5941 Assistant courses in Derby delivered On Demand

Occupational Therapy: Occupational Therapy Activate your capabilities with occupational therapy now and find a road to healing and empowerment! Do you desire to pursue a career in occupational therapy or do you want to expand your knowledge in this occupational therapy field? If you want to truly impact people's lives, enrol in our occupational therapy program! You will gain the skills necessary to become a skilled occupational therapy assistant by taking our course in occupational therapy. You will be guided through the process of becoming a qualified assistant with a focus on working with people in occupational therapy settings. The most significant and fascinating theories and paradigms of occupational therapy practice are covered in this occupational therapy course. You will gain knowledge about working with children and adults who have physical and intellectual challenges, fundamental anatomy and physiology. Throughout the Occupational Therapy: Occupational Therapy course you will learn to make strategies for assisting patients in overcoming depression and poor self-esteem, and possible alternatives to occupational therapy. Moreover, from occupational therapy You will also learn about occupational therapists' ongoing professional and personal development. By the end of the Occupational Therapy: Occupational Therapy course you will know how to assist a patient in accepting their current state and moving toward a full recovery, and much more. Take advantage of the chance to learn about Occupational Therapy's techniques for helping people regain their independence, overcome obstacles, and enjoy life to the fullest. Enrol in our Occupational Therapy course to improve people's lives and advance your professional chances! Main Course: Occupational Therapy Free Courses are including with this Occupational Therapy: Occupational Therapy Course Along with The Occupational Therapy: Occupational Therapy Course, We Offer a free Autism training Diploma Along with The Occupational Therapy: Occupational Therapy Course, We Offer a free Speech & Language Therapy Course Along with The Occupational Therapy: Occupational Therapy Course, We Offer a free Paediatric First Aid Course Special Offers of this Occupational Therapy: Occupational Therapy Course This Occupational Therapy Course includes a FREE PDF Certificate. Lifetime access to this Occupational Therapy Course Instant access to this Occupational Therapy Course Get FREE Tutor Support to this Occupational Therapy Course Occupational Therapy: Occupational Therapy The basis for your journey into the field of occupational therapy will be provided by this extensive course on occupational therapy. Gain understanding of the many facets of occupational therapy through this course, as well as its critical role in enhancing the quality of life for people of all ages. Who is this course for? Occupational Therapy: Occupational Therapy If you want to advance your technical abilities and get ready for the career you want, this occupational therapy course is ideal for you! Requirements Occupational Therapy: Occupational Therapy To enrol in this Occupational Therapy: Occupational Therapy Course, students must fulfil the following requirements. To join in our Occupational Therapy: Occupational Therapy Course, you must have a strong command of the English language. To successfully complete our Occupational Therapy: Occupational Therapy Course, you must be vivacious and self driven. To complete our Occupational Therapy: Occupational Therapy Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Occupational Therapy: Occupational Therapy Course.

Level 2 Award in Food Safety in Health and Social Care & Early Years & Childcare Settings Course Would you like to learn more about food, safety, and health? The goal of this Level 2 Award in Food Safety in Health and Social Care & Early Years & Childcare Settings Course is to provide you with the information and abilities needed to handle food in early childhood, health, and childcare settings. The Level 2 Award in Food Safety in Health and Social Care & Early Years & Childcare Settings Course covers the food safety requirements. Also, this Level 2 Award in Food Safety in Health and Social Care & Early Years & Childcare Settings Course teaches how to promote nutrition and hydration. Our Level 2 Award in Food Safety in Health and Social Care & Early Years & Childcare Settings Course will also help learners gain a better understanding of food safety in preparation for food hygiene qualifications. To improve your knowledge of food safety in order to prepare for food hygiene, enrol in this Level 2 Award in Food Safety in Health and Social Care & Early Years & Childcare Settings Course. Learning Outcome of Level 2 Award in Food Safety in Health Care and Early Years Settings After completing this Level 2 Award in Food Safety in Health Care and Early Years Settings course, learners will gain knowledge on: The importance of food safety measures when providing food and drink for individuals from Level 2 Award in Food Safety in Health Care and Early Years Settings. This Level 2 Award in Food Safety in Health Care and Early Years Settings course helps to understand how to maintain hygiene when handling food and drink. Understand how to meet safety requirements when