The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution
Stone Carving made a return to the Phoenix last year when we welcomed Mark Stonestreet to come teach us the joys of creating free-standing abstract sculpture. It was an absolutely fantastic course! This year Mark is coming back for more and this time we’re giving the students more stone to create with and more time – 5 days to be precise! The dusty nature of stone means that we will be working under a marquee set within the studio’s beautiful meadow – what better way to spend your summer – especially when none of us can go abroad? Outside of a global pandemic, Mark spends half the year creating sculpture in the South Downs and the other half in Mamallapuram in India – a village of over 200 stone carving workshops. His life is in stone and I liked him the instant we met. He is everything you would expect a stone carver to be – sturdy, weathered (meant in the nicest possible way, I promise Mark!) with a warm, no-nonsense personality that immediately puts you at ease. Our students are in safe hands working with him and I cannot wait to see what they will achieve this year! 23/08/2021 - 27/08/2021 10:00 am - 4:30 pm Location: The Phoenix Studio This fun course includes: Informal, relaxed & attentive guidance for every student, provided by Mark Stonestreet Step-by-step demonstrations covering… How to work with the tools and stone safely, How to create an abstract design that will look good and have structural integrity, How to transfer your design to the stone and carve into it efficiently to create the basic shape, How to add detail and refine the carved form, How to finish and present the form (looking at finishes, treatment, and mounting). This course is for you if: You want to realise drawings and 2D designs into 3D or have an introduction to visualizing your ideas in 3D You want to explore your creativity but lack the confidence to do so on your own You want to learn how to work safely and competently in stone You want to get away from it all and immerse yourself in a fun, creative environment Suitable for? Anyone, but please note that you will be using a chisel and mallet throughout the three days and this will take it’s toll on your arms and body. We generally limit the age to 16 years old+ though exceptions can be made where appropriate. Please contact James Orts and ask. What is included in the price? Five full days tuition (10 am-4.30 pm) Materials, including a piece of Portland stone (approximately 55cm x 25cm x 22cm), safety gear, and the tools you will need for when on the course You could consider making a simple printed course handout outlining the technique’s main principles and useful links/suppliers – Totally your choice though! Tea, coffee, biscuits/cakes Use of a beautiful, purpose-built art studio with all the equipment & materials you will need Beautiful countryside setting Pre-course prep It would be useful to gather, sketch out or think about what abstract shapes you are drawn to. Mark will be able to provide ideas as well and advise you on which of your ideas may work best so having some ideas to work from would be useful. You will be working outdoors so come prepared for the forecasted weather and all students must work in sturdy shoes. You will be sent an automated email on booking which prompts you towards documents that help you prepare for your time here. If this does not happen then please email James before the course. Beyond The Course Having completed a Phoenix Studio course many of our students choose to explore the medium further. They may come on another weekend course, start coming to our Phoenix Art Club Sessions or our Creative Monday Sessions, or carry on independently at home. We are more than happy to help and advise you in taking those first creative steps! Need accommodation? If you are travelling from further afield and would like to stay in the area for your visit then have a look at our recommend B&Bs and hotels. Click here for the list.
Get together with friends and family and learn the art of building a beautiful hand-tied bouquet of the best seasonal flowers. Mix a gorgeous selection of flowers, fillers and foliage using the 'spiralling' technique used by the pros to make your bouquet and gain lots of flower hacks, tips and tricks along the way. We finish by tying, wrapping and presenting and you'll leave with your floral creation to enjoy at home and the ability to do it all again.
