Inn Reception Certification On the off chance that you own an inn and are hoping to prepare staff in how best to run gathering, this course is unquestionably ideal for your business needs. It is likewise the ideal manner by which to ensure that your spic and span representatives are covering each and every viewpoint that is important for the forefront of your inn business. As a lodging assistant, your colleagues have the essential part of taking client demands and making them a reality, by faultlessly co-ordinating among staff and the executives and filling in as the foundation of your inn. This course is offered totally on the web, and this permits your representatives the opportunity to concentrate any place and at whatever point is generally helpful for them. Through these 16 engrossing modules, any colleague can rapidly get a handle on the stuff, to turn into a priceless resource in the accommodation business. What's Covered in the Course? When contemplating this course, your colleagues will find out about: The various places that exist in the lodging gathering field and how to prepare for those that best suit your business' necessities; Step by step instructions to take reservations and look at visitors in and; The significance of client assistance and how to keep clients upbeat; Why you should know about both verbal and non-verbal correspondence; Phone behavior and how this is focal as an inn assistant; Managing despondent or irate visitors and how to conciliate them; Every one of the obligations for which an inn secretary is answerable for and the pertinent abilities, including specialized and administrative; Step by step instructions to function admirably with the different divisions all through your inn; Managing pressure in the work; The legitimate issues that are essential to know about, for example, the current laws and guidelines that may affect your workers and clients. What are the Benefits of the Course? At the point when you select any staff part on this course, they can anticipate an entire host of advantages, including: Acquiring important abilities, to assist them with dominating the cordiality business; Acquiring abilities for a situation with open positions from one side of the planet to the other; Endless supply of the course, your colleague will be compensated with an industry-perceived and completely authorize testament; They can contemplate the materials on any gadget accessible to them; Your staff will actually want to exploit extraordinary online help; The course materials will consistently be available later on: this is ideal for supplemental classes.
You need to become competent and skilled enough to become a teacher in your chosen area. With our Nursery Teacher Course, you will acquire the necessary knowledge and skills and eventually become a qualified teacher in different settings. This Nursery Teacher Course is a bundle of 8 courses. We have sincerely combined these 8 courses with a comprehensive curriculum made by the expert teachers to make this Course highly valuable for you. Depending on your need, you will get dedicated tutor support throughout this Nursery Teacher Course. Our tutors are always happy to assist our learners. So, you need to ask for assistance only! With this Nursery Teacher Course, you will get 8 courses! It means you will get 10 different certificates of achievement once you complete all the courses successfully. Imagine how your CV will be enriched. And the PDF certificates are completely free. With this Course, you will increase your employability skill enormously and stand out from the crowd. So, why do you hesitate? Just enrol on this Nursery Teacher Course, and the rest is on us to make your learning journey a pleasant one. This Nursery Teacher Course is fully online and self-paced, so you don't need to worry about timing. You can set your own schedule to continue the courses. Let's see what are those 8 courses included in this Nursery Teacher Course - Diploma in Special Education Needs (SEN) EYFS Teaching Diploma Primary Teaching Diploma Teaching Assistant Early Years Level 4 Dyslexia Autism Diploma ADHD Awareness Course Learning Outcomes By the end of this Course, you will be able to - Identify different teaching roles and responsibilities. Become competent to qualify for the QTS test. Be a teacher in your chosen field. Deal with students effectively and efficiently in different settings. Take care of the Special Education Needs and other problems the children face. Why Choose Nursery Teacher Course from Training Tale Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF 8 certificate as soon as completing the course. ------------------------- Others Benefit Include Nursery Teacher Course 08 PDF Certificate Free Expert Tutor Support Lifetime Access Unlimited Retake [ Note: Free PDF certificate as soon as