5557 Assistant courses in Risca delivered On Demand

Do you want to improve your customer service skills & want to make your customers happy? Do you want to exceed customer expectations and want to create clients who spread words about your business? If yes, then enrol now and benefit from this course. Description: This Customer Service course teaches the basics of customer service and translates that knowledge into practical application. Students will come away from this customer service course knowing how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance their work experience. Students will learn the difference between internal and external customers and will find out how the development and implementation of a comprehensive customer service policy promote consistency in how customers are treated and keep customers happy. Who is the course for? Individuals who have any interaction with customers in any business. People who want to take their customer service skills to the next level. Students. Job seekers. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Level 2 Certificate in Customer Service is a useful qualification to possess, and would be beneficial for the following professionals: Administrative Receptionist. Assistant Office Manager. Call Center Customer Service Representative. Call Center Representative. Call Center Supervisor. Customer Care Representative. Customer Service Administrative Assistant. Customer Service Agent. Customer Service Analyst. Customer Service Assistant. Customer Service Associate. Customer Service Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Conclusion 00:15:00 Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Customer Service Skills First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Certificate in Customer Service 00:30:00 Final Exam Final Exam- Certificate in Customer Service 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Dental Practice Administration You don't need to be a dental specialist or a medical attendant, to work in a dental practice. Filling in as a dental practice executive is an incredible course for those hoping to go into the medical care area, without going to college. A dental practice executive is a significant part in a dental practice with regards to keeping up the workplace, keeping patient records, etc. Individuals who find out about dental practice organization regularly advantage by acquiring information at a passage level situation in the medical care area. While this isn't lucrative, it is an extraordinary beginning for those requiring experience. This course will really expound on what a dental practice manager is and what their duties are. We start by clarifying the various obligations of a dental practice director. Then, we audit the abilities that are regularly needed to be a dental practice manager and the advantages of getting one. At last, we furnish you with a couple of steps that you can take to begin on the way to turning into a dental practice head and furthermore offer a few hints and guidance to help you en route. You Will Learn: What a dental practice chairman is and their job in a dental office The duties of a dental practice chairman The abilities that are needed to be a dental practice overseer Tips and counsel on the most proficient method to begin as a dental practice chairman The Benefits of Taking This Course: You will study the assistant part of a dental practice director You will find out about the various duties and abilities that are frequently expected of a dental office director You will find out about what is needed to turn into a dental office chairman

Description: This course was created to help anyone learn about Microsoft Excel 2007 for beginners. Through this course, you will learn the importance of planning and organise your thoughts when creating a worksheet. This will help you maximise the capability of the Excel program. You will learn the basic functions and formula that are commonly used in Microsoft Excel. You will also know the importance of saving, editing and creating new worksheets in an effective manner. This course will help you practice what you've learned and learn how to apply what you've learned in your career. Who is the course for? Professionals who want to learn about Microsoft Excel 2007 features People who have an interest in knowing all the essentials in Microsoft Excel 2007 Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Excel 2007 for Beginners is a useful qualification to possess and would be beneficial for any for any Office job, such as: Admin Assistant PA Secretary Administrator Account Assistant Bookkeeper Accountant Office Manager. Microsoft Excel 2007 for Beginners Module One - Getting Started 01:00:00 Module Two - Opening and Closing Excel 01:00:00 Module Three - Your First Worksheet 01:00:00 Module Four - Working with Excel Files 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Printing Excel Data 01:00:00 Module Seven - Building Formulas 01:00:00 Module Eight - Using Excel Functions 01:00:00 Module Nine - Using Time Saving Tools 01:00:00 Module Ten - Formatting your Data 01:00:00 Module Eleven - More Formatting 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Microsoft Excel 2007 for Beginners 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description:  SharePoint Designer 2010 was created to design, build, and customize Web sites running on SharePoint Foundation 2010 and Microsoft SharePoint Server 2010. In this course, you will learn the necessary skills, knowledge, and information about Microsoft SharePoint Designer 2010. You will appreciate this powerful tool since you will learn how to utilise it without knowing how to do coding. Also you learn the basic features of this program that could help you in website making. Who is the course for? Professionals who want to learn about the basic features of Microsoft SharePoint Designer 2010 People who have an interest in knowing the essentials in Microsoft SharePoint Designer 2010 Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft SharePoint Designer 2010 Essentials course is a useful qualification to possess and would be beneficial for any type of professions or careers such as: Administrative Assistant Administrator Office Manager Personal Assistant Secretary. Microsoft SharePoint Designer 2010 Essentials Module One - Getting Started 00:30:00 Module Two - Opening and Closing SharePoint Designer 01:00:00 Module Three - Creating and Opening Sites 01:00:00 Module Four - Working with Sites 01:00:00 Module Five - Working with Lists and Libraries 01:00:00 Module Six - Working with Site Pages and Master Pages 01:00:00 Module Seven - Working with Content Types 01:00:00 Module Eight - Working with Data Views and Forms 01:00:00 Module Nine - Working with Workflows 01:00:00 Module Ten - Connecting to Data 01:00:00 Module Eleven - Working with Templates 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Microsoft Sharepoint Designer 2010 Essentials 00:20:00 Final Exam Final Exam- Microsoft Sharepoint Designer 2010 Essentials 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

