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6225 Assistant courses in Biddulph delivered On Demand

IT Support Assistant: 8-in-1 Premium Online Courses Bundle

By Compete High

Level up your office and tech career with the IT Support Assistant: 8-in-1 Premium Online Courses Bundle—your ultimate toolkit to land competitive roles in administration, tech support, and digital coordination. Whether in a corporate, healthcare, education, or small business environment, the demand for multitasking tech-literate assistants is soaring. This bundle arms you with job-ready skills in Outlook, Excel, Cyber Security, Project, PowerPoint, MS Word, Telephone Etiquette, and even essential HR knowledge. 🔥 Low cost. Big value. Lifetime access to skills employers want 📊 FOMO-worthy bundle with unmatched office-readiness 📢 Compete High has 4.8 on 'Reviews.io' and 4.3 on Trustpilot 📋 Description From inbox management with Outlook to data mastery in Excel, this bundle sets you up as the go-to IT Support Assistant any office needs. Pair that with presentation design in PowerPoint, document creation via MS Word, and secure workplace behaviour through Cyber Security, and you’ve got the perfect modern assistant profile. And let’s not forget soft skills: Telephone Etiquette and HR are vital for client-facing and internal communications alike. Project skills round out your toolkit—helping you support managers, departments, and clients with confidence. ✔ Be the administrative pro who knows MS Word, PowerPoint, and Excel. ✔ Communicate like a pro with Telephone Etiquette and Outlook fluency. ✔ Understand security expectations with Cyber Security and HR best practices. ✔ Support teams better with strong Project awareness. 🎯 Offices today want more than tech literacy—they want dynamic, proactive assistants. This bundle makes sure you’re at the top of the candidate list. ❓ FAQ Q: Who should enrol in this bundle? A: Ideal for aspiring IT Support Assistants, office administrators, personal assistants, and anyone looking to stand out with essential digital and interpersonal skills. Q: Will these skills help me land a job? A: Yes. With in-demand training in Excel, Cyber Security, MS Word, and Project, your profile will match hundreds of job listings. Q: Is the training flexible? A: Yes. Every course, including Outlook, Telephone Etiquette, and HR, is available on-demand.

IT Support Assistant: 8-in-1 Premium Online Courses Bundle
Delivered Online On Demand16 hours
£28.99

Physiotherapy - CPD Accredited

By Compliance Central

Physical therapy techniques are explored in physiotherapy when trying to solve movement-related issues. If you want to improve people's lives and general well-being, becoming a healthcare professional is a fantastic career choice. This training aids in enhancing general health, reducing aches and pains, as well as improving physical performance. In this course, both freshers and experts will get the chance to gain insight into the skills and data needed to begin a career in physiotherapy. Moreover, this course will cover a wide range of modules and provide several examples for assessment. Consequently, if you are new to working in the sector and want to study the basics of physiotherapy, this pathway will give you the information and guidance you need to look further. After completing this pathway, you will be able to provide physiotherapy services to patients. Take a step forward by enroling in this physiotherapy course today, and you could do something unique! Main Course:- Course 01: Physiotherapy Bonus Courses Pack:- Course 02: Functional Skills Fitness Course 03: Pain Management: Back Pain Relief What you will discover are the following: Key ideas in physiotherapy. Examine the requirements for physiotherapists. Learn about the advantages and physiotherapy therapies. Uses for sports physiotherapy. Therapeutic implications of neurological physiotherapy. Course Significant Points: Accredited CPD course Exam retakes are unlimited, and tutoring is available Easy access to course materials; guaranteed learning satisfaction Lifetime access and 24/7 support Self-paced online course modules cover exploring various job positions. These modules allow you to become an expert in your field! All the knowledge you need to advance in your career is provided here, from the basics to the highest level. By taking this course, you can gain a competitive edge that will keep you ahead of the competition and give you the confidence to face any challenge. So don't let this opportunity cross you by; invest in yourself and take this course today! Physiotherapy course Curriculum: Module 01: Introduction Module 02: The Standards for Physiotherapists Module 03: The Physiotherapy Interventions Module 04: Sports Physiotherapy Module 05: Neurological Physiotherapy Along with 15 more modules with free 2 CPD accredited courses. Disclaimer: Please note that this course doesn't qualify you as a professional in this field. However, it'll enhance your fundamental knowledge. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is particularly effective for-. Physiotherapy practitioners and students Medicine Sport science Physical Therapy Occupational Therapy Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path You can explore popular and in-demand careers associated with this course after completing it. Some job fields you can look into are: Sports Physio- £30,000- £50,000 per annum Virtual MSK Physio- £20,000- £40,000 per annum Gym Instructor- £50,000- £60,000 per annum Physio Assistant- £50,000- £70,000 per annum Orthopaedic physio- £50,000- £80,000 per annum Certificates 3 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Physiotherapy - CPD Accredited
Delivered Online On Demand4 hours
£12