completing the course ] [ Course 01 ] Diploma in Special Education Needs (SEN) Module 01: Introduction Module 02: A Quick Overview of the New SEND Code of Practice Module 03: Legislation Related to SEN Module 04: SEN Assessments and Descriptors Module 05: Education for Children with Disabilities Module 06: Common SEN Conditions Found Within Mainstream Schools and many more... ----------------------------- [ Course 02 ] EYFS Teaching Diploma Module 01: An Overview of EYFS Module 02: Significance of Early Years in Development Module 03: Teaching Techniques Focusing EYFS Module 04: Curriculum for EYFS Teaching Module 05: EYFS Teaching Career Module 06: Fostering Learning and Development Module 07: Children Having Special Education Needs or Disabilities Module 08: Guiding Parents to the Early Years Foundation Stage Module 09: Safety Requirements And many more... ----------------------------- [ Course 03 ] Primary Teaching Diploma Module 01: Primary Education in the UK Module 02: Responsibilities, Qualifications and Skills Module 03: Initial Teacher Training Module 04: Types of Schools in the UK Module 05: Importance of Early Years in Development Module 06: EYFS Teaching Techniques Module 07: Teaching Primary English ----------------------------- [ Course 04 ] Teaching Assistant Module 01: Roles and Responsibilities of the Teaching Assistant Module 02: Working in the School Module 03: Working in the Classroom Module 04: Promote Children and Young people's Positive Behaviour Module 05: Support Children and Young People's Health and Safety Module 06: EYFS Teaching Techniques Module 07: Teaching Primary English Module 08: Teaching Primary Mathematics Module 09: Teaching Primary Science, Design and Technology Module 10: Teaching Other Primary Subjects And many more... ----------------------------- [ Course 05 ] Early Years Level 4 Module 1: Supporting the Emotional and Physical Well-being of Children Module 2: Equality, Diversity and Professional Partnerships Module 3: Health and Safety Legislation Module 4: Observations, Assessments and Planning Module 5: Safeguarding Children Module 6: The Early Years Foundation Stage Module 7: Managing in a Nursery Environment Module 8: Engaging in Professional Development ----------------------------- [ Course 06 ] Dyslexia Module 01: An Overview of Dyslexia Module 02: Learning Difficulties Due to Dyslexia Module 03: Impact of Dyslexia in the Educational Setting Module 04: Helping Adults with Dyslexia Module 05: Dyslexia in the Workplace Module 06: Approaches in Dyslexia Module 07: Dyslexia Strengths and Rewards Module 08: Assessment and Evaluation of Dyslexia Module 09: Dyslexia Friendly Learning Environment Module 10: Relevant Laws for Dyslexia ----------------------------- [ Course 07 ] Autism Diploma Course Module 01: Introduction to Autism Spectrum Disorder (ASD) Module 02: Approaches to Helping People and Children with Autism Module 03: Diagnosis of Autism Module 04: Communication Module 05: Cognitive Styles and Functions in Autism Module 06: Autistic Behaviour Module 07: Organisation Systems with Autistic Individuals Module 08: Autism Awareness Module 09: Government Policies on Autism in England ----------------------------- [ Course 08 ] ADHD Awareness Course Module 01: Overview of ADHD Module 02: The Experience of Treatment and Care for ADHD Module 03: Families and ADHD Module 04: Psychological Interventions for Children with ADHD in Educational Settings and Parent Training Module 05: ADHD and Attention Difficulties Module 06: Cognitive Approaches in ADHD Module 07: The Organisation of Care for ADHD Assessment Method Nursery Teacher Course After completing each module of Nursery Teacher Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Course is ideal for you to become a teacher in any setting. Moreover, existing teachers will also benefit from this Nursery Teacher Course by enriching their knowledge and skills. Requirements There is no specific requirement to enrol for this Course. However, you need to be over 16. Besides, to gain the best out of this Nursery Teacher Course, you must have a strong passion for becoming a teacher. Career path You can become skilled in different teaching professions with this Course. Such as - Primary Teacher Primary Teaching Assistant Teaching Assistant EYFS Teacher Nursery Nurse SEN Teacher
The SEN Support Training for Teaching Assistants is a wonderful learning opportunity for anyone who has a passion for teaching and is interested in enjoying a long career in the teaching sector. It's also for anyone who is already a SEN teacher or teaching assistant and looking to brush up their knowledge and boost their career with a recognised certification. This SEN Support Training for Teaching Assistants course consists of several modules that takes around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.
