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An ESI Micro-Credential ESI’s Mastering Productivity micro-credential explores the importance of results and performance (as opposed to activity) for the sales professional today. This 12-week self-directed course explores how clarity-of-purpose and a focus on business outcomes can shorten sales cycles and remove impediments to performance. Get Certified. Get Promoted. Earn More. During the course, you will learn: the importance of time in Entrepreneurial Sales. how to manage the impact that different aspects of time have on closing a sale. what it means to be efficient. how to develop critical thinking and how to weed out ‘distractor tasks’ that do not contribute to achieving goals. how high-performance selling means that every sales activity has an expected result. what high performance really means. how to implement a results-focused approach to everything. Certification ESI’s Stackable Micro-Credentials Your personalised Continuous Professional Development solution Navigate your own journey through ESI at a time and pace that suits you.  Develop your skills and advance your career with milestone-based learning. Each micro-credential achievement builds to a more senior certification – ultimately leading to ESI’s flagship Professional Diploma. Your Career. Your Development. Your Way.

24-Hour Flash Sale! Prices Reduced Like Never Before!! Feeling overwhelmed by numbers and fractions? Do financial statements leave you scratching your head? In the UK, strong financial management is crucial for businesses of all sizes. But with complex accounting software and ever-changing tax regulations, keeping up can feel like a challenge. This comprehensive Xero, Quickbooks & Sage 50 for Payroll, TAX, VAT, Accounting & Bookkeeping bundle is your one-stop shop for mastering essential accounting skills and becoming a finance wizard! This extensive curriculum covers everything from complete training in Xero, QuickBooks, and Sage 50, to specialised courses in UK Tax Accounting, VAT, HR, and Payroll Management. Beyond mastering these tools, you'll get into the intricacies of Managerial Accounting, Business Finance, Financial Modelling, and Understanding Financial Statements. The bundle also includes critical topics such as Anti-money Laundering, Commercial Law, Cost Control, and Advanced Excel Skills for Financial Analysis. Each course is tailored to provide relevant theoretical knowledge, making you capable of handling financial challenges. Courses Are Included In this Xero, Quickbooks & Sage 50 for Payroll, TAX, VAT, Accounting & Bookkeeping Training: Course 01: Xero Accounting - Complete Training Course 02: QuickBooks Online Bookkeeping Diploma Course 03: Sage 50 Accounts Course 04: Sage 50 Payroll Complete Course Course 05: UK Tax Accounting Course 06: HR, Payroll, PAYE, TAX Course 07: Introduction to VAT Online Training Course 08: Accounting & Bookkeeping Masterclass Course 09: Managerial Accounting Training Course 10: Level 4 Diploma Accounting and Business Finance Course 11: Corporate Finance: Working Capital Management Course 12: Financial Modelling for Decision Making and Business plan Course 13: Understanding Financial Statements and Analysis Course 14: Finance Assistant Training: Level 1 & 2 Certification Course 15: Making Budget & Forecast Course 16: Commercial Law Course 17: Anti-Money Laundering (AML) Course 18: Cost Control Process and Management Course 19: Advanced Diploma in Microsoft Excel Course 20: Microsoft Excel Training: Depreciation Accounting Refine your existing expertise, expand your skill set, or join in on a new professional path, this course bundle offers the tools and knowledge you need to succeed. By completing this training, you'll not only enhance your resume but also open doors to numerous job opportunities in a field that's crucial to the success of businesses across the UK. Enrol now become a sought-after professional in the world of payroll, tax, VAT, accounting, and bookkeeping! Learning Outcomes of this Course: Master Xero, QuickBooks, and Sage 50 for comprehensive financial management. Apply UK tax, VAT, and PAYE principles accurately in business scenarios. Navigate payroll and HR regulations confidently. Analyse financial statements and contribute to strategic decision-making. Utilise advanced Excel skills for financial modelling and analysis. Understand commercial law and anti-money laundering regulations. Why Choose this Bundle? Get a Free CPD Accredited Certificate upon completion of the course Get a free student ID card with this training program The course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The training program comes with 24/7 tutor support Start your learning journey straight away with Xero, Quickbooks & Sage 50 for Payroll, TAX, VAT, Accounting & Bookkeeping! *** Course Curriculum *** Course 01: Xero Accounting - Complete Training Module 01: Getting Started Module 02: Setting up of the System Module 03: Customers and Suppliers Module 04: Fixed Assets Module 05: Bank Payments and Receipts Module 06: Petty Cash Module 07: Bank Reconciliation Module 08: Business Credit Card Account Module 09: Aged Reports Module 10: Payroll and Journals Module 11: Vat Return Module 12: Correction of Error Course 02: QuickBooks Online Bookkeeping Diploma Module 01: Introduction to Bookkeeping Module 02: Manual System Module 03: Computerised Systems Module 04: How it Fits Together Module 05: Bookkeeping Basics Module 06: Ledgers Module 07: Trial Balance and Coding Module 08: PNL Account and Balance Sheet Module 09: AILE Personal Module 10: The Conclusion To The Course Course 03: Sage 50 Accounts Module 01: Sage 50 Bookkeeper Coursebook Module 02: Introduction and TASK 1 Module 03: TASK 2 Setting up the System Module 04: TASK 3 a Setting up Customers and Suppliers Module 05: TASK 3 b Creating Projects Module 06: TASK 3 c Supplier Invoice and Credit Note Module 07: TASK 3 d Customer Invoice and Credit Note Module 08: TASK 4 Fixed Assets Module 09: TASK 5 a and b Bank Payment and Transfer Module 10: TASK 5 c and d Supplier and Customer Payments and DD STO Module 11: TASK 6 Petty Cash Module 12: TASK 7 a Bank Reconciliation Current Account Module 13: TASK 7 b Bank Reconciliation Petty Cash Module 14: TASK 7 c Reconciliation of Credit Card Account Module 15: TASK 8 Aged Reports Module 16: TASK 9 a Payroll Module 17: TASK 9 b Payroll Module 18: TASK 10 Value Added Tax – Vat Return Module 19: Task 11 Entering opening balances on Sage 50 Module 20: TASK 12 a Year end journals – Depre journal Module 21: TASK 12 b Prepayment and Deferred Income Journals Module 22: TASK 13 a Budget Module 23: TASK 13 b Intro to Cash flow and Sage Report Design Module 24: TASK 13 c Preparation of Accountants Report & correcting Errors (1) How will I get my Certificate? After successfully completing the Xero, Quickbooks & Sage 50 for Payroll, TAX, VAT, Accounting & Bookkeeping course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously, it was £12.99*20 = £260) CPD Hard Copy Certificate: Free ( For Advanced Diploma in Xero Accounting and Bookkeeping at QLS Level 7: Previously it was £29.99) QLS Endorsed Certificate: Free (Advanced Diploma in Xero Accounting and Bookkeeping at QLS Level 7 : Previously it was £159) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Xero, Quickbooks & Sage 50 for Payroll, TAX, VAT, Accounting & Bookkeeping bundle. This bundle is ideal for: Accountants Finance managers Business owners HR professionals Bookkeepers Finance students This Xero accounting software training program has been created to develop your Xero accounting skills and the overall understanding of the software. It has no association with Xero Limited and operates independently. Please note, that the certificate you receive upon completion is CPD accredited and not an official Xero certification. Requirements You will not need any prior background or expertise to enrol in this Xero, Quickbooks & Sage 50 for Payroll, TAX, VAT, Accounting & Bookkeeping course. Career path After completing this Xero, Quickbooks & Sage 50 for Payroll, TAX, VAT, Accounting & Bookkeeping course, you are to start your career or begin the next phase of your career. Xero Specialist - £25,000 to £40,000 QuickBooks Certified Pro Advisor - £30,000 to £45,000 Sage 50 Accountant - £28,000 to £42,000 Tax Consultant - £35,000 to £60,000 Financial Analyst - £30,000 to £50,000 Accounting Manager - £40,000 to £70,000 Certificates Advanced Diploma in Xero Accounting and Bookkeeping at QLS Level 7 Hard copy certificate - Included QLS Endorsed Hard copy certificate - Included Please note that International students must pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

In today's interconnected world, understanding Animal Psychology and Behaviour is paramount. This course delves deep into the intricacies of animal minds and behaviors, offering insights crucial for effective animal care. By comprehending the nuances of Animal Psychology, individuals become equipped to address various challenges in animal welfare, from basic health concerns to complex behavioral issues. With modules covering topics such as Evolution and Ecosystem, students gain a holistic understanding of the relationship between animals and their environment. This knowledge is not only valuable for ensuring the well-being of animals but also holds significant weight in the job market. In the UK, where there's a growing demand for skilled professionals in animal care, possessing expertise in Animal Psychology opens doors to diverse career opportunities. Whether it's in animal shelters, research facilities, or conservation organizations, graduates of this course are sought after for their specialized knowledge. Salaries for positions in this field typically range from £20,000 to £30,000 annually, reflecting the importance of their skills. As the sector continues to expand, with a projected growth of 15% in the next decade, investing in Animal Psychology education proves to be not only rewarding but also essential for addressing the evolving needs of our animal companions. Key Features: CPD Certified Animal Psychology Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Animal Psychology and Behaviour Module 01: Introduction to Animal Care Module 02: Basic Animal Health Module 03: Evolution and Ecosystem Module 04: Animal Behaviour Module 05: Animal Psychology Learning Outcomes: Identify animal care principles and ethical responsibilities in husbandry. Apply basic health assessments and recognise signs of common illnesses. Analyse the role of evolution in shaping animal behaviours. Interpret animal behaviours through observation and behavioural analysis techniques. Understand key concepts in animal psychology and its applications. Demonstrate knowledge of ecosystem dynamics and its influence on animal behaviour. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Animal Psychology and Behaviour Course can be taken by anyone who wants to understand more about the topic. With the aid of this Animal Psychology course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Animal Psychology and Behaviour Course is ideal for: Animal enthusiasts seeking deeper understanding of behaviour. Veterinarians aiming to enhance animal treatment approaches. Wildlife conservationists dedicated to preserving natural habitats and behaviours. Pet owners desiring better comprehension of their animal companions. Zoologists exploring career opportunities in animal research and management. Requirements Learners do not require any prior qualifications to enrol on this Animal Psychology and Behaviour Course. You just need to have an interest in Animal Psychology and Behaviour Course. Career path After completing this Animal Psychology and Behaviour Course you will have a variety of careers to choose from. The following job sectors of Animal Psychology and Behaviour Course are: Animal Behaviourist - £20K to £40K/year. Wildlife Conservation Officer - £18K to £30K/year. Pet Trainer - £16K to £25K/year. Veterinary Assistant - £16K to £24K/year. Animal Shelter Manager - £20K to £35K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's modern world, understanding Infection Control is paramount, given the heightened awareness of public health concerns. This Learn about Infection Control course is essential as it equips individuals with the knowledge and skills to mitigate the spread of infectious diseases, a critical need in various sectors such as healthcare, hospitality, and public services. The curriculum covers a comprehensive range of topics, including the introduction to infections, the body's defence mechanisms, microbiology, bloodborne pathogens, and techniques for controlling and preventing infections through decontamination, disinfection, and sterilization. Moreover, emphasis is placed on hygiene practices crucial for infection prevention. By completing this Learn about Infection Control course, individuals not only contribute to public health but also enhance their career prospects, especially in the UK where job opportunities in infection control are burgeoning. With an average annual salary of £35,000, this field offers lucrative prospects. Advantages of this Infection Control course include a deep understanding of infection control protocols, improved safety measures, and the ability to implement effective strategies to safeguard public health. Enrol in this Infection Control course today to gain invaluable knowledge and expertise in the vital sector of Infection Control. Key Features: CPD Certified Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Infection Module 02: Body's Defence Mechanism Module 03: Microorganisms and Microbiology Module 04: Bloodborne Pathogens Module 05: Controlling Infection Module 06: Decontamination and Disinfection Module 07: Sterilisation Techniques Module 08: Hygiene to Prevent Infection Learning Outcomes: Identify types of infections and their transmission routes for prevention. Understand the body's natural defence mechanisms against infectious agents. Describe various types of microorganisms and their roles in infections. Implement strategies to control and prevent the spread of infections. Apply decontamination and disinfection techniques effectively in healthcare settings. Demonstrate knowledge of sterilisation methods and their importance in infection control. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Learn about Infection Control course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Learn about Infection Control. Moreover, this course is ideal for: Healthcare professionals seeking infection control knowledge enhancement. Individuals aspiring to work in healthcare or related fields. Students pursuing careers in nursing or medical professions. Employees in industries requiring infection prevention protocols. Anyone interested in maintaining hygienic practices and public health. Requirements There are no requirements needed to enrol into this Learn about Infection Control course. We welcome individuals from all backgrounds and levels of experience to enrol into this Learn about Infection Control course. Career path After finishing this Learn about Infection Control course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Learn about Infection Control are: Infection Control Nurse- £25K to 45K/year Clinical Microbiologist- £30K to 60K/year Public Health Inspector - £22K to 40K/year Laboratory Technician - £18K to 30K/year Healthcare Assistant - £17K to 25K/year Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

