How often do we underestimate the importance of risk assessment, until a cautionary tale like this forces us to reconsider? Dive into our comprehensive bundle... Dive into our comprehensive Safety in Confined Spaces: Regulations and Risk Assessment bundle that consists of eight meticulously crafted courses: Working in Confined Spaces, Work At Height Training, Lone Worker Safety, RIDDOR Training, DSEAR Training, LOLER Training, COSHH - Control of Substances Hazardous to Health, and Level 2 Health and Safety in the Workplace. This collection has been designed to equip you with the knowledge necessary for safe operations in various environments. The primary purpose of this course bundle is to instil a thorough understanding of the regulations and risk assessment procedures required in these unique work situations. The Eight CPD Accredited courses that the bundle includes are: Course 1: Working in Confined Spaces Course 2: Work At Height Training Course 3: Lone Worker Safety Course 4: RIDDOR Training Course 5: DSEAR Training Course 6: LOLER Training Course 7: COSHH - Control of Substances Hazardous to Health Course 8: Level 2 Health and Safety in the Workplace Learning Outcomes: Upon completion of the Safety in Confined Spaces: Regulations and Risk Assessment Bundle, you will be able to: Understand the fundamental regulations concerning working in confined spaces. Gain knowledge of safety measures when working at height. Recognise the protocols for lone worker safety. Grasp the intricacies of RIDDOR, DSEAR, LOLER and COSHH regulations. Attain Level 2 competency in Health and Safety in the Workplace. Master the art of risk assessment across diverse environments. Working in Confined Spaces: Understand operating in restricted areas' nuances and safety regulations. Work At Height Training: Learn the precautions and guidelines for working at elevated locations. Lone Worker Safety: Equip yourself with safety protocols tailored for solo working situations. RIDDOR Training: Delve deep into the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations. DSEAR Training: Familiarise with the Dangerous Substances and Explosive Atmospheres Regulations. LOLER Training: Unravel the Lift Operations and Lifting Equipment Regulations. COSHH - Control of Substances Hazardous to Health: Recognise the guidelines for handling and storing hazardous materials. Level 2 Health and Safety in the Workplace: Attain workplace safety and risk assessment proficiency. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Safety in Confined Spaces: Regulations and Risk Assessment Bundle is perfect for: Individuals keen on understanding workplace safety regulations. Professionals responsible for health and safety compliance. Managers overseeing teams in confined spaces or at height. Training supervisors looking to improve safety protocols. Companies wanting to enhance their risk assessment methodologies. Requirements Without any formal requirements, you can delightfully enrol in this Safety in Confined Spaces: Regulations and Risk Assessment Bundle. Career path Our Safety in Confined Spaces: Regulations and Risk Assessment Bundle will prepare you for a range of careers, including: Safety Officer: £25K-40K/year. Risk Assessment Specialist: £30K-50K/year. Compliance Manager: £40K-65K/year. Health and Safety Advisor: £28K-45K/year. Lone Worker Monitor: £23K- 37K/year. Site Inspector (Confined Spaces): £27K-42K/year. Regulations Trainer: £30K-48K/year. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99
As healthcare continues to evolve, the demand for skilled professionals in the pharmaceutical field is skyrocketing. Introducing the comprehensive "Pharmacy Assistant with Pharmacology & Medical Terminology Training" bundle - a transformative package that equips you for success in this dynamic industry. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Pharmacy Assistant and Technician Foundation Training Course 02: Pharmacology Course 03: Phlebotomist Training Course 04: IsiXhosa for Healthcare: The Pharmacist Course 05: Control and Administration of Medicines Online Training Course Course 06: Safe Handling of Medicines Course 07: Medical Terminology Training Course 08: Medical Law Understand the core of medical law and navigate confidently through pharmaceutical control and safe medication handling. Seamlessly converse using precise medical terminology. This "Pharmacy Assistant with Pharmacology & Medical Terminology Training" bundle isn't just about learning; it's about becoming a knowledgeable, confident, and sought-after healthcare professional. Take the next step in your career with the eight course Pharmacy Assistant with Pharmacology & Medical Terminology Training - opportunity meets education. Learning outcomes Master pharmacy operations, from