Name: Time Management 1 Day Training in Livingston
Price: 595 GBP
Availability: InStock

Dunfermline

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Course Overview:</span></h1><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Contents:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Topics:</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualities of an Effective Leader</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Leader or Manager?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">That Vision Thing</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Developing Your Team Goals</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Motivation</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What Motivates?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Being Consistently Different</strong>&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dealing With Difficult Team Members</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Using a simple method of coaching, including action plans.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Three Key Skills of Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at the skills required to be an effective coach.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Instant Results Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Coaching in a hurry!</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Can Do Coaching Practice</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Putting the learning into practice</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Feature:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">By the end of this training you will be able to:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Once after the training you receive course completion certificate from Mangates</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who can Attend?</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Anybody who is interested in learning Effective Skills to Lead a Team.</span></p>

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
Personal time management skills are essential for professional success in any workplace. Those able to successfully implement time management strategies are able to control their workload rather than spend each day in a frenzy of activity reacting to crisis after crisis - stress declines and personal productivity soars! These highly effective individuals are able to focus on the tasks with the greatest impact to them and their organization.
The Time Management workshop will cover strategies to help participants learn these crucial strategies. You will be given a skill set that includes personal motivation, delegation skills, organization tools, and crisis management. We"ll cover all this and more during this workshop.
Learning Objectives:
After completing this course, the learners will be able to: 
Explore why time management issues arise
Improve ability to plan and prioritize work
The importance of setting clear goals
Minimize wasted time and distractions in the workplace
How to avoid being deflected from your priorities
Self-motivation as a time management tool
Dealing with unexpected events that steal time
Tools and techniques for effective delegation
How to say 'no' to some 'now' requests
Agenda:
Module One: Goal Setting
The Three P"s
S.M.A.R.T. Goals
Prioritizing Your Goals
Visualization
Module Two: Prioritizing Your Time
The 80/20 Rule
The Urgent Versus Important Matrix
Assertiveness
Module Three: Planning Wisely
Creating Your Productivity Journal
Maximizing the Power of Your Productivity Journal
The Glass Jar: Rocks, Pebbles, Sand, and Water
Chunck, Block, and Tackle
Ready, Fire, Aim!
Module Four: Tackling Procrastination
Why We Procrastinate
Nine Ways to Overcome Procrastination
Eat That Frog!
Module Five: Crisis Management
When the Storm Hits
Creating a Plan
Executing the Plan
Lessons Learned
Module Six: Organizing Your Workspace
Declutter
Managing Workflow
Dealing with Email
Using Calendars
Module Seven: Delegating Made Easy
When to Delegate
To Whom Should You Delegate?
How Should You Delegate
Keeping Control
The Importance of Full Acceptance
Module Eight: Setting a Ritual
What is a Ritual?
Ritualizing Sleep, Meals, Exercise
Examples of Rituals
Using Rituals to Maximize Time
Module Nine: Meeting Management
Deciding if a Meeting is Necessary
Using the PAT Approach
Building the Agenda
Keeping Things on Track
Making Sure the Meeting Was Worthwhile
Module Ten: Alternatives to Meetings
Instant Messaging and Chat Rooms
Teleconferencing
Email Lists and Online Groups
Collaborating Applications
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
Target Audience:
Anybody who is interested in Learning Time Management Skills

Mangates

Time Management 1 Day Training in Dunfermline

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

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Time Management 1 Day Training in Doncaster

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Time Management 1 Day Training in Craigavon

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Time Management 1 Day Training in Colchester

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Time Management 1 Day Training in Chester

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Time Management 1 Day Training in Cardiff

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Time Management 1 Day Training in St Davids

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Time Management 1 Day Training in Preston

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Time Management 1 Day Training in Manchester

Livingston

Time Management 1 Day Training in Livingston

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Team leaders, managers, executives and other business professionals, as well as those who would benefit by being able to assert themselves more effectively in a professional environment will benefit from this course.</p>Overview<p>Develop the necessary skills to communicate with confidence Apply communication styles that maximize benefits Augment your listening and hearing skills to increase engagement Utilize that art of asking questions to elicit more from others Leverage your body language for full communication Make the best first impressions by looking, sounding and being confident</p><p></p><p>In this course, students will discover the best techniques to be properly assertive, and what are the ideal approaches in differing situations.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p></div><div id="course-pills-2"><h3>1. What is Assertiveness?</h3> <ul> <li>Differentiating Self-confidence from Assertiveness</li> <li>Understanding the Four Styles of Communication</li> <li>What Separates Assertiveness from Passiveness, Aggressiveness, and Passive-Aggressiveness</li> </ul> <h3>2. Dimensions of Communication</h3> <ul> <li>Differentiating Listening from Hearing</li> <li>Developing Emphatic Listening Skills</li> <li>Utilizing Question Types - Open, Clarifying, and Closed</li> <li>Converting Negative Thinking into Positive Thinking</li> </ul> <h3>3. Body Language Says It All</h3> <ul> <li>Managing Your Appearance</li> <li>Understanding Non-verbal Communication</li> <li>Making the Right First Impression</li> <li>Speaking with Confidence</li> <li>Relaxing and Reducing Anxiety</li> </ul> <h3>4. Dealing with Difficult Situations</h3> <ul> <li>Dealing with Difficult People</li> <li>Building Rapport and Trust</li> <li>Appreciating the Different Ways that People Send and Receive Information</li> <li>Breaking Down Barriers and Building Consensus</li> <li>Applying PEGASUS</li> <li>Utilizing a Tactical Approach</li> <li>Choosing the Proper Form of Communication</li> </ul></div>

Duration
2 Days
12 CPD hours
This course is intended for
Team leaders, managers, executives and other business professionals, as well as those who would benefit by being able to assert themselves more effectively in a professional environment will benefit from this course.
Overview
Develop the necessary skills to communicate with confidence Apply communication styles that maximize benefits Augment your listening and hearing skills to increase engagement Utilize that art of asking questions to elicit more from others Leverage your body language for full communication Make the best first impressions by looking, sounding and being confident

In this course, students will discover the best techniques to be properly assertive, and what are the ideal approaches in differing situations.
Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.

1. What is Assertiveness?
Differentiating Self-confidence from Assertiveness
Understanding the Four Styles of Communication
What Separates Assertiveness from Passiveness, Aggressiveness, and Passive-Aggressiveness
2. Dimensions of Communication
Differentiating Listening from Hearing
Developing Emphatic Listening Skills
Utilizing Question Types - Open, Clarifying, and Closed
Converting Negative Thinking into Positive Thinking
3. Body Language Says It All
Managing Your Appearance
Understanding Non-verbal Communication
Making the Right First Impression
Speaking with Confidence
Relaxing and Reducing Anxiety
4. Dealing with Difficult Situations
Dealing with Difficult People
Building Rapport and Trust
Appreciating the Different Ways that People Send and Receive Information
Breaking Down Barriers and Building Consensus
Applying PEGASUS
Utilizing a Tactical Approach
Choosing the Proper Form of Communication

Nexus Human

Meeting Skills

Leadership Skills

Counselling Skills

Business Communication Skills

Professional Skills Course (PSC)

Assertiveness

Mastering Positive Assertiveness

General Admission

<p style="color: rgb(80, 54, 89); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(80, 54, 89);">Explore the concept of personal impact, how your communication style affects all your interactions and what you can do to adjust it. We help you to understand what assertiveness really is and how to deal with challenging situations more confidently.</p><ul style="color: rgb(102, 102, 102); box-sizing: border-box;" fr-original-style=" color: rgb(102, 102, 102);"><li style="color: rgb(80, 54, 89); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(80, 54, 89);">Our communication styles and how to work with them</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">How communication problems arise</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">The 4 psychological fears</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Feeling empowered &ndash; rights vs responsibilities</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">The 3-step assertiveness technique</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Asking great questions and listening actively</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Stages of conflict</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Handling conflict situations</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">3 weeks - 1 session a week (3hrs live online)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&pound;295+VAT per person</p><h2 style="color: rgb(35, 73, 109); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 73, 109);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This course is also available as in-house training at a fixed cost for up to 12 delegates.&nbsp;</span><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Email us for more information. <a href="mailto:admin@sterlingtraining.org" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">admin@sterlingtraining.org</a>.uk</span></h2>

Explore the concept of personal impact, how your communication style affects all your interactions and what you can do to adjust it. We help you to understand what assertiveness really is and how to deal with challenging situations more confidently.
Our communication styles and how to work with them
How communication problems arise
The 4 psychological fears
Feeling empowered – rights vs responsibilities
The 3-step assertiveness technique
Asking great questions and listening actively
Stages of conflict
Handling conflict situations
3 weeks - 1 session a week (3hrs live online)
£295+VAT per person
This course is also available as in-house training at a fixed cost for up to 12 delegates. Email us for more information. admin@sterlingtraining.org.uk

Sterling Training

Understand what assertiveness really is and how to deal with challenging situations more confidently.

