - Change Management 6 days, 4 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Fire Safety Awareness for Teaching Assistants is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Fire Safety Awareness for Teaching Assistants and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 2 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. . Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Fire Safety Module 01: Introduction to Fire Safety 00:33:00 Module 02: Fire Safety Legislation Module 02: Fire Safety Legislation 00:36:00 Module 03: Measures of Fire Safety Module 03: Measures of Fire Safety 00:40:00 Module 04: Fire Emergency: Evacuation Procedures Module 04: Fire Emergency Evacuation Procedures 00:15:00

From business to research, having a solid grasp of Excel Data analysis can open doors of opportunity in various industries. Learn this valuable skill set from the comfort of your home with the Data Analysis In Excel course. This course will introduce you to the ins and outs of Excel data analysis. This Data Analysis In Excel course will help you establish a solid foundation in Excel data analysis. This course will help you pick up the skills to visualise data with charts in Excel. Here, you will also learn about Pivot Tables and Charts. Furthermore, the course will teach you how to work with multiple Workbooks. In addition, you will learn about Lookup factions and how to use them. By the end of this course, you will know the essentials of automating Workbook functionality. This course will assist you in securing effective data analysis skills. In addition, you will receive a QLS-endorsed certificate of achievement. This certificate will enhance your employability in the relevant job market. Join now!  Learning Outcomes Understand the basic principles of data analysis with Excel Learn how to visualise data with Excel charts Build your expertise in using Pivot Tables and Charts Grasp the techniques of working with multiple Worksheets and Workbooks Know the process of automating Workbook functionality Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of achievement. This certificate will be delivered to your doorstep through the post for £99. An extra £10 postage charge will be required for students leaving overseas.  CPD Accredited Certificate After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment At the end of the course, there will be an MCQ assessment. In order to pass this exam, you must score at least 60%. When you submit the assessment, it will be examined, and the results will be given to you immediately. Career path This course is designed to help you extant your knowledge and understanding of this sector. After completing the course, you will be able to explore career options such as Data Analyst Research Assistant Researcher Business Analyst

A CPD approved and CSTF aligned one-day training course for Healthcare Professional; covering Health & Safety topics; including Equality and Diversity; Fire Safety; Risk Assessment; Preventing Radicalisation; Data Security; Infection Control; Manual & Handling; Conflict Resolution; Safeguarding Vulnerable Adults; Safeguarding Children; Lone worker; Autism and Basic Life Support. This is an annual requirement.

'Dogs do speak, but only to those who know how to listen'- Orhan Pamuk. Do you wish to compile a precise list of crucial details and things to consider when understanding dog behaviour? Then you are the ideal pick for this course. Know your dog better and change the way you interact with it with our Dog Behaviour course. This course on Dog Behaviour will provide you with the fundamental knowledge and abilities you need to comprehend dog behaviour. You will get knowledge on training dogs and puppies, dog diet, and dog agility after completing this course. Additionally, you will learn about the pet industry, pet first aid, and animal science. The Dog Behaviour course covers all the most recent subjects to keep you updated on job market advancements. With the help of this course, you can hone your professional abilities and fundamental knowledge to the level necessary for your employment. Additionally, this training will give your resume extra value so that it stands out to potential employers. You'll improve your knowledge and abilities while also getting a better idea of how your profession may develop in the future. You can arm yourself with the necessities to stay afloat during the competition by the end of this course. So, what more is there to wait for? Enrol as soon as possible in our course to deepen your knowledge about dog behaviour. This