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8155 Art courses delivered On Demand

Customer Service - Representative

By IOMH - Institute of Mental Health

Unlock the Door to Exceptional Service! The UK's service industry pulsates with the rhythm of a million interactions. It's a stage where smiles are currency, and exceeding expectations is an encore performance. Customer Service Representatives hold the baton within this vibrant sphere, orchestrating experiences that turn customers into loyal fans. Did you know, in the UK alone, exceptional customer service drives a remarkable £116 billion in added revenue? That's the power you wield as a master of this craft. This comprehensive Customer Service - Representative course equips you with the tools and techniques to navigate the dynamic world of customer service, transforming you from a supporting act into the show's star. This Customer Service Representative course empowers you to unlock the door to a rewarding career and leave your mark on the vibrant world of customer service. You will Learn The Following Things: Grasp the critical role customer service plays in business success. Cultivate a helping mindset to deliver concierge-level service. Implement the 5 Tenets of TQM for lasting customer satisfaction. Avoid the pitfalls of the ten deadly customer service sins. Maximise customer retention and boost your bottom line. Master the art of dealing with even the most challenging customers. Deliver exceptional phone service that leaves a lasting impression. Understand your customers' motivations and drive sales success. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Customer Service - Representative. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Customer Service - Representative course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? Aspiring customer service professionals seeking a career boost. Individuals are looking to refine their existing skills. Business owners and managers who want to empower their teams. Anyone passionate about creating exceptional customer experiences. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Customer Service - Representative course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Customer Service Advisor: £18K to £28K/year. Customer Service Supervisor: £22K to £32K/year. Account Manager: £26K to £38K/year. Sales Representative: £20K to £35K/year. Customer Success Manager: £30K to £45K/year. Course Curriculum Customer Service - Representative WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 Mock Exam Mock Exam - Customer Service - Representative 00:20:00 Final Exam Final Exam - Customer Service - Representative 00:20:00

Customer Service - Representative
Delivered Online On Demand3 hours 8 minutes
£11.99

Ultimate Massage Therapist Course

4.3(43)

By John Academy

Description: What might it be like to love the work you do and realise that you had a beneficial outcome in individuals' lives? Becoming a massage therapist is an energising, fun, yet very challenging as you will gain experience making a divine vocation for yourself while aiding and caring for humans. If you're interested in health and wellness, enjoy helping others and are looking for a rewarding career that fits your lifestyle then this course is your one stop career change. Starting from the body massage to different body therapies; this course provides you with all the skills you need in one course to become a professional massage therapist. Who is this course for? This course would be ideal for people who wish to work as a massage therapist, beauty therapist and holistic therapist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: The Ultimate Massage Therapist Course will be very beneficial and helpful, especially to the following professionals: Get employed in an established beauty salon, holistic therapy center, spa, health farm, health club and more. Professional holistic therapist. Expert alternative practitioner. Massage Therapy Introduction to Massage Therapy 00:15:00 Massage History 00:15:00 The Role of A Massage Therapist 00:30:00 Tissues, Organs, & Neuromuscular systems 01:00:00 General Benefits of Massage 00:15:00 Indian Head Massage 00:15:00 Facial Massage 00:30:00 Neck Massage 00:30:00 Back Massage 00:30:00 Full Body Massage 00:15:00 Swedish Massage 00:15:00 Sports Massage 00:30:00 LomiLomi Massage 00:15:00 Anti-Cellulite Massage 00:15:00 Hot Stone Massage 00:30:00 Thai Foot Massage 00:15:00 Prenatal Massage 00:15:00 Medical Massage 01:00:00 Baby Massage 01:00:00 Trigger Point Therapy 01:00:00 Thai Massage 01:00:00 Reflexology 01:00:00 How A Massage Therapist Can Start A Business 01:00:00 Marketing Your Business 01:00:00 Complimentary Massages 00:15:00 Building Your Clientele 00:30:00 Other Ways To Market Your Business 01:00:00 Conclusion to Massage 00:15:00 Massage Therapy with Aroma What is Aromatherapy? 00:15:00 History of Aromatherapy 00:15:00 The Definition of Aromatherapy 00:15:00 What are Essential Oils? 00:15:00 Essential Oil Safety Information 00:15:00 Administration of Essential Oils 00:30:00 The Art of Blending 00:15:00 Blending Basics 00:15:00 Harmonizing Your Blend 00:30:00 Aromatherapy Baths 00:15:00 Aromatherapy for Stress 00:15:00 Aromatherapy for Children 00:14:00 Application of Essential Oils 00:15:00 Table of the Basic Methods of Use of Essential Oils 00:15:00 The Holistic Approach 00:30:00 Understanding Disease / Pathology 00:30:00 The Benefits of a Holistic Aromatherapy Treatment 00:15:00 Acupressure & Massage Acupressure 00:30:00 How Acupressure Works 00:30:00 Locating A Pressure Point 01:00:00 Acupressure Techniques 00:30:00 How To Apply Pressure 00:30:00 Breathing 00:30:00 Things To Be Careful Of 00:30:00 Acupressure For Specific Problems 00:30:00 If You Feel It's Not Working 00:15:00 Practical Self Massage 01:00:00 Handheld Massagers 00:30:00 Reference Books Massage For Dummies 00:00:00 The Massage Connection - ANATOMY AND PHYSIOLOGY 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam - Ultimate Massage Therapist Course 00:30:00 Final Exam Final Exam - Ultimate Massage Therapist Course 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Ultimate Massage Therapist Course
Delivered Online On Demand27 hours
£25

