Intercultural Competence: On-Demand In a world that conducts business across continents and geographical borders, more than ever it is essential for team and organizational leaders to not only understand but also embrace the diversity of cultures; this is intercultural competence. Intercultural competence gives one the ability to effectively and appropriately communicate with people from other cultures in a competitively complex world. The participant in this program will gain cultural insights needed to build intercultural teams and navigate cultural diversities, without knowingly violating what are deemed to be acceptable or unacceptable cultural norms. What you will Learn At the end of this program, you will be able to: Articulate on the meaning of culture and intercultural competence Express the importance of body language and appropriately demonstrate its emblems Describe three cultural models and consider their application in assimilating cultural behaviors Define emotional intelligence and explain how it is linked to cultural intelligence Examine the four cultural intelligence capabilities and give examples of how each is developed Develop a personal cultural profile and compare its dimensions to gain an appreciation for intercultural competence Foundation Concepts Fundamentals of culture Culture and body language Culture and proxemics Cultural Models Iceberg culture model The onion model of culture Hofstede's model of national cultures High-context and low-context cultures Cultural Intelligence Emotional intelligence overview Cultural intelligence overview Cultural Profile Cultural profile dimensions Understanding your cultural profile
Jewellery has been an integral part of fashion since ages. Jewellery design has been considered as a timeless piece of art. This course in jewellery design gives a base to the students in varied designs, techniques, and tools necessary to graduate as a professional jewellery designer. The course commences with basics in drawing such as basic views of jewellery and theory that covers jewellery manufacturing, gemology and diamond assorting. The students get to design and create their own fashion jewelry as part of the curriculum. To induce modern design tools, the students are trained to ensure the students are well versed with the latest technological dimension of jewelry design. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Deciding What Types Of Products To Create 01:30:00 Selling Your Products 01:00:00 Pricing Your Products For Maximum Profits 02:00:00 Module 02 Express Your Creativity with Clothing You Design Yourself! 01:00:00 Planning Your Design 01:00:00 Elements of Design 01:00:00 Your Basic Block or Fitting 00:30:00 Simple Variations on the Basic Block 01:00:00 Module 03 Maintaining Balance and Proportion 01:00:00 Design with Fabric and Color 01:00:00 Where to Find Inspiration for Your Designs 01:00:00 Explore the World and Find Inspiration in Ethnic Fashions 01:00:00 Look to the Past for Historic Inspiration 01:00:00 Putting the Pieces Together 01:00:00 Module 04 How To Make: Pinky Thread Bear Pattern 03:00:00 Merry Marionettes 01:00:00 Safety Pin Holder 00:15:00 Three Curtain Pulls 00:30:00 Heart Sachet 00:30:00 Module 05 Whisk Broom Holder 00:15:00 Towel Ring Holder 00:15:00 Sewing Kit 00:30:00 Square Sachet 00:30:00 Small Pin Cushion 00:30:00 Large Pin Cushion 01:00:00 Module 06 HISTORY OF FASHION DESIGNING 00:30:00 THEORY OF COLOUR 00:30:00 GARMENT DETAILS 00:30:00 BODY TYPE 00:30:00 SEWING MACHINE & PRACTICE 00:30:00 COMMON MACHINE PROBLEMS 00:30:00 PATTERN TERMINOLOGY 01:00:00 SEWING AIDS 00:30:00 NEEDLE AND THREAD 00:30:00 Module 07 ESSENTIAL TERMINOLOGY OF FASHION INDUSTRY 00:30:00 BASIC HAND STITCHES 00:30:00 SEAMS 00:30:00 FIBRES AND FABRICS 01:00:00 DIFFERENT TYPES OF FABRICS 00:30:00 TRIMS 00:30:00 FABRIC CARE 00:30:00 SPOTS AND STAIN REMOVAL 00:30:00 GARMENT FITTING 00:30:00 SKETCHING 00:30:00 Module 08 HOW TO TAKE MEASUREMENTS 00:30:00 WOMEN'S SIZE CHART 00:30:00 MEN'S SIZE CHART 00:30:00 SIZE CHART FOR KIDS (IN INCHES) 00:30:00 SEAM ALLOWANCES 00:30:00 MEASURE FROM A GARMENT 00:30:00 FABRIC REQUIREMENT 00:30:00 MULTI POCKET APRON 00:30:00 BATUA 00:30:00 