397 Assertiveness courses in Birmingham delivered Online

Anger Management and Conflict Resolution Program Course Overview: The "Anger Management and Conflict Resolution Program" equips learners with essential skills to handle difficult situations with emotional intelligence and effective communication. This course focuses on managing anger and resolving conflicts in personal and professional settings. Learners will explore key strategies for recognising emotional triggers, adopting healthier coping mechanisms, and improving interpersonal relationships. By the end of the program, participants will be able to approach challenging situations calmly and with a clear focus, improving their overall emotional well-being and reducing stress. Course Description: This comprehensive course covers core concepts of anger management, conflict resolution, and emotional control. Learners will delve into techniques for identifying triggers, understanding the roots of anger, and developing effective strategies for conflict resolution. The course also addresses improving communication, active listening, and assertiveness skills. Participants will learn how to navigate workplace and personal conflicts, creating more harmonious environments. Through interactive modules, they will acquire the tools to de-escalate tense situations, promoting peace and cooperation in all areas of life. By the course's conclusion, learners will gain confidence in managing emotions and resolving conflicts with greater efficiency. Anger Management and Conflict Resolution Program Curriculum: Module 01: Anger Management Module 1 Module 03: Anger Management Module 2 Module 03: Anger Management Module 3 (See full curriculum) Who is this course for? Individuals seeking to improve emotional control in daily life. Professionals aiming to enhance their conflict management skills. Beginners with an interest in emotional intelligence and personal development. Managers and team leaders who want to foster a harmonious workplace. Career Path Conflict Resolution Specialist Human Resources Manager Customer Service Manager Mental Health Support Worker Team Leader or Supervisor

Empower yourself with our Confidence Building Training: Personal Development Skills course. Enhance your self-assurance, communication prowess, and leadership abilities. Gain practical strategies to overcome obstacles, project confidence in the workplace, and cultivate respectful relationships. Elevate your personal and professional growth with expert guidance and interactive learning experiences.

Personal Development: Personal Development Online Personal development is about looking inside and trying to focus on ways to improve yourself. Personal Development: Personal Development Course increases self-awareness, identity, knowledge, and desires. Mental, Social, Spiritual, Emotional are the areas of personal development. Personal development has numerous advantages. Personal Development: Personal Development Course is not easy, but the advantages will make the effort worthwhile. If you're interested in life coaching or looking for a Personal Development: Personal Development Course to boost your self-esteem or emotional intelligence, this is the course for you. This Personal Development: Personal Development Course provides you with a thorough understanding of personal development, academic and personal development, and enhances your skills for a successful professional career. Enrol our Personal Development: Personal Development Course, which is aligned with job requirements. Our instructors have designed this Personal Development: Personal Development Course with the needs of learners in mind, so you should not be hesitant to invest in it. Main Course: Level 5 Personal Development Course Free Courses: Course 01: Self Esteem & Assertiveness Skill Course 02: Communication Skills [ Note: Free PDF certificate as soon as completing Personal Development: Personal Development Course] Personal Development: Personal Development Course Online This Personal Development: Personal Development Course consists of 12 modules. Assessment Method of Personal Development: Personal Development Course After completing Personal Development: Personal Development Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Personal Development: Personal Development Course After completing the Personal Development: Personal Development Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Level 5 Personal Development: Personal Development Online This Personal Development: Personal Development Course Online is recommended for people who want to advance in their personal and professional lives. It is also recommended that industry owners enrol their employees in this Personal and Professional Development course. Requirements Personal Development: Personal Development Course Online To enrol in this Personal Development: Personal Development Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Personal Development: Personal Development Course. Be energetic and self-motivated to complete our Personal Development: Personal Development Course. Basic computer Skill is required to complete our Personal Development: Personal Development Course. If you want to enrol in our Personal Development: Personal Development Course, you must be at least 15 years old. Career path Personal Development: Personal Development Course Online After completing this Personal Development: Personal Development Course, you may be able to pursue a variety of promising career opportunities, such as: Coach Mentoring Professional and personal development and many more.

