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Sales Overview: Child Minding Training Are you considering a career in child minding or looking to enhance your skills in providing quality childcare? Look no further! Our comprehensive 'Child Minding Training' program offers a structured curriculum designed to equip you with the knowledge, expertise, and confidence to excel in the rewarding field of child minding.   Module 1: Introduction to Child Minding Embark on your journey into the world of child minding with a solid foundation. This module provides an overview of the responsibilities, roles, and ethical considerations involved in caring for children. Learn about the importance of creating a nurturing and stimulating environment that promotes the holistic development of young learners. Module 2: Child Development Understand the intricacies of child development and how it shapes every aspect of a child's growth. Explore key theories, milestones, and stages of development across various domains, including cognitive, social, emotional, and physical development. Gain insights into observing, assessing, and supporting children's individual needs and learning styles. Module 3: Health and Safety Prioritize the well-being and safety of the children under your care with our comprehensive health and safety module. Learn essential practices for maintaining a safe environment, implementing hygiene protocols, and preventing accidents and injuries. Explore emergency preparedness procedures and guidelines for administering basic first aid. Module 4: Communication and Partnership with Parents Forge meaningful partnerships with parents and caregivers to foster collaborative relationships that support children's holistic development. Discover effective communication strategies, active listening techniques, and conflict resolution skills for engaging with parents, addressing concerns, and promoting open dialogue. Module 5: Health and Safety in Child Minding Dive deeper into the critical aspects of health and safety specific to child minding settings. Explore topics such as nutrition, sanitation, illness prevention, and the importance of maintaining up-to-date health records. Enhance your ability to identify potential hazards, implement risk management strategies, and ensure regulatory compliance. Module 6: Communication in Child Minding Master the art of communication within the context of child minding environments. Explore the nuances of verbal and nonverbal communication, including body language, tone, and active listening skills. Learn to effectively communicate with children, colleagues, and other stakeholders, fostering a supportive and inclusive atmosphere.   Our 'Child Minding Training' program combines expert-led instruction, interactive learning activities, and real-world case studies to provide you with a comprehensive and practical learning experience. Whether you're a seasoned child care professional or just starting your career in child minding, our program offers valuable insights and resources to help you succeed.   Join us today and take the first step towards becoming a confident and competent child minding professional. Enroll in our 'Child Minding Training' program and unlock your potential to make a positive difference in the lives of children and families. Course Curriculum Module 1: Introduction to Child Minding Introduction to Child Minding 00:00 Module 2: Child Development Child Development 00:00 Module 3: Health and Safety Health and Safety 00:00 Module 4: Communication and Partnership with Parents Communication and Partnership with Parents 00:00 Module 5: Health and Safety in Child Minding Health and Safety in Child Minding 00:00 Module 6: Communication in Child Minding Communication in Child Minding 00:00

🔧 Master the Art of Support: Service Helpdesk & Technical Support Training Course! 🌐 Ready to become the go-to expert in service helpdesk and technical support? Enroll in our comprehensive training course designed to equip you with the skills and knowledge needed to excel in the dynamic field of technical support. Join us on a journey where problem-solving meets customer service, and turn your passion for technology into a rewarding career. 🌟 Module 1: Introduction to Service Helpdesk & Technical Support Embark on your learning journey with Module 1, offering a comprehensive introduction to the world of service helpdesk and technical support. Dive into the fundamental principles, industry best practices, and the crucial role these functions play in ensuring customer satisfaction. Lay the foundation for your career in technical support. 🛠️ Module 2: Technical Troubleshooting Become a troubleshooting maestro with Module 2, dedicated to technical troubleshooting. Explore systematic approaches to identify, analyze, and resolve technical issues efficiently. Develop critical thinking and problem-solving skills that are essential for addressing a diverse range of technical challenges. 🌐 Module 3: Remote Technical Support Navigate the digital landscape with Module 3, focusing on remote technical support. Learn to provide effective assistance and troubleshoot issues without being physically present. Explore the tools and technologies that enable remote assistance, ensuring seamless support for clients across different locations. 