Assertiveness and Conflict Management

<h2>Description</h2><p><span><strong>Assertiveness Skills Diploma</strong></span></p><p><span>Introducing the Assertiveness Skills Diploma, a comprehensive online course tailored for individuals keen to elevate their assertiveness in both personal and professional arenas. This course is meticulously crafted to provide learners with a thorough understanding of what it means to be assertive and how to embody assertiveness in every facet of their lives.</span></p><p><span>The Assertiveness Skills Diploma is not just about learning the theory but about embracing and applying these principles in real-world scenarios. It begins by shedding light on understanding assertiveness itself. This foundational knowledge ensures that participants grasp the core essence and importance of being assertive.</span></p><p><span>Next, the course explores the components of assertive communication. Communication plays a pivotal role in our lives, and being assertive in our communication can change the dynamics of our interactions. Through this segment, participants will learn the fine balance between being aggressive, passive, and assertively communicative, ensuring that they can convey their thoughts, needs, and feelings in the most effective manner.</span></p><p><span>However, many factors can hinder an individual's ability to be assertive. This is where the segment on barriers to assertiveness comes into play. By understanding these barriers, learners can better navigate challenges and find ways to overcome them.</span></p><p><span>An essential part of being assertive is understanding oneself. The building self-awareness section of the Assertiveness Skills Diploma focuses on this very aspect. Through this, learners will gain insights into their behaviours, thoughts, and feelings, allowing them to recognise situations where they can be more assertive.</span></p><p><span>As the course progresses, it introduces techniques for assertive behaviour. With practical strategies and actionable insights, this section prepares learners to exhibit assertiveness in a variety of scenarios. But life isn't always straightforward. The Assertiveness Skills Diploma acknowledges this by teaching learners how to be assertive in difficult situations. This ensures that even in the face of adversity, participants can stand their ground and communicate effectively.</span></p><p><span>Embracing emotional regulation is another critical aspect of this course. Emotional intelligence and regulation are pivotal in being assertive without coming across as aggressive. Learners will gain skills to control their emotions, ensuring that their reactions are always in line with their assertive goals.</span></p><p><span>In today's digital age, being assertive extends beyond face-to-face interactions. The Assertiveness Skills Diploma recognises this and includes a module on assertiveness in the digital age. This ensures that learners are equipped to be assertive in online platforms, emails, and other digital communication forms.</span></p><p><span>Cultivating an assertive mindset is paramount. It's not just about actions but also about the thoughts that drive these actions. With this course, participants will be guided towards developing a mindset that naturally leans towards assertiveness.</span></p><p><span>Lastly, the Assertiveness Skills Diploma looks at the journey ahead. It encourages learners to continuously reflect, learn, and grow in their assertiveness journey, ensuring they are always at the top of their game.</span></p><p><span>In conclusion, the Assertiveness Skills Diploma is an invaluable resource for those eager to enhance their assertiveness. Through its various modules, it offers a holistic view of assertiveness, ensuring that every participant can confidently navigate the complexities of interpersonal interactions in today's world. Register for the Assertiveness Skills Diploma and embark on a transformative journey towards a more assertive you.</span></p><p><span><strong>What you will learn</strong></span></p><p><span><strong>1</strong>: Understanding Assertiveness </span><br />
<span><strong>2</strong>: The Components of Assertive Communication </span><br />
<span><strong>3</strong>: Barriers to Assertiveness </span><br />
<span><strong>4</strong>: Building Self-Awareness </span><br />
<span><strong>5</strong>: Techniques for Assertive Behavior </span><br />
<span><strong>6</strong>: Assertiveness in Difficult Situations </span><br />
<span><strong>7</strong>: Embracing Emotional Regulation </span><br />
<span><strong>8</strong>: Assertiveness in the Digital Age </span><br />
<span><strong>9</strong>: Cultivating an Assertive Mindset </span><br />
<span><strong>10</strong>: The Journey Ahead </span></p><h4>Course Outcomes</h4><p>
After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.</p><h4>Assessment</h4><p>
Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.</p><h4>Accreditation</h4><p>
Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.</p>

Description
Assertiveness Skills Diploma
Introducing the Assertiveness Skills Diploma, a comprehensive online course tailored for individuals keen to elevate their assertiveness in both personal and professional arenas. This course is meticulously crafted to provide learners with a thorough understanding of what it means to be assertive and how to embody assertiveness in every facet of their lives.
The Assertiveness Skills Diploma is not just about learning the theory but about embracing and applying these principles in real-world scenarios. It begins by shedding light on understanding assertiveness itself. This foundational knowledge ensures that participants grasp the core essence and importance of being assertive.
Next, the course explores the components of assertive communication. Communication plays a pivotal role in our lives, and being assertive in our communication can change the dynamics of our interactions. Through this segment, participants will learn the fine balance between being aggressive, passive, and assertively communicative, ensuring that they can convey their thoughts, needs, and feelings in the most effective manner.
However, many factors can hinder an individual's ability to be assertive. This is where the segment on barriers to assertiveness comes into play. By understanding these barriers, learners can better navigate challenges and find ways to overcome them.
An essential part of being assertive is understanding oneself. The building self-awareness section of the Assertiveness Skills Diploma focuses on this very aspect. Through this, learners will gain insights into their behaviours, thoughts, and feelings, allowing them to recognise situations where they can be more assertive.
As the course progresses, it introduces techniques for assertive behaviour. With practical strategies and actionable insights, this section prepares learners to exhibit assertiveness in a variety of scenarios. But life isn't always straightforward. The Assertiveness Skills Diploma acknowledges this by teaching learners how to be assertive in difficult situations. This ensures that even in the face of adversity, participants can stand their ground and communicate effectively.
Embracing emotional regulation is another critical aspect of this course. Emotional intelligence and regulation are pivotal in being assertive without coming across as aggressive. Learners will gain skills to control their emotions, ensuring that their reactions are always in line with their assertive goals.
In today's digital age, being assertive extends beyond face-to-face interactions. The Assertiveness Skills Diploma recognises this and includes a module on assertiveness in the digital age. This ensures that learners are equipped to be assertive in online platforms, emails, and other digital communication forms.
Cultivating an assertive mindset is paramount. It's not just about actions but also about the thoughts that drive these actions. With this course, participants will be guided towards developing a mindset that naturally leans towards assertiveness.
Lastly, the Assertiveness Skills Diploma looks at the journey ahead. It encourages learners to continuously reflect, learn, and grow in their assertiveness journey, ensuring they are always at the top of their game.
In conclusion, the Assertiveness Skills Diploma is an invaluable resource for those eager to enhance their assertiveness. Through its various modules, it offers a holistic view of assertiveness, ensuring that every participant can confidently navigate the complexities of interpersonal interactions in today's world. Register for the Assertiveness Skills Diploma and embark on a transformative journey towards a more assertive you.
What you will learn
1: Understanding Assertiveness 