Physiotherapy Training

4.7(47)

By Academy for Health and Fitness

By enrolling in our physiotherapy training, you will get the expertise to relieve people's physical suffering and take the initial steps toward mastering a well-demand career. This physiotherapy training will provide you with detailed insight into the concepts and methods used in physiotherapy. Anatomy, physiology, biomechanics, exercise therapy, manual treatment, electrotherapy, and patient management are just a few of the important topics discussed during the course. The physiotherapy training will also give a general introduction to industry-specific applications of physiotherapy and best practices. Individuals involved will also get the chance to hone their physiotherapy abilities through hands-on activities, case studies, and supervised clinical placement. Enrol yourself and be efficient for: Be familiar with the fundamental and more complex concepts of human anatomy, physiology, biomechanics, and movement Learn how musculoskeletal problems are evaluated and diagnosed Explain how electrotherapy, manual therapy, and exercise treatment are used Consider the importance of communication and patient management abilities Identify the fundamentals of treatment and chronic illness management Comprehend the importance of research in physiotherapy and how to evaluate research critically Acknowledge the professional and ethical issues that arise throughout the practice of physiotherapy Recognise the place of physiotherapy on the medical team Please Note: This Physiotherapy training does not entitle you to join the HCPC register or recognised Physiotherapists. But you will come across all the basic guidelines of Physiotherapy to boost and shine your knowledge in this particular field of Physiotherapy. Why Prefer Our Physiotherapy Training? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. ****Course Curriculum**** Here is the curriculum breakdown of this Physiotherapy Training: Module 01 What is Physiotherapy? Module 02: What do Physiotherapists do? Module 03: History of Physiotherapy Module 04: Skeletal Muscle Structure Module 05: Neuromuscular System Module 06: Injury Prevention Module 07: What is Sports Physiotherapy? Module 08: Osteoporosis Module 09: Back Pain & Critical Care Module 10: Aquatherapy & Hydrotherapy Module 11: Different Therapy Techniques Module 12: Treatment Method Module 13: For MND Patient Module 14: Musculoskeletal (MSK) Module 15: TENS Machines Module 16: What is Therapeutic Ultrasound? Module 17: Becoming a Physiotherapist Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for the following: Individuals who are seeking to become proficient in physiotherapy Healthcare professionals who want to improve their skills and knowledge in physiotherapy Individuals who are interested in pursuing a career in physiotherapy Professionals who are looking to improve their physiotherapy skills for career advancement or to increase their employability. Requirements You will not need any prior background or expertise to enrol in this course. Career path Physiotherapy Assistant: £18,545 to £21,176 District Nurse: £33,706 to £40,588 Sports Physiotherapist: £24,000 to £45,000 Musculoskeletal Physiotherapist: £25,654 to £45,838 Neurological Physiotherapist: £30,000 to £55,000 Paediatric Physiotherapist: £28,000 to £50,000 Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Physiotherapy Training
Delivered Online On Demand9 hours
£12

Pharmacy Technician Course - CPD Certified

5.0(3)