CUSHION COVER 00:30:00 Module 09 DECORATIVE HAND TOWEL 00:30:00 DECORATIVE PLACEMAT 00:30:00 JEWELLERY BOX 00:30:00 BED SHEET 00:30:00 MULTI PANELLED CURTAIN 00:30:00 WALL HANGING 00:30:00 TABLE CLOTH 00:30:00 TABLE MATS, COASTERS & NAPKINS 00:30:00 ACCESSORIES 00:30:00 BASIC BODICE BLOCK 00:30:00 Module 10 PANELLED TOP WITH CUFF SLEEVES 00:30:00 FRONT OPEN TOP WITH TIE AT NECKLINE 00:30:00 HALF SLEEVE TOP WITH SHOULDER FLAP 00:30:00 ROLL UP HALF SLEEVE SHIRT 00:30:00 BASIC SKIRT BLOCK 00:30:00 SEMI CIRCULAR KNEE LENGTH SKIRT 00:30:00 BASIC TROUSER BLOCK FOR WOMEN 00:30:00 FLAT FRONT TROUSER 00:30:00 CAPRIS 00:30:00 SHAMIEZ 00:30:00 Module 11 SIMPLE KURTA WITH NECK AND SLEEVE OPTIONS 00:30:00 PRINCESS SHIRT (LADIES) 00:30:00 PATCHWORK KURTA 00:30:00 ANGRAKHA 00:30:00 SQUAT 00:30:00 WOMEN'S CHURIDAR 00:30:00 PLAIN PAJAMA - LADIES 00:30:00 SALWAR WITH BELT 00:30:00 DOGRIS 00:30:00 ODHNI / SHAWL 00:30:00 SIX PANELLED PETTICOAT 00:30:00 Module 12 PLAIN BLOUSE 00:30:00 BLOUSE WITH LINING 00:30:00 NIGHT SUIT 00:30:00 KAAFTAAN 00:30:00 NIGHTIE 00:30:00 NIGHTIE AND GOWN SET (2 piece) 00:30:00 FULL LENGTH WRAP AROUND SKIRT 00:30:00 BASIC SHIRT BLOCK FOR MEN 00:30:00 SHIRT (HALF SLEEVE) 00:30:00 FORMAL MEN'S SHIRT (FULL SLEEVE) 00:30:00 ALIGARHI PAJAMA (VARIATION) 00:30:00 Module 13 BASIC TROUSER BLOCK FOR MEN 00:30:00 FLAT FRONT TROUSER 00:30:00 MEN'S CHURIDAR 00:30:00 CARGO PANTS 00:30:00 ACHKAN 00:30:00 KALIDAR KURTA 00:30:00 NEHRU KURTA 00:30:00 BENGALI KURTA 00:30:00 WAISTCOAT 00:30:00 DENIM JACKET 00:30:00 Module 14 BIB 00:30:00 FEEDER 00:30:00 BABY PANTIES 00:30:00 TODDLER'S FROCK (JHABLA 1) 00:30:00 BABA SUIT 00:30:00 SLIP 01:00:00 BLOOMER (For 6 Month Old) 00:30:00 UNDERWEAR WITH GUSSET 00:30:00 JANGHIA 00:30:00 TOP 00:30:00 Module 15 SHIRT 00:30:00 SUN SUIT 00:30:00 PLEATED SKIRT 00:30:00 SPORTS SKIRT FOR GIRLS (DIVIDED SKIRT) 00:30:00 SIMPLE FROCK 00:30:00 A-LINE FROCK 00:30:00 UMBRELLA FROCK 00:30:00 DUNGAREES 00:30:00 JUMP SUIT 00:30:00 DECORATIVE BABY BAG 00:30:00 Module 16 Jewellery Making and Beading 00:30:00 History of Beads 01:00:00 Different Kinds of Beads and Its Definitions 00:30:00 Different Kinds of Gemstones and Its Definitions 01:00:00 Decorating Jewellery and Beads 01:00:00 Making Magic with Beads, Crystals, Pearls and Stones 02:00:00 Setting Up Your Workshop 00:30:00 Discovering Simple Jewelry Making Techniques 00:30:00 Uncovering the Simple Secrets of Stringing and Knotting 00:30:00 Different Stringing and Knotting Jewelry Projects 00:30:00 Different Wire Wrapping Jewelry Projects 03:00:00 Common Jewelry Mistakes to Avoid 00:30:00 Jewelry for Every Occasion 00:30:00 Creating Fun, Funky Jewelry for Everyday Wear 00:30:00 Everyday Jewelry Projects 01:00:00 Crafting your Own Evening, Bridal and Holiday Jewelry 01:00:00 Evening Jewelry Projects 01:00:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Waxing : Hair Removal Online Learn how to provide exceptional waxing and hair removal services. Develop your skills as an aesthetician in the UK. Take this exclusive Waxing : Hair Removal course to learn everything there is to know about waxing and hair removal in just one day. Waxing can be used to remove hair from the brows, face, pubic hair (also known as intimate waxing or bikini waxing), legs, arms, back, belly, chest, knuckles, and feet. Waxing is available in a variety of forms that effectively remove unwanted hair. Our Waxing : Hair Removal course is designed to teach you how to safely and effectively perform various waxing and hair removal treatments on clients. Through this Waxing : Hair Removal course, you will learn the critical skills and knowledge required to advance your career as a waxing specialist. Now is the time to enrol in this Waxing : Hair Removal course, learn from the best in the field, and stand out from all other applicants and employees. Learning Outcomes After completing this Waxing : Hair Removal course, you will be able to: Gain a thorough understanding of hair removal and methods of hair removal. Understand the fundamentals of waxing. Understanding threading procedure. Understand how to conduct client consultations and dress codes. Understand salon safety, hygiene, and