2: The Components of Assertive Communication 

3: Barriers to Assertiveness 

4: Building Self-Awareness 

5: Techniques for Assertive Behavior 

6: Assertiveness in Difficult Situations 

7: Embracing Emotional Regulation 

8: Assertiveness in the Digital Age 

9: Cultivating an Assertive Mindset 

10: The Journey Ahead 
Course Outcomes

After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.
Assessment

Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.
Accreditation

Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Elearncollege

Assertiveness Skills Course

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					<div><p>The comprehensive Assertiveness &amp; Self Esteem Level 2 has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Assertiveness &amp; Self Esteem Level 2 today, and learn from the very best the industry has to offer!</p></div>
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					<div><p> </p><p>This best selling Assertiveness &amp; Self Esteem Level 2 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Assertiveness &amp; Self Esteem Level 2 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.</p><p>The Assertiveness &amp; Self Esteem Level 2 is CPD-accredited, so you can be confident you're completing a quality training course  will boost your CV and enhance your career potential. The Assertiveness &amp; Self Esteem Level 2 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.</p><p>After successfully completing the Assertiveness &amp; Self Esteem Level 2, you will be awarded a certificate of completion  as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Assertiveness &amp; Self Esteem Level 2 will help you stand out from the crowd. You can also validate your certification on our website.</p><p>We know that you are busy and that time is precious, so we have designed the Assertiveness &amp; Self Esteem Level 2 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. </p><p>Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.</p></div>
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The comprehensive Assertiveness & Self Esteem Level 2 has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Assertiveness & Self Esteem Level 2 today, and learn from the very best the industry has to offer!
 
This best selling Assertiveness & Self Esteem Level 2 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Assertiveness & Self Esteem Level 2 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.
The Assertiveness & Self Esteem Level 2 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Assertiveness & Self Esteem Level 2 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.
After successfully completing the Assertiveness & Self Esteem Level 2, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Assertiveness & Self Esteem Level 2 will help you stand out from the crowd. You can also validate your certification on our website.
We know that you are busy and that time is precious, so we have designed the Assertiveness & Self Esteem Level 2 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. 
Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Cloud

Assertiveness & Self Esteem Level 2

<p>Mastering <strong>assertiveness</strong> skills is indispensable for navigating interpersonal interactions with confidence and effectiveness. In today's interconnected world, where communication plays a pivotal role, assertiveness empowers individuals to express their needs, opinions, and boundaries assertively, without infringing on the rights of others. This skill enables individuals to advocate for themselves, negotiate win-win solutions, and handle conflicts constructively. Whether in professional settings, personal relationships, or everyday encounters, assertiveness fosters mutual respect and understanding.</p><p>By honing <strong>assertiveness</strong> skills, individuals can assert their viewpoints without aggression or passivity, thereby fostering healthy communication dynamics and building trust. Through <strong>assertiveness</strong> training, individuals learn techniques to communicate assertively, assert their rights, and assertively decline unreasonable requests or demands. Ultimately, mastering assertiveness skills cultivates self-confidence, enhances interpersonal relationships, and equips individuals with the tools to navigate diverse social and professional scenarios adeptly.</p><p><strong>Key Features</strong></p><p>This Mastering Assertiveness Skills Course Include:</p><ul><li>This Mastering Assertiveness Skills Course is CPD Certified</li><li>Free Certificate from Reed</li><li>CIQ Approved Mastering Assertiveness Skills Course</li><li>Developed by Specialist</li><li>Lifetime Access</li></ul><p><strong>Course Curriculum</strong></p><p><strong>Mastering Assertiveness Skills Course</strong></p><ul><li><strong>Module 1: </strong>Introduction to Assertiveness Skills</li><li><strong>Module 2:</strong> Building Self-Confidence</li><li><strong>Module 3:</strong> Self-Awareness and Emotional Intelligence</li><li><strong>Module 4:</strong> Effective Communication Strategies</li><li><strong>Module 5:</strong> Assertiveness in Social Situations</li><li><strong>Module 6:</strong> Assertiveness in the Workplace</li><li><strong>Module 7: </strong>Overcoming Fear and Anxiety</li><li><strong>Module 8: </strong>Self-Esteem and Assertiveness</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Develop unwavering self-confidence through tailored strategies for personal empowerment.</li><li>Hone emotional intelligence, enhancing self-awareness and fostering healthier relationships.</li><li>Acquire effective communication skills, becoming a masterful conveyer of ideas and thoughts.</li><li>Navigate social scenarios with finesse, projecting assertiveness in diverse situations.</li><li>Excel in workplace interactions, positioning yourself as a confident and respected professional.</li><li>Confront fears and anxiety, emerging with newfound resilience and mental fortitude.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

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                                        10 CPD hours / points
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                                            Accredited by CPD Quality Standards
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                                                Mastering Assertiveness Skills <span>1:51:10</span>
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                                                    <span>1: Module 1: Introduction to Assertiveness Skills</span>

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                                                    <span>2: Module 2: Building Self-Confidence</span>

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                                                    <span>3: Module 3: Self-Awareness and Emotional Intelligence</span>

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                                                    <span>4: Module 4: Effective Communication Strategies</span>

                                                    <span>12:41</span>

                                                        
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                                                    <span>5: Module 5: Assertiveness in Social Situations</span>

                                                    <span>15:07</span>

                                                        
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                                                    <span>6: Module 6: Assertiveness in the Workplace</span>

                                                    <span>14:43</span>

                                                        
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                                                    <span>7: Module 7: Overcoming Fear and Anxiety</span>

                                                    <span>13:18</span>

                                                        
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                                                    <span>8: Module 8: Self-Esteem and Assertiveness</span>

                                                    <span>15:38</span>

                                                        
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                                                    <span>9: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
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        <div>Who is this course for?</div>
    </h2>