Organisational Planning & Ethics

By Course Cloud

Explore the dynamic world of Organisational Planning & Ethics through our comprehensive course. It is designed for those aiming to make a big impact in the modern business world.

Organisational Planning & Ethics
Delivered Online On Demand1 hour 30 minutes
£5.99

Hospitality Management

4.7(160)

By Janets

Our exceedingly popular Hospitality Management Course will quickly teach you all the skills needed to oversee and control the administrative tasks of any leisure facility or corporate event. The wide range of managerial abilities necessary to excel as a Hospitality Manager will be delivered to you in one complete package. This expertly written guide will boost your career in Hospitality and allow you to become a valued asset in this sector. You will be presented with a detailed overview of the hotel industry and tutored in the art of recruiting and developing a specialised Hospitality team. All aspects of industry expectations are then taught to you, including; catering, housekeeping, travel, and finance. This complete learning package will provide everything you need as a manager to supply outstanding customer service that will be respected and admired in the business. The Hospitality Management Course provides a wealth of knowledge and recommendations for all levels of learners and enables their career progression in the Hospitality sector. Whether you run a small hotel or organise large corporate events, each online module will add extensive abilities to your resume. The interactive exercises and assessments will affirm your potential and raise your confidence in becoming an accomplished Hospitality Manager. Why choose this Hospitality Management Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional charge of 9.99 and PDF Certificate at 4.99. Who is this course for? This course is aimed at those individuals who work in hotel and leisure industries or organise large hospitality events regularly. It will prove equally useful to departmental leaders or small business owners. Career path The training offered by the Hospitality Management Course will be of great use to those working in hotels or other leisure facilities. As such, it will significantly enhance the careers or roles of: Hospitality Managers Hotel Managers Event Managers Accommodation Managers Catering Manager Conference Centre Manager

Hospitality Management
Delivered Online On Demand4 hours 32 minutes
£9.99

Service Preparation for Food & Hospitality Sector

By Course Cloud

Join us on this journey as we uncover secrets to success. Learn to create positive and productive environments in restaurants and hotels. Don't miss out – embark on this adventure with us. Unlock the potential of this thriving industry!

Service Preparation for Food & Hospitality Sector
Delivered Online On Demand1 hour 27 minutes
£5.99