By School Of Health Care

Pharmacy Technician: Pharmacy Technician Online Introducing Our Comprehensive Course: Pharmacy Technician If you want to learn about Pharmacy Technician: Pharmacy Technician and become an expert in the field, you have arrived at the right place. Industry experts designed this Pharmacy Technician: Pharmacy Technician course to enable you to learn quickly and efficiently and at your own pace and convenience. Make an important contribution to the UK healthcare system by ensuring that your community can rely on you for support and excellent customer service. This Pharmacy Technician: Pharmacy Technician course teaches you everything you need to know to become a Pharmacy Technician or Pharmacy Technician Assistant and provide support and stability to your team. Enrol in this Pharmacy Technician: Pharmacy Technician UK Online course to get a head start on a career in healthcare. Unlock the Power of Pharmacy Technician: Pharmacy Technician Course: Enrol Now! Why choose this Pharmacy Technician: Pharmacy Technician Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Pharmacy Technician: Pharmacy Technician Course developed by industry experts. After each module Pharmacy Technician: Pharmacy Technician Course, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Pharmacy Technician: Pharmacy Technician Course. Main Course: Pharmacy Technician Course Courses you will get: Course 01: Nursing & Prescribing Course 02: Ambulance Care Assistant [ Note: Free PDF certificate as soon as completing the Pharmacy Technician: Pharmacy Technician course] Pharmacy Technician: Pharmacy Technician Online This Pharmacy Technician: Pharmacy Technician course consists of 09 modules. Course Curriculum of Pharmacy Technician: Pharmacy Technician Course Module 01: An Overview of Pharmacy Assistant and Technician Module 02: Understanding the Pharmacy Assistant Patient Counselling Guide Module 03: Understanding Communication in Pharmacy Settings Module 04: Understanding the Pharmacy Team and Practices Module 05: Understanding Prescription and Dispensing in Pharmacies Module 06: Understanding Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Module 07: Understanding Inventory Control and Management in Pharmacies Module 08: Understanding Standard Operating Procedures (SOPs) Module 09: Understanding Health and Safety Risks Assessment and Pharmaceutical Terminology Assessment Method of Pharmacy Technician: Pharmacy Technician Online After completing Pharmacy Technician: Pharmacy Technician Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Pharmacy Technician: Pharmacy Technician Online After completing the Pharmacy Technician: Pharmacy Technician course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Pharmacy Technician: Pharmacy Technician Online This Pharmacy Technician: Pharmacy Technician course is suitable for becoming pharmacy technicians or working in the medical field. Requirements Pharmacy Technician: Pharmacy Technician Online To enrol in this Pharmacy Technician: Pharmacy Technician Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Pharmacy Technician: Pharmacy Technician Course. Be energetic and self-motivated to complete our Pharmacy Technician: Pharmacy Technician Course. Basic computer Skill is required to complete our Pharmacy Technician: Pharmacy Technician Course. If you want to enrol in our Pharmacy Technician: Pharmacy Technician Course, you must be at least 15 years old. Career path Pharmacy Technician: Pharmacy Technician Online This Pharmacy Technician: Pharmacy Technician course will prepare you for many healthcare profession such as: Pharmacist’s Assistant Pharmacy Technician

Pharmacy Technician Course - CPD Certified
Delivered Online On Demand15 hours
£12

Virtual Assistant and Social Media Manager – 20-in-1 Premium Online Courses Bundle

By Compete High

Looking to launch a career in flexible, remote-friendly admin roles? This 20-in-1 Virtual Assistant and Social Media Manager bundle is a game-changer for jobseekers targeting the booming world of digital support. The VA market is exploding—don’t miss your chance to get ahead while demand is high. 🔍 Description Businesses today need dependable virtual assistants and digital support professionals who can handle everything from data entry to client communication to virtual meeting coordination. This bundle delivers 20 essential skills—including negotiation, document control, HR essentials, and more—to help you land roles across admin, digital marketing, or executive support. It’s designed with versatility in mind, equally suited for freelance VAs, startup support roles, or in-house admin positions. You’ll earn 20 professional-grade certificates that you can add to your CV, LinkedIn, or freelance portfolio—proving you're not just capable, but certified. For anyone looking to work online, transition careers, or boost their job applications, this bundle delivers unbeatable value for money. ❓ FAQ Q: What roles does this bundle support? A: Virtual Assistant, Administrative Coordinator, Social Media Support, Online Executive Assistant, or Remote Office Admin. Q: Do I need experience to start? A: No—this bundle is perfect for beginners or those changing careers. Q: Will it help with freelance or remote jobs? A: Yes—many of the skills are tailored for self-employed or hybrid work roles. Q: Are certifications included for each course? A: Yes—you’ll receive 20 individual certificates to use professionally. Q: How long do I have access to the content? A: Lifetime access—so you can learn on your own terms, at your own pace.

