QLS Levle 5 Endorsed | CPD Certified | Free Hard Copy QLS Certificate | Free CPD Certified Hard Copy & PDF Certificates Imagine a world where you can make a significant difference in the lives of individuals and communities. In today’s evolving landscape of healthcare and social services, professionals equipped with the right knowledge are essential. The Level 5 Diploma in Health & Social Care is designed to empower you with theoretical insights and a comprehensive understanding of care principles, ensuring you are well-prepared to navigate the complexities of this vital sector. Research indicates that roles in health & social care are among the fastest-growing professions, with a projected growth rate of 11% through 2028, according to the U.S. Bureau of Labor Statistics. Additionally, the average salary for health & social care professionals in the UK ranges from £20,000 to £40,000 annually, depending on the specific role and level of responsibility. By enrolling in the Level 5 Diploma in Health & Social Care, you position yourself at the forefront of this rewarding field. Our Health & social care course offers an in-depth exploration of care standards, administration, clinical observation, and much more, paving the way for a fulfilling career dedicated to supporting those in need. The Level 5 Diploma in Health & Social Care bundle, in its profound breadth, offers you a comprehensive theoretical roadmap. Upon completing this Health & Social Care course, you'll deeply understand core Health & Social care concepts. By choosing this Health & Social Care bundle, you're not just gearing up for a career - you're preparing to shape the future of health and societal wellbeing. Key Highlight of the Health & Social Care Course QLS Endorsed CPD Certified Free QLS Certificate Free CPD Certificates Lifetime Access 24/7 Full Tutor Support Self Paced Learning Any Device Compatible Courses in this Health & Social Care Bundle Course 01: Diploma in Health & Social Care at QLS Level 5: Gain a robust foundation in Health & Social Care principles, preparing you for leadership roles in the sector. Course 02: Care Certificate (Standards 1 to 15): Understand essential care standards that ensure high-quality support for individuals in various settings. Course 03: Clinical Observations Skills: Develop essential skills for accurately monitoring and reporting health changes in individuals under your care. Course 04: Adult Support Worker: Explore the role of an adult support worker and learn to provide effective assistance to adults in need. Course 05: Control and Administration of Medicines: Master the theoretical aspects of medication administration, ensuring safe practices in care environments. Course 06: Care Planning and Record Keeping: Learn the importance of effective care planning and accurate record-keeping for optimal patient outcomes. Course 07: End of Life Care: Understand the principles of providing compassionate care to individuals and families during end-of-life situations. The Level 5 Diploma in Health & Social Care is your gateway to a meaningful career in health and social services. With a focus on theoretical knowledge and its application, this Health & Social Care course ensures you are well-equipped to contribute positively to the lives of those you serve. Health & Social Care Course Learning Outcomes Master theoretical underpinnings of Health & Social care. Comprehend Care Certificate standards thoroughly. Understand the nuances of clinical observations. through this Health & social care course. Grasp the responsibilities of an adult support worker. Delve into control and administration of medicines. Learn the intricacies of care planning and record-keeping. Gain insights into the compassionate realm of end-of-life care with this Health & social care couse. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Health & Social Care bundle course is ideal for: Aspiring Health & Social care professionals Caregivers seeking advanced theoretical knowledge Medical administrators and coordinators Individuals passionate about societal well-being Requirements To enrol in this Health & Social Care course, all you need is a basic understanding of the English Language and an internet connection. Career path The Level 5 Diploma in Health & Social Care offers various career opportunities in the healthcare and social services sector. Here are some potential paths you can pursue: Health & Social Care Manager: Oversee care facilities and ensure high-quality services of Health & social care. Care Coordinator: Manage care plans and work with healthcare professionals. Clinical Support Worker: Assist healthcare teams in patient care. Adult Support Worker: Provide assistance to adults with health issues or disabilities. Social Services Manager: Develop programs and policies for individuals and communities in need. Care Quality Assessor: Evaluate care services to maintain quality standards. Health and Wellbeing Advisor: Guide individuals in improving their health and wellbeing. End of Life Care Specialist: Support patients and families during end-of-life situations. With a focus on theoretical knowledge, the Level 5 Diploma in Health & Social Care prepares you for a rewarding career dedicated to positively impacting the lives of others. Certificates CPD Accredited Certificate of Completion Hard copy certificate - Included Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited Certificate of Completion Free Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Recent statistics indicate a growing demand for skilled professionals in Animal Science, Agricultural Science & Animal Care. With advancements in these fields, there's an increased emphasis on holistic approaches towards animal welfare, sustainable agricultural practices, and comprehensive care protocols. This Animal Science, Agricultural Science & Animal Care QLS Endorsed Diploma course encapsulates a comprehensive curriculum designed to equip learners with essential knowledge and expertise in these domains. In recent updates, the importance of animal welfare and sustainable agricultural practices has garnered significant attention globally. As societies become more conscious of environmental impact and animal rights, professionals proficient in Animal Science, Agricultural Science & Animal Care are becoming invaluable assets in various sectors. This Animal Science, Agricultural Science & Animal Care bundle course not only provides theoretical insights but also offers practical strategies for effective career development and personal growth within these industries. QLS Endorsed Courses: Course 01: Diploma in Animal Science at QLS Level 5 Course 02: Diploma in Animal Care at QLS Level 5 Course 03: Diploma in Agricultural Science at QLS Level 5 CPD QS Accredited Courses: Course 04: Animal Nutrition Course 05: Wildlife Rescue and Rehabilitation Course 06: Veterinary Nursing Level 3 Course 07: Introduction to Dog Breeds and Basic Anatomy Course 08: Ornithology Course 09: Equine Psychology Course 10: Canine Communication Course 11: Pet First Aid Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive Animal Science, Agricultural Science & Animal Care bundle, endorsed by the prestigious QLS and accredited by CPD. With industry-specific knowledge and essential career skills, you'll be well-equipped to make your mark in Animal Science, Agricultural Science & Animal Care QLS Endorsed Diploma. Learning Outcomes: Upon completion of Animal Science, Agricultural Science & Animal Care bundle course, learners will be able to: Demonstrate advanced understanding of Animal Science, Agricultural Science & Animal Care principles. Apply theoretical knowledge in practical scenarios related to animal nutrition, wildlife rehabilitation, and veterinary nursing through Animal Science, Agricultural Science & Animal Care course. Analyze and assess various aspects of animal behavior, including canine communication and equine psychology. Utilize critical thinking and decision-making skills in addressing complex challenges within the field of Animal Science, Agricultural Science & Animal Care. Develop networking abilities and presentation skills essential for professional success in Animal Science, Agricultural Science & Animal Care industries. Create effective career development plans and enhance employability through CV writing and job searching techniques. This comprehensive Animal Science, Agricultural Science & Animal Care bundle integrates QLS endorsed diplomas in Animal Science, Agricultural Science & Animal Care with CPD QS accredited courses, providing learners with a multifaceted understanding of the subject matter. Modules cover a wide array of topics, including animal nutrition, wildlife rescue, veterinary nursing, dog breeds, and public speaking. Each module is meticulously crafted to deliver theoretical insights and practical strategies relevant to contemporary industry demands. By delving into the intricacies of animal behavior, nutrition, and healthcare, learners gain a profound understanding of the interconnectedness between agriculture, animal welfare, and environmental sustainability. Additionally, guided courses on career development, networking, and presentation skills empower individuals to navigate the professional landscape with confidence and competence. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Animal Science, Agricultural Science & Animal Care bundle course is suitable for: Individuals aspiring to pursue careers in Animal Science, Agricultural Science & Animal Care. Professionals seeking to enhance their knowledge and skills in Animal Science, Agricultural Science & Animal Care -related industries. Students interested in holistic approaches to animal welfare and sustainable agricultural practices. Anyone passionate about Animal Science, Agricultural Science & Animal Care by understanding and contributing to the well-being of animals and the environment. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon completion of Animal Science, Agricultural Science & Animal Care course, learners can explore various career opportunities, including: Animal nutritionist Wildlife rehabilitator Veterinary nurse Agricultural scientist Animal welfare officer Animal behaviourist Environmental conservationist Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
