125 Assistant courses in Lymm

Our teams are increasingly built from colleagues from around the world, each of whom has their own unique culture and communication style. We can help you embrace, enjoy and harness the diversity in teams for incredible outcomes! This course includes: The impact on the team of language and cultural differences Communication techniques for an effective global team The importance of clarity and commitment The difference in planning and scheduling across cultures Different perceptions of power and leadership Leveraging the diversity in your team

With the recent pandemic, infection prevention and control has never been so important. This regulated and nationally recognised qualification provides learners with the opportunity to develop their knowledge of the principles of infection prevention and control, and how best to protect those around them. The QA Level 2 Award in Infection Prevention and Control (RQF) has been specifically designed for those who have a responsibility in infection prevention and control within their job roles, such as: care assistants, health care workers or other healthcare environments.

This is a specialist training course for senior managers or newly appointed safeguarding leads who are responsible for safeguarding adults from neglect and harm

This Paediatric First Aid Training Course is a QA Level 3 Award and is recognised by Ofsted and includes the requirements of the appointed person in the workplace. This 2 Day Paediatric First Aid QA Level 3 award course is suitable for school staff, child minders, nursery assistants and staff who look after children as part of their working requirements. It will be of particular interest to Child Minders, Teachers, Crèche Assistants and staff who have a responsibility for children whilst in their care. You can be assured that you are meeting your First Aid Training requirements by attending this Paediatric First Aid Course which is Ofqual regulated. This 2 Day Paediatric First Aid course can also be delivered directly in your workplace for 6-10 delegates for only £1180.00 +Vat. Delivered in Liverpool, Manchester and across North Wales. The prevention of accidents is obviously preferable to giving first aid. Nothing can replace adequate supervision of a child in a friendly and relaxed environment. Now and again however, accidents and illness do happen and you may be called upon to give first aid to a child in your care. It is important therefore, to make a plan for how you would deal with such an emergency situation. The current EYFS statutory framework requires at least one person who has a current Paediatric First Aid certificate to be on the premises or outings at all times when children are present. According to EYFS guidance for effective paediatric first aid training; Training is designed for workers caring for children in the absence of their parents The training leading to a certificate or a renewal certificate is a minimum of 12 hours The Paediatric first aid training certificate should be renewed every 3 years Resuscitation and other equipment include baby and junior models, as appropriate Training covers appropriate contents of a first aid box for babies and children Training should include recording accidents and incidents For more information on our Paediatric first aid training courses delivered directly in your workplace anywhere in Liverpool, please email us or why not call us on 0151 515 0416 and speak to our experienced and friendly staff. Paediatric First Aid Training 2 Day - Liverpool

Generating new leads and new business can be both time-consuming and frustrating. It's not easy - it takes skill, careful preparation and the creation of effective models and methods, even perhaps using formal approaches and scripts. Once generated, a new lead or enquiry must also be carefully managed to maximise the potential revenue it can generate. But it's crucial to get it right. If your company can afford not to worry about getting new business - congratulations! If your company is completely confident that it is performing at peak potential in generating new leads - again, congratulations! But if your company is working in the real world, couldn't your team do with some help, to become even just that little bit more effective, to make the process just that little less painful? This highly practical, intensive workshop gives sales teams the proven strategies and tactics they need to build a sustainable new business pipeline. This course will help participants: Develop a clear and consistent process for new business development and lead-generation Master the secret of effective new business development and lead-generation - 'only sell the appointment or next stage of the sales process, not your product or service' Set and achieve the right level of new business development and lead-generation activity to achieve your personal and organisational sales goals Apply the key principles of effective prospecting and pipeline management using a proven toolkit and approach Overcome the most common 'put-offs' when conducting telephone or face-to-face business-development and lead-generation activities Develop an engaging telephone voice and manner - and a 'networking personality' Qualify potential opportunities with more accuracy on a consistent basis Prioritise opportunities and manage their time when sourcing new business Discover online sources of leads, contacts and referrals Overcome psychological blocks to cold or warm calling - theirs and the client's Identify potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Make outbound sales or appointment calls with improved confidence, control and results Improve the conversion of calls to appointments by using more effective questions and sales messages Get past gatekeepers and assistants more effectively Make the most of your CRM software and systems 1 Online marketing - what works! Workshop overview and learning objectives Choosing your social media channels LinkedIn for sales and marketing Designing and implementing an effective new business email campaign online Creating a lead-generation strategy online - with case studies Avoiding common mistakes in social media marketing Case study: 'Best practice in social media sales and marketing' Using blogs and video-based marketing (eg, YouTube) New trends and how to keep your finger on the 'social media' pulse Twenty essential websites and online marketing tools 2 Making appointments by telephone Planning the call, telephone techniques, integrating with email and online marketing Developing a clear and consistent process to appointment-making Setting and achieving the right level of telephone activity to achieve your appointment goals Applying the key principles of effective prospecting and pipeline management generation, using a proven toolkit and approach Overcoming the most common 'put-offs' to seeing or engaging with you Overcoming psychological blocks to cold or warm calling - yours and the client's Identifying potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Making outbound sales or appointment calls with improved confidence, control and results Improving conversion of calls to appointments by using more effective questions and sales messages The five keys to developing an engaging telephone voice and approaching manner 3 Power networking Strategies for networking and B2B referral-based marketing The importance, and different types, of networking How to work a room - preparation and strategy Communication dynamics in networking - the power of the listening networker Assumptions when networking Business networking etiquette Making connections, asking for cards, contact details and referrals, gaining follow-up commitments Building relationships - follow-up and follow-through 4 Developing new leads Strategies for first-time sales calls Gaining rapport and opening first-time and new business sales calls effectively Advanced consultative selling - questioning techniques to quickly and efficiently uncover opportunities, need areas and preferences Presenting your solution to a new or first-time customer - creating an enthusiastic and compelling personalised and persuasive summary of your proposal Value message - differentiate your solutions clearly and accurately, with tailored value statements Presenting the right initial USPs, features and benefits and making them relevant and real to the customer Smart ways to position price, emphasise value and be a strong player without being the cheapest or leading on price Learn and use advanced techniques to determine customer needs, value and decision-making criteria in depth on a first-time call 5 Organised persistence - CRM and prospect-tracking Organised persistence - sales tracking, following up on 'sleeping' customers, gaining referrals, time and territory management Maintaining a good database for maximising new business ROI Developing a contact strategy with different types and levels of contact Analysing your contact base using state-of-the-art software and tools Making the most of your CRM systems and solutions Understanding that your attitude makes a difference when sourcing new business Setting SMART objectives for new business development and lead-generation Practical exercise - setting personal development and business goals Time management tips to improve daily productivity New business pipeline management strategies for peak sales performance 6 Workshop summary and close Practical exercise - developing your new business action plan Review and feedback