***Accounting and Finance Online*** Accounting and finance assist businesses in measuring, monitoring, and planning their operations. This course has been designed to provide a thorough introduction to business Accounting and Finance as both an idea and a profession. This Online course will equip you with in-demand accounting and finance skills as well as the ability to complete practicable processes while working in an organisation. This could be tricky, especially if this is your first consignment in the accounting and finance sector. Our Accounting and Finance Online course provides a solid understanding of accounting and financial methods, concepts, and duties to properly prepare you for a career in the accounting and finance sector. ***Accounting and Finance Online*** Detailed Course Curriculum Module 1: Essentials of Accounting and Finance Module 2: Types of Cost Data and Cost Analysis Module 3: Contribution Analysis Module 4: Break-Even and Cost-Volume-Profit Analysis Module 5: Relevant Cost and Making Short-Term Decisions Module 6: Forecasting Cash Needs and Budgeting Module 7: Cost Control and Variance Analysis Module 8: Managing Financial Assets Module 9: Managing Accounts Receivable and Credit Module 10: Managing Inventory Module 11: The Time Value of Money Module 12: Capital Budgeting Decisions Module 13: Improving Managerial Performance Module 14: Sources of Short-Term Financing Module 15: Considering Term Loans and Leasing Module 16: Long-Term Debt and Equity Financing Module 17: Accounting Conventions and Recording Financial Data Assessment Method After completing each module of the Accounting and Finance Online course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Accounting and Finance Online course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Accounting and Finance Online This course is ideal for: Candidates interested to start a career in accountancy Business owners seeking to look after their own accounts Existing accountancy workers in seeking higher positions or promotion Accountancy workers with no formal qualifications Anyone wishing to boost their career prospects. Requirements Accounting and Finance Online There are no specific requirements for course because it does not require any advanced knowledge or skills. Career path Accounting and Finance Online This course may lead you to a variety of career opportunities. Accounts Assistant Accounts Payable & Expenses Supervisor Accounts Payable Clerk Audit Trainee Payroll Administrator / Supervisor Tax Assistant / Accountant. Accounting Clerk Auditing Clerk Accounts Receivable Clerk Certificates Certificate of completion Digital certificate - Included

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Are you passionate about shaping young minds and creating a positive impact through education? Look no further! Introducing our exclusive bundle of eight meticulously curated courses that will equip you with the knowledge and insights needed to excel in the world of primary teaching, educational psychology, and lesson planning. At the heart of this bundle are three QLS-endorsed courses, ensuring that your hard work and dedication will be rewarded with prestigious hardcopy certificates. Dive deep into the realm of Primary Teaching, unravel the intricacies of Educational Psychology, and master the art of Lesson Planning for Teaching. These courses provide you with a solid foundation, equipping you with the theoretical knowledge required to thrive in the classroom. But that's not all - this bundle also features five relevant CPD QS-accredited courses that further enhance your skill set. These additional courses broaden your perspective, enabling you to create engaging and effective learning environments. Key Features of the Primary Teaching, Educational Psychology and Teacher's Lesson Planning Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Primary Teaching, Educational Psychology and Teacher's Lesson Planning bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Primary Teaching QLS Course 02: Educational Psychology QLS Course 03: Lesson Planning for Teaching 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Montessori Education for Early Childhood Course 02: Phonics in Early Years Settings Course 03: Impact of Play on Early Childhood Learning Course 04: Education and Pedagogy Course 05: Teaching Assistant In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Primary Teaching, Educational Psychology and Teacher's Lesson Planning courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Acquire a comprehensive understanding of primary teaching principles and practices. Gain insights into the theories and applications of educational psychology. Develop effective lesson plans and instructional strategies for diverse learners. Explore the Montessori approach and its relevance to early childhood education. Master the phonics techniques and their application in early years settings. Understand the impact of play on early childhood learning and development. Enhance your knowledge of education and pedagogy to create engaging learning environments. Embark on a transformative journey in the realm of education with our Primary Teaching, Educational Psychology, and Teacher's Lesson Planning bundle. This carefully curated package combines three QLS-endorsed courses with five CPD QS-accredited courses, providing you with a comprehensive understanding of the foundations of primary teaching, educational psychology, and effective lesson planning. Dive into the essentials of primary teaching, exploring best practices and innovative approaches to engage young learners. Unravel the principles of educational psychology, gaining insights into the cognitive, social, and emotional aspects of learning. Equip yourself with the tools and strategies to develop effective lesson plans tailored to diverse learners' needs. With theoretical knowledge and practical applications, this bundle prepares you to make a positive impact in the classroom. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring primary school teachers seeking a comprehensive foundation in teaching methodologies and psychology. Current teachers looking to enhance their understanding of educational psychology and improve their lesson planning skills. Teaching assistants and support staff aiming to expand their knowledge and contribute more effectively in the classroom. Individuals interested in pursuing a career in education or related fields. Career path Primary School Teacher: £24,000 - £40,000 per annum Special Education Teacher: £25,000 - £45,000 per annum Education Consultant: £30,000 - £55,000 per annum Curriculum Developer: £25,000 - £45,000 per annum School Administrator: £22,000 - £40,000 per annum Educational Psychologist: £35,000 - £60,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

10 QLS Endorsed Courses for Teacher | 10 Endorsed Certificates Included | Life Time Access