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                            <p>This Mastering Assertiveness Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Anatomy and Physiology. Moreover, this course is ideal for:</p><ul><li>Individuals seeking personal growth and enhanced interpersonal skills.</li><li>Professionals aiming to excel in workplace communication and dynamics.</li><li>Students preparing to navigate social situations with confidence.</li><li>Anyone determined to overcome fears and anxiety, unlocking their true potential.</li><li>Individuals desiring a boost in self-esteem and assertiveness in various life aspects.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no requirements needed to enrol into this Mastering Assertiveness Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Mastering Assertiveness Skills course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After finishing this Mastering Assertiveness Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Mastering Assertiveness Skillsv are: </p><ul><li>Human Resources Specialist</li><li>Team Leader or Manager</li><li>Sales Representative</li><li>Counsellor or Therapist</li><li>Public Relations Specialist</li><li>Customer Service Manager</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Mastering assertiveness skills is indispensable for navigating interpersonal interactions with confidence and effectiveness. In today's interconnected world, where communication plays a pivotal role, assertiveness empowers individuals to express their needs, opinions, and boundaries assertively, without infringing on the rights of others. This skill enables individuals to advocate for themselves, negotiate win-win solutions, and handle conflicts constructively. Whether in professional settings, personal relationships, or everyday encounters, assertiveness fosters mutual respect and understanding.
By honing assertiveness skills, individuals can assert their viewpoints without aggression or passivity, thereby fostering healthy communication dynamics and building trust. Through assertiveness training, individuals learn techniques to communicate assertively, assert their rights, and assertively decline unreasonable requests or demands. Ultimately, mastering assertiveness skills cultivates self-confidence, enhances interpersonal relationships, and equips individuals with the tools to navigate diverse social and professional scenarios adeptly.
Key Features
This Mastering Assertiveness Skills Course Include:
This Mastering Assertiveness Skills Course is CPD Certified
Free Certificate from Reed
CIQ Approved Mastering Assertiveness Skills Course
Developed by Specialist
Lifetime Access
Course Curriculum
Mastering Assertiveness Skills Course
Module 1: Introduction to Assertiveness Skills
Module 2: Building Self-Confidence
Module 3: Self-Awareness and Emotional Intelligence
Module 4: Effective Communication Strategies
Module 5: Assertiveness in Social Situations
Module 6: Assertiveness in the Workplace
Module 7: Overcoming Fear and Anxiety
Module 8: Self-Esteem and Assertiveness
Learning Outcomes:
Develop unwavering self-confidence through tailored strategies for personal empowerment.
Hone emotional intelligence, enhancing self-awareness and fostering healthier relationships.
Acquire effective communication skills, becoming a masterful conveyer of ideas and thoughts.
Navigate social scenarios with finesse, projecting assertiveness in diverse situations.
Excel in workplace interactions, positioning yourself as a confident and respected professional.
Confront fears and anxiety, emerging with newfound resilience and mental fortitude.
 CPD 
10 CPD hours / points  Accredited by CPD Quality Standards
Mastering Assertiveness Skills 1:51:10   1: Module 1: Introduction to Assertiveness Skills Preview 11:26  2: Module 2: Building Self-Confidence 13:15  3: Module 3: Self-Awareness and Emotional Intelligence 14:02  4: Module 4: Effective Communication Strategies 12:41  5: Module 5: Assertiveness in Social Situations 15:07  6: Module 6: Assertiveness in the Workplace 14:43  7: Module 7: Overcoming Fear and Anxiety 13:18  8: Module 8: Self-Esteem and Assertiveness 15:38  9: CPD Certificate - Free 01:00
 Who is this course for? 
This Mastering Assertiveness Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Anatomy and Physiology. Moreover, this course is ideal for:
Individuals seeking personal growth and enhanced interpersonal skills.
Professionals aiming to excel in workplace communication and dynamics.
Students preparing to navigate social situations with confidence.
Anyone determined to overcome fears and anxiety, unlocking their true potential.
Individuals desiring a boost in self-esteem and assertiveness in various life aspects.
 Requirements 
There are no requirements needed to enrol into this Mastering Assertiveness Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Mastering Assertiveness Skills course.
 Career path 
After finishing this Mastering Assertiveness Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Mastering Assertiveness Skillsv are: 
Human Resources Specialist
Team Leader or Manager
Sales Representative
Counsellor or Therapist
Public Relations Specialist
Customer Service Manager
 Certificates 
Digital certificate
 Digital certificate - Included 
Reed Courses Certificate of Completion
 Digital certificate - Included 
Will be downloadable when all lectures have been completed.

Online Training Academy

Professional Skills

Master Your Emotions

Management Skills

Mastering Assertiveness Skills

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" fr-original-style=" color: rgb(209, 210, 211);" style="color: rgb(209, 210, 211); box-sizing: border-box;" id="isPasted"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;">Welcome to Assertiveness Skills in Action: Effective Communication Strategies. In this course, you&#39;ll learn:<br fr-original-style="" style="box-sizing: border-box;"></span></b></p><ol style="color: rgb(209, 213, 219); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Introduction to Assertiveness Skills:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understanding the concept of assertiveness and its role in effective communication.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Differentiating between assertiveness, passivity, and aggression.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recognizing the benefits of assertiveness in personal and professional settings.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Building Self-Confidence:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Exploring techniques to enhance self-esteem and self-confidence.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Overcoming self-doubt and limiting beliefs.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Practicing positive self-talk and body language.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Self-Awareness and Emotional Intelligence:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Developing self-awareness to understand personal strengths and areas for improvement.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Cultivating emotional intelligence for better interpersonal relationships.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recognizing and managing emotions effectively.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Effective Communication Strategies:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Mastering active listening skills.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learning to express thoughts and feelings clearly and assertively.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understanding non-verbal communication cues.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Assertiveness in Social Situations:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Applying assertiveness in various social settings.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Handling conflicts and disagreements assertively.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Setting and maintaining personal boundaries.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Assertiveness in the Workplace:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Navigating professional relationships with assertiveness.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Providing constructive feedback assertively.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Assertive negotiation and conflict resolution in a professional context.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Overcoming Fear and Anxiety:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Identifying and addressing fears that hinder assertiveness.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Building resilience and coping mechanisms.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Practical exercises to manage anxiety in challenging situations.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Self-Esteem and Assertiveness:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understanding the link between self-esteem and assertiveness.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Strategies for fostering a positive self-image.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Empowering oneself through assertive communication.</li></ul></li></ol>

Welcome to Assertiveness Skills in Action: Effective Communication Strategies. In this course, you'll learn:

Introduction to Assertiveness Skills:Understanding the concept of assertiveness and its role in effective communication.Differentiating between assertiveness, passivity, and aggression.Recognizing the benefits of assertiveness in personal and professional settings.
Building Self-Confidence:Exploring techniques to enhance self-esteem and self-confidence.Overcoming self-doubt and limiting beliefs.Practicing positive self-talk and body language.
Self-Awareness and Emotional Intelligence:Developing self-awareness to understand personal strengths and areas for improvement.Cultivating emotional intelligence for better interpersonal relationships.Recognizing and managing emotions effectively.
Effective Communication Strategies:Mastering active listening skills.Learning to express thoughts and feelings clearly and assertively.Understanding non-verbal communication cues.
Assertiveness in Social Situations:Applying assertiveness in various social settings.Handling conflicts and disagreements assertively.Setting and maintaining personal boundaries.
Assertiveness in the Workplace:Navigating professional relationships with assertiveness.Providing constructive feedback assertively.Assertive negotiation and conflict resolution in a professional context.
Overcoming Fear and Anxiety:Identifying and addressing fears that hinder assertiveness.Building resilience and coping mechanisms.Practical exercises to manage anxiety in challenging situations.
Self-Esteem and Assertiveness:Understanding the link between self-esteem and assertiveness.Strategies for fostering a positive self-image.Empowering oneself through assertive communication.

John Academy

Master the art of assertiveness with our comprehensive course, 'Assertiveness Skills in Action: Effective Communication Strategies.' Build self-confidence, enhance emotional intelligence, and develop powerful communication strategies for success in both personal and professional spheres. Overcome fears and anxieties, set boundaries, and foster a positive self-image. Elevate your interpersonal skills with practical insights and interactive sessions. Enroll now for a transformative journey towards confident and assertive communication.

Assertiveness Skills in Action: Effective Communication Strategies

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					<div><p>Are you struggling to voice your opinions or share your ideas in a conversation? Do you find it challenging to assert your rights or handle criticism effectively? This course, Boost Your Confidence, Assertiveness, &amp; Communication Skills, is specifically designed to help you overcome these hurdles and transform you into a more confident, assertive, and articulate individual. The course is structured to provide you with a comprehensive understanding of assertiveness, its importance, and its impact on your daily interactions. You will learn about your rights and beliefs, how to use assertive body language, and how assertive feedback cards play a crucial role in honing your skills.</p><p>The journey doesn't end there; the course also delves into the intricacies of expressing oneself, providing helpful feedback to others, and defending oneself when criticised. You will be taught how to effectively say 'no' when necessary, deal with conflicts and confrontations, and manage challenging situations with poise and composure. Furthermore, the course will guide you in reducing negative emotions and discomfort that often arise during conversations, thereby enhancing your overall communication skills.</p><p>By the end of this course, you will have acquired a robust set of skills that will empower you to express your thoughts and ideas confidently and enable you to handle criticism, confrontations, and conflicts with ease. Enrol now and take the first step towards becoming more confident, assertive, and effective communication Skills.</p></div>
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			<h2><b> Learning outcome</b></h2>		</div>
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										<span>Understand and apply the principles of assertiveness</span>
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										<span>Recognise and respect your rights and beliefs</span>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
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										<span>To improve your self-confidence and assertiveness</span>
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										<span>Enhance your communication skills</span>
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                                <h2>Course Curriculum</h2>
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					<td colspan="4"><strong>Module 01: What You Will Learn	</strong></td>
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					<td colspan="4"><strong>Module 02: What Is Assertiveness Part 1	</strong></td>
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					<td>What Is Assertiveness Part 1</td><td><span>🕐 00:04:00</span></td>
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					<td colspan="4"><strong>Module 03: What Is Assertiveness Part 2	</strong></td>
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					<td>What Is Assertiveness Part 2</td><td><span>🕐 00:05:00</span></td>
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					<td colspan="4"><strong>Module 04: Your Rights And Beliefs	</strong></td>
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					<td colspan="4"><strong>Module 05: Assertive Body Language	</strong></td>
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					<td colspan="4"><strong>Module 06: Assertiveness Feedback Cards	</strong></td>
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					<td colspan="4"><strong>Module 07: Express Yourself: Speak Up, Share Your Ideas &amp; Opinions	</strong></td>
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					<td>Receive Negative Feedback, React &amp; Defend Yourself When Criticized</td><td><span>🕐 00:10:00</span></td>
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					<td colspan="4"><strong>Module 11: Deal With Conflicts, Deal With Confrontation, Challenging Situations	</strong></td>
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					<td>Deal With Conflicts, Deal With Confrontation, Challenging Situations</td><td><span>🕐 00:11:00</span></td>
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Are you struggling to voice your opinions or share your ideas in a conversation? Do you find it challenging to assert your rights or handle criticism effectively? This course, Boost Your Confidence, Assertiveness, & Communication Skills, is specifically designed to help you overcome these hurdles and transform you into a more confident, assertive, and articulate individual. The course is structured to provide you with a comprehensive understanding of assertiveness, its importance, and its impact on your daily interactions. You will learn about your rights and beliefs, how to use assertive body language, and how assertive feedback cards play a crucial role in honing your skills.
The journey doesn't end there; the course also delves into the intricacies of expressing oneself, providing helpful feedback to others, and defending oneself when criticised. You will be taught how to effectively say 'no' when necessary, deal with conflicts and confrontations, and manage challenging situations with poise and composure. Furthermore, the course will guide you in reducing negative emotions and discomfort that often arise during conversations, thereby enhancing your overall communication skills.
By the end of this course, you will have acquired a robust set of skills that will empower you to express your thoughts and ideas confidently and enable you to handle criticism, confrontations, and conflicts with ease. Enrol now and take the first step towards becoming more confident, assertive, and effective communication Skills.
 Learning outcome
Understand and apply the principles of assertiveness
Recognise and respect your rights and beliefs
Utilise assertive body language
Reduce negative emotions and discomfort during conversations
Defend yourself when criticised
 Why should I take this course?
To improve your self-confidence and assertiveness
Enhance your communication skills
To better handle criticism and confrontations
Reduce negative emotions and discomfort in conversations
To build healthier relationships with others
 Career Path
Customer Service Representative
Sales Executive
Human Resources Manager
Project Manager
Team Leader
 Requirements
A willingness to improve yourself
An open mind to new ideas and concepts
A commitment to practise the skills learned
Course Curriculum
Module 01: What You Will Learn			
▶	What You Will Learn	FREE	🕐 00:03:00
Module 02: What Is Assertiveness Part 1			
▶	What Is Assertiveness Part 1	🕐 00:04:00
Module 03: What Is Assertiveness Part 2			
▶	What Is Assertiveness Part 2	🕐 00:05:00
Module 04: Your Rights And Beliefs			
▶	Your Rights And Beliefs	🕐 00:07:00
Module 05: Assertive Body Language			
▶	Assertive Body Language	🕐 00:07:00
Module 06: Assertiveness Feedback Cards			
▶	Assertiveness Feedback Cards	🕐 00:03:00
Module 07: Express Yourself: Speak Up, Share Your Ideas & Opinions			
▶	Express Yourself: Speak Up, Share Your Ideas & Opinions	🕐 00:16:00
Module 08: Provide Helpful Feedback To Others			
▶	Provide Helpful Feedback To Others	🕐 00:07:00
Module 09: Receive Negative Feedback, React & Defend Yourself When Criticized			
▶	Receive Negative Feedback, React & Defend Yourself When Criticized	🕐 00:10:00
Module 10: Learn To Say No			
▶	Learn To Say No	🕐 00:06:00
Module 11: Deal With Conflicts, Deal With Confrontation, Challenging Situations			
▶	Deal With Conflicts, Deal With Confrontation, Challenging Situations	🕐 00:11:00
Module 12: Reduce Negative Emotions & Discomfort When Talking To People			
▶	Reduce Negative Emotions & Discomfort When Talking To People	🕐 00:09:00

Skill Up

Unlock a brighter future by boosting your confidence, assertiveness, and communication skills. Master the art of expressing yourself, handling criticism, and dealing with conflicts.