Strategic Problem Recognition and Resolution in Business

By Compete High

🚀 Elevate Your Business Acumen with 'Strategic Problem Recognition and Resolution in Business' Online Course! 🚀   Are you ready to propel your career to new heights and become a strategic problem-solving master in the world of business? Look no further! Introducing our groundbreaking online course: 'Strategic Problem Recognition and Resolution in Business.'   🌐 Unlock the Secrets to Business Success 🌐   In today's dynamic business landscape, the ability to identify and resolve challenges strategically is the key to staying ahead. This comprehensive course is meticulously designed to equip you with the skills and knowledge needed to navigate complex business issues with finesse.   💡 What You'll Gain from This Course 💡   🎯 Strategic Problem Recognition: Learn to identify potential issues before they escalate, saving time and resources.   🔍 Analytical Skills: Develop a keen analytical mindset to dissect problems, analyze root causes, and make informed decisions.   🤝 Collaborative Problem-Solving: Master the art of collaborative problem-solving, fostering a culture of innovation and teamwork within your organization.   🔧 Effective Resolution Techniques: Acquire a toolbox of proven techniques for resolving business problems efficiently and effectively.   🌐 Global Perspective: Gain insights into strategic problem-solving on a global scale, preparing you for challenges in the interconnected world of business.   🚀 Career Advancement: Stand out as a problem-solving expert, opening doors to new career opportunities and advancement within your current role.   📚 Course Highlights 📚   ✅ Engaging Modules: Dive into interactive modules that combine theory with real-world case studies, ensuring practical application of concepts. ✅ Expert Instruction: Learn from industry experts with a wealth of experience in strategic problem resolution. ✅ Flexible Learning: Access the course at your own pace, fitting it seamlessly into your busy schedule. ✅ Supportive Community: Join a thriving community of like-minded professionals, fostering networking and collaborative learning. ✅ Certification: Receive a prestigious certification upon course completion, validating your expertise in strategic problem-solving.   🌟 Enroll Today and Transform Your Career! 🌟   Don't let business challenges hold you back. Take control of your professional destiny by enrolling in the 'Strategic Problem Recognition and Resolution in Business' online course today!   🔥 Limited Time Offer: Early Bird Discount Available! 🔥   Invest in your success and conquer business challenges strategically. Click 'Enroll Now' and embark on a transformative journey towards becoming a master problem solver in the world of business! 🚀✨ Course Curriculum Module 1- Introduction Find a Great Problem to Solve 02:32 Module 2- What are Problem and Solution Statements Problem Statements 02:24 Solution Statements 02:58 Module 3- Create Your Problem Statement Does Your Business Solve a Problem 04:30 Elements of a Problem Statement 02:32 Testing Your Problem Statement 02:11 Module 4- Create Your Solution Statement Elements of a Solution Statement 03:24 Common Mistakes 02:00 Ubeam Case Study Problem and Solution Statements 07:46 Essential Ingredients of Problem and Solution Statements 01:11 Module 5- Workshop Workshop - Problem and Solution Statement in Action 03:51

Strategic Problem Recognition and Resolution in Business
Delivered Online On Demand1 hour
£4.99

Introduction to Biomedical Engineering

By Xpert Learning

About Course The human body is a masterpiece of engineering and a work of art. Biomedical Engineers form the vanguard of new approaches to understand disease progression rationally and develop new diagnostic and therapeutic strategies to keep humans safe and healthy. Biomedical engineering is a rapidly growing field that offers exciting opportunities for students and professionals alike. Biomedical engineers are involved in the development of new and innovative medical devices, systems, and therapies. They also play a vital role in the research and development of new drugs and treatments. This course will provide you with the fundamental engineering principles and knowledge that are essential for a successful career in biomedical engineering. You will learn about the different types of biomedical engineering, including bioinstrumentation, biosignal processing, biomedical imaging systems, and biomechanics. You will also have the opportunity to gain hands-on experience with biomedical devices and systems. Why You Should Take This Course Learn the fundamental engineering principles and knowledge that are essential for a successful career in biomedical engineering. Gain hands-on experience with biomedical devices and systems. Prepare for a variety of careers in biomedical engineering, such as research, development, design, manufacturing, and sales. Gain the skills and knowledge necessary to develop and commercialize new biomedical products and technologies. Learn how to apply engineering principles to solve real-world biomedical problems. Have the opportunity to collaborate with other students and faculty on cutting-edge research projects. Develop the critical thinking and problem-solving skills that are essential for success in any field. Enroll today and start your journey to becoming a biomedical engineer! Become a part of the vanguard of new approaches to understand disease progression rationally and develop new diagnostic and therapeutic strategies to keep humans safe and healthy. What Will You Learn? Define biomedical engineering and explain its importance in the field of healthcare. Identify the different types of biomedical engineers and their roles. Apply engineering principles to solve real-world biomedical problems. Apply biomechanics principles to the study of the human body and the design of medical devices and implants. Communicate effectively with other biomedical engineers, healthcare professionals, and the public about biomedical engineering research and advancements. Course Content Introduction to Biomedical Engineering Introduction to Biomedical Engineering Introduction to Physiology Introduction to Physiology Bioinstrumentation Bioinstrumentation Biosignal Processing Biosignal Processing Biomedical Imaging Systems Biomedical Imaging Systems Biomechanics Biomechanics A course by Xpert Learning RequirementsBasic understanding of Biology Audience Students in the fields of engineering, science, and medicine Healthcare professionals Audience Students in the fields of engineering, science, and medicine Healthcare professionals

Introduction to  Biomedical Engineering
Delivered Online On Demand1 hour
£9.99

Mental Capacity Training

By The Teachers Training

Empower yourself with essential knowledge and skills in our Mental Capacity Training Course. Learn about assessing mental capacity, understanding legal frameworks, and making decisions on behalf of others. Gain insights into supporting individuals with impaired capacity in a respectful and ethical manner. Whether you're a healthcare professional, caregiver, or legal practitioner, this course provides valuable expertise in navigating complex issues surrounding mental capacity.