preparing and serving food and drink to individuals with the help of this Level 2 Award in Food Safety in Health Care and Early Years Settings. Main Course: Level 2 Award in Food Safety in Health Care and Early Years Settings Course Free Courses are including with this Level 2 Award in Food Safety in Health and Social Care & Early Years & Childcare Settings Course Along with The Health Care and Early Years Settings Course, We Offer a free Diploma in Health nd Wellbeing Course Along with The Health Care and Early Years Settings Course, We Offer a free Level 2 Certificate in Awareness of Mental Health Problems Course Special Offers of this Level 2 Award in Food Safety in Health and Social Care & Early Years & Childcare Settings Course This Health Care and Early Years Settings Course includes a FREE PDF Certificate. Lifetime access to this Health Care and Early Years Settings Course Instant access to this Health Care and Early Years Settings Course Get FREE Tutor Support to this Health Care and Early Years Settings Course Level 2 Award in Food Safety in Health and Social Care & Early Years & Childcare Settings Course Helping students acquire the knowledge and abilities necessary to handle food in early childhood and childcare settings as well as health and social care settings is the goal of the Food Safety in Health and Social Care and Early Years and Childcare Settings - Level 2 qualification. In addition to covering food safety regulations, the Food Safety in Health and Social Care and Early Years and Childcare Settings - Level 2 course also helps people eat and drink and either supports or enhances nutrition and hydration. Who is this course for? Level 2 Award in Food Safety in Health and Social Care & Early Years & Childcare Settings Course Anyone involved in handling food properly and meeting nutritional and hydration needs will benefit from this Level 2 Award in Food Safety in Health Care and Early Years Settings course. Special Note: Our Child Care Course is not a regulated course. If You want to get qualified, you can consider following options: HND Child Care Teaching and child care NCFE Early Learning and Childcare Level 3 Award in Childcare & Education Level 3 Award in Childcare and Education (VRQ) Level 3 Diploma for Residential Childcare (England) (RQF) Level 3 Award in Preparing to Work in Home-Based Childcare Level 5 Diploma in Leadership and Management for Residential Child care (England) (RQF) Level 2 Award in Food Safety in Health and Social Care and Early Years and Child care Settings (RQF) Requirements Level 2 Award in Food Safety in Health and Social Care & Early Years & Childcare Settings Course To enrol in this Health and Social Care & Early Years & Childcare Settings Course, students must fulfil the following requirements. To join in our Course, you must have a strong command of the English language. To successfully complete our Health and Social Care & Early Years & Childcare Settings Course, you must be vivacious and self driven. To complete our Health and Social Care & Early Years & Childcare Settings Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Course. Career path Level 2 Award in Food Safety in Health and Social Care & Early Years & Childcare Settings Course After completing this Level 2 Award in Food Safety in Health Care and Early Years Settings course, you can get involved with various jobs including healthcare assistant, nursery assistant, catering assistant or support worker.

Register on the Health and Social Care - Level 5 today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Health and Social Care - Level 5 course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Health and Social Care - Level 5 course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Health and Social Care - Level 5 course, all you need is a passion for learning, A good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Health and Social Care - Level 5 Module 1: Introduction to Health and Social Care Module 1: Introduction to Health and Social Care 00:19:00 Module 2: Communication and its Relevance Module 2: Communication and its Relevance 00:42:00 Module 3: Rights and Responsibilities as a Health and Social Care Worker Module 3: Rights and Responsibilities as a Health and Social Care Worker 00:38:00 Module 4: Role as A Caregiver and Healthcare Professional Module 4: Role as A Caregiver and Healthcare Professional 00:26:00 Module 5: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 5: Working in Health and Social Care; Promoting Equality, Diversity and Rights 00:49:00 Module 6: Important Principles and Policies in Health and Social Care Work Module 6: Important Principles and Policies in Health and Social Care Work 00:23:00 Module 7: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 7: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 00:50:00 Module 8: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 8: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 00:48:00 Module 9: Safeguarding Vulnerable Individuals Module 9: Safeguarding Vulnerable Individuals 00:52:00 Module 10: Health and Safety Responsibilities Module 10: Health and Safety Responsibilities 00:51:00 Module 11: Risk Management in Health and Social Care Module 11: Risk Management in Health and Social Care 00:03:00 Recommended Readings Recommended Readings - Health and Social