Boost Your Confidence, Assertiveness & Communication Skills

<p>Self-esteem and assertiveness are two essential skills for life success. None of your life's judgments is more important than what you make about yourself. Without some sense of self-worth, life can be extremely painful and unforgiving. Through this <strong>Assertiveness and Self-Esteem </strong>Course, you will learn some techniques that can dramatically change how you feel about yourself and how you approach the world to get what you want. A healthy self-esteem is necessary for growth and success. So, If you want to gain a solid and compact understanding of this topic and advance your career, this industry-standard, thorough <strong>Assertiveness and Self-Esteem </strong>Course is a good place to start.</p><p>This comprehensive <strong>Assertiveness and Self-Esteem </strong>Course is designed to help delegates overcome these challenges on both a personal and professional level. This excellent course teaches delegates how to "be all they can be" both inside and outside of the working place. Delegates will learn to recognize their own "behavioral styles" as well as the behavioral styles of others, gaining insight into how they can influence, connect, and have a positive impact on relationships and situations both inside and outside of the workplace. This <strong>Assertiveness and Self-Esteem </strong> Course course will assist you in the process of personal growth by making you more aware of who you are, what you do in this Assertiveness and Self Esteem Development field, and the effects it has on others.</p><p>Move past your fears, shyness, self-doubt, and negativity. Increase your self-esteem, improve your ability to influence others, and take action that will change your life for the better! Self-esteem &amp; assertiveness are essential components of living a happy and successful life. Building assertiveness and self-esteem are essential for professional success. However, it is impossible to advance in your career without adequate training and guidance. And this <strong>Assertiveness and Self-Esteem </strong>Course is perfect for you in this regard.</p><p><strong>Learning Outcomes</strong></p><p>After completing <strong>Assertiveness and Self-Esteem </strong>Bundle course, the learner will be able to:</p><ul><li>Understand the fundamentals of self-esteem.</li><li>Understand the fundamentals of assertiveness.</li><li>Understand the importance of assertive communication.</li><li>Understand the four basic styles of communication.</li><li>Know how to respond to criticism.</li><li>Gain a solid understanding of the XYZ formula for effective assertive communication.</li><li>Gain in-depth knowledge of assertiveness in the workplace.</li></ul><p><strong>Why Choose Assertiveness and Self-Esteem Bundle Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Assertiveness and Self-Esteem Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the Course.</li></ul><p><strong>***Courses are included in this Assertiveness and Self-Esteem Bundle Course</strong></p><ul><li><strong>Course 01: </strong>Assertiveness and Self-Esteem</li><li><strong>Course 02: </strong>Workplace Stress Management</li><li><strong>Course 03: </strong>Networking Skills Training</li></ul><p><strong><em>***Other Benefits of this Bundle Course</em></strong></p><ul><li><strong>Free 3 </strong>PDF <strong>Certificate</strong></li><li><strong>Access</strong> to Content - <strong>Lifetime</strong></li><li>Exam Fee - <strong>Totally Free</strong></li><li><strong>Free Retake Exam</strong></li></ul><p><strong>[ Note: Free PDF certificate will provide as soon as completing the Assertiveness and Self-Esteem course ]</strong></p> <p>This comprehensive and accurate <strong>Assertiveness and Self-Esteem </strong> Course is an excellent place to start your career. You will gain a practical and theoretical understanding of this course, which will help you stand out from the competition and increase your earning potential in no time. So, once you've finished this exceptional Assertiveness and Self-Esteem Course, you'll have the practical knowledge and skills to pursue a variety of career opportunities in the field of assertiveness and self-esteem.</p><p>After completing this <strong>Assertiveness and Self-Esteem </strong>Course, you'll be ready to take on any challenge and start your career in your desired industries/sectors by developing your skills. This Assertiveness and Self-Esteem Course will also improve your existing skills by taking them to the next level and providing up-to-date knowledge for facing tomorrow's challenges.</p><p>This <strong>Assertiveness and Self-Esteem </strong>Course allows you to monetise your skills and makes success much easier. This course is appropriate for both full-time and part-time students and can be completed at your own pace.</p><p>Our <strong>Assertiveness and Self-Esteem </strong>Course is the ideal one-stop solution for you to manage stress and develop persistence in your Assertiveness and Self Esteem Development work. Simply enroll in our Assertiveness and Self-Esteem Course, and we will take care of the rest.</p><p><em><strong>Detailed course curriculum</strong></em></p><p><em><strong>*** Assertiveness and Self-Esteem</strong></em><em><strong>***</strong></em></p><p><strong>Module 1: Understanding Self Esteem</strong></p><ul><li>Defining Self-Esteem</li><li>Signs of Low and High Self-Esteem</li><li>What Causes Low Self-esteem?</li><li>How is Low Self-esteem Related to Mental Health?</li><li>Strategies to Build Healthy Self-Esteem</li><li>How to Increase Your Self-esteem?</li><li>What Can Friends and Family Do Help?</li></ul><p><strong>Module 2: Understanding Assertiveness</strong></p><ul><li>What is Assertiveness?</li><li>The Origins of Assertiveness</li><li>The Assertive Journey</li><li>The Confidence Lane</li><li>The Four Basic Styles of Communication</li><li>Assertiveness vs. Aggressiveness</li><li>Assertiveness vs. Passiveness</li><li>Assertive Styles With Body Language</li><li>Responding to Criticism</li></ul><p><strong>Module 3: Assertiveness in Communication</strong></p><ul><li>Assertive Communication</li><li>Importance of Assertive Communication</li><li>Outcomes &amp; Benefits of Assertiveness</li><li>Important Facts About Assertiveness</li><li>Facets of Assertiveness</li><li>XYZ Formula for Effective Assertive Communication</li><li>Applications of Assertiveness</li></ul><p><strong>Module 4: Assertiveness in Workplace</strong></p><ul><li>Managing Assertively</li><li>Assertive Roles at Work</li><li>Managing Workplace Conflict</li><li>'I' Messages or 'I' Statements</li><li>Social Confidence</li></ul><p>-------------------------</p><p><strong>***Other Courses:</strong></p><p>-------------------------</p><p><strong>***Workplace Stress Management***</strong></p><p><em>Course Curriculum</em></p><ul><li>Module 01: Workplace Stress</li><li>Module 02: Rational and Irrational Beliefs</li><li>Module 03: The ABC Framework of REBT</li><li>Module 04: Cognitive Therapy (CT)</li><li>Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace</li><li>Module 06: Conclusion</li></ul><p><em>-------------------------</em></p><p><strong>***Networking Skills Training***</strong></p><p><em>Course Curriculum</em></p><ul><li>Module 01: An Overview of Networking</li><li>Module 02: Preparing to Network</li><li>Module 03: Overall Process of a Conversation</li><li>Module 04: Following Up Connections</li></ul><p><em>-------------------------</em></p><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Assertiveness and Self-Esteem</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for <strong>Assertiveness and Self-Esteem </strong>course, you will be entitled to a Certificate of Completion from <strong> Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Assertiveness and Self-Esteem is ideal for anyone who wants to understand why Self Esteem and Assertiveness skills are important, how to develop and improve them, and how to advance their career. Including:</p><ul><li>Managers</li><li>Team Leaders</li><li>Office Executives</li><li>Office Administrators</li><li>Employees</li><li>Business people</li><li>Secretaries</li><li>Receptionists</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are <strong>no specific</strong> requirements for Assertiveness and Self-Esteem because it does not require any advanced knowledge or skills.</p><p>Students who intend to enrol in Assertiveness and Self-Esteem must meet the following <strong>requirements</strong>:</p><ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This course will help you move forward in your career by providing you with relevant information, skills, and a certificate of completion. You can expect to be significantly closer to achieve your goals after successfully completing this <strong>Assertiveness and Self-Esteem </strong>course. It's also securing the job you want, getting the promotion you deserve, or starting the business of your dreams.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Self-esteem and assertiveness are two essential skills for life success. None of your life's judgments is more important than what you make about yourself. Without some sense of self-worth, life can be extremely painful and unforgiving. Through this Assertiveness and Self-Esteem Course, you will learn some techniques that can dramatically change how you feel about yourself and how you approach the world to get what you want. A healthy self-esteem is necessary for growth and success. So, If you want to gain a solid and compact understanding of this topic and advance your career, this industry-standard, thorough Assertiveness and Self-Esteem Course is a good place to start.
This comprehensive Assertiveness and Self-Esteem Course is designed to help delegates overcome these challenges on both a personal and professional level. This excellent course teaches delegates how to "be all they can be" both inside and outside of the working place. Delegates will learn to recognize their own "behavioral styles" as well as the behavioral styles of others, gaining insight into how they can influence, connect, and have a positive impact on relationships and situations both inside and outside of the workplace. This Assertiveness and Self-Esteem  Course course will assist you in the process of personal growth by making you more aware of who you are, what you do in this Assertiveness and Self Esteem Development field, and the effects it has on others.
Move past your fears, shyness, self-doubt, and negativity. Increase your self-esteem, improve your ability to influence others, and take action that will change your life for the better! Self-esteem & assertiveness are essential components of living a happy and successful life. Building assertiveness and self-esteem are essential for professional success. However, it is impossible to advance in your career without adequate training and guidance. And this Assertiveness and Self-Esteem Course is perfect for you in this regard.
Learning Outcomes
After completing Assertiveness and Self-Esteem Bundle course, the learner will be able to:
Understand the fundamentals of self-esteem.
Understand the fundamentals of assertiveness.
Understand the importance of assertive communication.
Understand the four basic styles of communication.
Know how to respond to criticism.
Gain a solid understanding of the XYZ formula for effective assertive communication.
Gain in-depth knowledge of assertiveness in the workplace.
Why Choose Assertiveness and Self-Esteem Bundle Course from Us
Self-paced course, access available from anywhere.
Easy to understand, high-quality study materials.
Assertiveness and Self-Esteem Course developed by industry experts.
MCQ quiz after each module to assess your learning.
Automated and instant assessment results.
24/7 support via live chat, phone call or email.
Free PDF certificate as soon as completing the Course.
***Courses are included in this Assertiveness and Self-Esteem Bundle Course
Course 01: Assertiveness and Self-Esteem
Course 02: Workplace Stress Management
Course 03: Networking Skills Training
***Other Benefits of this Bundle Course
Free 3 PDF Certificate
Access to Content - Lifetime
Exam Fee - Totally Free
Free Retake Exam
[ Note: Free PDF certificate will provide as soon as completing the Assertiveness and Self-Esteem course ]
This comprehensive and accurate Assertiveness and Self-Esteem  Course is an excellent place to start your career. You will gain a practical and theoretical understanding of this course, which will help you stand out from the competition and increase your earning potential in no time. So, once you've finished this exceptional Assertiveness and Self-Esteem Course, you'll have the practical knowledge and skills to pursue a variety of career opportunities in the field of assertiveness and self-esteem.
After completing this Assertiveness and Self-Esteem Course, you'll be ready to take on any challenge and start your career in your desired industries/sectors by developing your skills. This Assertiveness and Self-Esteem Course will also improve your existing skills by taking them to the next level and providing up-to-date knowledge for facing tomorrow's challenges.
This Assertiveness and Self-Esteem Course allows you to monetise your skills and makes success much easier. This course is appropriate for both full-time and part-time students and can be completed at your own pace.
Our Assertiveness and Self-Esteem Course is the ideal one-stop solution for you to manage stress and develop persistence in your Assertiveness and Self Esteem Development work. Simply enroll in our Assertiveness and Self-Esteem Course, and we will take care of the rest.
Detailed course curriculum
*** Assertiveness and Self-Esteem***
Module 1: Understanding Self Esteem
Defining Self-Esteem
Signs of Low and High Self-Esteem
What Causes Low Self-esteem?
How is Low Self-esteem Related to Mental Health?
Strategies to Build Healthy Self-Esteem
How to Increase Your Self-esteem?
What Can Friends and Family Do Help?
Module 2: Understanding Assertiveness
What is Assertiveness?
The Origins of Assertiveness
The Assertive Journey
The Confidence Lane
The Four Basic Styles of Communication
Assertiveness vs. Aggressiveness
Assertiveness vs. Passiveness
Assertive Styles With Body Language
Responding to Criticism
Module 3: Assertiveness in Communication
Assertive Communication
Importance of Assertive Communication
Outcomes & Benefits of Assertiveness
Important Facts About Assertiveness
Facets of Assertiveness
XYZ Formula for Effective Assertive Communication
Applications of Assertiveness
Module 4: Assertiveness in Workplace
Managing Assertively
Assertive Roles at Work
Managing Workplace Conflict
'I' Messages or 'I' Statements
Social Confidence
-------------------------
***Other Courses:
-------------------------
***Workplace Stress Management***
Course Curriculum
Module 01: Workplace Stress
Module 02: Rational and Irrational Beliefs
Module 03: The ABC Framework of REBT
Module 04: Cognitive Therapy (CT)
Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace
Module 06: Conclusion
-------------------------
***Networking Skills Training***
Course Curriculum
Module 01: An Overview of Networking
Module 02: Preparing to Network
Module 03: Overall Process of a Conversation
Module 04: Following Up Connections
-------------------------
Assessment Method
After completing each module of the Assertiveness and Self-Esteem, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.
Certification
After completing the MCQ/Assignment assessment for Assertiveness and Self-Esteem course, you will be entitled to a Certificate of Completion from  Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.
 Who is this course for? 
This Assertiveness and Self-Esteem is ideal for anyone who wants to understand why Self Esteem and Assertiveness skills are important, how to develop and improve them, and how to advance their career. Including:
Managers
Team Leaders
Office Executives
Office Administrators
Employees
Business people
Secretaries
Receptionists
 Requirements 
There are no specific requirements for Assertiveness and Self-Esteem because it does not require any advanced knowledge or skills.
Students who intend to enrol in Assertiveness and Self-Esteem must meet the following requirements:
Good command of the English language
Must be vivacious and self-driven
Basic computer knowledge
A minimum of 16 years of age is required
 Career path 
This course will help you move forward in your career by providing you with relevant information, skills, and a certificate of completion. You can expect to be significantly closer to achieve your goals after successfully completing this Assertiveness and Self-Esteem course. It's also securing the job you want, getting the promotion you deserve, or starting the business of your dreams.
 Certificates 
Certificate of completion
 Digital certificate - Included 