Level 2 Certificate in Understanding Working in the Health Sector Course Online This Level 2 Certificate in Understanding Working in the Health Sector course is designed for those interested in or new to working in the healthcare sector. This qualification will provide you with a thorough understanding of the healthcare sector and its various roles. The Level 2 Certificate in Understanding Working in the Health Sector course will assist you in developing the skills required to work in the health sector and become an effective team member. Through this Level 2 Certificate in Understanding Working in the Health Sector Course, you will learn about the role of a healthcare worker, communication skills, personal development in the health care sector, health/safety and security in the health care sector, understanding quality standards, equality, diversity and inclusion. So, take this Level 2 Certificate in Understanding Working in the Health Sector course and increase your employability skills. Special Offers of this Level 2 Certificate in Understanding Working in the Health Sector Course This Level 2 Certificate in Understanding Working in the Health Sector Course includes a FREE PDF Certificate. Lifetime access to this Level 2 Certificate in Understanding Working in the Health Sector Course Instant access to this Level 2 Certificate in Understanding Working in the Health Sector Course Get FREE Tutor Support from Monday to Friday in this Level 2 Certificate in Understanding Working in the Health Sector Course Main Course: Level 2 Certificate in Understanding Working in the Health Sector Course Included Level 2 Certificate in Understanding Working in the Health Sector Course Course 01: Level 2 Certificate in Awareness of Mental Health Problems Course 02: Level 5 Mental Health Care - MCA and DOLS Course 03: Level 3 Diploma in Healthcare Support [ Note: Free PDF certificate as soon as completing the Level 2 Certificate in Understanding Working in the Health Sector Course] Level 2 Certificate in Understanding Working in the Health Sector Course Online Industry Experts Designed this Level 2 Certificate in Understanding Working in the Health Sector Course into 06 detailed modules. Course Curriculum of Level 2 Certificate in Understanding Working in the Health Sector Course Module 01: Understand the Role of the Healthcare Worker Module 02: Communication Skills for Working in the Health Sector Module 03: Personal Development in the Health Sector Module 04: Health, Safety and Security in the Health Sector Module 05: Understand Quality Standards in the Health Sector Module 06: Equality and Diversity in the Health Sector Assessment Method of Level 2 Certificate in Understanding Working in the Health Sector Course After completing each module of the Level 2 Certificate in Understanding Working in the Health Sector Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Level 2 Certificate in Understanding Working in the Health Sector Course After completing the MCQ/Assignment assessment for this Level 2 Certificate in Understanding Working in the Health Sector Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. Who is this course for? Level 2 Certificate in Understanding Working in the Health Sector Course Online This Level 2 Certificate in Understanding Working in the Health Sector Course is ideal for people who want to earn a recognized certificate that will allow them to start or advance their careers in health care support and administration roles. It is suitable for those who work or plan to work in general practice, health centre, or hospital support and administration occupations and want to demonstrate a relevant range of knowledge and job skills. Special Note: Our Level 2 Certificate in Understanding Working in the Health Sector Course is not a regulated course. If You want to get qualified, you can consider following option: Level 2 Certificate in Working in the Health Sector (RQF). Requirements Level 2 Certificate in Understanding Working in the Health Sector Course Online Students who intend to enroll in this Level 2 