dispensing to inventory management. Understand drug interactions and effects on the body. Gain proficiency in safe blood sample collection. Communicate effectively with diverse patients. Learn proper administration and storage practices. Communicate accurately with healthcare professionals and patients. Boost your career with the Pharmacy Assistant with Pharmacology & Medical Terminology Training Bundle! This comprehensive program is your gateway to a world of healthcare excellence, offering a multifaceted approach that empowers you with diverse skills and knowledge. In this Pharmacy Assistant with Pharmacology & Medical Terminology Training bundle, you'll master the intricate workings of pharmacy operations and inventory management, gaining a deep understanding of the core processes that drive the pharmaceutical field. But it doesn't stop there - you'll also unlock the secrets of pharmacology, delving into the science behind medications and their effects on the human body. With this insight, you'll provide invaluable, informed perspectives to healthcare teams. Safety and precision are paramount in healthcare; this bundle ensures you're equipped for success. You'll learn the art of safely collecting blood samples, becoming a skilled phlebotomist capable of making a difference in patients' lives with our Pharmacy Assistant with Pharmacology & Medical Terminology Training bundle. Moreover, you'll bridge communication gaps with diverse patients, fostering understanding and trust. As a healthcare professional, you'll excel in medication control and safe administration, upholding the highest standards of patient care. Your ability to command medical terminology with finesse will enhance interactions, enabling seamless communication with colleagues and patients.Get ready to become a sought-after healthcare professional with this Pharmacy Assistant with Pharmacology & Medical Terminology Training bundle. Take advantage of the opportunities that await you today and ignite your path to success! CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Future Pharmacy Assistants Healthcare pros expanding expertise Budding phlebotomists Multilingual communicators Safe medication managers Medical terminology enthusiasts Career path Completing this Pharmacy Assistant bundle opens doors to various promising career paths, including: Pharmacy Assistant (£18k- £22k) Pharmacology Specialist £30k- £40k) Phlebotomy Technician (£18k- £30k+) Medical Interpreter (£20k- £30k) Medication Safety Officer (£25k- £40k) Healthcare Administrator (£20k- £40k) Medical Terminology Educator (£25k- £40k) Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99
Unlock the doors to success with our comprehensive Property Development and Planning Process bundle - where expertise meets opportunity. As Confucius once wisely said, 'Success depends upon previous preparation, and without such preparation, there is sure to be a failure.' Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Property Development Diploma Course 02: Property law Level 2 Course 03: Estate Agent Course 04: Real Estate Investor Training Course 05: Residential Property Sales Course 06: Contract Management Diploma Course 07: Social Housing Management Course 08: Residential Letting Course Embrace this bundle to gain mastery in the Property Development and Planning Process. Delve into the intricate art of Property Law & Estate Agent, mastering the critical nexus of legalities and property transactions. With the Property Development and Planning Process bundle, ignite your ambition and embark on an educational odyssey that redefines your future in the real estate realm. Learning Outcomes Grasp the vital role of property law in development and planning. Enhance Transactions Skills: Navigate property transactions adeptly as an Estate Agent. Develop strategic insights for profitable property ventures within the Property Development and Planning Process. Excel in property sales and communication. Ensure seamless transactions through expert contract management. Understand the unique challenges and opportunities within this Property Development and Planning Process segment. The "Property Development and Planning Process" bundle offers a comprehensive and diverse array of courses that equip learners with a well-rounded understanding of various aspects of property law, estate agency, and real estate investment. This carefully curated "Property Development and Planning Process" bundle encompasses a range of topics aimed at aspiring professionals seeking to enter the industry and those already established within it. Starting with the "Property Development Diploma," participants will understand the intricacies of transforming raw land into thriving properties. The "Property Law Level 2" course expands the