The Art of Delegation and High-Impact Feedback: In-House Training Whether you are a project manager, an executive, or simply someone involved in leading or helping others, a critical part of your work must involve delegating and giving feedback. These two skills, however, are not as simple as they seem. How do you know what to Partcipant? What kinds of feedback should you give? Knowing this and practicing this are two different things. Ultimately, delegating and giving feedback are skills that must be done mindfully, strategically, and meaningfully. They must be done in ways that not only positively impact performance, but also inspire growth, engagement, and motivation. When done poorly, they can create significant problems. But when done well, they can generate value for everyone and benefit future endeavors. In this course, you will learn to think more deeply about the importance of delegating and discover how to give better feedback. You will have opportunities to apply best practices and methodologies that you can use in the real world, ultimately paying off for you and for others. What you Will Learn At the end of this program, you will be able to: Explain why common excuses for NOT delegating are short-sighted Identify what needs delegating by using a proven methodology Utilize best practices in real world scenarios, delegating in a way that benefits you and the individual to whom you Partcipant Summarize key lessons learned in brain science which enhance the feedback-giving process Recognize the critical connection between feedback and performance Apply a proven model to deliver feedback that inspires growth, engagement, and motivation Getting Started What is delegation? What makes delegation hard? What do I Partcipant and why? How to Partcipant effectively Feedback Exploring the feedback process Why feedback is hard to give...and receive Why giving feedback effectively is important Feedback models
With Carolyn Pickles & Sue Dunderdale Introduction Over 5 full days, train with two industry heavyweights leading from the perspective of an Actor and then Director, as you unlock the skills required to develop real and convincing characters that enable engaging and cinematic performances. Through improvisation you will develop a scene to support your work over the week as you progress through a journey of taking a performance from theatre to screen, supported by a range of immersive techniques and critical direction from the tutors. This unique course is designed for drama school graduates, those in training, and professional actors seeking to enhance their skills. Please note that this course is not suitable for beginners. Meet Your Tutors Carolyn Pickles Actress Carolyn Pickles is an English actress of stage and screen with a career spanning over 40 years where she has led on award-winning British Drama including Broadchurch, Vera in addition to films such as Harry Potter. Working with Carolyn will give you the opportunity to tap into her experience and help maximise your chances of securing that next acting role. Sue Dunderdale Director Sue Dunderdale has an impressive background in the world of Theatre, Film and TV Directing. Her commitment to fostering both new talent and working with BAFTA award-winning actors underscores her versatility and dedication to the craft. Having coached and directed acclaimed actors such as Helena Bonham Carter and Clarke Peters, Sue has worked with BAFTA-winning performers, contributing to their success on screen. The Art of Cinematic Performance As the two tutors come together mid-week, Carolyn and Sue will allocate scenes from screenplays for you to work on and film to self-critically view in the pursuit of understanding the process as an actor. In the final two days, whilst rehearsing the scenes, Sue will focus on the life within the character that creates the tension/conflict in the scene. Discovering with you that it is important to know the lines of the scene so well that they can become the least part of the work. It is what lies beneath the lines that creates the quality of the performance and makes for interest on camera. Over the 5 Days you will learn the importance of sub-text, and how it supports the written text. Through intricate analysis and breakdowns, life experience, knowledge and exterior impacts will be explored to inject life into scenes and enable real thoughts and emotions in a character. These techniques can be applied in any role, big or small and enhance your capabilities in an actor when asked to self-tape or audition, giving you a more dynamic skillset often looked for by Casting Directors. With a focus on screen, all footage filmed during the week will be available after completion for your future development. Additional Information Features 5 Day Intensive Practical course Suitable if you are (17 yrs+) and a training actor, drama school graduate or professional actor Not suitable for Beginners – see our Crash Course Beginners and 1 Day Screen Acting Workshop Attracts a varied age range from 17 yrs+. International Students Welcome The course is taught in English, so it is important that you have proficient English language skills Small Class Size Held at Pinewood Studios Learning Outcomes Learn the Differences from Stage to Screen Script Analysis from an Actor and Director Perspective Stand Out on Screen and in Auditions Bring life to your performance on Stage and Screen Learn the ingredients of building a successful acting career Course Location Actors Studio, Pinewood Studios, Pinewood Road, Iver Heath, SL0 0NH Free parking available on site Free shuttle bus service from Uxbridge Tube Station, Slough and Gerrards Cross Canteen and Coffee shops on Site Excellent transport links from London
My beginner's sewing course will teach you the basics, from operating a sewing machine to mastering essential stitches. You'll work on simple projects, gaining hands-on experience and confidence. With personalized 1-to-1 instruction, you'll quickly develop the skills to bring your creative ideas to life. Join me and start your sewing journey today!
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This 3 day practical course (taken in professional beauty salon) designed to show You how to carry out manicures. This course is designed for complete beginners, who wish to learn from basic to professional most popular nail art techniques to start Your career as nail technicians. It is also good to refresh knowledge and learn new techniques for those of You that are already in business.