Virtual Assistant and Social Media Manager – 20-in-1 Premium Online Courses Bundle
Delivered Online On Demand4 hours
£49.99

Physiotherapy and Mental Health at QLS Level 5 Endorsed Certificates

By Imperial Academy

2 QLS Endorsed Courses With Hard Copy Certificates | FREE PDF Certificates | Lifetime Access | Tutor Support

Physiotherapy and Mental Health at QLS Level 5 Endorsed Certificates
Delivered Online On Demand
£120

Teaching : Teacher Training

By Training Tale

You need to become competent and skilled enough to become a teacher in your chosen area. With our Teaching : Teacher Training, you will acquire the necessary knowledge and skills and eventually become a qualified teacher in different settings. This Teaching : Teacher Training is a bundle of 8 courses. We have sincerely combined these 8 courses with a comprehensive curriculum made by the expert teachers to make this bundle course highly valuable for you. Depending on your need, you will get dedicated tutor support throughout this Teaching : Teacher Training. Our tutors are always happy to assist our learners. So, you need to ask for assistance only! With this course, you will get 8 courses! It means you will get 10 different certificates of achievement once you complete all the courses successfully. Imagine how your CV will be enriched. And the PDF certificates are completely free. With this Training, you will increase your employability skill enormously and stand out from the crowd. So, why do you hesitate? Just enrol on this course, and the rest is on us to make your learning journey a pleasant one. This Training is fully online and self-paced, so you don't need to worry about timing. You can set your own schedule to continue the courses. Let's see what are those 8 courses included in this Teaching : Teacher Training - Diploma in Special Education Needs (SEN) EYFS Teaching Diploma Primary Teaching Diploma Teaching Assistant Early Years Level 4 Dyslexia Autism Diploma ADHD Awareness Course Learning Outcomes By the end of this course, you will be able to - Identify different teaching roles and responsibilities. Become competent to qualify for the QTS test. Be a teacher in your chosen field. Deal with students effectively and efficiently in different settings. Take care of the Special Education Needs and other problems the children face. Why buy this Bundle from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Other Benefits this bundle Course*** 8 PDF Certificate Free Expert Tutor Support Lifetime Access Unlimited Retake ------------------------- [ Note: Free PDF certificate as soon as completing the course ] [ Course 01 ] Diploma in Special Education Needs (SEN) Module 01: Introduction Module 02: A Quick Overview of the New SEND Code of Practice Module 03: Legislation Related to SEN Module 04: SEN Assessments and Descriptors Module 05: Education for Children with Disabilities Module 06: Common SEN Conditions Found Within Mainstream Schools and many more... -------------------------------- [ Course 02 ] EYFS Teaching Diploma Module 01: An Overview of EYFS Module 02: Significance of Early Years in Development Module 03: Teaching Techniques Focusing EYFS Module 04: Curriculum for EYFS Teaching Module 05: EYFS Teaching Career Module 06: Fostering Learning and Development Module 07: Children Having Special Education Needs or Disabilities Module 08: Guiding Parents to the Early Years Foundation Stage Module 09: Safety Requirements And many more... -------------------------------- [ Course 03 ] Primary Teaching Diploma Module 01: Primary Education in the UK Module 02: Responsibilities, Qualifications and Skills Module 03: Initial Teacher Training Module 04: Types of Schools in the UK Module 05: Importance of Early Years in Development Module 06: EYFS Teaching Techniques Module 07: Teaching Primary English [ Course 04 ] -------------------------------- Teaching Assistant Module 01: Roles and Responsibilities of the Teaching Assistant Module 02: Working in the School Module 03: Working in the Classroom Module 04: Promote Children and Young people's Positive Behaviour Module 05: Support Children and Young People's Health and Safety Module 06: EYFS Teaching Techniques Module 07: Teaching Primary English Module 08: Teaching Primary Mathematics Module 09: Teaching Primary Science, Design and Technology Module 10: Teaching Other Primary Subjects And many more... -------------------------------- [ Course 05 ] Early Years Level 4 Module 1: Supporting the Emotional and Physical Well-being of Children Module 2: Equality, Diversity and Professional Partnerships Module 3: Health and Safety Legislation Module 4: Observations, Assessments and Planning Module 5: Safeguarding Children Module 6: The Early Years Foundation Stage Module 7: Managing in a Nursery Environment Module 8: Engaging in Professional Development ------------------------------------- [ Course 06 ] Level 3 Dyslexia Awareness Module 01: An Overview of Dyslexia Module 02: Learning Difficulties Due to Dyslexia Module 03: Impact of Dyslexia in the Educational Setting Module 04: Helping Adults with Dyslexia Module 05: Dyslexia in the Workplace Module 06: Approaches in Dyslexia Module 07: Dyslexia Strengths and Rewards Module 08: Assessment and Evaluation of Dyslexia Module 09: Dyslexia Friendly Learning Environment Module 10: Relevant Laws for Dyslexia -------------------------------- [ Course 07 ] Autism Diploma Course Module 01: Introduction to Autism Spectrum Disorder (ASD) Module 02: Approaches to Helping People and Children with Autism Module 03: Diagnosis of Autism Module 04: Communication Module 05: Cognitive Styles and Functions in Autism Module 06: Autistic Behaviour Module 07: Organisation Systems with Autistic Individuals Module 08: Autism Awareness Module 09: Government Policies on Autism in England -------------------------------- [ Course 08: ] ADHD Awareness Course Module 01: Overview of ADHD Module 02: The Experience of Treatment and Care for ADHD Module 03: Families and ADHD Module 04: Psychological Interventions for Children with ADHD in Educational Settings and Parent Training Module 05: ADHD and Attention Difficulties Module 06: Cognitive Approaches in ADHD Module 07: The Organisation of Care for ADHD Assessment Method After completing each module of Teaching : Teacher Training, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is ideal for you to become a teacher in any setting. Moreover, existing teachers will also benefit from this course by enriching their knowledge and skills. Requirements There is no specific requirement to enrol for this Course. However, you need to be over 16. Besides, to gain the best out of this Bundle Course, you must have a strong passion for becoming a teacher. Career path You can become skilled in different teaching professions with this course. Such as - Primary Teacher Primary Teaching Assistant EYFS Teacher Nursery Nurse SEN Teacher Certificates Certificate of completion Digital certificate - Included