Mental Capacity Training
Delivered Online On Demand2 hours
£15

Drawing Fundamentals

By The Teachers Training

Drawing Fundamentals is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Drawing Fundamentals and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 5 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Introduction Introduction 00:03:00 Materials 00:08:00 Perspective What is a Horizone Line 00:11:00 One Point Perspective of a Cube 00:10:00 Two Point Perspective of a Cube 00:12:00 Perspective of a Cylinder 00:17:00 How to draw a Perfect Sphere 00:09:00 Shading Shading a Sphere 00:22:00 Shading a Cylinder 00:19:00 Shading a Cube 00:13:00 Measuring How to Measure 00:07:00 Still Life Drawing Compostion and placement 00:09:00 Finding the perspective and drawing the box 00:18:00 Constructing the Cup 00:22:00 Drawing the Drapes 00:05:00 Shading - Part 1 00:14:00 Shading - Part 2 00:19:00 Shading - Part 3 00:22:00 Drawing a Portrait Drawing a Face - Part 1. Construction 00:21:00 Drawing a Face - Part 2. Refining the features 00:10:00 Drawing a Face - Part 3. Shading 00:18:00 Drawing a Face - Part 4. Final touches 00:12:00 Drawing a Tree Drawing a Tree 00:16:00 Resources Resources - Drawing Fundamentals 00:00:00

Drawing Fundamentals
Delivered Online On Demand5 hours 17 minutes
£27.99

Workplace Business Ethics

5.0(5)

By Online Training Academy

Taking a Workplace Business Ethics course is essential in today's modern world, where business integrity and ethical conduct are paramount. Understanding business ethics is not just about knowing the right thing to do; it's about embedding ethical practices into every aspect of a business. This course will guide you through various ethical theories and frameworks, help you navigate ethical dilemmas, and ensure legal compliance within the business environment. Learning business ethics can significantly enhance your daily life and professional career by fostering a trustworthy and responsible work culture. In the UK, possessing strong business ethics skills can open doors to numerous job opportunities, with salaries ranging from £25,000 to £50,000, depending on the role and industry. The demand for professionals with business ethics knowledge is increasing, with this sector growing by approximately 15% annually. Enrolling in this course will give you a competitive edge, demonstrating your commitment to ethical business practices and making you a valuable asset to any organization. Key Features: CPD Certified Workplace Business Ethics course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Business Ethics Module 02: Ethical Theories and Frameworks Module 03: Navigating Ethical Dilemmas in the Workplace Module 04: Business Ethics and Work Environment Module 05: Ethics and Legal Compliance Module 06: Implementing Ethical Practices in the Workplace Learning Outcomes: Analyse ethical theories, forging a personal moral framework. Navigate workplace dilemmas, showcasing moral acumen in decision-making. Enhance the work environment through ethical business practices. Align business ethics with legal parameters for comprehensive compliance. Master the art of implementing and sustaining ethical practices at work. Cultivate a heightened sense of moral responsibility within professional realms. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Workplace Business Ethics course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Workplace Business Ethics. Moreover, this course is ideal for: Professionals seeking to infuse ethical wisdom into their careers. Managers aspiring to foster an ethical work culture. Entrepreneurs committed to ethical business practices. Individuals aiming to align personal values with professional conduct. Anyone passionate about contributing to an ethically robust corporate landscape. Requirements There are no requirements needed to enrol into this Workplace Business Ethics course. We welcome individuals from all backgrounds and levels of experience to enrol into this Workplace Business Ethics course. Career path After finishing this Workplace Business Ethics course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Workplace Business Ethics are: Compliance Officer - £25K to 50K/year. HR Manager - £35K to 60K/year. Corporate Social Responsibility Manager - £30K to 55K/year. Business Consultant - £40K to 70K/year. Ethics and Compliance Analyst - £28K to 45K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Workplace Business Ethics
Delivered Online On Demand1 hour 42 minutes
£10