Care - Level 5 03:10:00 Optional Assignment Optional Assignment - Health and Social Care - Level 5 2 weeks, 2 days Recommended Materials Workbooks - Health and Social Care - Level 5 01:54:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Property administrators are responsible for managing the administrative side of running a property. The job includes property maintenance, showing prospective tenants around a property, collecting rent and paying contractors. This Property Administrator Training course explores the skills and knowledge required for this role, with an introduction to the real estate industry. Throughout this course, you will learn about the day in the life of a property administrator, with step-by-step training on how to perform viewings, negotiate property prices and carry out a valuation. You will also develop the skills to build excellent relationships with tenants, including handling their complaints in a professional manner. Your Learning Goals: Learn about the role of a property administrator and the key responsibilities Understand the laws and regulations surrounding property management Develop crucial multi-tasking, negotiating, problem-solving & customer service skills Be able to deal with all types of tenants in a professional and neutral manner Familiarise with the different types of lettings agents and estate agents Build solid relationships with project managers and contractors Explore the sales progression process from start to completion Discover marketing strategies for promoting your company's services Who is This Course for? This course is suitable for those who are considering a career in the administrative sector of the real estate industry. This Property Administrator Training course is a beginners training course, ideal for those who are not yet in a property administrator role. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99 Career Path On successful completion, learners will be equipped with the skills and knowledge to kickstart a career in real estate. Related roles in this field include: Property Administrator Property/Lettings Negotiator Assistant Lettings Manager Estate Agent Course Curriculum Property Administrator Training - Updated Version Module 1 - Estate Agent: An Introduction 00:21:00 Module 2 - Different Types of Estate Agents 00:16:00 Module 3 - Getting Started on the Job 00:16:00 Module 4 - Listing Property: Finding the Sellers 00:24:00 Module 5 - Valuation Process 00:21:00 Module 6 - Negotiating As an Estate Agent 00:13:00 Module 7 - Selling Property: Finding the Buyers 00:23:00 Module 8 - Letting Property 00:31:00 Module 9 - Technology for Estate Agents 00:22:00 Module 10 - Regulation of Estate Agents 00:14:00 Mock Exam Mock Exam- Property Administrator Training 00:20:00 Final Exam Final Exam- Property Administrator Training 00:20:00 Property Administrator Training - Old Version Estate Agent Module 1: What is Estate Agent 00:15:00 Module 2: Requirements for the Job 00:20:00 Module 3: History of the Estate Agent 00:20:00 Module 4: The Real Estate Industry 00:15:00 Module 5: Different Types of Estate Agents 00:15:00 Module 6: Online Estate Agents 00:20:00 Module 7: Estate agent Fees and Contracts 00:30:00 Module 8: Pros and Cons of Hiring an Estate Agent 00:20:00 Module 9: Getting to Know Your Clients 00:20:00 Module 10: A Day in the Life of an Estate Agent 00:15:00 Module 11: Selling Property with an Estate Agent 00:15:00 Module 12: Property Marketing 00:15:00 Module 13: The Regulations for Estate Agent Boards and Why It is Important 00:15:00 Module 14: Valuation 00:20:00 Module 15: Performing Viewings 00:15:00 Module 16: Negotiating 00:30:00 Module 17: Buying with an Estate Agent 00:20:00 Module 18: Sales Progression 00:30:00 Module 19: Technology 00:25:00 Module 20: Investment Property 00:40:00 Module 21: About Letting Agents 00:25:00 Module 22: Property Management 00:15:00 Module 23: Laws and Regulations 00:30:00 Module 24: How to Set Up an Estate Agency 00:15:00 Property Manager Module 25: Property Development and the Process 00:45:00 Module 26: Main Actors and Economic Context 01:00:00 Module 27: Land for Development 01:00:00 Module 28: Making Decisions 00:45:00 Module 29: Sorting Out Your Finances 00:30:00 Module 30: Establishing Your Business 00:30:00 Module 31: Market Research 01:00:00 Module 32: Promotion and Selling 01:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Office Admin and Receptionist Course Overview: The Office Admin and Receptionist Course, an essential part of the evolving industry, caters to the increasing demand for skilled professionals in office administration. In today's dynamic business environment, efficient office management and exceptional receptionist skills are crucial for organisational success. This course equips individuals with the necessary knowledge and skills to excel in administrative roles, addressing emerging opportunities and challenges in the field. No matter the type or the size of an organisation, every office needs a receptionist and someone to take care of the administrative tasks. Therefore, if you can train yourself in administrative and receptionist work, you will have a lot of job opportunities knocking at your door. The Office Admin and Receptionist Course will provide you with quality training. It will equip you with the essential skills and confidence to carry out the responsibilities.  