infection prevention. Understand operational procedures. Understand before and after care for waxing. [ Note: Free PDF certificate as soon as completing the Waxing : Hair Removal course] Waxing : Hair Removal Industry Experts Designed this Waxing: Waxing course into 8 detailed modules. Course Curriculum of Waxing : Hair Removal Module 01: An Overview of Hair Removal Module 02: Methods of Hair Removal Module 03: Basics of Waxing Module 04: Understanding Threading Procedure Module 05: Consultation with clients and dress codes Module 06: Salon safety, hygiene, and infection prevention Module 07: Understand Operational Procedures Module 08: Before and after care for waxing Assessment Method of Waxing : Hair Removal After completing each module of the Waxing : Hair Removal Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Waxing : Hair Removal After completing the MCQ/Assignment assessment for this Waxing : Hair Removal course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Waxing : Hair Removal This Waxing : Hair Removal course is ideal for: Salon owners who are wanting to add waxing and hair removal as a service. The person who wishes to learn how to provide hair removal treatments for personal interest. The individual who is looking to start their own waxing and hair removal business. Individuals who are looking to learn a new skill and boost their knowledge in the beauty industry. Requirements Waxing : Hair Removal There are no specific requirements for this Waxing : Hair Removal course because it does not require any advanced knowledge or skills. Career path Waxing : Hair Removal After completing this Waxing : Hair Removal course, you may able to pursue a variety of promising career opportunities, such as: Spa salon Run own a Waxing business Wax tech etc.
Waxing and Hair Removal Learn how to provide exceptional waxing and hair removal services. Develop your skills as an aesthetician in the UK. Take this exclusive Waxing and Hair Removal course to learn everything there is to know about waxing and hair removal in just one day. Through this Waxing and Hair Removal course, you will learn the critical skills and knowledge required to advance your career as a waxing specialist. Now is the time to enrol in this Waxing and Hair Removal course, learn from the best in the field, and stand out from all other applicants and employees. [ Note: Free PDF certificate as soon as completing the Waxing and Hair Removal Course] Waxing and Hair Removal Course Curriculum of Waxing and Hair Removal Course Module 1: An Overview of Hair Removal Module 2: Methods of Hair Removal Module 3: Basics of Waxing Module 4: Understanding Threading Procedure Module 5: Consultation with clients and dress codes Module 6: Salon safety, hygiene, and infection prevention Module 7: Understand Operational Procedures Module 8: Before and after care for waxing Assessment Method After completing each module of the Waxing and Hair Removal Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Waxing and Hair Removal course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Waxing and Hair Removal This Waxing and Hair Removal course is ideal for: Salon owners who are wanting to add waxing and hair removal as a service. The person who wishes to learn how to provide waxing and hair removal treatments for personal interest. The individual who is looking to start their own waxing and hair removal business. Individuals who are looking to learn a new skill and boost their knowledge in the beauty industry. Requirements Waxing and Hair Removal After completing this Waxing and Hair Removal Course, you may able to pursue a variety of promising career opportunities, such as: Spa salon Run own a Waxing business Wax tech etc. Career path Waxing and Hair Removal