legal knowledge essential for navigating the complexities of property transactions. Learners will grasp critical concepts related to property rights, contracts, conveyancing, and land use regulations from the Property Development and Planning Process bundle. For those interested in investment, the "Real Estate Investor Training" course of the Property Development and Planning Process Bundle provides insights into identifying lucrative opportunities, evaluating risk and return, financing strategies, and portfolio management. By enrolling in the "Property Development and Planning Process Bundle," learners will emerge well-equipped to engage in property development projects, excel in property-related legal matters, succeed in the dynamic realm of estate agency, make informed investment decisions, manage various property types, and contribute effectively to the real estate landscape. Whether pursuing a career in property development, law, sales, management, or investment, this Property Development and Planning Process bundle provides the comprehensive foundation needed to thrive in the ever-evolving world of real estate. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Developers Legal Professionals Estate Agent Hopefuls Investment Seekers Property Managers Diverse Enthusiasts Requirements Without any formal requirements, you can delightfully enrol in this course. Career path Property Developer: £25,000 - £70,000+ Property Lawyer: £30,000 - £80,000+ Estate Agent: £18,000 - £40,000+ (including commissions) Real Estate Investor: Varies over time Property Manager: £25,000 - £45,000+ Social Housing Manager: £25,000 - £50,000+ Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99
ð Unlock Your Communications Mastery with TJ Walker's Exclusive Online Course! ð Master the art of effective communication and transform your professional life with the comprehensive curriculum in this exclusive course led by renowned communications expert TJ Walker. Elevate your skills, boost your confidence, and captivate your audience with every word you speak. ð¤ MODULE 01: Public Speaking In One Hour ð¤ In just one hour, learn the secrets to becoming a confident and compelling public speaker. TJ Walker breaks down the essentials, from overcoming stage fright to crafting powerful speeches that resonate. Say goodbye to nerves and hello to impactful presentations! ð¤ MODULE 02: Persuasion in Business Communications ð¤ Unleash the power of persuasion in your business communications. Discover TJ Walker's proven strategies for influencing your audience, mastering the art of storytelling, and delivering messages that drive action and results. Elevate your influence and negotiation skills to new heights. ð MODULE 03: Listening Skills: The Ultimate Workplace Soft Skills ð Great communication starts with exceptional listening. Learn how to become an active listener, fostering deeper connections and understanding in your professional interactions. TJ Walker's guidance will enhance your workplace relationships and propel your career forward. ð¼ MODULE 04: Body Language in the Workplace ð¼ Master the language of non-verbal communication. Explore the nuances of body language, gestures, and facial expressions that convey confidence, authority, and credibility in the workplace. TJ Walker's expertise will help you harness the power of non-verbal cues for greater impact. ð Enroll now and embark on a transformative journey to Communications Mastery! ð This course includes: â Expert-led video lessons by TJ Walker â Engaging exercises and practical assignments â Access to a supportive community of learners â Lifetime access to course materials for continuous learning and growth ð Don't miss this opportunity to become a communication powerhouse! Join the course today and revolutionize how you communicate in your professional life. ð Course Curriculum Module 01: Public Speaking In One Hour 1-Hour Public Speaking Presentation Skills Class 00:00 Quick Wins! The Secret to Using Speaker Notes Effectively 00:00 Avoiding The Initial Wrong Turn Most Speakers and Presenters Make 00:00 Developing Expert Judgment for Your Public Speaking and Presenting Opportunitiy 00:00 The Radical Yet Simple Solution to Finding Great Messages 00:00 Your Stories Will Make Your Ideas Unforgettable 00:00 Your PowerPoint Will Create Engagement, Not Slumber 00:00 Building an Ethical Cheat Sheet Just for You 00:00 This Is The Do Or Die Moment for Your Speaking Improvement 00:00 There Is a Perfect Test for Your Speech and Presentation 00:00 I Will Give You a Personalized Professional Presentation Critique Right Here 00:00 Continuing Your Path of Public Speaking and Presentation Skills Improvement 00:00 Module 02: Persuasion in Business Communications Intro Video - Persuasion in Busienss Communications 00:00 Quick Win! Increasing Your Odds of a Face to Face Persuasive Presentation 00:00 Always Select Your Best Persuasion Opportunities and Environments 00:00 Learning Persuasion Skills to Beat the Naturals 00:00 Mapping Out Your Finish Line - In Advance! 