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Do you know that the financial industry in the UK is a powerhouse, contributing over £132 billion to the country's economy each year? In recent news, the UK financial industry has witnessed a surge in demand for professionals with expertise in financial engineering. With technological advancements, changing regulations, and the rise of digital finance, there is a pressing need for individuals skilled in financial analysis, business finance, FinTech, investment strategies, statistics, economics, blockchain, and financial modelling. This growing demand presents a unique opportunity for learners like you to seize the exciting prospects in this thriving financial engineering industry. By enrolling in our bundle of 8 online courses in financial engineering, you can stay ahead of the curve and position yourself as a sought-after professional in the finance sector. With a comprehensive understanding of key concepts and cutting-edge technologies, you will be equipped to navigate the industry's complexities and make informed decisions that drive financial success. CPD Quality Standards Courses: Course 01: Financial Analysis Course 02: Investment Course 03: FinTech Course 04: Business and Data Analytics for Beginners Course 05: Statistics Course 06: Economics Course 07: Blockchain & Cryptocurrency Course 08: Business and Financial Modeling Specialisation Learning Outcomes: Develop a strong foundation in financial analysis, business finance, statistics, and economics, enabling you to make informed decisions based on data-driven insights. Gain an understanding of emerging technologies like FinTech and blockchain and their impact on the finance industry. Acquire investment strategies and portfolio management skills to optimise decision-making and achieve long-term financial growth. Learn business and financial modelling principles, constructing accurate models to assess business performance and evaluate investment opportunities. Explore the world of cryptocurrencies and understand the underlying concepts of blockchain, unlocking new possibilities in the financial landscape. Master the art of financial engineering, equipping yourself with the knowledge and skills to thrive in the dynamic and lucrative finance industry. The world of finance is changing rapidly. New technologies are emerging, and how we invest and manage our money constantly evolves. If you want to stay ahead of the curve, you need to understand the fundamentals of financial engineering. In the first course, Financial Analysis, you'll delve into the intricacies of interpreting financial statements, assessing profitability, and evaluating investment opportunities. Gain the expertise to make informed decisions based on financial data, positioning yourself as a trusted financial analyst. Embrace the digital revolution in finance with our FinTech course. Explore how technology is reshaping the industry, from digital banking and payment systems to automated investment platforms. Gain insights into the innovative possibilities and stay ahead of the curve in this dynamic financial engineering field. Unlock the secrets of successful investment strategies in our Investment Strategies course. Learn to evaluate risks, assess asset valuation, and construct diversified portfolios. Develop a strategic approach to investment decision-making and position yourself as a skilled investment manager through this financial engineering bundle. Expand your horizons with a deep understanding of statistics, economics, blockchain, and financial modelling. Gain proficiency in statistical analysis, leverage economic principles to navigate financial markets, explore the disruptive potential of blockchain technology, and master the art of financial modelling to evaluate business performance and assess investment prospects accurately. Take advantage of this chance to acquire in-demand skills and stay ahead of the curve in the finance industry. Enrol now and embark on your journey towards mastering the intricacies of financial engineering. Your future in finance starts here! CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course will be especially helpful for the following: Recent graduates who want to pursue a career in financial engineering Working professionals who wish to advance their careers in the financial industry Entrepreneurs who want to understand the financial implications of their business decisions and financial engineering Anyone who wants to learn more about the financial markets and how they work Anyone interested in learning about financial engineering Requirements Our Financial Engineering course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Some of the career paths related to this field are: Financial Engineer Financial Consultant Investment banking Insurance Consulting Quantitative analysis Risk management Financial modelling Salary Range Entry-level: £30,000 - £40,000 Mid-level: £40,000 - £60,000 Senior-level: £60,000 - £100,000

Description Public Speaking Diploma  Do you want to be a successful communications expert? We offer you a chance to propel your career in the Communication Industry by joining our diploma course in Public Speaking. You will be awarded an e-Certificate without paying extra money after the course. The Public Speaking Diploma course provides a model you can rely on to prepare and deliver compelling and moving presentations. Statistics show that there are 1,994,016 full-time employments available currently that you can apply for with a qualification in a course related to communication studies. Maybe your job is in communications studies, or perhaps you have to speak at a public gathering. You may be a part of some organization where you have to speak at events, conferences, or company meetings. Many times in life, we get called out to speak a few words, whether in schools, public gatherings or celebrations, or businesses. Most people have at least some fears of speaking to a crowd or at least experiencing some discomfort. These moments catch us unprepared, not knowing what to talk about or how much we should be speaking, making us ramble on without much substance, making our talk increasingly confusing for those listening. This diploma course in Public Speaking will let you shine in a place where so many people falter. The Public Speaking Diploma course will teach you how to organize your speech to be clear-cut and how to put down points of your speech in a way that is easily memorable so that you can deliver it with confidence. After the course, you will find that your reckless fear of speaking in public has been reduced significantly. You are using rehearsal techniques that help you use a solid and vibrant voice while speaking. You have developed the ability to deliver speeches with solid movements and gestures. The speech model in the Public Speaking Diploma course has a structure with a wide array of applications in briefings, interviews, elevator talks, and lengthy presentations. Do not be discouraged if you are a beginner in this area. The diploma course in Public Speaking will ensure that you master the basic speaking techniques quickly. If you are used to speaking in public places, this course will provide you with the information you need to understand public speaking better and elevate your skills. Enrol in the Public Speaking Diploma course so that you can transform into a most effective speaker. Learn how to improve your presenting abilities, use body language and non-verbal cues to your advantage, overcome your fear of public speaking, master the art of persuasion, and produce great speeches for any occasion. Join the course to hone your public speaking skills to be a better and more effective public speaker and presenter. What you will learn   1: Get to Know the Basics of Public Speaking  2: Recognizing Pitfalls and Overcoming Them 3: Preparing Your Speech  4: Practicing Your Speech and Adding Humour  5: Preparing Your Mind for Public Speaking  6: Preparing Your Body for the Speech  7: Get To Know About Articulation  8: Get To Know About Resonance  9: Enhancing Your Speech  10: Dealing with Stage Fright  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Introducing the "Hospitality Management" bundle - an all-encompassing collection of 18 courses that will propel your career in the vibrant world of hospitality to new heights. This comprehensive bundle covers a wide range of essential topics, providing you with a solid foundation in hospitality management, customer service excellence, event planning, finance, and much more. Gain the theoretical insights and strategies needed to thrive in this dynamic industry and stand out as a leader in the field. With the "Hospitality Management" bundle, you'll delve into the intricacies of managing hotels, restaurants, catering services, and customer experiences. Discover the principles of effective concierge services, catering management, and restaurant operations. Master the art of providing exceptional customer service, honing your interpersonal skills, and understanding business etiquette to create unforgettable experiences for guests. Dive into the world of event planning, cost control, and compliance management to ensure seamless operations and mitigate business risks. We proudly offer 18 courses within the Hospitality Management bundle, providing you with industry-recognised qualifications. These Courses are: Course 01: Hospitality Management Course 02: Concierge Course 03: Catering Management Course 04: Restaurant Management Course 05: Hotel Operations Training Course 06: Hotel Chief Accountant Training Course 07: Customer Service Management (CRM) Course 08: Customer Service Training Course 09: Business Etiquette and Professional Behavior Course 10: Developing Interpersonal Skills Course Course 11: Event Planning Course 12: Cost Control Process and Management Course 13: Customer Service Course 14: HACCP Training Course 15: Understanding Excellence In Customer Service For Hospitality Course 16: Finance and Cash management for Hospitality Course 17: Compliance & Business Risk Management Course 18: Microsoft Excel - Beginner, Intermediate & Advanced In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Learning Outcomes: Acquire a comprehensive understanding of hospitality management principles and strategies. Develop the skills necessary for effective customer service and fostering excellence in guest experiences. Gain expertise in event planning, including logistics, coordination, and execution. Comprehend financial management and cash control processes specific to the hospitality industry. Understand and implement business etiquette and professional behavior standards. Enhance interpersonal skills for effective communication and building strong relationships with guests and colleagues. Attain proficiency in utilizing Microsoft Excel for data analysis and reporting purposes. This comprehensive package offers 18 meticulously curated courses, covering the key aspects of managing hotels, restaurants, and customer experiences. Designed to provide you with a theoretical foundation in hospitality practices, this bundle equips you with the knowledge and strategies needed to excel in this exciting industry. From customer service excellence to event planning and financial management, these courses unlock the potential for growth and success in your hospitality career. Immerse yourself in the world of hospitality management with our "Hospitality Management" bundle. CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring hospitality professionals seeking to enter the industry with a strong foundation of knowledge. Current hospitality employees looking to advance their careers and expand their skill set. Individuals interested in starting their own hospitality business and require a comprehensive understanding of the industry. Professionals in related fields who wish to transition into the vibrant world of hospitality. Career path Hotel Manager: £25,000 - £70,000 per year Restaurant Manager: £20,000 - £50,000 per year Catering Manager: £20,000 - £45,000 per year Event Planner: £22,000 - £45,000 per year Customer Service Manager: £20,000 - £50,000 per year Financial Controller (Hospitality): £30,000 - £60,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

🌟 Unlock Your Potential with Medical Writing Training! 🌟 Are you ready to embark on a fulfilling journey in the realm of medical communication? Dive into the world of precision, clarity, and impactful dissemination of healthcare information with our comprehensive Medical Writing Training course! 📝💡 In today's dynamic healthcare landscape, the ability to convey complex medical concepts with clarity and accuracy is invaluable. Whether you're a seasoned professional looking to enhance your skills or a newcomer eager to break into the field, our course offers a tailored curriculum designed to equip you with the tools and knowledge needed to excel in medical writing. 🏥💻   🔍 Why Medical Writing Training? 🔍 Effective medical writing plays a pivotal role in bridging the gap between scientific research and practical application. By mastering the art of crafting clear, concise, and compelling content, you'll not only enhance your own career prospects but also contribute to advancing healthcare outcomes on a global scale. From regulatory documents and clinical trial reports to patient education materials and scientific publications, the demand for skilled medical writers continues to soar across various sectors within the healthcare industry. 📈✨   🎓 Who is this for? 🎓 Our Medical Writing Training course is tailored for individuals from diverse backgrounds, including healthcare professionals, scientists, researchers, pharmaceutical industry professionals, and aspiring writers seeking to specialize in medical communication. Whether you're a physician aiming to publish groundbreaking research, a pharmacist translating complex drug information for patients, or a scientist communicating findings to a broader audience, this course provides the essential skills and knowledge to thrive in the field of medical writing. 💼👩‍️   🛣️ Career Path 🛣️ Upon completing our Medical Writing Training course, a myriad of exciting career opportunities awaits you. From freelance gigs to full-time positions within pharmaceutical companies, healthcare organizations, regulatory agencies, and scientific journals, the demand for skilled medical writers is ever-expanding. Whether you choose to specialize in medical journalism, regulatory writing, medical education, or scientific research, the skills acquired through our course will pave the way for a rewarding and impactful career in the burgeoning field of medical communication. 🌐💼   📚 Course Highlights 📚 While the specifics of our curriculum may vary, you can expect to delve into a wide range of topics essential for mastering the art of medical writing. From understanding the nuances of medical terminology and scientific research methodology to honing your skills in synthesizing complex information and adhering to regulatory guidelines, our course covers it all. Through interactive lectures, practical exercises, and real-world case studies, you'll gain hands-on experience in crafting various types of medical documents with precision and finesse. 💻📝   🌟 Why Choose Us? 🌟 At [Your Institute], we pride ourselves on delivering top-notch education that combines academic rigor with real-world relevance. With a team of seasoned instructors who are experts in the field of medical communication, state-of-the-art learning resources, and a supportive learning environment, we're committed to empowering our students to reach their full potential. Join us on this transformative journey and unlock endless possibilities in the dynamic world of medical writing! 🚀🔬   Don't miss out on this opportunity to elevate your career and make a meaningful impact in the realm of healthcare communication. Enroll in our Medical Writing Training course today and take the first step toward a brighter future! 💫📚 Course Curriculum Module 1_ Introduction to Medical Writing Introduction to Medical Writing 00:00 Module 2_ Writing for Medical Journals Writing for Medical Journals 00:00 Module 3_ Clinical Study Report Writing Clinical Study Report Writing 00:00 Module 4_ Regulatory Medical Writing Regulatory Medical Writing 00:00 Module 5_ Medical Writing for the Pharmaceutical Industry Medical Writing for the Pharmaceutical Industry 00:00

The unwavering soul of the Pharmacy Technician-a health guardian, an informational ray of light, and a vital ally in the pharmaceutical industry-resides in the beating heart of every drugstore.. Embark on a transformative journey with our Level 4 Diploma in Pharmacy Technician, where the alchemy of theory and practice intertwines to sculpt you into a master of Pharmacy Technician and pharmaceutical sciences. Delve into the labyrinthine corridors of pharmaceutical wisdom as you traverse through ten meticulously crafted modules of Level 4 Diploma in Pharmacy Technician course. Each module is a portal to enlightenment, offering a panoramic vista of the Pharmacy Technician's domain. From decoding pharmaceutical terminologies to mastering the art of patient counseling, every step you take resonates with the rhythm of your burgeoning expertise with our Level 4 Diploma in Pharmacy Technician course. Learning Outcomes: Grasp the fundamental principles of Pharmacy Technician's roles and responsibilities. Develop adept communication skills tailored for the pharmaceutical arena. Acquire proficiency in prescription processing and inventory management. Cultivate a nuanced understanding of health and safety protocols within pharmacies. Navigate the intricate landscape of dispensing methods and error mitigation strategies. Establish a robust foundation in standard operating procedures essential for pharmacy operations. Welcome to Level 4 Diploma in Pharmacy Technician! Get ready to embark on an exciting journey of learning and growth on Pharmacy Technician. Level 4 Diploma in Pharmacy Technician Module 1: Introduction to Pharmacy Assistant and Pharmacy Technician Module 2: Job Role of Pharmacy Technicians Module 3: Pharmacy Assistant Patient Counselling Guide Module 4: Communication in Pharmacy Settings Module 5: The Pharmacy Team and Practices Module 6: Prescription and Dispensing in Pharmacies Module 7: Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Module 8: Inventory Control and Management in Pharmacies Module 9: Standard Operating Procedures (SOPs) Module 10: Health and Safety Risks Assessment and Pharmaceutical Terminology Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 4 Diploma in Pharmacy Technician Who is this course for The Level 4 Diploma in Pharmacy Technician is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Pharmacy Technician like - Aspiring Pharmacy Technicians Pharmaceutical Assistants Healthcare Administrators Medical Office Assistants Clinical Research Associates Requirements Level 4 Diploma in Pharmacy Technician To enrol in this Level 4 Diploma in Pharmacy Techniciancourse, all you need is a basic understanding of the English Language and an internet connection. Career path Level 4 Diploma in Pharmacy Technician Career Paths: Pharmacy Technician: £20,000 - £35,000 per annum Pharmaceutical Assistant: £18,000 - £28,000 per annum Pharmacy Dispenser: £17,000 - £25,000 per annum Clinical Pharmacy Technician: £25,000 - £40,000 per annum Pharmacy Inventory Manager: £22,000 - £38,000 per annum Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

By our Level 4 Diploma in Internal Compliance Auditor, you can open the door to becoming an expert in compliance auditing. Dive deeply into the nuances of compliance, using your knowledge to easily negotiate restrictions. This comprehensive Compliance Auditor Course equips you with the theoretical knowledge and critical thinking skills to excel in this vital role. No "industry experts" needed, just pure, potent knowledge. Delve into the five fundamental elements of compliance, establishing a rock-solid foundation. Craft a robust Compliance Management System (CMS), the beating heart of any organization's ethical practices. Master the art of the compliance audit, meticulously evaluating adherence to regulations and identifying areas for improvement. But it's not just about rules and regulations. Explore the intricate dance between compliance and ethics, ensuring your decisions are not only legal but also morally sound. Navigate the ever-evolving world of risk management, understanding different types of risks and implementing effective mitigation strategies. Learning Outcomes: Acquire a profound understanding of compliance principles and their significance. Master the foundational elements of compliance management systems. Develop expertise in conducting thorough compliance audits. Explore the nuanced intersection of compliance and ethics. Identify various types of risks and comprehend risk management processes. Cultivate proficiency in assessing and mitigating compliance risks effectively. Level 4 Diploma in Internal Compliance Auditor Module 01: Introduction to Compliance Module 02: Five basic elements of compliance Module 03: Compliance Management System (CMS) Module 04: Compliance Audit Module 05: Compliance and Ethics Module 06: Risk and Types of Risk Module 07: Introduction to Risk Management Module 08: Risk Management Process Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 4 Diploma in Internal Compliance Auditor The Level 4 Diploma in Internal Compliance Auditor is designed for individuals seeking to enhance their skills and knowledge in the dynamic fields, like - Compliance Officers Internal Auditors Risk Management Professionals Legal Professionals Financial Services Professionals Corporate Governance Specialists Requirements Level 4 Diploma in Internal Compliance Auditor To enrol in this Level 4 Diploma in Internal Compliance Auditor course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 4 Diploma in Internal Compliance Auditor Internal Compliance Auditor: £30,000 to £50,000 per year Compliance Officer: £25,000 to £45,000 per year Quality Assurance Manager: £35,000 to £60,000 per year Regulatory Compliance Specialist: £28,000 to £50,000 per year Risk Management Analyst: £30,000 to £55,000 per year Audit Manager: £40,000 to £70,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

In a world where the digital landscape evolves faster than ever, mastering the art of Cyber Security Awareness is not just an advantage; it's an imperative. Unleash your digital fortress with our Level 4 Diploma in Cyber Security Awareness Training. As you step into the virtual realm, embark on a journey that will empower you with the knowledge to navigate the ever-evolving landscape of Cyber Security Awareness. Picture yourself as the vigilant guardian of data integrity, the unsung hero thwarting cyber threats at every turn. Let's delve into the heart of this digital adventure. In this Level 4 Diploma in Cyber Security Awareness Training course, you'll traverse through nine meticulously crafted modules on Cyber Security Awareness, each unlocking a new dimension of Cyber Security Awareness. From deciphering the clandestine world of cybercrimes to fortifying your defenses against data breaches, every lesson is a beacon illuminating the path to cyber resilience. No stone is left unturned as we delve into the intricacies of password management, internet browsing etiquettes, and the nuances of office and remote work security. Your journey culminates in a tapestry of preventative measures, equipping you with the arsenal to combat digital adversaries. Level 4 Diploma in Cyber Security Awareness Training course Learning Outcomes: Understand the fundamentals of Cyber Security Awareness. Identify various types of cyber attacks and cybercrimes. Recognize the importance of cyber security in data breach prevention. Implement effective password management techniques. Navigate the intricacies of internet browsing and device management. Apply best practices for office and remote work security. Level 4 Diploma in Cyber Security Awareness Training Module 01: Introduction to Cyber Security Module 02: Cyber Attacks Module 03: Cybercrimes Module 04: Cyber Security and Data Breaches Module 05: Password Management Module 06: Internet Browsing Module 07: Office and Remote Work Security Module 08: Device Management Module 09: Preventative Measures Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 4 Diploma in Cyber Security Awareness Training Who is this course for The Level 4 Diploma in Cyber Security Awareness Training is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Cyber Security Awareness like - IT professionals Business executives Data analysts Students pursuing a career in cybersecurity Small business owners Requirements Level 4 Diploma in Cyber Security Awareness Training To enrol in this Level 4 Diploma in Cyber Security Awareness Training course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 4 Diploma in Cyber Security Awareness Training Career Paths: Cyber Security Analyst: £30,000 - £60,000 Information Security Officer: £35,000 - £70,000 Network Security Engineer: £40,000 - £80,000 Security Consultant: £45,000 - £90,000 Chief Information Security Officer (CISO): £60,000 - £120,000 Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you ready to make your own silver clay ring? We'll give you the skills, tools and the space to manipulate, join and decorate in silver clay. Choose from 4 styles of rings to create your own unique design. In this workshop you will learn how to make a ring from scratch. You can develop your own design for a special occasion or just for fun! Have you got that special someone in your life or want to make a statement ring for yourself? Whoever the ring is for you'll make a ring that's completely unique. It's the perfect gift for any occasion—and an experience that will last long after the day.

Bring your jewellery making to the next level with our Silver Clay Workshop! We're offering an indulgent, one-to-one workshop that will allow you to really get your hands dirty. You'll learn how to set stones in silver clay, as well as how to create filigree and patina your pieces. You've been playing with silver clay for a while now, and you're feeling confident in your current skills. You have a vision in your head of what you want to create, but you don't know how to make it come to life. This is a great opportunity for intermediate jewellery makers who want to take their skills to the next level—or for those who are just starting out and want some guidance from an expert.