Bundle Consists of the following Premium courses: Course 01: Dog Behaviour and Training Course 02: Training for Puppies Course 03: Dog Groomer Training Course 04: Dog Training - Stop Dog Barking Course 05: Wildlife Rescue and Rehabilitation Course Course 06: Dog Raw Diet Training - Level 2 Course 07: Pet Sitting and Dog Walking Training Diploma Course 08: Dog Agility Course 09: Animal Science Course 10: Pet First Aid Course 11: Pet Business Course As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Dog Behaviour and Training to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Learning outcome: After finishing this course, you will: Learn how to train your dog to correct any behavioural issues. Determine the methods for effectively training your puppies. Discover the techniques required to properly groom a dog. Know how to properly train your dog to stop barking. Gain knowledge about the process of saving and rehabilitating wildlife. Be informed about the raw diet for dogs and how to feed it to your dog. Learn about the qualifications required for a dog walker and pet caretaker. Explore dog agility and how to teach your dog to perform it. Get information about the importance of animal science. Possess knowledge on how to administer pet first aid. Get familiar with the business associated with companion animals. Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Course Curriculum Course 01: Dog Behaviour and Training The Proof Is In The Pudding Here's What You'll Get From This Course Feeding Time - Aggression and Stealing Food The Right Way To Greet A Dog And Stop Jumping Up Separation Anxiety Dog Language - What They're Really Saying! The Answers To 10 Popular Dog Questions You Are Likely To Be Asked The Answers To 10 Common Puppy Training Questions That You'll Likely To Be Asked Dog Training Consultations With Clients Course 02: Training for Puppies The Proof Is In The Pudding - This Is What People Say Here's What You'll Get From This Course How To Choose The Right Puppy For You And Getting Ready To Bring Them Home The 4 Top Puppy Problems Answered More Puppy Questions Answered Course 03: Dog Groomer Training The History of Dog Grooming Why Do We Groom? Anatomy Breed Groups and Coat Types Equipment and Techniques Keep Your Dog Healthy and Clean Things to Look for Before You Groom a Dog Pre-grooming and General Care Preparation Skin Conditions How to Bathe Your Dog How to Get Your Dog to Love Bath Time Drying Your Dog After a Bath Bathing and Drying: General Considerations Grooming Details (Clipping, Scissors, Ears, Teeth, Feet, Bottoms) Basic First Aid Course 04: Dog Training - Stop Dog Barking The Proof Is In The Pudding - This Is What People Say Here's What You'll Get From This Course Front Door Barking Back Garden/Yard Barking Barking At Cats When Out Or In The Back Garden/Yard Dogs Who Bark At And Are Fearful Of Men (Or Women) Do You Need Help With Other Unwanted Behaviors? This Will Help. Course 05: Wildlife Rescue and Rehabilitation Course Module 01: Overview of Wildlife Rehabilitation Module 02: Becoming a Wildlife Rehabilitator Module 03: Human Safety in Wildlife Rescue Module 04: Basic Animal Health Module 05: Wildlife Injuries Module 06: Disease Control Module 07: Best Way to Interact with Animals Course 06: Dog Raw Diet Training - Level 2 Meet Me And 'The Boys!' This Is Where It All Started. What You'll Get From This Course BARF (Bones And Raw Food) Feeding For Dogs Important - Please Read This Raw Meaty Bones (RMB) Or Prey Model Feeding For Dogs Raw Meaty Bones Feeding 3rd Suggestion - Ready Made BARF Course 07: Pet Sitting and Dog Walking Training Diploma Introduction to Pet Sitting Licences and Legislation Setting up Your Own Pet Sitting Business Managing Your Pet Sitting Business Getting to Know the Dogs & Puppies Dog Walking Getting to Know the Kittens and Cats Learning about Birds Specific Information on Rabbits & Guinea-Pigs Specific Information on Ornamental Fish Specific Information on Reptiles Safety and Emergencies Course 08: Dog Agility Introduction to Dog Agility What to Know Before Starting? Understanding Dogs' Behaviour, Responses and Communication Basic Physical Training Obstacle Training 1 (Contact Obstacle) Obstacle Training 2 (Tunnels and Jumps) Flatwork and Course Design Agility and Health About Competitions Course 09: Animal Science Principles of Animal Science Animal Anatomy and Physiology Cell Biology Biochemistry Animal Microbiology Genetics and Evolution Animal Nutrition Animal Disease and Medicine Animal Behavioural Ecology Pet Care Wildlife Management Animal Welfare Course 10: Pet First Aid Basics of First Aid Handling Fracture and Injuries Stings, Bites and Burns Impalement Injuries, Drowning and Choking Pet First Aid for Fainting, Fever and Dehydration First Aid for Breathing Problems Diarrhoea and Vomiting Treatment for Difficult Labour and Poisoning Straining, Sunburn and Wounds Shock and Regular Check-Ups Cardiopulmonary Resuscitation (CPR) Tips for Handling Pets Course 11: Pet Business Course Introduction Legal Requirements Running Your Own Business Marketing Setting Your Prices Business Costs Forms & Record Keeping Pre-Service Visit Difficulties & Challenges How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone who has a pet or wants to get a pet Anyone interested in pursuing a career as an animal behaviourist Anyone who wants to understand animal behaviour better Anyone who advocates for animal welfare and well-being Anyone who trains dogs Any dog professionals Any Animal Communicators Note: This is not a professional course. This course only covers theoretical knowledge about the topic. Requirements There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path After completing this Dog Behaviour course, along with further education and training, you may be able to advance your career in the relevant job market. Animal care worker - (Salary: £14,000 to £24,000) Pet shop assistant - (Salary: £14,500 to £17,500) Dog handler - (Salary: £16,000 to £30,000) Assistance dog trainer - (Salary: £16,000 to £28,000) Dog groomer - (Salary: £13,500 to £20,000) Certificates Certificate of completion Digital certificate - Included

[vc_row][vc_column][vc_column_text] Description: Learn effective time management and perform work tasks faster and more efficiently with this Organisational Skills Course. In this course, you will learn how to use your time, energy and resources wisely, which is something every employee values. Having this set of transferable skills will enable you to take control of your professional and personal life, to get things done quicker and in a more practical way. To possess these skills, you will need self-discipline and dedication that are both essential for career progression. Through this course, you will learn how to manage your time effectively, to stay organised in all areas of life. You will also be introduced to techniques that will help with team building and will develop essential management skills.  The key to success is knowing how to plan and organise. With this organisational skills training course, your chaotic and structureless days will be a thing of the past, as you become an overall more competent and confident worker. Who is the course for? Any types of an administrator who is interested in acquiring organizational skills. People who have an interest in learning about administrative organization. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Organisational Skills Course would be beneficial for the following careers: Administrative Assistant Administrative Manager Administrator Businessmen Manager. [/vc_column_text][/vc_column][/vc_row] Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 Time Management Module One - Getting Started 00:30:00 Module Two - Setting SMART Goals 01:00:00 Module Three - Prioritizing Your Time 01:00:00 Module Four - Planning Wisely 01:00:00 Module Five - Tackling Procrastination 01:00:00 Module Six - Crisis Management 01:00:00 Module Seven - Organizing Your Workspace 01:00:00 Module Eight - Delegating Made Easy 01:00:00 Module Nine - Setting a Ritual 01:00:00 Module Ten - Meeting Management 01:00:00 Module Eleven - Alternatives to Meetings 00:30:00 Module Twelve - Wrapping Up 01:00:00 Level 3 Diploma in Time Management- Activities 00:00:00 Team Building Module One - Getting Started 00:30:00 Module Two - What Are the Benefits of Team Building 01:00:00 Module Three - Types of Team Building Activities 01:00:00 Module Four - Games 00:30:00 Module Five - More Team Building Games 01:00:00 Module Six - Activities 00:30:00 Module Seven - More Team Building Activities 01:00:00 Module Eight - Social Gatherings 00:30:00 Module Nine - Common Mistakes When Team Building 01:00:00 Module Ten - Formatting a Team Building Plan 01:00:00 Module Eleven - Evaluate 02:00:00 Module Twelve - Wrapping Up 00:30:00 Team Building Diploma- Activities 00:00:00 Mock Exam Mock Exam - Organisational Skills Course 00:20:00 Final Exam Final Exam - Organisational Skills Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Workshop is designed to support participants in using the Six Stages Framework in Board development and Diversity, Equity and Inclusion