00:00 Moving the Numbers Game To Your Favor 00:00 The Unique Advantage of Persuasion in the Business World 00:00 Never Bore With Data Dumps Again 00:00 Master the Process of NOT Telling People Too Much About Your Process 00:00 The 5 Key Messages for Your Persuasion Success 00:00 Your Secret Source of Winning Persuasion Messages 00:00 Persuade More By talking Less 00:00 There is Nothing Like Seeing Your Persuasion Messages in Text 00:00 More for You, By Not Talking About You 00:00 Here is How You Get People to Remember Your Messages 00:00 Ironing Out the Kinks in Your Persuasion Presentation 00:00 Mastering Persuasive Body Language 00:00 Persuading Yourself to Go Outside of Your Comfort Zone 00:00 The Single Best Way to Prepare for All Persuasion Presentation Opportunities 00:00 Persuasion That Takes 6 Months is Still Persuasion 00:00 Persuasion is Sometimes More Effective at the Top Than at The Bottom 00:00 Conquering Your Fear to Pitch Again 00:00 Note I Probably Shouldn't Have to Mention This, But Don't Lie 00:00 Conclusion You are Now Ready to Persuade 00:00 Module 03: Listening Skills: The Ultimate Workplace Soft Skills Intro - Listening Skills The Ultimate Workplace Soft Skills 00:00 Quick Wins - The Cell Phone Secret to Good Listening Skills 00:00 Stacking the Listening Environment in Your Favor 00:00 The Telephone Listening Trap Will Never Catch You Again 00:00 Housekeeping Note Sometimes You should Turn OFF Your Listening Skills 00:00 Setting Just One Agenda Item Listening 00:00 It Is Incredibly Easy to See How Well You Are Listening - Test 00:00 It's Even Easier to Listen When You Do This 00:00 Technology Will Eat Your Brain Unless You Do This 00:00 Using Your Most Effective Body Language Tool 00:00 The Best Listening Body Language From the Neck Down 00:00 Reading the Speaker's Body 00:00 Connecting At the Emotional Level with Your Colleague To Hear All 00:00 Mastering the Art of NOT Interrupting 00:00 Engaging in Conversation at Just the Right Time 00:00 Strong Listening Creates Strong Reactions From You 00:00 Honing Your Sense of Timing and Judgment to Make You a Great Listener 00:00 Using The Magic of Pen and Paper Tools to Your Advantage 00:00 Summarizing the Conversation Is Great for You and Your Colleague 00:00 The One-Page Email Memo Summary Aces the Listening Skills Test - Every Time! 00:00 Conclusion - Your New Reputation As a Great Listener! 00:00 Module 04: Body Language in the Workplace Intro - Video Body Language in the Workplace 00:00 Quick Wins - You Will Look Your Best on FaceTime, Skype, Facebook Live 00:00 Never Let These Two Classic Body Language Blunders Slow You Down 00:00 The Ultimate Tricky Body Language - Touching 00:00 Big Picture - Make Everyone You Work With Feel Comfortable Working With You 00:00 Your Nerves Will Never Show Again in the Workplace 00:00 You'll Never Fall for These Body Language Myths Again 00:00 Here Is Exactly What to Do With Your Hands 00:00 The Composed, Confident Video Star 00:00 Never Spotlight Your Blunders and Mistakes Again 00:00 You are Now Ready for Prime Time TV 00:00 The Number 1 Tip for Curing Body Language Problems Is 00:00 The Real Way to Improve Your Body Language Confidence 00:00 Great Body Language for Your Presentations 00:00 PowerPoint Will Never Turn You Into a Robotic Bore Again 00:00 Confident Briefing to Colleagues and Others 00:00 Keynote Speeches Will Showcase Your Calm and Confidence 00:00 Use a TelePrompTer Like a Network News Anchor 00:00 Use a TelePrompTer Like a Network News Anchor 00:00 Handshakes, Greetings and Hellos with Poise 00:00 Once Last Chance for a Body Language Personal Critique 00:00 Making Sure Your Clothes are Communicating Your Positive Story 00:00 Your Body Language Partner - The Friendly Spotter 00:00 Conclusion - Congratulations - You are Now Master of Your Own Body Language 00:00