ð Introducing: Cashflow Management in Crisis ð In today's volatile economic landscape, businesses face unprecedented challenges. Uncertainty looms large, and the ability to navigate financial storms is paramount. ðªï¸ But fear not! Our comprehensive course, 'Cashflow Management in Crisis,' is here to equip you with the essential skills to steer your organization through tumultuous times and emerge stronger than ever before. ð Why Cashflow Management Matters Cashflow is the lifeblood of any business. It's the fuel that keeps operations running smoothly, empowers growth initiatives, and ensures financial stability. However, during times of crisis, maintaining healthy cashflow becomes even more critical. ð Fluctuating market conditions, unexpected disruptions, and evolving consumer behaviors can wreak havoc on cash reserves if not managed effectively. ð¼ Benefits of Taking Our Course By enrolling in 'Cashflow Management in Crisis,' you'll unlock a treasure trove of knowledge and strategies tailored to safeguard your organization's financial health in turbulent times. Here's what you can expect to gain: Resilience: Learn how to build a robust financial framework that withstands the shocks of crisis situations. From contingency planning to risk mitigation strategies, you'll be well-prepared to navigate unforeseen challenges with confidence. Strategic Decision-Making: Acquire the tools and insights needed to make informed financial decisions in the face of uncertainty. Discover how to prioritize expenditures, optimize cashflow streams, and identify opportunities for cost-saving initiatives. Adaptability: Master the art of agility in financial management. Our course will empower you to quickly adapt your cashflow strategies to changing market dynamics, ensuring your business remains agile and responsive in turbulent times. Stakeholder Confidence: Gain the trust and confidence of investors, lenders, and other stakeholders by demonstrating a proactive approach to cashflow management. Learn how to communicate effectively about your financial health and strategic resilience, fostering stronger relationships and support networks. Long-Term Sustainability: Build a solid foundation for future growth and sustainability. By honing your cashflow management skills, you'll lay the groundwork for enduring success, positioning your organization to thrive in any economic climate. ð¯ Who is this for? Business Owners: Whether you're a startup entrepreneur or a seasoned CEO, mastering cashflow management is essential for steering your business through both calm waters and stormy seas. Finance Professionals: Accountants, financial analysts, and CFOs will benefit from gaining specialized insights into crisis cashflow management, enhancing their ability to protect and optimize their organization's financial resources. Entrepreneurs: As a visionary entrepreneur, staying ahead of financial challenges is crucial for realizing your business goals. This course will empower you to navigate crises with resilience and creativity, ensuring your ventures remain on the path to success. ð Career Path Upon completing 'Cashflow Management in Crisis,' you'll be equipped with a highly sought-after skill set that opens doors to a variety of career opportunities, including: Financial Consultant: Help businesses of all sizes navigate financial challenges and optimize their cashflow management strategies. Risk Manager: Specialize in identifying and mitigating financial risks, ensuring organizations remain resilient in the face of uncertainty. Corporate Strategist: Guide strategic decision-making processes by providing valuable insights into cashflow dynamics and financial resilience. Don't let financial turbulence dictate the fate of your business. Enroll in 'Cashflow Management in Crisis' today and embark on a journey toward financial resilience and long-term success! ð°â¨ ð Frequently Asked Questions (FAQ) ð 1. What is cashflow management, and why is it important? Cashflow management involves monitoring, analyzing, and optimizing the flow of cash in and out of a business. It's essential because cashflow is the lifeblood of any organization, impacting its ability to pay bills, invest in growth, and weather financial storms. 2. How does crisis impact cashflow? Crises, such as economic downturns, natural disasters, or unexpected market shifts, can disrupt normal business operations, affecting revenue streams, supply chains, and customer demand. These disruptions can lead to cashflow challenges, including delayed payments, decreased sales, and increased expenses. 