11207 Art courses

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Calling all aspiring florists, and flower lovers - we’ve planned something special for you! Learn from our experienced team of florists how to make your own flower arrangement in an adorable tea cup. Show off your beautiful blooms, have a good time with your friends, learn the basic knowledge of floral arrangement and you'll go home with your own fresh flower arrangement!

Calling all aspiring florists, and flower lovers - we’ve planned something special for you! Learn from our experienced team of florists how to make your own spring flower arrangement in a wooden container. Show off your beautiful blooms, have a good laugh with your friends, learn the basic knowledge of floral arrangement and you'll go home with your own fresh flower arrangement! Sunday April 21st 2024 12-2pm  Stainton Village Hall Stainton TS8 9BB Please note workshop will only go ahead if 4 or more participants can attend (Please note this item is only available in our local delivery area. See our delivery page for more information).

Learn to create cushions for your home, we will cover a basic cushion and also piping, ruffles and zip insertion.

Did you know that the global cleaning industry is expected to be worth over $600 billion by 2027? [Stats on the cleaning industry can be found online]. Whether you're looking for a fulfilling career change or want to elevate your home cleaning skills to a professional level, this Cleaning Diploma Training Course equips you with the knowledge and expertise to excel in this in-demand field. This comprehensive course provides a theoretical foundation for understanding various cleaning techniques, safety protocols, and industry best practices. By delving into different cleaning environments, you'll gain the confidence to tackle any cleaning challenge effectively. Learning Outcomes Master essential cleaning methods for diverse environments, from houses to commercial kitchens. Gain a thorough understanding of cleaning products and their appropriate applications. Learn proper safety protocols for handling cleaning chemicals and equipment. Develop efficient cleaning routines to maximize productivity and client satisfaction. Enhance your knowledge of stain removal techniques for various surfaces. Increase your awareness of eco-friendly cleaning practices for a sustainable approach. Key Highlights of Cleaning course from Compliance Central: Lifetime access to Cleaning course materials Full tutor support is available from Monday to Friday with the Cleaning course Learn Cleaning skills at your own pace from the comfort of your home Gain a complete understanding of Cleaning course Accessible, informative Cleaning learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Cleaning Study Cleaning in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Cleaning Course Module 1: House Cleaning Delve into the world of domestic cleaning in this module. Learn how to create a sparkling clean home environment, covering various surfaces like floors, furniture, windows, and appliances. You'll explore effective methods for tackling dust, dirt, grime, and common household stains. Discover cleaning strategies for specific rooms like kitchens, bathrooms, bedrooms, and living areas. Module 2: Food Kitchen and Commercial Kitchen Cleaning Maintaining a hygienic and sanitized commercial kitchen is crucial. This module equips you with the theoretical knowledge to understand the specific cleaning requirements of food preparation areas. Explore procedures for cleaning and disinfecting surfaces, equipment, and utensils to prevent the spread of bacteria and ensure food safety. Learn about the proper handling and storage of cleaning chemicals used in commercial kitchens. Module 3: Bathrooms and Toilets Master the art of cleaning and sanitizing bathrooms and toilets in this module. Learn effective techniques for tackling tough stains, limescale, and mold growth. Discover strategies for maintaining a fresh and hygienic bathroom environment, promoting a healthy and pleasant experience for users. Module 4: Office Cleaning This module focuses on the specific cleaning requirements of professional office environments. Learn how to create a clean and organized workspace that promotes productivity and employee well-being. Explore techniques for cleaning carpets, upholstery, electronics, and common office surfaces. Discover strategies for maintaining a germ-free and sanitized work environment. Module 5: Cleaning External Surfaces and Areas This module explores the cleaning of external surfaces and areas. Learn about cleaning techniques for various outdoor surfaces like patios, decks, and walkways. Discover strategies for maintaining the cleanliness of windows, gutters, and building exteriors. Explore methods for safely and effectively removing dirt, debris, and grime from external spaces. Course Curriculum: Module 01: House Cleaning Module 02: Food Kitchen and Commercial Kitchen Cleaning Module 03: Bathrooms and Toilets Module 04: Office Cleaning Module 05: Cleaning External Surfaces and Areas CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for: Homeowners looking to improve their cleaning skills for their personal residence. Professional cleaners or those interested in starting a cleaning business. Restaurant or commercial kitchen staff looking to improve their cleaning techniques. Office workers looking to maintain a clean and organised workspace. Property managers or landlords looking to improve the cleanliness and maintenance of their rental properties. Anyone looking to improve their overall cleaning skills and knowledge. Requirements To enrol in this Cleaning course, all you need is a basic understanding of the English Language and an internet connection. Career path Upon completing the Cleaning course, you may pursue the following career paths: Cleaner (Salary: £15,000 to £21,000) Industrial cleaner (Salary: £17,000 to £23,000) Window cleaner (Salary: £16,000 to £23,000) Dry cleaner (Salary: £14,000 to £18,000) Certificates CPD Accredited PDF Certificate Digital certificate - Included

Wet felting workshop, create a glasses case from merino wool in 2 hours with Hannah at Stitching Kitchen.

A festive Dorset button workshop with Danielle. Make a sparkly snowflake or Christmas tree. Tea and cake included in the price.

Make an amazing 5' tall living willow sculpture for your garden from freshly cut live willow. Your sculpture will continue to grow for years, simple maintence retains the size and shape whilst providing new deep red withies for you to cut and weave with each year. You will learn some basic weaving techniques and learn about how the willow is grown and processed. No experience necessary, bring a light weight pair of gardening gloves  Plant pot and compost supplied. Refreshments are included.

At SWAT Taekwon-Do, we offer classes designed to teach the Korean art of Taekwon-Do to individuals of all ages and skill levels. Whether you’re a beginner looking to try something new or an experienced martial artist looking to refine your technique, our classes provide a supportive and challenging environment to help you achieve your goals. We believe in providing the best possible experience for our students, which is why we require new students to get in touch with us before attending any classes. This allows us to understand your goals and place you in the appropriate class based on your skill level and experience, ensuring that you receive the personalised attention you deserve. Our classes cover a wide range of techniques and skills, including patterns, sparring, self-defence, and much more. Taekwon-Do is not just a physical activity but also a mental discipline. Our experienced instructors place a strong emphasis on developing focus, discipline, and mental toughness in addition to physical skills, helping you become a well-rounded martial artist. We understand that our students have busy schedules, which is why we offer a variety of class times throughout the week to accommodate different lifestyles. Our dedicated instructors are committed to providing a safe and welcoming environment for all students, ensuring that you can enjoy your Taekwon-Do journey with us. Ready to take the first step on your Taekwon-Do journey with SWAT? Contact us today to learn more about our classes and get started on your martial arts training. We can’t wait to help you achieve your goals!