Interior design will help you showcase your artistic talents in arts and designing. If you are someone who wants to venture in the interior designing industry, then this course will be perfect for you. You will learn how to build your career as an interior designer. Explore how interior decorating is an enjoyable job that would give you opportunities. A lot of people want always to have a beautiful and presentable interior of their place. Enroll in this course and unleash your hidden talents in art. Course Highlights Extended Diploma in Interior Design is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Interior Design into 89 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 days, 18 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Interior Design Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Extended Diploma in Interior Design is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Interior Design is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Extended Diploma in Interior Design - Updated Version Introduction to Interior Design 00:24:00 Design Principle 00:22:00 Design Elements 00:24:00 Design Elements Practical Components 00:29:00 Room by Room Design 00:22:00 Popular Interior Designs 00:20:00 Sustainable Design 00:15:00 Presenting Your Ideas 00:17:00 Managing Interior Design Business 00:22:00 Project Overview 00:30:00 Extended Diploma in Interior Design - Old Version Interior Design Fundamentals Define a Theme: Contemporary, Cottage, Eclectic, Southwest FREE 01:00:00 Budget Design for Your Living Room, Den or Family Room 01:00:00 Budget Ideas for Kitchen Design 01:00:00 Budget Bedroom Makeover 01:00:00 Closet Cleanups 01:00:00 Need a Home Office? 00:30:00 Camouflage with Paint! 01:00:00 Faux Finishes Are Hot - Bare Walls Are Not! 00:30:00 Window Treatments 01:00:00 Making the Most of Molding 00:30:00 Fabulous Furniture Finds 00:30:00 Decorate With Wallpaper 01:00:00 Freehand or Stencil A Mural Makes the Wall! 01:00:00 Accessorize - Funky Can Be Fun! 01:00:00 Have Some Fun with Fabric! 01:00:00 Interior Decorating Basics HOW TO REARRANGE A ROOM FREE 02:00:00 HOW TO ANALYZE A ROOM AS PROFESSIONALS DO BEFORE YOU FREE 01:00:00 HOW TO CREATE A ROOM 02:00:00 HOW TO DETERMINE CHARACTERS OF HANGINGS AND FURNITURES-COVERING FOR A GIVEN ROOM 01:00:00 CANDLESTICKS, LAMPS, FIXTURES FOR GAS AND ELECTRICITY, AND SHADES 01:00:00 WINDOW SHADES AND AWNINGS 00:30:00 TREATMENT OF PICTURES AND PICTURE FRAMES 01:00:00 TREATMENT OF PIANO CASES 00:15:00 TREATMENT OF DINING-ROOM BUFFETS AND DRESSING-TABLES 00:15:00 TREATMENT OF WORK TABLES, BIRD CAGES, DOG BASKETS AND FISH GLOBES 00:30:00 TREATMENT OF FIREPLACES 00:30:00 TREATMENT OF BATHROOMS 01:00:00 PERIOD ROOMS 01:00:00 PERIODS IN FURNITURE 01:00:00 CONTINUATION OF PERIODS IN FURNITURE 01:00:00 THE GOTHIC PERIOD 00:30:00 THE RENAISSANCE 01:00:00 FRENCH FURNITURE 01:00:00 THE PERIODS OF THE THREE LOUIS 01:00:00 THE MAHOGANY PERIOD 02:00:00 THE COLONIAL PERIOD 00:30:00 THE REVIVAL OF DIRECTOIRE AND EMPIRE FURNITURE 00:30:00 THE VICTORIAN PERIOD 00:30:00 PAINTED FURNITURE 00:30:00 TREATMENT OF AN INEXPENSIVE BEDROOM 01:00:00 TREATMENT OF A GUEST ROOM (Where economy is not an item of importance) 01:00:00 A MODERN HOUSE IN WHICH GENUINE JACOBEAN FURNITURE IS APPROPRIATELY SET 00:30:00 UNCONVENTIONAL BREAKFAST-ROOMS AND SPORTS BALCONIES 01:00:00 SUN-ROOMS 01:00:00 TREATMENT OF A WOMAN'S DRESSING-ROOM 00:30:00 THE TREATMENT OF CLOSETS 00:30:00 TREATMENT OF A NARROW HALL 00:15:00 TREATMENT OF A VERY SHADED LIVING-ROOM 00:15:00 SERVANTS' ROOMS 00:15:00 THE BABY'S ROOMS: THE DAY ROOM, THE NIGHT ROOM 01:00:00 ROOMS FOR THE ELDERLY 01:00:00 A YOUNG GIRL'S ROOM 01:00:00 THE YOUNG BOY'S ROOM 00:30:00 TABLE DECORATION 01:00:00 WHAT TO AVOID IN INTERIOR DECORATION: RULES FOR BEGINNERS 01:00:00 FADS IN COLLECTING 01:00:00 WEDGWOOD POTTERY; OLD AND MODERN 01:00:00 ITALIAN POTTERY 00:15:00 VENETIAN GLASS, OLD AND MODERN 00:30:00 CONCLUSION 00:15:00 Interior Design INTRODUCTION 00:30:00 DO'S AND DON'TS OF DECORATING 01:00:00 GETTING IDEAS 00:15:00 ELEMENTS OF DESIGN 01:00:00 ORGANIZE YOUR IDEAS 01:00:00 DECORATING ON A BUDGET 01:30:00 MINIMALIST STYLE 01:00:00 CASUAL STYLE 00:30:00 FORMAL STYLE 00:30:00 SHABBY CHIC STYLE 00:30:00 PARIS APARTMENT STYLE 00:30:00 FRENCH COUNTRY STYLE 00:30:00 TROPICAL CHIC STYLE 00:30:00 LODGE STYLE 00:30:00 USING WHAT YOU'VE GOT 00:30:00 DECORATING IN A DAY 00:30:00 CHOOSING ART 01:00:00 CONCLUSION 00:15:00 Illustrations Illustrations 00:00:00 Mock Exam Mock Exam- Extended Diploma in Interior Design 00:30:00 Final Exam Final Exam- Extended Diploma in Interior Design 00:30:00
Course Overview The way you treat your customers can make or break the deal. That's why the first rule of building a successful business is excellent customer service. Learn the fundamentals of this vital area of business with our top-notch Customer Service Skills Training course. This is a course that will help you work on your skills and increase the potential of your career. The course will be delivered through engaging video lessons. Through these lessons, you will be able to deepen your knowledge of Customer Relationship Management. Then the course will educate you on effective communication strategies with consumers. In addition, you will get the chance to develop the skills required for dealing with customer complaints. By the end of the course, you will learn the ways you can improve customer service and create a satisfied customer