Teaching : Teacher Training
Delivered Online On Demand
£31

Disability & SEN Teaching Course - Level 2 (QLS Endorsed)

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Disability & SEN Teaching Course - Level 2  (QLS Endorsed)
Delivered Online On Demand2 hours
£15

Diploma in Business Management and Administration (Online) - CPD Certified

4.5(3)

By Studyhub UK

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Business Management and Administration bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 33 course mega bundle that will exceed your expectations within your budget. The Business Management and Administration related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Business Management and Administration bundle will help you build a solid foundation to become a proficient worker in the sector. This Business Management and Administration Bundle consists of the following 30 CPD Accredited Premium courses - Course 01: Successful Business Networking Skills Course Course 02: Make Business Plans: Forecasting and Budgeting Course 03: Business Management Course 04: Diploma in Executive & Business Process Management Course 05: Business Analysis Level 3 Course 06: B2B Business Development: Strategies for Sustainable Growth Course 07: Strategic Business Management Course 08: Logistics Management and Lean Production Principles Course 09: Professional Digital Marketing Diploma Course 10: Quality Management Course 11: Professional Crisis Management Certificate Course 12: Strategic Planning and Implementation Course 13: Stakeholder Management Course 14: Supply Chain Management Course 15: Sage 50 Accounts Training Course 16: Purchasing & Procurement Course 17: Lean Six Sigma White Belt course Course 18: SAP Controlling (CO) - Product Costing S4HANA Course 19: Business Intelligence and Data Mining Course 20: Fundamentals of Business Analysis Course 21: Business Administration and Financial Management Level 2 Certification Course 22: Business Performance Management Course 23: Managing Budget: Financial Statements and Money Management Course 24: Business Analysis Level 3 Course 25: Xero Accounting & Bookkeeping Course 26: Quickbooks Bookkeeping - Starting A New Company File Course 27: Ultimate Social Media Marketing course Course 28: The Business Intelligence Analyst Course Course 29: Business Law Course 30: Office Skills and Administration 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Diploma in Career Development and Passion Course 02: Effective CV Writing: Crafting Impressive Resumes Course 03: Interview Skills: Ace the Interview Learning Outcome This tailor-made Business Management and Administration bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field Career Path You can Explore Business Manager Administrative Assistant Office Manager Operations Manager Human Resources Manager Executive Assistant Project Manager Marketing Manager Financial Analyst Account Manager Business Analyst Sales Manager Customer Service Manager Management Consultant Procurement Manager Compliance Officer Supply Chain Manager Risk Manager Event Planner Facilities Manager Business Analyst Project Manager Marketing Manager Human Resources Manager Sales Manager Operations Manager Account Manager Executive Assistant Supply Chain Manager Risk Analyst This Business Management and Administration Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Course 01: Successful Business Networking Skills Course Develop effective networking strategies to build valuable professional connections. Enhance communication skills to establish rapport and credibility at networking events. Learn how to leverage networking opportunities to advance career or business prospects. Course 02: Make Business Plans: Forecasting and Budgeting Understand the key components of a comprehensive business plan. Gain proficiency in forecasting and budgeting techniques for business planning. Analyze potential challenges and risks in business planning. Course 03: Business Management Grasp fundamental principles of effective business management. Develop leadership and organizational skills. Learn how to manage resources efficiently to achieve business objectives. Course 04: Diploma in Executive & Business Process Management Gain expertise in executive-level decision-making processes. Understand and implement efficient business processes. Learn strategies for continuous improvement in business operations. Course 05: Business Analysis Level 3 Acquire advanced skills in business data analysis. Develop expertise in stakeholder management and requirement gathering. Implement effective business solutions based on comprehensive analysis. Course 06: B2B Business Development: Strategies for Sustainable Growth Understand the nuances of B2B market dynamics. Develop strategies to grow and sustain business-to-business relationships. Learn to evaluate and leverage opportunities in the B2B marketplace. Course 07: Strategic Business Management Master the art of formulating, implementing, and evaluating cross-functional decisions. Develop a long-term vision and direction for an organization. Understand the strategic management process and its relevance in a globalized business environment. Course 08: Logistics Management and Lean Production Principles Understand key concepts in logistics and supply chain management. Implement lean production principles for efficiency. Manage logistics operations to ensure timely delivery and resource optimization. Course 09: Professional Digital Marketing Diploma Master digital marketing tools and platforms. Develop data-driven marketing strategies. Understand the role of digital marketing in modern business and how to measure its effectiveness. Course 10: Quality Management Gain expertise in quality assurance and control. Understand various quality management standards and practices. Learn to implement a culture of continuous quality improvement. Course 11: Professional Crisis Management Certificate Develop skills to anticipate and manage business crises. Learn to create effective crisis communication plans. Understand the importance of reputation