11115 Courses

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Learn everything you need to make your own delicious, tangy fermented tea AKA kombucha. Go home with your very own SCOBY ready to brew and bottle kombucha at home using our foolproof instructions.

Trust building Pain point assessment Relationship history analysation Communication strengthening Ascertain main problem areas Closure on reoccurring arguments Intervention and mediation Emotional intelligence training Love language assessment Resolving fights Private assessments with each individual 3 couples therapy sessions https://relationshipsmdd.com/product/couples-trust-building-and-communication-therapy-package/

Moving & Handling Refresher training is mandatory for all staff who are physically assisting clients. What will my staff learn on this Course? Moving & Handling Refresher training is for staff who have taken part in a M&H Induction course within the last three years, or, have taken part in a M&H Refresher course within the last year. By the end of the course, you will be able to: Describe the structure of the spine and the risk of damage List factors that can help you to protect your back Explain how the law guides and protects you Describe the risk assessment process for manual handling tasks Demonstrate efficient movement principles Demonstrate practical techniques of moving & handling loads and people Please note: this course requires taking part in practical moving & handling activities. If you have any health concerns that might affect your participation in these activities please contact us before the course. Email: sales@chcaretraining.co.uk

Management training for Stonehouse Care, to include Mental Capacity Act, Safeguarding and Health and Safety for Managers. The Mental Capacity Act & Deprivation of Liberty Safeguards for Managers and Senior Staff By the end of the course, you will be able to: Explain your legal responsibilities under the MCA and DoLS. Apply the five statutory principles of the MCA in decision-making. Determine when and how to conduct a capacity assessment. Understand the Best Interests process and how to apply it. Identify when a deprivation of liberty occurs and how to seek authorisation. Recognise Worcestershire-specific procedures and contacts for DoLS referrals. Implement MCA-compliant record-keeping practices. Safeguarding Adults & Children: Responsibilities for Health & Social Care Managers & Seniors By the end of the course, you will be able to: Understand their legal responsibilities under key safeguarding legislation. Recognise the roles and duties of managers and senior staff in safeguarding adults and children. Know Worcestershire's local safeguarding procedures and reporting pathways. Be able to apply best practices in safeguarding supervision, record-keeping, and decision-making. Identify when and how to escalate safeguarding concerns effectively. Health & Safety for Health & Social Care Managers and Seniors By the end of the course, you will be able to: Understand their legal responsibilities under Health & Safety legislation. Recognise how key regulations apply to their role in Health & Social Care. Learn how to manage risks and create a safe working environment. Be aware of local Worcestershire requirements and guidance. Identify best practices for compliance and enforcement.

Manual Handling full-day Train The Trainer course Aim of the course: To equip Team Leaders and Co-ordinators in Care Homes with the knowledge, skills, and confidence to deliver engaging and safe manual handling training to their own staff — including practical techniques, training methods, and peer teaching practice. Learning Objectives: By the end of this course, delegates will be able to: Outline the legal and professional responsibilities related to manual handling in care. Identify manual handling risks and describe common injuries and incidents. Demonstrate safe manual handling techniques, including hoist use, slide sheets, and repositioning methods. Plan and structure a complete manual handling training session. Select and adapt training materials and equipment to suit different learners and settings. Deliver clear, confident explanations and demonstrations of manual handling techniques. Support learners during practical sessions, including correcting unsafe practice. Facilitate discussions and reflective learning with care staff. Evaluate learners’ understanding and performance through observation and questioning. Maintain accurate training records and identify when refresher training is needed. Deliver a short theoretical and practical training activity to peers, receiving feedback. Reflect on their own strengths and areas for development as a trainer.

Medication Management Train The Trainer Course Aim: To enable Managers and Senior Care Staff to confidently and competently deliver safe, effective, and engaging medication training to their care teams in accordance with best practice and regulatory requirements. Learning Objectives: By the end of this course, learners will be able to: Understand the legal and regulatory framework surrounding medication administration in care settings. Explain the principles of safe medication handling, including storage, administration, and record-keeping. Identify common types of medication errors and strategies to reduce risk. Demonstrate effective teaching techniques to deliver medication training to staff. Create and adapt medication training sessions tailored to the needs of their care team. Assess staff competency in medication management through observation and feedback. Use supporting documentation (e.g., MAR charts, audit tools) to reinforce safe practice. Recognise when to escalate concerns around medication errors or competency. Promote a positive learning culture around medication safety within their service.

This 2 day course builds upon the basic knowledge and skills covered in the Level 2 course and is aimed at those who want to drive larger and more powerful powerboats and is a good step to progressing onto the Advanced course. This course covers the practical use of pilotage and passage planning by day on coastal waters using both traditional and electronic navigational techniques, boat preperation, cruising at planing speed, advanced boat handlingand man overboard drills. By the end of the course you will be able to plan and execute short coastal passages by day. It is strongly recommended that candidates hold a first aid certificate and a VHF/SRC operator's certificate. Power Courses Our powerboat training is currently delivered on an MCA coded 7.8m Ribcraft with a 200hp Suzuki four stroke outboard engine and an E-series Raymarine chart plotter. We maintain a 3:1 student to instructor ratio which allows our experienced RYA instructors to tailor courses to the various levels and needs on board and deliver at a manageable pace. All course costs include tea and coffee, waterproofs are available on request.

Providing the skills and background knowledge required of a competent powerboat driver, this is a beginner 2 day course . The course is split in half to cover theory and practical, where the theory is applied. subjects covered include low speed close quarters handling, man overboard recovery, an introduction to driving at planing speed, and collision regulations. By the end of the course you will be a self-sufficient powerboater in the right conditions and be aware of your own limitations and those of the craft. Power Courses Our powerboat training is currently delivered on an MCA coded 7.8m Ribcraft with a 200hp Suzuki four stroke outboard engine and an E-series Raymarine chart plotter. We maintain a 3:1 student to instructor ratio which allows our experienced RYA instructors to tailor courses to the various levels and needs on board and deliver at a manageable pace. All course costs include tea and coffee, waterproofs are available on request.

The main learning outcomes of the course are: Describe the key reasons to manage safety and health in the workplace Define the key terms relating to safety and health Identify how the law can have an impact on safety and health in the workplace Describe how to assess, reduce and control risk in the workplace Identify workplace hazards and risks, their impact and how to manage them Identify how to evaluate and respond to an incident List the benefits and characteristics of an effective health and safety management system Describe the principles that underpin good safety and health performance