Stand out in the world of animal care with a versatile 20-in-1 course bundle designed to boost your employability in veterinary clinics, shelters, grooming parlours, and administrative support roles in animal welfare. Description The veterinary and pet care industries are growing fast — and they’re hiring smarter. Employers now look for candidates who can bring both compassion and competence to the job, from animal handling to client communication and data management. This carefully curated bundle equips you with the broad set of skills that modern vet practices are hungry for. Whether you’re looking to join a clinic, assist in animal shelters, or support pet-care businesses remotely, this package gives you the practical credibility you need to win the job. From compliance and documentation to public-facing etiquette, it shows you’re not just an animal lover — you’re a hireable, well-rounded professional. Enrol now — opportunities in animal care are competitive, and those with multi-skill credentials always land on top. FAQ Q: Who is this bundle for? A: Aspiring veterinary assistants, dog groomers, shelter workers, or administrative support staff in pet-care settings. Q: Will this help me get hired? A: Yes — it demonstrates you’ve developed skills across pet care, admin, safety, and communication. Q: Can I use this for entry-level clinic roles? A: Definitely. It’s built to support those seeking their first foot in the door. Q: Is this suitable for remote pet-care admin work? A: Absolutely. It includes digital admin and virtual support essentials. Q: Can I list each course separately on my CV? A: Yes — and doing so showcases your professional range in the field. Q: Is enrolment limited? A: Yes — spots are filling fast. Once full, enrolment will temporarily close.
Are you a medical student, or would you like to become a Registered Nurse? This exclusive Control and Administration of Medicine Course will teach you about the standards and legislation guiding the safe handling of medicines, as well as increase your knowledge of the classifications of medicine. The Control and Administration of Medicine Course will teach you best practices for prescribing, checking, obtaining, and dispensing medicines, making it ideal for anyone starting a medical career. You will also learn about the various routes by which medicine is administered, as well as topics like contraindications and record-keeping. Learning Outcomes After completing this Control and Administration of Medicine Course, the learner will be able to: Gain a thorough understanding of the procedures for handling medication safely. Understand the principles and importance of patient confidentiality. Know the routes by which medicine can be administered. Understand the legislation and guidance regarding the safe handling of medicines. Comply with record-keeping requirements. Know the effects that can occur as a result of an adverse reaction. Be fully familiar with the different classifications of medicine. Why Choose Control and Administration of Medicine Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. >> Course Included << Main Course: Control and Administration of Medicine Course GIFT Course: Course 01: Nursing Assistant Diploma Course 02: Diploma in Mastering Psychology >>Other Benefits << Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course] >> Control and Administration of Medicine Course << Course Curriculum Module 1: Overview of Medicine Management Medicines Nomenclature- an Overview Numeracy in Medicine Management A Synopsis on Clinical Pharmacokinetics Different Administration Routes Untoward Drug Reactions The way Drug Interactions Happen Module 2: Significance of Medicine Management Medicines Management- an Overview Why Medication Management Is Important Medication Management Plan Effect of Poor Medicines Management Important Tools for Managing Medications Module 3: The Best Way Medicine Can be Prescribed Essentials of Good Prescribing Recording Medication History Issuing a Drug Prescription Module 4: Common Issues in Pharmacological Management What is Dyspepsia? Acute Diarrhea and Constipation Inflammatory Bowel Disease Nausea and Vomiting Hypertension Diuretics Respiratory Conditions Diabetes Smoking Cessation Module 5: Administering Common Medicines Antibiotics Contraceptives Anticoagulants Antiplatelet Drugs Topical Agents and Emollients Topical Steroids Module 6: Defining Palliative Care Palliative Care- a brief introduction Drug Interactions in Palliative Care When to offer palliative care? Diseases that require palliative care Module 7: Medicine Optimization and its Four Principles Usefulness of Medicine Optimization Four Guiding Principles that Underpin Medicines Optimization Reflecting on Practice: Making Best Use of the Principles Module 8: Handling Medication in Residential Aged Care Facilities (RACFs) Roles and Responsibilities of People Concerned Roles of Medication Advisory Committee Sorting out of Medicines Complementary and Alternative Medicines (CAMs) and Non-Prescription Medicines- a General Overview What Medication Charts Looks Like Medication Evaluation How to Store Medicines Module 9: Law and Legislation Concerning Medicines Key Legislation focused on Health and Social Care Act 2008 Control of Substances Hazardous to Health 2002 Misuse of Drugs Act 1971 Medicines Act 1968 Misuse of Drugs (Safe Custody) Regulations 1973 -------------------- Assessment Method After completing each module of the Control and Administration of Medicine Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Control and Administration of Medicine course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? >> Control and Administration of Medicine Course << This Control and Administration of Medicine Course is suitable for medical students, and anyone interested in a career in health care. It is ideal for those new to the industry and learning key best practices. Requirements >> Control and Administration of Medicine Course << There are no specific requirements for this course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included