🔗 Module 4: Network Support Dive into the backbone of technology with Module 4, dedicated to network support. Explore the intricacies of networking, including protocols, configurations, and troubleshooting common network issues. Master the skills required to ensure the smooth functioning of computer networks, a critical aspect of technical support. 🚀 Module 5: Helpdesk Operations Become the anchor of customer support with Module 5, focusing on helpdesk operations. Learn about ticketing systems, customer communication, and service level agreements (SLAs). Understand how to streamline helpdesk processes, prioritize tasks, and provide timely and efficient support to end-users. 🌟 Why Choose Our Service Helpdesk & Technical Support Training Course? Industry-Experienced Instructors: Learn from seasoned professionals with extensive experience in service helpdesk and technical support. Practical Learning: Engage in hands-on simulations, real-world scenarios, and role-playing exercises to apply your knowledge in a practical setting. Cutting-Edge Tools: Familiarize yourself with the latest support tools and technologies used in the industry. Soft Skills Development: Enhance your communication, customer service, and interpersonal skills, ensuring a holistic approach to technical support. Don't miss the chance to become a technical support champion! Enroll now in the Service Helpdesk & Technical Support Training Course and position yourself for success in a field where your technical prowess and customer service skills will shine. Your journey into the dynamic world of technical support begins here! 🔧✨🎓 Course Curriculum Module 1_ Introduction to Service Helpdesk Technical Support. Introduction to Service Helpdesk Technical Support. 00:00 Module 2_ Technical Troubleshooting. Technical Troubleshooting. 00:00 Module 3_ Remote Technical Support. Remote Technical Support. 00:00 Module 4_ Network Support. Network Support. 00:00 Module 5_ Helpdesk Operations. Helpdesk Operations. 00:00

🔧 Rev Up Your Career with the Motorcycle Mechanic Course! 🏍️ Are you passionate about motorcycles and ready to turn your love for bikes into a rewarding career? Look no further than our Motorcycle Mechanic Course, a comprehensive program tailored to equip you with the skills to become a proficient and sought-after motorcycle mechanic. Join us on the journey to master the art and science of motorcycle maintenance and repair! 🌟 Module 1: Introduction to Motorcycle Mechanics Kickstart your training with Module 1, providing a solid introduction to the fascinating world of motorcycle mechanics. Explore the essential components, tools, and safety protocols that form the backbone of the profession. Lay the foundation for understanding the inner workings of motorcycles and the intricacies of their systems. 🔩 Module 2: Engine Basics Dive into the heart of motorcycles with Module 2, focusing on engine basics. Uncover the anatomy of motorcycle engines, learn about different types, and understand the principles of combustion. Develop the skills to diagnose and troubleshoot engine-related issues, ensuring optimal performance and longevity. 🔥 Module 3: Fuel and Exhaust Systems Master the fuel and exhaust systems with Module 3, where you'll explore the critical components responsible for the bike's power and emission control. From carburetors to fuel injection systems and exhaust components, this module equips you with the knowledge to tune and maintain these systems for peak performance. Module 4: Electrical Systems Illuminate your understanding of motorcycle electronics with Module 4, dedicated to electrical systems. Learn to troubleshoot and repair electrical components such as wiring, ignition systems, and lighting. Gain hands-on experience in diagnosing electrical issues and implementing effective solutions to keep motorcycles running smoothly. 🔄 Module 5: Wheels and Tires Round off your training with Module 5, focusing on wheels and tires. Understand the importance of proper tire maintenance, wheel alignment, and the impact on overall motorcycle performance. Learn to address common issues related to wheels and tires, ensuring safety and optimal handling on the road. 🌟 Why Choose Our Motorcycle Mechanic Course? Expert Instruction: Learn from seasoned motorcycle mechanics with years of hands-on experience in the industry. Hands-On Training: Engage in practical exercises and real-world scenarios to apply your knowledge in a workshop setting. Comprehensive Curriculum: Cover all aspects of motorcycle mechanics, from fundamentals to advanced diagnostics and repair techniques. Industry-Relevant Skills: Graduate with skills that align with the latest technologies and advancements in the motorcycle industry. Don't miss the opportunity to turn your passion for motorcycles into a rewarding career! Enroll now in the Motorcycle Mechanic Course and kickstart your journey to becoming a skilled and respected motorcycle mechanic. Your exciting career on two wheels awaits! 🏍️✨🔧 Course Curriculum Module 1_ Introduction to Motorcycle Mechanics. Introduction to Motorcycle Mechanics. 00:00 Module 2_ Engine Basics. Engine Basics. 00:00 Module 3_ Fuel and Exhaust Systems. Fuel and Exhaust Systems. 00:00 Module 4_ Electrical Systems. Electrical Systems. 00:00 Module 5_ Wheels and Tires. Wheels and Tires. 00:00