Training Tale

Personal Development

Self Esteem & Confidence

Assertiveness and Self-Esteem

<p>Step into the world of the '<strong>Assertiveness Skills</strong>' course, a dedicated pathway sculpted to empower you with the pillars of confidence and determination. As you venture through this transformative journey, you'll encounter the nuanced interpretation of self-assuredness and the barriers that obstruct personal goals. Delve deeper, and the essence of effective communication unravels, accompanied by the pivotal art of setting objectives. With an added emphasis on mastering your presence - from feeling, looking, to sounding the part - and handling challenges with grace, your evolution into an assertive individual awaits.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Understand and embody the essence of self-confidence in diverse scenarios.</li>
<li>Identify and circumvent challenges preventing goal realisation.</li>
<li>Cultivate enhanced communication skills to foster genuine connections.</li>
<li>Grasp the centrality of goal setting for personal and professional advancement.</li>
<li>Develop strategies for impactful presentations and address challenging behaviours effectively.</li>
</ul>
<h3><b>Why choose this Assertiveness Skills<span> course</span>?</b></h3>
<ul>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b><b> </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments are designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the <b>Assertiveness Skills</b> Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
</ul>
<h3><b>Who is this Assertiveness Skills<span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Individuals aiming to bolster their assertiveness in personal and professional domains.</li>
<li>Professionals striving to enhance their communicative prowess.</li>
<li>People desiring mastery over presentation techniques.</li>
<li>Those confronting challenges in managing or understanding difficult behaviours.</li>
<li>Aspirants wishing for comprehensive self-growth and empowerment.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Conflict Resolution Specialist:</strong> £25,000 - £40,000</li>
<li><strong>Corporate Communications Manager:</strong> £35,000 - £60,000</li>
<li><strong>Negotiation Consultant:</strong> £30,000 - £55,000</li>
<li><strong>Personal Development Coach:</strong> £20,000 - £45,000</li>
<li><strong>Team Leader:</strong> £24,000 - £50,000</li>
<li><strong>Organisational Behaviour Specialist:</strong> £30,000 - £55,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Assertiveness Skills</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Assertiveness Skills</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: What Does Self-Confidence Mean To You?</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What Does Self-Confidence Mean To You</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Obstacles to Our Goals</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Obstacles to Our Goals</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Communication Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: The Importance of Goal Setting</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Importance of Goal Setting</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Feeling the Part</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Feeling the Part</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Looking the Part</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Looking the Part</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Sounding the Part</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Sounding the Part</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Powerful Presentations</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Powerful Presentations</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Coping Techniques</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Coping Techniques</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Dealing with Difficult Behavior</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Dealing with Difficult Behavior</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Assertiveness Skills</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Step into the world of the 'Assertiveness Skills' course, a dedicated pathway sculpted to empower you with the pillars of confidence and determination. As you venture through this transformative journey, you'll encounter the nuanced interpretation of self-assuredness and the barriers that obstruct personal goals. Delve deeper, and the essence of effective communication unravels, accompanied by the pivotal art of setting objectives. With an added emphasis on mastering your presence - from feeling, looking, to sounding the part - and handling challenges with grace, your evolution into an assertive individual awaits.
Learning Outcomes
Understand and embody the essence of self-confidence in diverse scenarios.
Identify and circumvent challenges preventing goal realisation.
Cultivate enhanced communication skills to foster genuine connections.
Grasp the centrality of goal setting for personal and professional advancement.
Develop strategies for impactful presentations and address challenging behaviours effectively.
Why choose this Assertiveness Skills course?
Unlimited access to the course for a lifetime.
Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course.
Structured lesson planning in line with industry standards.
Immerse yourself in innovative and captivating course materials and activities.
Assessments are designed to evaluate advanced cognitive abilities and skill proficiency.
Flexibility to complete the Assertiveness Skills Course at your own pace, on your own schedule.
Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.
Who is this Assertiveness Skills course for?
Individuals aiming to bolster their assertiveness in personal and professional domains.
Professionals striving to enhance their communicative prowess.
People desiring mastery over presentation techniques.
Those confronting challenges in managing or understanding difficult behaviours.
Aspirants wishing for comprehensive self-growth and empowerment.
Career path
Conflict Resolution Specialist: £25,000 - £40,000
Corporate Communications Manager: £35,000 - £60,000
Negotiation Consultant: £30,000 - £55,000
Personal Development Coach: £20,000 - £45,000
Team Leader: £24,000 - £50,000
Organisational Behaviour Specialist: £30,000 - £55,000
Prerequisites
This Assertiveness Skills does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Assertiveness Skills was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
Certification
After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.
 Course Curriculum

