This course teaches you English as a foreign language. Starting from a few basic words, we then work though the structures of the language step by step, learning new grammar and vocabulary as we go. We pay close attention to pronunciation, and make use of the IPA (International Phonetic Alphabet) to help us with this. The course is taught by a British English native speaker. But, because English is an international language, we will listen to various accents throughout the course.
Description: Level 3 Conflict Management Training equips participants with the skills and qualifications to deliver scenario-based conflict management training. Candidates gain insight into conflict dynamics, learning to de-escalate confrontations effectively while maintaining composure. Course Overview: Participants delve into conflict background, triggers, and stages of escalation. Key skills include maintaining composure, managing language and body cues, and addressing angry customer behaviour. Course content covers conflict response strategies, communication techniques, and problem-solving approaches. Key Learning Outcomes: Identify components of confrontations and conflict escalation stages Recognize signs of conflict and aggression, maintaining composure in responses Manage language, body cues, and emotions effectively during conflicts Employ skills to de-escalate angry customer behaviour and handle abusive situations Course Content Highlights: Understanding conflict triggers and customer needs Recognizing signs of aggression and escalating anger Managing language, body cues, and emotional responses Structuring conversations and calming situations effectively Handling unpredictability and abusive behaviour Designing and delivering conflict management scenarios for training purposes Assessment: Course assessment involves portfolio submission. No formal examination is required. Course Fee: Enroll in the Level 3 Conflict Management course for £319.99, covering all costs. Corporate or Group Booking: Special discounts are available for corporate or group bookings. Arrange training sessions at your location by contacting us. How to Book: Book online via PayPal, debit/credit card, invoice, or bank transfer. Alternatively, visit our office or contact us by phone for assistance. Instant booking confirmation will be provided via email. Assistance Needed? For inquiries or assistance, contact our dedicated team via phone or email. We're here to support you throughout your learning journey. Contact us today for guidance and assistance.
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It is a requirement of the Health & Safety law that employers provide a safe and healthy environment to work in. If your assessment of first aid needs highlights the need for qualified first aiders, then this level 3 qualification (level 6 in Scotland) will provide you with suitable, highly trained personnel. This comprehensive three-day course covers a wide range of first aid emergencies, enabling all participants to deal with emergency situations with confidence in a prompt, safe and effective way. In addition, this course will include any protocol changes that may have arisen since their last training course.
Our business photography courses are created to help individuals learn how to take professional-quality photographs for use in a business setting. By taking these courses, individuals and businesses can gain the skills and knowledge they need to create visually appealing content that can help their business stand out in a crowded marketplace. About the course Courses are focussed on the client’s requirements and are bespoke to their needs. We cater from one-to-one courses for small businesses to whole marketing departments for multinationals. So whether you’re a dog walker who wants more views or a design company that needs more collateral, we can help improve your stock imagery. These classes cover a range of topics, including learning your camera settings, lighting, composition, and editing techniques. Clients will learn how to use their cameras to capture high-quality images that can be used for marketing materials, social media posts and other promotional materials. They will also learn how to edit their photos using professional software packages like Adobe Lightroom and Apple Photos to give their images that extra pop. The important stuff These courses are all bespoke in nature so pricing will vary but we start at £350 for a three-hour course. We will discuss your specific needs before the course and make sure we cover them during the course. We will travel to your place of work so you get the relevant experience in the right environment.
This comprehensive course combines teaching of essential phlebotomy theory online and classroom teaching of practical blood-taking skills. This comprehensive 2-day introductory course combines class-based teaching of essential theory in phlebotomy and practical blood-taking skills using simulated limbs. Our expert trainers will lead interactive presentations covering the requisite technical and scientific knowledge for practicing phlebotomy, after which you will spend a day developing your practical blood-drawing skills on simulated limbs. On completing this course, you will receive the UK-accredited Level 3 Certificate and be ready to progress to our Live Bloods Clinic Sessions (Part 2). Entry Requirements None, though all teaching is delivered in English. This course is suitable for: Individuals of any age, background, and level of qualifications seeking to train as phlebotomists Experienced healthcare or medical professionals seeking certification in phlebotomy Those looking for a solid point of entry into the healthcare sector Suitable for Any Background Our carefully designed training pathway provides all the tools you need to become a competent phlebotomist – whatever your age, background or previous experience! Nationally Accredited Level 3 Qualification Complete our online + classroom course and receive a Level 3 Certificate in Introduction to Phlebotomy (FP139) from the national awarding body, OCN Credit4Learning.
Second Degree Usui Reiki Course You will be taught how to conduct a healing session; protocols, etc and how to perform distance healings. This course is comprehensive and detailed. You will have all the tools you need to start using Reiki on others and their pets. Upon completion of this comprehensive and insightful Reiki course, you can go on to get insurance to set up as a Reiki Practitioner and start seeing clients.