3. What are some common cashflow management strategies? Common cashflow management strategies include maintaining adequate cash reserves, managing accounts receivable and accounts payable effectively, implementing cost-cutting measures, diversifying revenue streams, and establishing contingency plans for emergencies. 4. Who can benefit from taking a cashflow management course? Anyone involved in managing finances, whether in a business or personal capacity, can benefit from learning about cashflow management. This includes business owners, entrepreneurs, finance professionals, managers, and individuals seeking to improve their financial literacy. 5. How can cashflow management skills help during a crisis? Cashflow management skills are invaluable during a crisis as they enable businesses to anticipate and respond to financial challenges effectively. By understanding cashflow dynamics, implementing proactive strategies, and maintaining financial resilience, organizations can mitigate risks, seize opportunities, and emerge stronger from crises. 6. Is cashflow management relevant across different industries? Yes, cashflow management is relevant across all industries and sectors. While specific challenges may vary depending on the nature of the business, the principles of cashflow management remain universally applicable. 7. Can I apply cashflow management principles to personal finances? Absolutely! Many of the principles and strategies taught in cashflow management courses can be applied to personal finances. By budgeting effectively, managing expenses, saving for emergencies, and optimizing income streams, individuals can improve their financial stability and resilience. 8. How can I learn more about cashflow management in crisis situations? Enrolling in a comprehensive cashflow management course, such as 'Cashflow Management in Crisis,' is an excellent way to deepen your understanding and acquire practical skills for navigating financial challenges. Additionally, staying informed through books, online resources, and professional networks can further enhance your knowledge and expertise in this critical area. Course Curriculum Chapter 1 Watching Birds Chapter 1 Watching Birds 00:00 Chapter 2 Equipment Chapter 2 Equipment 00:00 Chapter 3 Finding Different Types of Birds Chapter 3 Finding Different Types of Birds 00:00 Chapter 4 Finding and Feeding Birds Chapter 4 Finding and Feeding Birds 00:00 Chapter 5 Bird Grooming and Housing Chapter 5 Bird Grooming and Housing 00:00 Chapter 6 Landscaping Chapter 6 Landscaping 00:00
Diploma in Furniture Restoration Overview Only a skilled hand can give old furniture new lives. Old pieces of furniture are very challenging to mend, a slight mistakes here and there, and you can ruin the whole thing. The Diploma in Furniture Restoration course is designed to help you build the essential skills and expertise for furniture restoration. You will grasp a handful of restoration tips and tricks within no time. The course will help you develop excellent skills in furniture restoration. In this course, you will get introduced to the basic principles of furniture restoration. Then you will learn the steps you should take before restoring furniture. In addition, the highly informative modules will teach you how to remove stains and colour furniture. You will learn a great deal about modern upholstery. Furthermore, this course will provide you with valuable restoration techniques. You will also become skilled in restoring antique furniture. This comprehensive Diploma in Furniture Restoration course is the perfect place to build your foundation in furniture restoration. Take this fantastic course today and open new doors of opportunities for yourself. Course Preview Learning Outcomes Understand the core principles of furniture restoration Familiarise yourself with the preparatory steps Learn the skills for colouring wooden furniture Grasp the techniques of working with oil and wax Enrich your knowledge and understanding of modern upholstery Grasp a wide range of furniture restoration techniques Build your competence in antique furniture restoration Who is the Diploma in Furniture Restoration Course for? This Diploma in Furniture Restoration course is perfect for aspiring professionals in the relevant industry, such as people with careers in: Furniture restorer Carpenter Interior Designer It will deepen their knowledge and help them establish the fundamental skills for furniture restoration. Anyone interested in restoring their own furniture can also take this course. Why Choose this Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, and materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test for the old version, but no test is required for the updated version. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can, however, also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £14.99 or in PDF format at a cost of £11.99. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Diploma in Furniture Restoration - Updated Version Module 1: Introduction to Furniture Restoration 00:15:00 Module 2: How to Get Started 00:17:00 Module 3: Woods in Furniture Restoration 00:30:00 Module 4: Upholstery Restoration 00:22:00 Module 5: Restoring Antiques Furniture 00:21:00 Module 6: DIY: Restoration Projects 00:24:00 Module 7: Safety Precautions in DIY Projects 00:29:00 Module 8: Career Information for Furniture Restorer in the UK 00:17:00 Diploma in Furniture Restoration - Old Version Module 01: Principles of Furniture Restoration 00:35:00 Module 02: Few Preparatory Steps 00:20:00 Module 03: Wood Finishing 00:30:00 Module 04: Wax Overview 00:15:00 Module 05: Oil Overview 00:30:00 Module 06: Stains Overview 00:20:00 Module 07: Colouring Wood Furniture 00:20:00 Module 08: Modern Upholstery 00:30:00 Module 09: Some Furniture Restoration Technique 00:30:00 Module 10: Antiques Furniture Restoration 00:20:00 Module 11: Care and Maintenance of Furniture 00:15:00 Module 12: Career Info for Furniture Restorer in the UK 00:15:00 Mock Exam Mock Exam- Diploma in Furniture Restoration 00:20:00 Final Exam Final Exam- Diploma in Furniture Restoration 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Overview of Sage 50 Accounting Sage 50 Accounting is the perfect course for anyone looking to master the art of bookkeeping and accounting. With over 6.1 million users globally, it's no secret that Sage 50 is a market leader. In fact, 96% of Sage 50 Accounts users have reported increased productivity and accuracy in their financial records. This comprehensive course covers everything you need to know about bookkeeping, from creating invoices and managing bank accounts to preparing financial reports and analysing business performance. With step-by-step tutorials and expertly designed Sage 50 Accounting course materials, you'll develop the skills you need to succeed in your financial career. So if you're looking to take your career to the next level, don't wait any longer. Enrol in Sage 50 Accounting course today and start building your financial expertise! With our 100% satisfaction guarantee, you have nothing to lose and everything to gain. Start your journey toward financial success today. Enrol right now! Get a quick look at the course content: This Sage 50 Accounting Course will help you to learn: Master bookkeeping concepts and techniques Gain experience with Sage 50 Accounting software Learn to manage invoices, bank accounts, and financial reports Develop skills in analysing business performance Learn how to prepare accurate financial records Increase productivity and accuracy in financial tasks Enhance career opportunities in the financial industry. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Sage 50 Accounting. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Sage 50 Accounting course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Sage 50 Accounting is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. The course is ideal for: Entrepreneurs and small business owners Bookkeepers and accountants Aspiring financial professionals Individuals seeking to improve their financial skills Employees in finance and accounting departments Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Sage 50 Accounting course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career path The Sage 50 Accounts course can prepare individuals for a