🛠️ Forge Innovation: Industrial Design Training Course! 🎨 Are you ready to shape the future of product design and innovation? Dive into our Industrial Design Training Course, a transformative program designed to nurture your creativity and technical skills in the dynamic field of industrial design. Join us on a journey where innovation meets functionality, and turn your passion into a career that leaves a lasting impact. 🌟 Module 1: Introduction to Industrial Design Embark on your design journey with Module 1, offering a comprehensive introduction to the captivating world of industrial design. Explore the historical context, fundamental principles, and the crucial role industrial designers play in shaping the aesthetics and functionality of products. Lay the foundation for your journey into the realm of innovative design. 💡 Module 2: Design Thinking Cultivate your creative mindset with Module 2, dedicated to design thinking. Uncover a human-centered approach to problem-solving and innovation. Learn how to empathize with users, ideate, prototype, and test solutions, ensuring your designs meet the needs and desires of the end-users. 🎨 Module 3: Sketching and Visualization Techniques Master the art of visual communication with Module 3, focusing on sketching and visualization techniques. Develop your ability to translate ideas from your mind onto paper. Explore various sketching methods, creating compelling visual narratives that bring your design concepts to life. 🖥️ Module 4: 3D Modeling and CAD Enter the digital realm with Module 4, where you'll delve into 3D modeling and Computer-Aided Design (CAD). Learn to create precise and detailed digital representations of your designs. Explore industry-standard software, honing your skills in turning concepts into tangible 3D models ready for prototyping and production. 🛠️ Module 5: Materials and Manufacturing Processes Understand the backbone of production with Module 5, dedicated to materials and manufacturing processes. Gain insights into different materials, their properties, and the manufacturing techniques that bring designs to life. Learn to make informed decisions on material selection, ensuring functionality, durability, and aesthetic appeal. 🌟 Why Choose Our Industrial Design Training Course? Industry-Experienced Instructors: Learn from professionals with years of hands-on experience in the industrial design field. Project-Based Learning: Engage in real-world design projects, applying your skills in a practical setting. Cutting-Edge Tools: Master the latest design software and technologies used in the industry. Portfolio Development: Craft a compelling portfolio showcasing your diverse design skills, ready to impress potential employers. Don't miss the chance to turn your passion for design into a dynamic and fulfilling career! Enroll now in the Industrial Design Training Course and embark on a journey where your creativity meets functionality, shaping the products of tomorrow. Your pathway to becoming an influential industrial designer begins here! 🛠️✨🎓 Course Curriculum Module 1_ Introduction to Industrial Design. Introduction to Industrial Design. 00:00 Module 2_ Design Thinking. Design Thinking. 00:00 Module 3_ Sketching and Visualization Techniques. Sketching and Visualization Techniques. 00:00 Module 4_ 3D Modeling and CAD. 3D Modeling and CAD. 00:00 Module 5_ Materials and Manufacturing Processes. Materials and Manufacturing Processes. 00:00

Do you want to be the next big retail superstar? Are you ready to take your current retail career to the next level? This dynamic global sector could be yours with this comprehensive Retail Management course! This advanced Retail Management is ideal for anyone looking to advance to the top of the retail career ladder. Successful retail managers can find work in every major town and city around the world. Learn how to take your existing sales skills to the next level, how to build strong customer relationships, and how to reap the benefits of professional-level communication skills. In addition, master the art of dealing with difficult customers, learn how to read customer behaviour accurately, and examine the most important stock management issues in Retail Management. In Retail Management, achieving customer satisfaction is essential. Enrol in our Retail Management course to advance your Retail Management talent and some highly relevant Retail Management skills to progress your management excellence. Special Offers of this Retail Management: Retail Management Course This Retail Management: Retail Management Course includes a FREE PDF Certificate. Lifetime access to this Retail Management Course Instant access to this Retail Management: Retail Management Course Get FREE Tutor Support from Monday to Friday in this Retail Management: Retail Management Course [ Note: Free PDF certificate as soon as completing the course ] Learning Outcomes After completing this Retail Management course, the learner will be able to: Understand the fundamentals of Retail Management. Build and sustain relationships in retailing. Understand the strategic planning in retailing. Gain a thorough understanding of retail challenges and theories. Understand retail consumers. Explain retail segmentation and strategies. Understand the importance of location in a retail business. Understand merchandise management. Understand the buying decision process and customer satisfaction. Understand retail business operations. Understand category management. Understand retail marketing mix. Understand retail pricing for Retail Management. Explain retail supply chain and promotional strategies. Understand emerging trends in retail. Understand the impact of information technology in retailing. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the course. Module 1: A Quick Overview of Retail Management 20:26 1: A Quick Overview of Retail Management Preview 20:26 Module 2: Building and Sustaining Relationships in Retailing 39:09 2: Building and Sustaining Relationships in Retailing 39:09 Module 3: Strategic Planning in Retailing 39:11 3: Strategic Planning in Retailing 39:11 Module 4: Retail Challenges and Theories 07:18 4: Retail Challenges and Theories 07:18 Module 5: Understanding Retail Consumer 13:32 5: Understanding Retail Consumer 13:32 Module 6: Exploring Retail Segmentation and Strategies 07:27 6: Exploring Retail Segmentation and Strategies 07:27 Module 7: Retail Business Location 09:47 7: Retail Business Location 09:47 Module 8: Merchandise Management 09:43 8: Merchandise Management 09:43 Module 9: Buying Decision Process and Customer Satisfaction 11:06 9: Buying Decision Process and Customer Satisfaction Preview 11:06 Module 10: Retail Business Operations 32:54 10: Retail Business Operations 32:54 Module 11: Category Management 21:06 11: Category Management 21:06 Module 12: Retail Marketing Mix 10:01 12: Retail Marketing Mix 10:01 Module 13: Retail Pricing 09:45 13: Retail Pricing 09:45 Module 14: Retail Supply Chain and Promotional Strategies 06:58 14: Retail Supply Chain and Promotional Strategies 06:58 Module 15: Emerging Trends in Retail 03:52 15: Emerging Trends in Retail 03:52 Module 16: Impact of the Information Technology in Retailing 23:24 16: Impact of the Information Technology in Retailing 23:24 Who is this course for? Learners can take this training course even if they have no prior knowledge of Retail Management and there are no age restrictions. As a result, anyone who is enthusiastic and ambitious about Retail Management can enrol in the Retail Management. There are no admissions deadlines, and you can start this course at any time. Requirements Students who intend to enrol in this Retail Management: Retail Management course must meet the following requirements: Retail Management: Good command of the English language Retail Management: Must be vivacious and self-driven Retail Management: Basic computer knowledge Retail Management: A minimum of 16 years of age is required Certificates Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed

COMPUTER AIDED DESIGN + NICKY SIMPSON ONLINE ON-DEMAND FEES: FULL COURSE £35 WHAT THE COURSE IS ABOUT: A great short course, led by textile artist NICKY SIMPSON. This course introduces you to repeat patterning using PowerPoint, with video tutorials and comprehensive step-by-step guides. Whether you are using this in school, wanting to print for fashion or furnishing, or simply printing a T-shirt, this is a great way to get your own artwork or photographs into a repeat pattern for printing. It can also be used to print on paper for cards or letters and much more. This course shows how you can easily do repeat pattern designs, layering designs, inserting your designs into shapes and fashion illustration, with lots of exemplars and some inspirational designers. WHO IS THIS COURSE FOR: This course is suitable for anyone. You may be a teacher wanting to up-skill, a student who wants to further your current knowledge, or anyone who would like to be more creative with very limited equipment! All these tutorials can be used directly with students in schools. WHAT TO EXPECT: This comprehensive course offers a series of 6 short video tutorials, where you can practice alongside Nicky, working in your own time, at your own pace. Each video can be paused and rewound, using step-by-step guides.  Introduction: Welcome to the training room Video Tutorial 1: How to use the Picture Format Tool Bar Video Tutorial 2: Creating Repeat Patterns Video Tutorial 3: CAD from your own primary images Video Tutorial 4: Layering images Video Tutorial 5: Inserting Your Repeat Patterns Into Shapes Video Tutorial 6: Fashion Illustration PDF: Designers & Exemplars LEARNING OUTCOMES: Learn and practice a new and exciting skill. Develop confidence and enhance your IT skills with free tools! Create exciting repeat patterns that can be used for fashion, interiors or stationary. A creative activity to get your own photographs into a repeat pattern ready for printing. YOUR TRAINER:

Project Management Fundamentals for IT Projects: In-House Training A number of factors impact the new project manager's role within IT - for instance, the need to fully integrate IT into the business improvement process and the advent of distributed technology and Business Process Reengineering. As a result, the range of activities required of a new project manager has greatly increased, as well as the range of people with whom he or she interacts. This workshop enables you to minimize the problems inherent in managing a systems development project. What You Will Learn You'll learn how to: Articulate the benefit of using a project management methodology, processes, and various life cycles for IT projects Articulate on various standards and maturity models that provide benefits to performing organizations that manage IT projects Describe governance, gating, and the processes required for project origination Conduct a stakeholder analysis and describe its benefits throughout the project life cycle Gather good requirements, develop