Module 01: What Does Self-Confidence Mean To You?			
	What Does Self-Confidence Mean To You		00:15:00
Module 02: Obstacles to Our Goals			
	Obstacles to Our Goals		00:07:00
Module 03: Communication Skills			
	Communication Skills		00:11:00
Module 04: The Importance of Goal Setting			
	The Importance of Goal Setting		00:11:00
Module 05: Feeling the Part			
	Feeling the Part		00:09:00
Module 06: Looking the Part			
	Looking the Part		00:08:00
Module 07: Sounding the Part			
	Sounding the Part		00:09:00
Module 08: Powerful Presentations			
	Powerful Presentations		00:07:00
Module 09: Coping Techniques			
	Coping Techniques		00:08:00
Module 10: Dealing with Difficult Behavior			
	Dealing with Difficult Behavior		00:08:00
Assignment			
	Assignment - Assertiveness Skills		00:00:00

Studyhub UK

Online Course Marketing

Assertiveness Skills

<div>
	<h3><b>Description: </b></h3>
<p><span>Assertiveness is a trait or skills that are associated with social and communication skills training. This means that a person who is assertive is someone who can stand up for theirs and other people's right without panicking or being aggressive. To have this set of skills, you need to learn the meaning of self-confidence and self-righteousness. All of these lessons will be taught in this course. So if you are wondering how assertiveness and confidence can help in your career advancement, then this course is meant for you.</span></p>
<h3><b>Who is the course for?</b></h3>
<ul>
<li><span>Professionals who are having a hard time gaining self-confidence</span></li>
<li><span>People who have an interest in knowing about self-esteem and assertiveness.</span></li>
</ul>
<h3><b>Entry Requirement:</b></h3>
<ul>
<li><span>This course is available to all learners, of all academic backgrounds. </span></li>
<li><span>Learners should be aged 16 or over to undertake the qualification.</span></li>
<li><span>Good understanding of English language, numeracy and CIT are required to attend this course.</span></li>
</ul>
<h3><b>Assessment:  </b></h3>
<ul>
<li><span>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</span></li>
<li><span>Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. </span></li>
</ul>
<h3><b>Certification: </b></h3>
<ul>
<li><span>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. </span></li>
<li><span>PDF certificate's turnaround time is 24 hours, and for the hard copy certificate, it is 3-9 working days.</span></li>
</ul>
<h3><b>Why choose us?</b></h3>
<ul>
<li><span>Affordable, engaging &amp; high-quality e-learning study materials;</span></li>
<li><span>Tutorial videos/materials from the industry leading experts;</span></li>
<li><span>Study in a user-friendly, advanced online learning platform;</span></li>
<li><span>Efficient exam systems for the assessment and instant result; </span></li>
<li><span>The UK &amp; internationally recognized accredited qualification;</span></li>
<li><span>Access to course content on mobile, tablet or desktop from anywhere anytime;</span></li>
<li><span>The benefit of career advancement opportunities;</span></li>
<li><span>24/7 student support via email.</span></li>
</ul>
<h3><b>Career Path:</b></h3>
<p><span>The Assertiveness Skills Diploma course is a useful qualification to possess, and would be beneficial for the following careers:</span></p>
<ul>
<li><span>Businessmen</span></li>
<li><span>Entrepreneur</span></li>
<li><span>Executive Director</span></li>
<li><span>Manager</span></li>
<li><span>Top Executive.</span></li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Introduction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding Assertiveness</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Are You Assertive? How Assertive Are You? 10 Questions To Find Out</td>
					<td> </td>
					<td><span><i></i> 02:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Being Assertive At Work</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Say No and Be Assertive in Social Settings</td>
					<td> </td>
					<td><span><i></i> 02:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>When Should You Say No</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Raise Assertive Children</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conclusion</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Self Esteem and Assertiveness Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - What Does Self-Confidence Mean To You</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Obstacles to Our Goals</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Communication Skills</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - The Importance of Goal Setting</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Feeling the Part</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Looking the Part</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Sounding the Part</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Powerful Presentations</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Coping Techniques</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Dealing with Difficult Behavior</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Self Esteem and Assertiveness Skills Course- Activities</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Assertiveness Skills Diploma</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Assertiveness Skills Diploma</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificates and Transcripts</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

Description: 
Assertiveness is a trait or skills that are associated with social and communication skills training. This means that a person who is assertive is someone who can stand up for theirs and other people's right without panicking or being aggressive. To have this set of skills, you need to learn the meaning of self-confidence and self-righteousness. All of these lessons will be taught in this course. So if you are wondering how assertiveness and confidence can help in your career advancement, then this course is meant for you.
Who is the course for?
Professionals who are having a hard time gaining self-confidence
People who have an interest in knowing about self-esteem and assertiveness.
Entry Requirement:
This course is available to all learners, of all academic backgrounds.
Learners should be aged 16 or over to undertake the qualification.
Good understanding of English language, numeracy and CIT are required to attend this course.
Assessment: 
At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.
Certification: 
After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24.
PDF certificate's turnaround time is 24 hours, and for the hard copy certificate, it is 3-9 working days.
Why choose us?
Affordable, engaging & high-quality e-learning study materials;
Tutorial videos/materials from the industry leading experts;
Study in a user-friendly, advanced online learning platform;
Efficient exam systems for the assessment and instant result;
The UK & internationally recognized accredited qualification;
Access to course content on mobile, tablet or desktop from anywhere anytime;
The benefit of career advancement opportunities;
24/7 student support via email.
Career Path:
The Assertiveness Skills Diploma course is a useful qualification to possess, and would be beneficial for the following careers:
Businessmen
Entrepreneur
Executive Director
Manager
Top Executive.
Introduction			
	Understanding Assertiveness		01:00:00
	Are You Assertive? How Assertive Are You? 10 Questions To Find Out		02:00:00
	Being Assertive At Work		01:00:00
	How to Say No and Be Assertive in Social Settings		02:00:00
	When Should You Say No		00:30:00
	How to Raise Assertive Children		01:00:00
	Conclusion		00:15:00
Self Esteem and Assertiveness Skills			
	Module One - Getting Started		01:00:00
	Module Two - What Does Self-Confidence Mean To You		01:00:00
	Module Three - Obstacles to Our Goals		01:00:00
	Module Four - Communication Skills		01:00:00
	Module Five - The Importance of Goal Setting		01:00:00
	Module Six - Feeling the Part		01:00:00
	Module Seven - Looking the Part		01:00:00
	Module Eight - Sounding the Part		01:00:00
	Module Nine - Powerful Presentations		00:30:00
	Module Ten - Coping Techniques		01:00:00
	Module Eleven - Dealing with Difficult Behavior		00:30:00
	Module Twelve - Wrapping Up		00:15:00
	Self Esteem and Assertiveness Skills Course- Activities		00:00:00
Mock Exam			
	Mock Exam- Assertiveness Skills Diploma		00:30:00
Final Exam			
	Final Exam- Assertiveness Skills Diploma		00:30:00
Order Your Certificates and Transcripts			
	Order Your Certificates and Transcripts		00:00:00

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