Course Duration: 1–2 days (or modular format across 3–4 sessions) Target Audience: Professionals at all levels seeking to improve workplace communication, strengthen relationships, and increase collaboration and influence. Course Objectives By the end of this course, participants will be able to: Communicate clearly and confidently in a range of professional situations. Adapt communication styles to suit different audiences and contexts. Build strong interpersonal relationships using emotional intelligence. Navigate difficult conversations and resolve conflict effectively. Enhance active listening, feedback, and assertiveness skills. Course Outline Module 1: Foundations of Communication The communication process: sender, receiver, and barriers Verbal, non-verbal, and written communication The impact of tone, body language, and intent Common communication pitfalls in the workplace Module 2: Developing Interpersonal Awareness Self-awareness and emotional intelligence (EQ) Understanding personal communication styles (DISC, MBTI or similar tools) Building rapport and trust The importance of empathy in professional relationships Module 3: Active Listening and Feedback Skills Listening to understand vs listening to respond Techniques for active listening Giving feedback constructively Receiving and acting on feedback Module 4: Assertive Communication Passive, aggressive, passive-aggressive vs assertive styles Setting boundaries and expressing needs clearly Using “I” statements and confident body language Role-playing assertiveness scenarios Module 5: Adapting Communication to Context Communicating with different personality types Navigating workplace hierarchy and power dynamics Cultural sensitivity and inclusive language Tailoring communication for emails, meetings, and presentations Module 6: Managing Difficult Conversations and Conflict Identifying sources of conflict Conflict resolution strategies (e.g. Interest-Based Relational Approach) Staying calm under pressure Structuring difficult conversations using frameworks (e.g. SBI – Situation, Behaviour, Impact) Module 7: Collaborative Communication in Teams The role of communication in high-performing teams Group dynamics and psychological safety Facilitating discussions and encouraging contribution Virtual communication best practices Delivery Style Engaging facilitation with practical exercises Role-plays, group discussions, and real-life scenarios Self-reflection activities and personal action planning Assessment and Outcomes Participation in interactive activities Completion of a communication skills self-assessment Development of a personalised communication improvement plan Course Materials Provided Participant workbook and slides Communication style diagnostic tool (optional) Templates for feedback and conversation planning Follow-up resources and reading list

Course Duration: 1–2 days (or modular format across 3–4 sessions) Target Audience: Professionals at all levels seeking to improve workplace communication, strengthen relationships, and increase collaboration and influence. Course Objectives By the end of this course, participants will be able to: Communicate clearly and confidently in a range of professional situations. Adapt communication styles to suit different audiences and contexts. Build strong interpersonal relationships using emotional intelligence. Navigate difficult conversations and resolve conflict effectively. Enhance active listening, feedback, and assertiveness skills. Course Outline Module 1: Foundations of Communication The communication process: sender, receiver, and barriers Verbal, non-verbal, and written communication The impact of tone, body language, and intent Common communication pitfalls in the workplace Module 2: Developing Interpersonal Awareness Self-awareness and emotional intelligence (EQ) Understanding personal communication styles (DISC, MBTI or similar tools) Building rapport and trust The importance of empathy in professional relationships Module 3: Active Listening and Feedback Skills Listening to understand vs listening to respond Techniques for active listening Giving feedback constructively Receiving and acting on feedback Module 4: Assertive Communication Passive, aggressive, passive-aggressive vs assertive styles Setting boundaries and expressing needs clearly Using “I” statements and confident body language Role-playing assertiveness scenarios Module 5: Adapting Communication to Context Communicating with different personality types Navigating workplace hierarchy and power dynamics Cultural sensitivity and inclusive language Tailoring communication for emails, meetings, and presentations Module 6: Managing Difficult Conversations and Conflict Identifying sources of conflict Conflict resolution strategies (e.g. Interest-Based Relational Approach) Staying calm under pressure Structuring difficult conversations using frameworks (e.g. SBI – Situation, Behaviour, Impact) Module 7: Collaborative Communication in Teams The role of communication in high-performing teams Group dynamics and psychological safety Facilitating discussions and encouraging contribution Virtual communication best practices Delivery Style Engaging facilitation with practical exercises Role-plays, group discussions, and real-life scenarios Self-reflection activities and personal action planning Assessment and Outcomes Participation in interactive activities Completion of a communication skills self-assessment Development of a personalised communication improvement plan Course Materials Provided Participant workbook and slides Communication style diagnostic tool (optional) Templates for feedback and conversation planning Follow-up resources and reading list