Certificate in Understanding Working in the Health Sector course must meet the following requirements: Good command of the English language Must be vivacious and self-driven. Basic computer knowledge A minimum of 16 years of age is required. Career path Level 2 Certificate in Understanding Working in the Health Sector Course Online Enrolling in this Level 2 Certificate in Understanding Working in the Health Sector Course can lead to the following job opportunities: Adult Social Worker Healthcare Assistant Mental Health Nursing Health & Social Care Trainer Health & Social Care Assessor Health & Social Care Teacher Health & Social Care Tutor Certificates Certificate of completion Digital certificate - Included
This minute taking course is for anyone who organises meetings and takes minutes and wants to do it to a professional standard. Taking minute taking course supports to ensure an accurate record of the meeting's content for future reference. Taking Meeting Minutes online course is applicable to any type of meeting, formal or informal. Along with the Minute Taking course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Curriculum Breakdown: Minute Taking Course Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Minute Taking course. Requirements To enrol in this Minute Taking course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this Minute Taking course, you can explore trendy and in-demand jobs related to Minute Taking, such as- Administrative Assistant: £18,000 to £25,000 per year Executive Assistant: £25,000 to £40,000 per year Office Manager: £25,000 to £40,000 per year Secretary/Personal Assistant: £20,000 to £30,000 per year Project Coordinator: £22,000 to £35,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate
Level 7 Diploma (FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificate| 140 CPD Points| CPD & CiQ Accredited
Looking for a fast-track into remote work, freelancing, or online business support roles? The Virtual Assistant and Social Media Manager Mini Bundle is your career catalyst. With courses like Virtual Assistant, Administrative Assistant, Data Entry, GDPR, and Report Writing, this bundle is laser-focused on the skills today’s digital employers demand. Whether you're pivoting into remote work or seeking virtual job roles in marketing, customer service, or executive support, this is your all-in-one hiring-ready toolkit. Description This isn’t just another online course bundle — it’s a job-winning shortcut into a booming industry. With key training in Virtual Assistant, Administrative Assistant, Data Entry, GDPR, and Report Writing, you’re setting yourself up for real work in the fastest-growing segment of today’s economy: remote and hybrid work. Whether you want to support entrepreneurs, manage digital clients, handle sensitive data, or assist executives, these courses give you skills that translate directly into opportunities. The demand for Virtual Assistant and Administrative Assistant roles has never been higher, and businesses now expect strong Data Entry, compliance with GDPR, and professional Report Writing from all hires — even freelancers. This bundle isn’t just about training — it’s about getting work. And the best part? These are roles you can do from anywhere. Don’t get left behind — the digital job market rewards those who act fast. FAQ Q: Is this bundle remote-work friendly? A: 100%. These roles — Virtual Assistant, Administrative Assistant, Data Entry, GDPR, Report Writing — are built for remote, freelance, and hybrid careers. Q: What jobs can I apply for with this? A: Virtual assistant, executive assistant, social media manager, compliance support, content assistant, data entry specialist, client success associate — and many more. Q: Is it suitable for beginners? A: Absolutely. The bundle is designed to help you enter the job market, no matter your background. Q: What’s the job outlook like? A: Remote work isn’t slowing down — and demand for Virtual Assistant, Administrative Assistant, Data Entry, GDPR, and Report Writing skills is exploding across industries.