a work breakdown structure (WBS), and establish a baseline project plan Execute against the baseline project plan while managing change and configuration items Monitor and control the project activities using the baseline project plan and earned value management concepts Close the project by conducting scope verification, procurement audits, gathering lessons learned, archiving project records, and releasing resources Getting Started Course goal Course structure Course goals and objectives Foundation Concepts Key definitions and concepts Methodologies, processes, and project life cycles Project success factors and the benefits of standards and models Project Originating and Initiating Originating projects Initiating projects Planning Stakeholder Engagement and Resource Management Planning stakeholder engagement Planning human resources management Developing effective leadership skills Planning Scope and Quality Management Planning project scope Planning project quality Planning Schedule Management Planning project time Identifying schedule activities Sequencing schedule activities Estimating activity resources and time Developing project schedule Optimizing the project schedule Planning Risk and Cost Management Planning for project risks Planning project costs Estimating project costs Developing a project budget Planning Communication and Procurement Management Planning project communications Planning project procurements Project Executing, Monitoring and Controlling, and Closing Project executing Project monitoring and controlling Project closing

Scrum Master Exam Prep This workshop prepares you for the Scrum.org Professional Scrum Master (PSM)™ I certification. A voucher for the exam and the access information you will need to take the exam will be provided to you via email after you have completed the course. NOTE: If you have participated in any of IIL's other Scrum workshops, you can bypass this program and focus on reading/studying the Scrum Guide and taking practice exams from Scrum.org. A Scrum Master helps project teams properly use the Scrum framework, increasing the likelihood of the project's overall success. Scrum Masters understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. Scrum Masters act as 'servant leaders', helping the rest of the Scrum Team work together and learn the Scrum framework. Scrum Masters also protect the team from both internal and external distractions. The Professional Scrum Master™ I (PSM I) certificate is a Scrum.org credential that enables successful candidates to demonstrate a fundamental level of Scrum mastery. PSM I credential holders will grasp Scrum as described inThe Scrum Guide™1 and recognize how those concepts can be applied. They will also share a consistent terminology and approach to Scrum with other certified professionals. What you will Learn You'll learn how to: Successfully prepare for the Scrum.org PSM I exam Comprehend the Agile Manifesto and mindset Explain the fundamental principles of Scrum, including events, artifacts, and roles Guide the Scrum team in their responsibilities Define Ready and Done Write requirements in the form of user stories Estimate using planning poker and prioritize using MoSCoW Facilitate the team through the 5 Sprint events Fulfill the role of Scrum Master in a Scrum project Create Information Radiators to enable transparency Define the structure of the retrospective Getting Started Introductions Workshop orientation Exam prep preview Foundation Concepts Agile History, Values, and Mindset Introduction to Scrum Scrum events Scrum artifacts Scrum Roles and Responsibilities Product Owner responsibilities Scrum Master responsibilities The Team responsibilities Cross-functional teams Building effective teams The Product Backlog and User Stories The Product Backlog User Stories Definition of Done Backlog grooming Estimating User Stories Story points, planning poker Prioritizing User Stories The Sprint Team capacity and velocity The Sprint Planning Meeting The Sprint Backlog The Sprint Learning to self-manage, self-organize, self-improve Sprint Review and Retrospective Project Progress and Completion The Daily Scrum The Task Board and The Burndown Chart Information Radiators Closing a Scrum Project Summary and Next Steps Review of course goals, objectives, and content Exam prep next steps

Global Project Management: In-House Training: In-House Training In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. In today's increasingly global environment, managing a project with customers and support organizations spread across multiple countries and continents is a major challenge. From identifying stakeholders and gathering requirements, to planning, controlling, and executing the project, the basic logistics of a global project present their own standard challenges. However, with additional cultural, language-based, and regional elements, global projects involve more complexities than teams often realize. There are unique communication needs, cultural awareness elements, varying customs and work expectations, and critical legal differences to consider. In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. This will leverage you to problem solve differently on global projects, prevent problems, and ensure success. The goal is for you to effectively navigate the challenges of leading projects with multi-regional footprints and globally diverse sets of