Course Duration: 1–2 days (or modular format across 3–4 sessions) Target Audience: Professionals at all levels seeking to improve workplace communication, strengthen relationships, and increase collaboration and influence. Course Objectives By the end of this course, participants will be able to: Communicate clearly and confidently in a range of professional situations. Adapt communication styles to suit different audiences and contexts. Build strong interpersonal relationships using emotional intelligence. Navigate difficult conversations and resolve conflict effectively. Enhance active listening, feedback, and assertiveness skills. Course Outline Module 1: Foundations of Communication The communication process: sender, receiver, and barriers Verbal, non-verbal, and written communication The impact of tone, body language, and intent Common communication pitfalls in the workplace Module 2: Developing Interpersonal Awareness Self-awareness and emotional intelligence (EQ) Understanding personal communication styles (DISC, MBTI or similar tools) Building rapport and trust The importance of empathy in professional relationships Module 3: Active Listening and Feedback Skills Listening to understand vs listening to respond Techniques for active listening Giving feedback constructively Receiving and acting on feedback Module 4: Assertive Communication Passive, aggressive, passive-aggressive vs assertive styles Setting boundaries and expressing needs clearly Using “I” statements and confident body language Role-playing assertiveness scenarios Module 5: Adapting Communication to Context Communicating with different personality types Navigating workplace hierarchy and power dynamics Cultural sensitivity and inclusive language Tailoring communication for emails, meetings, and presentations Module 6: Managing Difficult Conversations and Conflict Identifying sources of conflict Conflict resolution strategies (e.g. Interest-Based Relational Approach) Staying calm under pressure Structuring difficult conversations using frameworks (e.g. SBI – Situation, Behaviour, Impact) Module 7: Collaborative Communication in Teams The role of communication in high-performing teams Group dynamics and psychological safety Facilitating discussions and encouraging contribution Virtual communication best practices Delivery Style Engaging facilitation with practical exercises Role-plays, group discussions, and real-life scenarios Self-reflection activities and personal action planning Assessment and Outcomes Participation in interactive activities Completion of a communication skills self-assessment Development of a personalised communication improvement plan Course Materials Provided Participant workbook and slides Communication style diagnostic tool (optional) Templates for feedback and conversation planning Follow-up resources and reading list

Public Speaking: Public Speaking Course Online Do you want to expand your job opportunities? As a result, public speaking abilities are essential in today's work environment. This public speaking training can assist you in developing the skills required to succeed. This thorough Public Speaking course will help you obtain an in-depth understanding of the Public Speaking Course goals, learn about the power of public speaking, and uncover the vital aspects that create a great speaker. This comprehensive Public Speaking Course will assist you in developing the skills required to produce effective presentations that leave a lasting impression. The Public Speaking Course focuses on the practical components of delivering a speech. This Public Speaking Course will teach you essential tactics for conquering your worries and increasing your self-confidence. Don't let your fear of public speaking stop you anymore. Enrol in our Public Speaking Course now to discover your inner ability to influence and communicate effectively! Main Course: Public Speaking Course Free Courses are including with this Public Speaking: Public Speaking Course Along with The Public Speaking Course, We Offer a free Self Esteem & Assertiveness Course Along with The Public Speaking Course, We Offer a free Communication Skills Course Special Offers of this Public Speaking: Public Speaking Course This Public Speaking: Public Speaking Course includes a FREE PDF Certificate. Lifetime access to this Public Speaking: Public Speaking Course Instant access to this Public Speaking: Public Speaking Course Get FREE Tutor Support to this Public Speaking: Public Speaking Course Public Speaking: Public Speaking Course Online Become a more effective communicator with our engaging public speaking course. Dive into the Public Speaking curriculum to learn vital Public Speaking skills and acquire priceless Public Speaking knowledge. Enroll now to excel in public speaking situations. Don't pass up this chance to become a public speaking pro. Who is this course for? Public Speaking: Public Speaking Course Online This Public Speaking: Public Speaking Course is for anyone who wants to improve their public speaking skills. Requirements Public Speaking: Public Speaking Course Online To enrol in this Public Speaking: Public Speaking Course, students must fulfil the following requirements. To join in our Public Speaking: Public Speaking Course, you must have a strong command of the English language. To successfully complete our Public Speaking: Public Speaking Course, you must be vivacious and self driven. To complete our Public Speaking: Public Speaking Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Public Speaking: Public Speaking Course. Career path Public Speaking: Public Speaking Course Online This Public Speaking: Public Speaking Course training might be the key to launching your ideal leadership career. such as: Principal Assistant Manager Executive Team Leader Manager Controller