base. So, join today and master the art of customer service! Course Sneak Peek Learning Outcomes Recognise the characteristics of quality customer service Understand the major principles of customer relationship management Develop the skills to establish effective communication with your customers Build the competence to handle customer complaints with expertise Identify the vital areas for improving the quality of customer service Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Customer service Problem-solving Customer relationship management Who Should Take this Customer Service Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Service Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Customer Service Skills Training course will equip you with effective skills and abilities and help you explore career paths such as ManagerCustomer Service Executive Retail Manager Course Curriculum Module 01: Introduction to Customer Service Introduction to Customer Service 00:06:00 Module 02: Characteristics of Good Customer Service Characteristics of Good Customer Service 00:04:00 Module 03: Customer Relationship Management Customer Relationship Management 00:04:00 Module 04: Communicate with Customers Communicate with Customers 00:06:00 Module 05: Handling Customer Complaints Handling Customer Complaints 00:06:00 Module 06: Problem Solving Over Phone Problem Solving Over Phone 00:05:00 Module 07: Improving Customer Service Improving Customer Service 00:07:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Description: This [cours_title] is intended for them who have basic skills with Microsoft PowerPoint 2010 and looking forward to learning advanced-level skills and want to learn the topics covered in this course in the 2010 interface. This series builds on the skills and concepts taught in PowerPoint 2010: basic. Here, you will learn to customize PowerPoint by modifying the Ribbon and changing application settings, how to apply themes and templates, how to work with SmartArt graphics and tables. You will also learn to add multimedia content and interactive elements to slides, you will know about presentation distribution options including PDf, HTML, and online broadcast, finally, you will integrate PowerPoint with Word and Excel. If you are a PowerPoint 2010 user and want to build up your basic skills then this course will help you. So, upgrade your skills and knowledge by joining this course. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2010 PowerPoint Advanced - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2010 PowerPoint Advanced - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customizing PowerPoint Application Settings FREE 00:12:00 The Ribbon 00:07:00 Custom Themes 00:05:00 Using Graphics and Multimedia Clip Art 00:12:00 Media Clips 00:16:00 Animations 00:09:00 Photo Albums 00:07:00 Customizing SmartArt Graphics and Tables Customizing SmartArt Graphics 00:11:00 Customizing Tables 00:01:00 Working with Chart Tools 00:07:00 Action Buttons, Custom Slide Shows, and Equations Interactive Elements 00:13:00 Custom Slide Shows 00:08:00 Equations 00:07:00 Distributing Presentations Using Comments 00:10:00 Finishing a Presentation 00:20:00 Distributing Presentations 00:23:00 Broadcasting a Slide Show Online 00:10:00 Integrating Microsoft Office Files Building Slides from Word Outlines 00:06:00 Embedding and Linking Content 00:18:00 Working with Hyperlinks 00:09:00 Mock Exam Mock Exam- Microsoft Office 2010 PowerPoint Advanced - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2010 PowerPoint Advanced - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Unlock Your Potential with Account Management Mastery Course! Are you ready to soar in the dynamic world of business? ð Welcome to the Account Management Mastery Course, where you'll discover the keys to unlocking unparalleled success in managing client relationships, driving revenue, and fostering long-term partnerships. If you're ready to take your career to new heights and become a force to be reckoned with in the realm of account management, then this course is your ticket to excellence. Why Account Management Matters In today's competitive business landscape, effective account management is more critical than ever before. It's the backbone of sustainable growth and profitability for companies across industries. Account managers play a pivotal role in nurturing client relationships, understanding their needs, and delivering solutions that exceed expectations. With the right skills and strategies, you can transform ordinary clients into loyal advocates who propel your business forward. What You'll Gain ð Strategic Insights: Learn the art of strategic account planning and gain valuable insights into your clients' businesses. Develop customized strategies