management during and after crises. Course 12: Strategic Planning and Implementation Master the process of strategic formulation and execution. Develop techniques to monitor and evaluate strategic plans. Understand the challenges and pitfalls in strategic planning. Course 13: Stakeholder Management Understand the importance of stakeholder relationships in business. Develop strategies to engage and manage various stakeholder groups. Learn how to prioritize and address stakeholder concerns effectively. Course 14: Supply Chain Management Grasp the complexities of modern supply chains. Develop strategies to optimize supply chain operations. Understand the role of technology in supply chain management. Course 15: Sage 50 Accounts Training Become proficient in the Sage 50 accounting software. Understand financial record-keeping and reporting using Sage 50. Learn to troubleshoot common issues and optimize the software for business needs. Course 16: Purchasing & Procurement Master the principles of efficient purchasing and procurement. Develop negotiation skills with vendors. Understand the strategic importance of procurement in cost management. Course 17: Lean Six Sigma White Belt course Understand the basics of Lean and Six Sigma methodologies. Learn to identify areas for process improvement. Acquire tools and techniques for waste reduction and process enhancement. Course 18: SAP Controlling (CO) - Product Costing S4HANA Become proficient in the SAP CO module, focusing on product costing. Understand how to integrate product costing with other SAP modules. Gain expertise in using S4HANA for advanced cost analysis. Course 19: Business Intelligence and Data Mining Master tools and techniques for data mining and analysis. Understand the role of business intelligence in decision-making. Learn to transform raw data into actionable insights. Course 20: Fundamentals of Business Analysis Grasp the core principles of business analysis. Develop skills in requirement gathering and stakeholder management. Understand the role of a business analyst in various industries. Course 21: Business Administration and Financial Management Level 2 Certification Master administrative and managerial responsibilities in a business setting. Understand financial management principles and their application. Learn to make informed financial decisions to ensure business growth. Course 22: Business Performance Management Understand key performance indicators (KPIs) and their relevance. Develop strategies to monitor, evaluate, and enhance business performance. Learn to set and achieve performance targets. Course 23: Managing Budget: Financial Statements and Money Management Master the art of budgeting for businesses. Understand financial statements and their importance. Develop skills in money management to ensure financial stability. Course 24: Business Analysis Level 3 Dive deeper into advanced methodologies in business analysis. Master tools and software used for in-depth data analysis. Develop strategies to integrate business analysis outcomes in decision-making processes. Course 25: Xero Accounting & Bookkeeping Become proficient in the Xero accounting software. Understand the nuances of bookkeeping and financial reporting using Xero. Gain skills to optimize the software for diverse accounting needs. Course 26: Quickbooks Bookkeeping - Starting A New Company File Master the initial setup and configuration of a new company file in Quickbooks. Understand best practices for bookkeeping using Quickbooks. Learn to manage and analyze financial data effectively within the platform. Course 27: Ultimate Social Media Marketing course Understand the dynamics of various social media platforms. Develop strategies to optimize social media marketing campaigns. Learn to analyze and measure the effectiveness of social media campaigns. Course 28: The Business Intelligence Analyst Course Dive deep into the role of a business intelligence analyst. Master tools and techniques for advanced data analysis. Understand the integration of business intelligence insight. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Business Management and Administration bundle! This bundle is also ideal for professionals looking for career advancement and further enrol in: Level 5 Diploma in business and management Level 3 National Extended Diploma in Business Level 3 Diploma - Business Studies Level 3 Diploma in Business (RQF) CMI Level 3 Diploma in Principles of Management and Leadership Level 4 Diploma in Business and Management Level 5 Diploma in Business and Management Level 6 Diploma in Business Management Level 7 Diploma - Business Management EDI Business Management FdA Business and Management Level 2 Certificate in Principles of Business Administration (RQF) Level 2 Certificate in Principles of Business Administration (VRQ) Level 2 Certificate in Principles of Business and Administration (RQF) Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Business Management and Administration Career path Retail Manager IT Manager Financial Manager Quality Assurance Manager Business Development Manager Public Relations Manager Education Administrator Healthcare Administrator Compliance Manager Property Manager Office Coordinator Training Manager Supply Chain Analyst Inventory Control Specialist Operations Coordinator Customer Service Supervisor Contracts Administrator Business Operations Analyst Certificates CPDQS Digital Certificate & Transcript Included for The Title Course Only Digital certificate - Included After studying the course materials, you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim One Digital Certificate & Transcript for the title course completely free of cost. The cost for additional digital certificates is •4.99 each. CPD Certified Printed Hardcopy Certificate (Per Unit) Hard copy certificate - •8 FREE UK Delivery International Delivery +• 10.00 The price for each Printed Hardcopy Transcript is •9.99. FREE UK Delivery International Delivery +• 10.00 Student ID Card is included in the price, excluding shipping fees. UK Delivery •4 International Standard +• 8.00