Emotional Intelligence Training Are you prepared to advance in both your personal and professional life as an expert and Emotional Intelligence professional? Or Do you want to realise your full potential, advance professionally, and enhance your relationships? Our Emotional Intelligence course and propel your success to new heights. The course on emotional intelligence consists of eight units. The first lesson in our course on emotional intelligence is a succinct Introduction to Emotional Intelligence. Comprehensive explanations of emotion, neuro linguistic programming, and biological behaviour in psychology are all included in our course on emotional intelligence. As you move through this emotional intelligence course, you'll learn more about your own motivational styles and behavioural patterns. Find Out What Emotional Intelligence Can Do for You! Enrol in an emotional intelligence training right away to benefit greatly from it in both your personal and professional life. Learning outcome You will come to know about Emotional Intelligence briefly Your understanding of NLP is strengthened by your emotional intelligence You'll be familiar with the Biological Behavior of Psychology. You'll be knowledgeable about people's behaviours, fresh knowledge, and how to inspire others. Main Course: Emotional Intelligence Free Courses are including with this Emotional Intelligence: Emotional Intelligence Course Along with The Emotional Intelligence: Emotional Intelligence Course, We Offer a free Self Esteem Course Along with The Emotional Intelligence: Emotional Intelligence Course, We Offer a free Assertiveness Skill Course Special Offers of this Emotional Intelligence: Emotional Intelligence Course This Emotional Intelligence Course includes a FREE PDF Certificate. Lifetime access to this Emotional Intelligence Course Instant access to this Emotional Intelligence Course Get FREE Tutor Support to this Emotional Intelligence Course Emotional Intelligence Training Don't pass up this chance to invest in your future and take ownership of it. Enroll in Emotional Intelligence: Emotional Intelligence today to witness the course's significant influence on both your personal and professional lives! Who is this course for? Emotional Intelligence Training Those who desire to improve their emotional intelligence can benefit from taking an Emotional Intelligence course. Requirements Emotional Intelligence Training To enrol in this Emotional Intelligence: Emotional Intelligence Training Course, students must fulfil the following requirements. To join in our Emotional Intelligence: Emotional Intelligence Course, you must have a strong command of the English language. To successfully complete our Emotional Intelligence: Emotional Intelligence Course, you must be vivacious and self driven. To complete our Emotional Intelligence: Emotional Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Emotional Intelligence Course. Career path Emotional Intelligence Training Several careers related to Emotional Intelligence: Emotional Intelligence are accessible because of this course on emotional intelligence. like as Intelligence Analyst Team Manager Teacher