variety of job titles, including: Bookkeeper Accountant Financial Manager Financial Analyst Business Accountant Financial Advisor Tax Specialist Payroll Manager These career opportunities can provide you with a salary ranging from £20,000 to £65,000 in the UK. Course Curriculum Sage 50 Accounts Sage 50 Bookkeeper - Coursebook 00:00:00 Introduction and TASK 1 00:17:00 TASK 2 Setting up the System 00:23:00 TASK 3 a Setting up Customers and Suppliers 00:17:00 TASK 3 b Creating Projects 00:05:00 TASK 3 c Supplier Invoice and Credit Note 00:13:00 TASK 3 d Customer Invoice and Credit Note 00:11:00 TASK 4 Fixed Assets 00:08:00 TASK 5 a and b Bank Payment and Transfer 00:31:00 TASK 5 c and d Supplier and Customer Payments and DD STO 00:18:00 TASK 6 Petty Cash 00:11:00 TASK 7 a Bank Reconnciliation Current Account 00:17:00 TASK 7 b Bank Reconciliation Petty Cash 00:09:00 TASK 7 c Reconciliation of Credit Card Account 00:16:00 TASK 8 Aged Reports 00:14:00 TASK 9 a Payroll 00:07:00 9 b Payroll Journal 00:10:00 TASK 10 Value Added Tax - Vat Return 00:12:00 Task 11 Entering opening balances on Sage 50 00:13:00 TASK 12 a Year end journals - Depre journal 00:05:00 TASK 12 b Prepayment and Deferred Income Journals 00:08:00 TASK 13 a Budget 00:05:00 TASK 13 b Intro to Cash flow and Sage Report Design 00:08:00 TASK 13 c Preparation of Accountants Report & correcting Errors (1) 00:10:00 Sage 50 Payroll Payroll Basics 00:10:00 Company Settings 00:08:00 Legislation Settings 00:07:00 Pension Scheme Basics 00:06:00 Pay Elements 00:14:00 The Processing Date 00:07:00 Adding Existing Employees 00:08:00 Adding New Employees 00:12:00 Payroll Processing Basics 00:11:00 Entering Payments 00:12:00 Pre-Update Reports 00:09:00 Updating Records 00:09:00 e-Submissions Basics 00:09:00 Process Payroll (November) 00:16:00 Employee Records and Reports 00:13:00 Editing Employee Records 00:07:00 Process Payroll (December) 00:12:00 Resetting Payments 00:05:00 Quick SSP 00:09:00 An Employee Leaves 00:13:00 Final Payroll Run 00:07:00 Reports and Historical Data 00:08:00 Year-End Procedures 00:09:00
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In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Adobe After Effects for Graphic Design will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Adobe After Effects for Graphic Design will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Adobe After Effects for Graphic Design and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Adobe After Effects for Graphic Design is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Adobe After Effects for Graphic Design. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Adobe After Effects for Graphic Design will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: Introduction Using After Effects for Design Projects 00:02:00 About the Exercise Files 00:01:00 A Brief Intro to After Effects 00:02:00 Getting Comfortable with the After Effects Interface 00:06:00 Importing Photoshop Files 00:05:00 Exporting Photoshop, JPG, and PNG Files 00:05:00 Section 02: Creating Special Effects Creating an Editorial Graphic 00:09:00 Add a Dramatic Lighting Effect 00:07:00 Adding a Page Curl 00:07:00 Creating a Burst of Light 00:08:00 Color Keying for Transparent Imagery 00:07:00 Color Keying for Advanced Transparency - Part 1 00:06:00 Color Keying for Advanced Transparency - Part 2 00:05:00 Section 03: Creating Patterns and Textures Creating a Kaleidoscope Pattern 00:05:00 Generating a Unique Texture 00:06:00 Create Line Art from a Photo 00:04:00 Shapes with Radio Waves 00:07:00 Interlocking Zig Zag Pattern 00:08:00 Section 04: Generating Artwork from (Almost) Nothing Enhancing an Illustration with Lightning 00:07:00 Enhancing an Illustration with Rain 00:06:00 Creating a Water Surface Part 1 00:05:00 Creating a Water Surface Part 2 00:07:00 Creating a Water Surface Part 3 00:04:00 Making Realistic Melted Chocolate Part 1 00:06:00 Making Realistic Melted Chocolate Part 2 00:05:00 Creating Bubbles for Champagne Part 1 00:07:00 Creating Bubbles for Champagne Part 2 00:09:00 Section 05: Where to Go from Here Where to Go from Here 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00