stakeholders. What you Will Learn At the end of this program, you will be able to: Determine when a project meets the criteria of being a true global one Articulate global project needs based on the project grid and framework Identify and analyze global project stakeholders Recognize cultural differences and articulate how they impact project work Determine global project estimating, scheduling, and staffing challenges Assess global project risks and develop problem-solving responses Analyze complex cultural situations and align optimal project communication and negotiation tools and techniques Apply best practices for conducting virtual team work and mitigating virtual challenges Evaluate ways to control for global project scope, cost, and procurement Align customer management best practices with global customer needs Implement key global project closing activities Foundation Concepts What is a global project? What makes a global project different? A global project management framework Initiating the Global Project Launching a global project Respecting cultural differences Identifying and analyzing stakeholders Developing the communications plan Defining the ideal global project manager Crafting a global project charter Planning the Global Project Gathering requirements for a global project Defining the scope, region by region Estimating and scheduling for global projects Staffing the global project Developing the global risk management plan Executing the Global Project Managing global stakeholder expectations Embracing cultural diversity Honing global negotiation techniques Procuring goods and services on a global basis Managing global legal and regulatory issues at the micro and macro level Monitoring and Controlling the Global Project Status reporting Virtual communication Cost control Schedule control Scope control Customer satisfaction Closing the Global Project Contract closure at the macro and micro levels Administrative closure with global reach Lessons learned

Scrum Master Exam Prep This workshop prepares you for the Scrum.org Professional Scrum Master (PSM)™ I certification. A voucher for the exam and the access information you will need to take the exam will be provided to you via email after you have completed the course. NOTE: If you have participated in any of IIL's other Scrum workshops, you can bypass this program and focus on reading/studying the Scrum Guide and taking practice exams from Scrum.org. A Scrum Master helps project teams properly use the Scrum framework, increasing the likelihood of the project's overall success. Scrum Masters understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. Scrum Masters act as 'servant leaders', helping the rest of the Scrum Team work together and learn the Scrum framework. Scrum Masters also protect the team from both internal and external distractions. The Professional Scrum Master™ I (PSM I) certificate is a Scrum.org credential that enables successful candidates to demonstrate a fundamental level of Scrum mastery. PSM I credential holders will grasp Scrum as described in The Scrum Guide™1 and recognize how those concepts can be applied. They will also share a consistent terminology and approach to Scrum with other certified professionals. Scrum.org does not require that you take their own sponsored or any preparatory training. However, training can facilitate your preparation for this credential. And this course is based on IIL's Scrum Master Workshop, which is aligned with The Scrum Guide™ and was built based on PSM I credentialed expertise. It will provide you with the information you need to pass the exam and IIL will make the arrangements for your online exam. You will be provided with an exam code and instructions, so that you can take the exam at your convenience, any time you are ready after the course. Passwords have no expiration date, but they are valid for one attempt only. What you will Learn You'll learn how to: Successfully prepare for the Scrum.org PSM I exam Comprehend the Agile Manifesto and mindset Explain the fundamental principles of Scrum, including events, artifacts, and roles Guide the Scrum team in their responsibilities Define Ready and Done Write requirements in the form of user stories Estimate using planning poker and prioritize using MoSCoW Facilitate the team through the 5 Sprint events Fulfill the role of Scrum Master in a Scrum project Create Information Radiators to enable transparency Define the structure of the retrospective Getting Started Introductions Workshop orientation Exam prep preview Foundation Concepts Agile History, Values, and Mindset Introduction to Scrum Scrum events Scrum artifacts Scrum Roles and Responsibilities Product Owner responsibilities Scrum Master responsibilities The Team responsibilities Cross-functional teams Building effective teams The Product Backlog and User Stories The Product Backlog User Stories Definition of Done Backlog grooming Estimating User Stories Story points, planning poker Prioritizing User Stories The Sprint Team capacity and velocity The Sprint Planning Meeting The Sprint Backlog The Sprint Learning to self-manage, self-organize, self-improve Sprint Review and Retrospective Project Progress and Completion The Daily Scrum The Task Board and The Burndown Chart Information Radiators Closing a Scrum Project Summary and Next Steps Review of course goals, objectives, and content Exam prep next steps