Embark on a transformational journey towards personal and professional growth with our "Confidentiality in the Workplace" course. Crafted by experts, this curriculum delves deep into the essential skills necessary to uphold confidentiality in any workplace setting. By enrolling, you gain access to a wealth of knowledge that not only enhances your understanding of confidentiality protocols but also equips you with practical tools to navigate sensitive information with finesse and integrity. Whether you're a seasoned professional or just starting your career, this course promises to propel your trajectory to new heights by instilling confidence in your ability to maintain confidentiality effectively. Don't miss out on this opportunity to invest in yourself and seize the chance to unlock boundless opportunities for advancement. Join us on this journey and watch as your career reaches unprecedented heights. Key Features: CPD Certified Confidentiality in the Workplace Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Workplace Confidentiality Module 02: Business Etiquette and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Maintaining Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employees Can Protect Confidential Information Learning Outcomes: Identify various types of workplace confidentiality and their significance. Demonstrate business etiquette in handling confidential information with professionalism. Understand the importance of confidentiality in maintaining a trustworthy work environment. Apply strategies to maintain confidentiality while collaborating with co-workers. Implement measures to prevent breaches and protect sensitive information effectively. Equip employees with practical knowledge on safeguarding confidential data in the workplace. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Confidentiality in the Workplace course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Confidentiality in the Workplace. Moreover, this course is ideal for: Employees across industries seeking a comprehensive understanding of workplace confidentiality. Managers and team leaders responsible for fostering a confidential work environment. HR professionals aiming to enhance confidentiality practices within their organizations. New hires looking to integrate seamlessly into workplace confidentiality protocols. Business owners committed to instilling a culture of trust and discretion. Requirements There are no requirements needed to enrol into this Confidentiality in the Workplace course. We welcome individuals from all backgrounds and levels of experience to enrol into this Confidentiality in the Workplace course. Career path After finishing this Confidentiality in the Workplace course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Confidentiality in the Workplace are: Data Protection Officer - £35K to 60K/year Compliance Officer - £30K to 50K/year Legal Secretary - £20K to 35K/year Human Resources Officer - £25K to 45K/year Administrative Assistant - £18K to 30K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Welcome to the "Introduction to Paramedicine Study" course, where you'll delve into the fundamental aspects of paramedic care. Designed for aspiring paramedics and healthcare professionals, this comprehensive program equips you with the knowledge and skills needed to excel in emergency medical services. Key Features: CPD Certified Developed by Specialist Lifetime Access In this course, learners will gain a comprehensive understanding of paramedicine, focusing on the roles and responsibilities of paramedics in the UK. They will learn about ambulance administration and the legal frameworks that guide paramedic practice. Basic human anatomy and common injuries will be covered, alongside advanced topics such as major injuries and pediatric paramedicine. Students will also acquire skills in initial patient assessment, CPR, and the administration of emergency medications. Specialized knowledge in responding to medical emergencies, including COVID-19 protocols, will be taught. Additionally, the course emphasizes emergency response planning, infection control, and risk management specific to paramedicine contexts. Overall, learners will be equipped with essential knowledge and practical skills necessary for effective paramedic practice, ensuring they are prepared to handle diverse medical emergencies with competence and professionalism. Course Curriculum Module 01: Introduction to Paramedicine Study Module 02: Roles and Responsibilities of Paramedics in the UK Module 03: Ambulance Administration Module 04: Law and Legislations for Paramedics Module 05: Basic Human Anatomy Module 06: Common Injuries Module 07: Major Injuries Module 08: Paediatric Paramedicine Module 09: Other Medical Emergencies Module 10: Initial Assessment Module 11: CPR and AED Administration Module 12: Medication Administration Module 13: Paramedic Procedures in Response to Covid-19 Module 14: Emergency Response Planning and Management Module 15: Infection Control Module 16: Pain Management Module 17: Paramedicine Risk Management Learning Outcomes Understand roles in UK paramedicine. Apply basic human anatomy knowledge effectively. Perform initial assessment in emergency situations competently. Demonstrate CPR and AED administration proficiency. Implement infection control measures in medical settings adeptly. Analyze paramedicine risk management strategies critically. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals seeking paramedic specialization. Individuals aspiring to work in emergency medical services. Students preparing for paramedic certification exams. Career changers interested in emergency response roles. Medical professionals enhancing their emergency care skills. Career path Ambulance Paramedic Emergency Care Assistant Paramedic Practitioner Emergency Medical Dispatcher Ambulance Technician Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Getting Started The CMI Level 2 Certificate in Team Leading covers team-leading skills and knowledge and is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. A wide range of units allows individuals and employers to tailor the elements and size of the qualification to their needs specifically. The CMI Level 2 Certificate in Team Leading is a shorter course that gives you a broader knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits This course will bring you many vital benefits, such as; Development of your skills in effective team leading Ensuring teams can meet organisational objectives Improve problem-solving skills Effective decision making Develop your knowledge of the roles and responsibilities of a team leader Key Highlights Are you a practising or aspiring team leader and wish to develop your team-leading skills and knowledge? Then, the CMI Level 2 qualification in Team Leading is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 2 Team Leading can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £27,835 per annum Supervisor, with an estimated average salary of £22,480 per annum Team Coordinator, with an estimated average salary of £25634 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 10 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study Assessment For each module you study, you will complete a written assignment of 1500 to 2,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must: Be 18 years of age and over Possess the ability to complete the Level 2 course Our friendly admissions advisors will provide the best advice, considering your needs and goals. Why gain a CMI Qualification? This course is perfect for you if you are a current or aspiring team leader and want to take your career to the next level. You will develop broader knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. This course is designed for team leaders; to support the development of their skills in leading a team, making sure that team's work achieves organisational objectives, and contributing to planning, problem solving and decision making. Upon completing this course, you can progress to: CMI Level 3 Qualifications in First Line Management CMI Level 3 Coaching and Mentoring Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 2 Certificate in Team Leading, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners need to complete any combination of units to a minimum of 15 credits. The minimum Total Qualification Time is 150 hours, including 50 Guided Learning Hours Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Personal development as a team leader Reference No : Unit 2001V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify work objectives and the skills and knowledge required to meet them. 2. Be able to agree, implement and review the development plan to meet work objectives. 3. Understand team leader's responsibility for welfare in the work area. UNIT2- Monitoring team performance Reference No : Unit 2003V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the team objective(s) and plan for achievement. 2. Be able to plan to achieve team objective(s). 3. Be able to monitor and review the team's performance. UNIT3- Providing customer service Reference No : Unit 2007V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Be able to identify the team's customers and the level of service required. 2. Be able to identify and resolve customer service issues. UNIT4- Communicating with a team Reference No : Unit 2002V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the role of communication in leading a team. 2. Understand how to organise team briefings. 3. Understand how to lead team briefings. UNIT5- Controlling resources Reference No : Unit 2004V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify and source resources needed to achieve team objectives. 2. Be able to manage the resources effectively and efficiently to achieve team objectives. 3. Be able to identify and reduce resource wastage. UNIT6- Building work relationships Reference No : Unit 2005V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand how to communicate and maintain working relationships with the manager. 2. Understand how to develop work relationships outside the team. UNIT7- Developing team needs Reference No : Unit 2006V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Understand how to plan and implement induction for a new team member. 2. Understand how to identify and plan the training needs of team members. 3. Be able to train a team member to carry out a task. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.