Diploma in Business Management and Administration (Online) - CPD Certified
Delivered Online On Demand7 days
£279

Call Centre & Customer Service Training Course

4.3(43)

By John Academy

Are you currently a call centre agent? Or are you someone who is in charge in customer service? Are you planning to learn more about his job but don't know where? Then this training course will be a very big help for you to know how customer service works and why it works that way. Description: Almost everyone knows how customer services can make or break any business. These services help your clients be assured that you are available when problems arise. To know more about customer service, you will learn how to identify different types of buying motivations. You will need to learn about SMART goals and familiarise yourself with strategies that can improve communication skills. You will also learn the importance of phone etiquette and learn how to use it. You will learn all the necessary skills, knowledge and information about call centre & customer service training in this course.  Who is the course for? Call centre agents or customer service representatives who need to acquire skills for their profession. People who are interested in call centre customer service training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Call Centre & Customer Service Training Course would be beneficial for the following careers: Administration Assistant Call Center Agents Customer Service Representative Online Assistant Telephone Assistant. Call Centre & Customer Service Training Course Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 01:00:00 Module Eight - Bench marking 00:30:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 01:00:00 Module Eleven - Closing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Call Centre & Customer Service Training Course- Activities 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Call Centre & Customer Service Training Course 00:20:00 Final Exam Final Exam- Call Centre & Customer Service Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Call Centre & Customer Service Training Course
Delivered Online On Demand8 hours 55 minutes
£18