Time Management: Time Management Would you like to acquire time management skills to improve your life? If so then you can check out the time management course. The goal of the entire Time Management course is to help you demonstrate that you understand this Time Management: Time Management course. Our time management course is separated into various sections. You will comprehend how to allocate your time based on importance. With this Time Management: Time Management course, you will also learn how to manage your time and use it effectively. You will get knowledge on time management in the workplace with this Time Management course. You will learn about time management software in this Time Management: Time Management course. You will be able to develop a value-based time management plan once you have finished this Time Management course. If you're eager to visualise yourself in a fulfilling work, enrol in our Time Management: Time Management course right away! Main Course: Level 4 Time Management Free Courses are including with this Level 4 Time Management Course Along with The Time Management: Level 4 Time Management Course, We Offer a free Level 5 Personal Development Along with The Time Management: Level 4 Time Management Course, We Offer a free Self Esteem & Assertiveness Skill Course Along with The Time Management: Level 4 Time Management Course, We Offer a free Workplace Stress Management Along with The Time Management: Level 4 Time Management Course, We Offer a free Dealing with Difficult People Along with The Time Management: Level 4 Time Management Course, We Offer a free Level 7 Project Management Special Offers of this Time Management: Time Management Course This Time Management Course includes a FREE PDF Certificate. Lifetime access to this Time Management Course Instant access to this Time Management Course Get FREE Tutor Support to this Time Management Course Time Management: Time Management By the end of this Time Management: Time Management - Course, you will have the skills and knowledge necessary to take control of your time, increase your productivity, and achieve your goals. Don't put off taking the first step toward a more efficient and fulfilling life. Sign up for our Time Management: Time Management course right now! Who is this course for? Time Management: Time Management Those who are looking for online time management classes, we have created this Time Management: Time Management course for them. Requirements Time Management: Time Management To enrol in this Time Management: Level 4 Time Management Course, students must fulfil the following requirements. To join in our Time Management: Level 4 Time Management Course, you must have a strong command of the English language. To successfully complete our Time Management: Level 4 Time Management Course, you must be vivacious and self driven. To complete our Time Management: Level 4 Time Management Course, you must have a basic understanding of computers. Career path Time Management: Time Management You can use our Time Management: Time Management course to help you get hired for the employment you want.

Waiter: Waiter Training Course online Unlock the Power of Waiter: Waiter Training Course: Enrol Now! Do you want to embark on a career as a waiter or develop your waiter skills? Our Waiter: Waiter Training Course will help you to acquire the information and abilities necessary to land a position in the waiter industry. The goal of the Waiter: Waiter Training Course was to provide participants a thorough understanding of Waiter: Waiter. This Waiter: Waiter Training Course will outline numerous service categories and create a communication gap with different clientele. By completing this waiter training: waiter training, you will be able to securely serve food and preserve food items. Also, waiter training: waiter training will teach you how to handle grievances. After completing this Waiter: Waiter Training Course, you will be a pro at upholding personal hygiene and health requirements. Participate in our Waiter: Waiter Training Course program to increase your productivity and become more organised and efficient at work! Main Course: Waiter Training Course Free courses included with Waiter: Waiter Training Course Course 01: Restaurant Manageemnt Course Course 02: Self Esteem and Assertiveness Skill Course Special Offers of this Waiter: Waiter Training Course: This Waiter: Waiter Training Course includes a FREE PDF Certificate. Lifetime access to this Waiter: Waiter Training Course Instant access to this Waiter: Waiter Training Course 24/7 Support Available to this Waiter: Waiter Training Course [ Note: Free PDF certificate as soon as completing the Waiter: Waiter Training Course] Waiter: Waiter Training Course online This Waiter: Waiter Training Course consists of 11 modules. Course Curriculum of Waiter: Waiter Training Course Module 01: Introduction to the food service industry Module 02: Strengthen Your Position Module 03: The different stages of the food service cycle Module 04: Your Customer’s Profile Module 05: Communication Bridge Module 06: VIP Services Module 07: The skills and characteristics of an excellent waiter Module 08: How to handle customer complaints and incidents Module 09: Making Lasting Relationship With Customer Module 10: An Overview of Personal Health and hygiene standards Module 11: Sanitary food handling and food safety hazards Assessment Method of Waiter: Waiter Training Course After completing Waiter: Waiter Training Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Waiter: Waiter Training Course After completing the Waiter: Waiter Training Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Waiter: Waiter Training Course online This Waiter: Waiter Training Course is accessible to learners with no prior waiter: waiter experience. Requirements Waiter: Waiter Training Course online To enrol in this Waiter: Waiter Training Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Waiter: Waiter Training Course. Be energetic and self-motivated to complete our Waiter: Waiter Training Course. Basic computer Skill is required to complete our Waiter: Waiter Training Course. If you want to enrol in our Waiter: Waiter Training Course, you must be at least 15 years old. Career path Waiter: Waiter Training Course online UK people will benefit from this Waiter: Waiter Training Course by getting new opportunities in a variety of industries.