to drive mutual growth and success. ð Effective Communication: Master the art of communication and negotiation to build trust, resolve conflicts, and win over even the toughest clients. Develop your persuasion skills and become a master influencer. ð Relationship Building: Cultivate lasting relationships with your clients based on trust, respect, and mutual understanding. Discover the secrets to building rapport and fostering loyalty that stands the test of time. ð Revenue Generation: Unlock the secrets to driving revenue and maximizing profitability through upselling, cross-selling, and identifying new business opportunities within your accounts. ð Problem Solving: Develop the ability to anticipate and address challenges before they arise. Learn how to navigate difficult situations with grace and professionalism, turning obstacles into opportunities for growth. Who is This For? The Account Management Mastery Course is designed for professionals across industries who are passionate about driving results and exceeding client expectations. Whether you're a seasoned account manager looking to sharpen your skills or a newcomer eager to make your mark in the field, this course is your pathway to success. Sales representatives, client success managers, business development executives, and entrepreneurs alike will benefit from the practical insights and strategies offered in this comprehensive program. Career Path With the skills and knowledge gained from the Account Management Mastery Course, you'll be poised for success in a variety of career paths, including: ð Account Manager: Take on leadership roles within your organization and become a trusted advisor to your clients. ð Business Development Executive: Drive business growth and expansion by identifying new opportunities and cultivating strategic partnerships. ð Client Success Manager: Ensure the satisfaction and loyalty of your clients by delivering exceptional service and support. ð Entrepreneur: Apply your newfound skills to build and grow your own business, creating value for your clients and driving long-term success. FAQs Q: Is this course suitable for beginners? A: Absolutely! The Account Management Mastery Course caters to professionals at all levels, from beginners to seasoned veterans. Our comprehensive curriculum is designed to provide valuable insights and practical strategies that anyone can apply to excel in the field of account management. Q: Can I access the course materials at my own pace? A: Yes! We understand that professionals have busy schedules, which is why our course is designed to be flexible. You can access the materials at any time and progress through the course at your own pace. Q: Will I receive a certification upon completion of the course? A: Yes! Upon successfully completing the Account Management Mastery Course, you will receive a certificate of completion that you can proudly showcase to demonstrate your expertise and commitment to excellence in account management. Q: Are there any prerequisites for enrolling in the course? A: While there are no formal prerequisites for enrolling in the course, a basic understanding of business principles and client relationship management would be beneficial. However, our course is designed to accommodate learners with diverse backgrounds and experiences. Q: Will I have access to instructors for guidance and support? A: Absolutely! Our team of experienced instructors is dedicated to providing personalized support and guidance throughout your learning journey. Whether you have questions about course materials or need assistance with assignments, we're here to help you succeed. Don't Miss Out on This Opportunity! Are you ready to take your career to the next level and become a master of account management? Don't miss out on this opportunity to unlock your full potential and achieve unparalleled success. Enroll in the Account Management Mastery Course today and embark on a transformative journey towards excellence! Course Curriculum Module 1_ Introduction to Account Management Introduction to Account Management 00:00 Module 2_ Customer Relationship Management Customer Relationship Management 00:00 Module 3_ Sales and Negotiation Techniques Sales and Negotiation Techniques 00:00 Module 4_ Account Planning and Strategy Account Planning and Strategy 00:00 Module 5_ Technology and Tools for Account Management Technology and Tools for Account Management 00:00 Module 6_ Marketing and Advertising Marketing and Advertising 00:00 Module 7_ Sales and Negotiations Sales and Negotiations 00:00 Module 8_ Customer Service and Support Customer Service and Support 00:00 Module 9_ Account Management Account Management 00:00 Module 10_ Performance Management and Evaluation Performance Management and Evaluation 00:00