The Chaperone: Prevention & Legislation Course is crucial in today's world, where respect, safety, and professionalism are paramount in every interaction, especially in healthcare and intimate settings. Learning how to effectively chaperone ensures you understand your role in safeguarding patient dignity and privacy during intimate examinations, which is essential for maintaining trust and compliance with legal standards. This Chaperone: Prevention & Legislation course not only equips you with interpersonal skills and infection control knowledge but also familiarizes you with legal considerations surrounding patient rights and misconduct. Mastering these skills not only enhances your daily practice but also significantly boosts your employability in the UK healthcare sector, where qualified chaperones are in demand. According to recent statistics, job opportunities for certified chaperones are increasing by 10% annually, reflecting the growing recognition of their role in patient care. Salaries for chaperones in the UK are competitive, ranging from £25,000 to £35,000 per annum, depending on experience and location. Embracing this course opens doors to a rewarding career while contributing positively to patient care and organizational compliance. Key Features: CPD Certified Chaperone: Prevention & Legislation Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Chaperone Training Module 02: Intimate Examination Module 03: Dealing with Sexual Misconduct Module 04: The Roles, Responsibility and Interaction of a Chaperone Module 05: Prevention and Control of Infection Module 06: Interpersonal Skill.crdownload Module 07: Legal Issues Learning Outcomes: Master the art of subtle observation and attentive interpersonal communication. Develop adeptness in handling intimate examinations with utmost sensitivity and professionalism. Acquire a profound understanding of legal frameworks governing chaperoning responsibilities. Demonstrate proficiency in infection prevention and control measures in various settings. Cultivate a nuanced grasp of the roles and responsibilities inherent in the chaperone's role. Elevate your interpersonal skills to establish trust and rapport effortlessly. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Chaperone: Prevention & Legislation course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Chaperone: Prevention & Legislation. Moreover, this course is ideal for: Healthcare professionals seeking to enhance patient care skills. Individuals aspiring to contribute to a safe and respectful environment. Educational staff committed to ensuring a secure learning atmosphere. Event organizers prioritizing attendee safety and well-being. Anyone keen on acquiring a deep understanding of chaperoning responsibilities. Requirements There are no requirements needed to enrol into this Chaperone: Prevention & Legislation course. We welcome individuals from all backgrounds and levels of experience to enrol into this Chaperone: Prevention & Legislation course. Career path After finishing this Chaperone: Prevention & Legislation course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Chaperone: Prevention & Legislation are: Healthcare Assistant - £18K to 24K/year. Practice Nurse - £25K to 35K/year. Hospital Administrator - £22K to 28K/year. Social Worker - £27K to 35K/year. Compliance Officer - £30K to 45K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

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Description: Whether you are a professional, an employee in a company or hard working student or business owner this course is designed for all those who wish to develop their skills and abilities using Microsoft Outlook 365. This online course will allow you to learn advanced Microsoft Outlook techniques, which will gear you to a good fresh start. It will also help you will experience the design to provide you documents and emails to look exactly like they would when printed. In this course you will learn the necessary skills, knowledge and information of Microsoft Outlook 365.  Who is this course for? This course is perfect for individuals who are willing to develop their skills of using Microsoft Outlook 365. New users and beginners can benefit from this course. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: The Microsoft Outlook 365 for Beginners will be very beneficial and helpful, especially to the following professionals: Administrative Assistant. PA. Secretary. Administrator. Office Manager. Microsoft Outlook 365 for Beginners Module One - Getting Started 01:00:00 Module Two - Welcome to Office 365 Web Apps 01:00:00 Module Three - Working with Your Inbox (I) 01:00:00 Module Four - Working with Your Inbox (II) 01:00:00 Module Five - Creating a New E-Mail 01:00:00 Module Six - Managing E-Mail Messages 01:00:00 Module Seven - Using Outlook's Organizational Tools 01:00:00 Module Eight - Outlook Options 01:00:00 Module Nine - An Introduction to the Calendar 01:00:00 Module Ten - An Introduction to Contacts 01:00:00 Module Eleven - An Introduction to Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Microsoft Outlook 365 for Beginners 00:00:00 Mock Exam Mock Exam- Microsoft Outlook 365 for Beginners 00:20:00 Final Exam Final Exam- Microsoft Outlook 365 for Beginners 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Struggling doesn’t mean failing. For many, learning difficulties aren’t about lack of intelligence—they’re