The Office Admin and Receptionist Course help you acquire the essential skills to become a proficient receptionist or an office admin. In this course, you will learn how to represent your company in the best possible manner. The easy-to-follow modules will help you in developing your telephone skills. Furthermore, you will become competent in record keeping and filing. In addition, this valuable course will teach you organisation skills, communication skills, time management skills, and more. Most importantly, this course will provide you with quality training in MS Excel. At the end of this Office Admin and Receptionist Course, you will receive a valuable certificate. This certificate will elevate your resume and increase your employability. So enrol now and get ready for a brilliant career. Learning Outcomes Understand the roles and responsibilities of a receptionist and an office administration Learn how to represent your boss and your company properly Develop the essential skills to handle the business telephones Enrich your knowledge of record keeping and filing system Build your organisation skills, communication skills and business writing skills Gain expertise on managing petty cash Become competent in MS Excel Who is the Office Admin and Receptionist Course for? This Office Admin and Receptionist Course is the perfect training ground for future office admins and receptionists. It will provide a clear understanding of their roles and responsibilities and also support in fulfilling these office administration responsibilities.  Why Choose this Office Admin and Receptionist Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99.  Career Path The Office Admin and Receptionist Course is a useful qualification to possess, especially to people with careers in: Administrative Assistant Secretary Administrator Office Manager Receptionist Office Administrator Office Admin and Receptionist Course - Updated Version Introduction to Reception and Receptionist 00:29:00 Business Telephone Skills 00:19:00 Representing Your Boss and Company 00:34:00 Mail Services and Shipping 00:25:00 Travel Arrangements 00:24:00 Organising Meeting and Conferences 00:25:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:40:00 Organisational Skills 00:25:00 Communication Skills 00:25:00 Customer Service 00:16:00 Effective Planning and Scheduling 00:39:00 Invoicing/Petty Cash 00:27:00 Business Environment 00:16:00 Advanced MS Excel How to Get the most of the course 00:01:00 Text formulas in Excel 00:08:00 Text Formulas Exercise 00:01:00 Text Formulas Exercise (answers) 00:01:00 Mathematical Formulas In Excel 00:04:00 Mathematical Formulas Exercise 00:01:00 Mathematical Formulas Exercise (answers) 00:01:00 Date and Time Formulas In Excel 00:06:00 Date and Time Formulas Exercise 00:01:00 Date and Time Exercise Formulas (answers) 00:01:00 Logic Formulas In Excel 00:12:00 Logic Formula Exercise 00:01:00 Logic Formula Exercise (answers) 00:01:00 Financial Formula In Excel 00:06:00 Financial Formula Exercise 00:01:00 Financial Formula Exercise (answers) 00:02:00 Informational Formula In Excel 00:04:00 Informational Formula Exercise 00:01:00 Informational Formula Exercise (answers) 00:01:00 Getting Traffic To Your Site 01:00:00 Menu Example with Excel Vlookup 00:08:00 Wildcard Search with Excel Vlookup 00:09:00 Looking to the Left with Excel Vlookup 00:17:00 2-Way Lookup 00:14:00 Comparing Lists with Excel Vlookup 00:03:00 Microsoft Excel Vlookup Tips and Tricks 00:14:00 Power Query Intro and Excel version 00:03:00 Excel Power Query - Introduction 00:03:00 Enabling M in Power Query 00:02:00 Transform Data - Trim in Excel Power Query 00:05:00 Transform Data - Format Dates and Values in Excel Power Query 00:02:00 Simple Expressions 00:08:00 Simple Expressions - Nested Expressions 00:03:00 Transform Data - Parsing URLs in Excel Power Query 00:05:00 Variables 00:08:00 Formatting Excel Keyboard Shortcuts 00:02:00 Table Excel Keyboard Shortcuts 00:02:00 Editing Excel Keyboard Shortcuts 00:05:00 Formula Excel Keyboard Shortcuts 00:03:00 Workbook Excel Keyboard Shortcuts 00:02:00 Handy Excel Shortcuts Keyboard Shortcuts 00:05:00 Office Admin and Receptionist Course - Old Version Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Customer Relations & Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Skills Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course - Activities 00:00:00 Recommended Reading Recommended Reading : Office Admin and Receptionist Course 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Receptionist Course 00:30:00 Final Exam Final Exam- Office Admin and Receptionist Course 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Overview Quickly learn how to take care of a wide variety of animals and start your own pet grooming or sitting business. This Animal Care Level 2 Diploma course provides the fundamental training to allow you to feed, exercise, or treat all common pets and companions. Pet and animal owners all need help from time to time. By learning to take care of every commonly encountered animal from cats and dogs to fish or reptiles, you will be able to start a career in grooming, veterinary nursing, or shelter work. You'll be taught the characteristics of every creature and all their needs, preparing you for any animal rescue. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Animal Care Level 2 Diploma. It is available to all students, of all academic backgrounds. Requirements Our Animal Care Level 2 Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 9 lectures • 04:35:00 total length •Animal Welfare: 00:30:00 •Animal Health: 00:30:00 •Different Kinds of Animals: 00:30:00 •Animal Handling and Restraint: 00:30:00 •Animal Transporting: 01:00:00 •Animal Feeding: 00:30:00 •Assessment of the Risk: 00:30:00 •Animal Caging: 00:30:00 •Assignment - Animal Care Level 2 Diploma: 00:05:00