Level 7 QLS Endorsed Diploma | 11 in 1 Course Bundle | CPD Accredited | Installment Payment
Imagine a world where every day is bursting with creativity, connection, and joy. As an Activities Coordinator, you'll be the architect of that world, crafting engaging experiences that spark well-being and laughter. This Activities Coordinator Diploma Level 3 is your passport to this fulfilling career. Across seven comprehensive modules, you'll delve into the art and science of activity coordination. You'll master the process of planning and developing activities, from brainstorming ideas to ensuring smooth execution. Unleash your inner event planner, learning the ropes of organization and management to create unforgettable experiences. Discover the power of creative arts and crafts, physical activities, and social gatherings to bring people together and foster a sense of community. This Activities Coordinator Diploma Level 3 diploma hones your leadership skills, equipping you to effectively manage volunteers and guide them in their roles. It's your springboard to a career that makes a real difference, enriching the lives of others through the magic of well-planned activities. Learning Outcomes Craft engaging activities tailored to specific needs and interests. Develop a structured plan for organizing and managing events. Explore various creative arts and crafts to promote self-expression. Design effective physical activity programs to enhance well-being. Foster social connections and build a vibrant community atmosphere. Cultivate strong leadership skills to manage volunteers. Why choose this Activities Coordinator Diploma Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Activities Coordinator Diploma Level 3 course for? Individuals seeking a rewarding career in activity coordination. Those passionate about enriching the lives of others through engaging experiences. People interested in working with diverse populations in various settings. Those who thrive in a creative and dynamic environment. Anyone who wants to make a positive impact on their community. Individuals seeking a theoretical foundation for a fulfilling career in activities coordination. Career path Activities Coordinator in Care Homes: £18,000 to £25,000 per year Events Coordinator: £20,000 to £30,000 per year Recreation Assistant in Leisure Centers: £16,000 to £22,000 per year Youth Program Coordinator: £20,000 to £28,000 per year Community Outreach Coordinator: £22,000 to £30,000 per year Education Program Coordinator: £24,000 to £32,000 per year Prerequisites This Activities Coordinator Diploma Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Activities Coordination Module 01: Introduction to Activities Coordination 00:22:00 Module 02: Activity Planning and Development Module 02: Activity Planning and Development 00:19:00 Module 03: Event Organisation and Management Module 03: Event Organisation and Management 00:19:00 Module 04: Creative Arts and Crafts Activities Module 04: Creative Arts and Crafts Activities 00:18:00 Module 05: Physical Activities and Exercise Programs Module 05: Physical Activities and Exercise Programs 00:19:00 Module 06: Social and Recreational Activities Module 06: Social and Recreational Activities 00:17:00 Module 07: Volunteer Management and Leadership Skills Module 07: Volunteer Management and Leadership Skills 00:15:00
Our Health and Safety in Veterinary Services Course is designed to provide the essential knowledge needed for those working within veterinary settings, focusing on how to maintain a safe and compliant environment. With an emphasis on both safety standards and the well-being of both animals and staff, this course ensures that participants are well-equipped to understand the key protocols required in veterinary practices. It covers topics such as risk assessment, infection control, and emergency procedures, all fundamental for anyone working in animal healthcare. Through this course, learners will be introduced to best practices that prevent accidents and ensure that the highest safety standards are upheld. The training empowers participants to manage and mitigate risks effectively, promoting a safe working environment. Whether you are looking to build a solid foundation in health and safety or enhance your existing knowledge, this course offers a vital and accessible resource for veterinary professionals committed to maintaining safe practices in their workplace. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Health and Safety in Veterinary Services Module 02: Workplace Hazards in Veterinary Services Module 03: Infection Control and Biosecurity in Veterinary Services Module 04: Equipment and Machinery Safety in Veterinary Services Module 05: Emergency Preparedness and Response in Veterinary Services Module 06: Environmental Health and Safety in Veterinary Services Learning Outcomes: Implement safety measures in veterinary services effectively. Mitigate workplace hazards to ensure a secure environment. Master infection control and biosecurity protocols. Safely handle equipment and machinery in a veterinary setting. Respond competently to emergencies in a veterinary context. Contribute to environmental health and safety in your practice. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Veterinary professionals looking to enhance their safety knowledge. Aspiring veterinarians and veterinary assistants. Animal lovers wanting to contribute to the veterinary field. Those pursuing a career in animal welfare. Individuals seeking to upgrade their skillset. Anyone interested in ensuring the health and safety of animals. Career path Veterinary Nurse Animal Welfare Officer Veterinary Assistant Animal Control Officer Veterinary Technician Environmental Health Inspector Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.