about needing the right support. This course is designed to guide learners through the core knowledge of common learning difficulties such as dyslexia, ADHD, autism, and more. You'll gain a strong understanding of how these challenges affect individuals in different settings and what strategies can be used to offer better support, especially in education and care roles. Everything is delivered online, making it flexible and accessible, without needing to attend in person. Whether you're working with children, supporting adults, or just want to understand more about learning difficulties, this course offers valuable insights that can make a difference. From understanding early signs to offering supportive approaches in communication, routine, and behaviour, you’ll walk away knowing how to handle real situations with more confidence. It’s about learning how to support—clearly, thoughtfully, and in a way that makes sense. If you're someone who wants to be helpful without making a song and dance about it, this course is a great step forward. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Learning Disability Module 02 : Different Types of Learning Disability Module 03 : The Journey to Diagnosis Module 04 : Impacts of SLD on Individuals and Society Module 05 : Learning Difficulties and Dyslexia Module 06 : Person Centred Care and Support Module 07 : Future Perspectives on SLD Learning Outcomes: Identify and comprehend various learning difficulties. Understand the journey to diagnosis and its importance. Analyze the societal impacts of specific learning disabilities. Recognize the connection between learning difficulties and dyslexia. Implement person-centered care and support strategies. Explore the evolving landscape of learning difficulties. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Educators Healthcare professionals Psychologists Social workers Parents and caregivers Anyone interested in supporting individuals with learning difficulties Career path Special Education Teacher Educational Psychologist Speech and Language Therapist Social Worker Learning Support Assistant Inclusion Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Welcome to our Introduction to Sewing Course! In today's fast-paced world, the art of sewing is more important than ever. Learning sewing can greatly enhance both your personal and professional life. Imagine being able to mend your clothes, create unique fashion pieces, or even start your own business. Sewing is a skill that opens many doors, from crafting bespoke clothing to producing home decor. In the UK, sewing skills are in high demand, with job opportunities in fashion design, costume making, and upholstery. On average, a skilled seamstress or tailor in the UK can earn between £18,000 and £30,000 per year, with experienced professionals earning even more. This course covers everything from fabric basics and common stitches to advanced techniques like working with patterns and sewing machine maintenance. The sewing industry is growing, with an expected increase of 4% over the next decade, reflecting the rising demand for custom and sustainable fashion. By learning sewing, you not only gain a practical and creative skill but also increase your employability in a thriving sector. Join us and unlock your potential in the exciting world of sewing! Key Features: CPD Certified Introduction to Sewing Course Free Certificate Lifetime Access Course Curriculum Module 01: Fabric Basics and Common Stitches Module 02: Cutting, Marking and Getting Ready to Sew Module 03: Working with Patterns Module 04: Types of Sewing Machine Module 05: Knowing Your Sewing Machine Module 06: Sewing Machine Maintenance Module 07: Threads Module 08: Sewing a Seam Module 09: Hems Module 10: Hand Stitches Module 11: T-Shirts Module 12: Baby Blankets Module 13: Sewing Supplies and Products Learning Outcomes: Identify different fabric types and common stitches for various uses. Understand cutting, marking, and preparation techniques before sewing. Interpret and use sewing patterns accurately for various projects. Differentiate between types of sewing machines and their functions. Perform basic sewing machine maintenance and troubleshooting. Execute precise hand stitches, seams, and hems on various fabrics. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Introduction to Sewing course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Introduction to Sewing. Moreover, this course is ideal for: Beginners interested in learning basic sewing skills. Hobbyists looking to improve their sewing techniques. Individuals wanting to create custom garments and items. Crafters exploring new sewing projects and ideas. Anyone keen on understanding sewing machines and tools. Requirements There are no requirements needed to enrol into this Introduction to Sewing course. We welcome individuals from all backgrounds and levels of experience to enrol into this Introduction to Sewing course. Career path After finishing this Introduction to Sewing course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Introduction to Sewing are: Sewing Machine Operator Tailor Seamstress Costume Maker Fabric Shop Assistant Craft Instructor Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.