Housekeeping course will reveal all the trade secrets of professional cleaning, enabling you to clean your property to a level of cleanliness that rivals that of a hotel or other residential facility. After taking Housekeeping course, you need to be able to create your own timetable for housekeeping and know how to put it into action. Why would you choose the Housekeeping course: Lifetime access to Housekeeping course materials Full tutor support is available from Monday to Friday with the Housekeeping course Gain a complete understanding of Housekeeping course Accessible, informative Housekeeping learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Housekeeping bundle Study Housekeeping in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Housekeeping course Curriculum Breakdown of the Course: Module 01: Introduction to Housekeeping Module 02: Housekeeping Principles Module 03: Understanding Staff Duties Module 04: Cleaning Module 05: Inventory Control Module 06: Planning & Organising the Housekeeping Department Module 07: Understanding Budgeting Module 08: Carpet Maintenance Module 09: Wall, Ceiling and Window Cleaning and Maintenance Module 10: Staffing Module 11: Standard Operational Procedures in Hotel Housekeeping Module 12: Laundry Operation in Hotel Module 13: Health and Safety CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Housekeeping Training course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in . It is also great for professionals who are already working in Housekeeping Training and want to get promoted at work. Requirements To enrol in this Housekeeping Training course, all you need is a basic understanding of the English Language and an internet connection. Career path The Housekeeping Training course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to the Housekeeping Training sector. Attendant Lead Housekeeper Housekeeper for Executive Residence ... and more Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Overview Discover the knowledge and abilities needed to support and care for families in crisis and support the UK's Social Care system. This valuable and useful course will raise your awareness of the strains that affect family units in society today and how they can be assisted. The Family Support Worker Diploma course has been expressly designed to aid those regularly working with children and parents and needing guidance on how to interact successfully with the individuals involved. To accomplish this, you will be taught professional safeguarding methods, communication techniques, awareness of UK laws and legislation, and relationship building systems for appropriate uses. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Family Support Worker Diploma. It is available to all students, of all academic backgrounds. Requirements Our Family Support Worker Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 8 lectures • 04:35:00 total length •Module 01: Introduction to Family Support Work: 00:24:00 •Module 02: Legislation, Policy and Guidance: 00:51:00 •Module 03: Solving Family Issues - Part 1: 00:49:00 •Module 04: Solving Family Issues - part 2: 00:45:00 •Module 05: Safeguarding - Assessing need and providing help (Part 1): 00:33:00 •Module 06: Safeguarding - Assessing Need and Providing Help (Part 2): 00:37:00 •Module 07: Building Relationships: 00:36:00 •Assignment - Family Support Worker Diploma: 00:00:00

Health and Social Care Diploma Description Understand the correct interventions for medical emergencies, ailments and requirements with this comprehensive online course. The Health and Social Care Diploma course prepares you for careers in care for the elderly, children, and those with mental health issues, as well as giving you a good understanding of improving your own physical and mental health. The care industry is vital to the wellbeing of millions of people. Gaining quality skills in Health and Social Care will be highly effective in building a thriving career in this essential industry. Through video lessons and online study materials, this course covers all the key skills you need to succeed, as you learn about personal care and nutrition, mental health, caring for the elderly and the basics of health and safety for children. You will also learn to identify common ailments and provide support for chronic conditions. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this Health and Social Care Diploma Level 2 & 3 course for? This course is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic background to learn more on this subject.

The Health and Social Care is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Health and Social Care consists of several modules that take around 2 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts.