Phoenix Pottery offers pottery classes and beginners pottery courses. A calendar of Art and craft classes, including Animal Sculpture, watercolour painting classes, beginners glass fusing, festive workshops, wreath making and more run through the year. Close to Warrington and Wigan. Approx 20 miles from Manchester and Liverpool, with easy Motorway access for the Northwest UK
The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution
Communication Skills 1 Day Training in Preston
10 Soft Skills You Need 1 Day Training in Preston
Phoenix Pottery and Art Studio offers a calendar of creative workshops, pottery classes, glass fusing courses, watercolour painting classes and more. Situated in Golborne near Warrington, St Helens, Wigan and approx 20 miles from Liverpool and Manchester. With easy motorway access from the Northwest UK.
Phoenix Pottery and Art Studio hosts a calendar of creative workshops, plus pottery classes, glass fusing classes, watercolour painting and more. Situated in Golborne near Warrington, Wigan, St Helens and approx 20 miles from Manchester or Liverpool. With easy motorway acccess from the Northwest Uk.
Phoenix Pottery and Art Studio offers a calendar of pottery classes, art classes, glass fusing and lots of creative workshops. Situated in Golborne near Warrington. Approx 20 miles from Manchester and Liverpool with easy motorway access for the Northwest UK.
Phoenix Pottery and Art Studio offers a calendar of pottery classes and courses, glass fusing, art classes ( including watercolour classes , mixed media, collage etc ) and a variety of regular creative workshops hosted by Guest artists. Located with easy motorway access for the Northwest UK. Approx 20 miles from Manchester and Liverpool.