The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution
A weekly art class running for 10 weeks covering all the different aspects of drawing and painting.
This is a 4 week course on Fridays from 1-3. Each week we will do a different type of easy artistic process for fun and to ensure great results with no previous knowledge or skill.
Portrait oil. painting to improve skills
Get together with friends and family and learn the art of building a beautiful hand-tied bouquet of the best seasonal flowers. Mix a gorgeous selection of flowers, fillers and foliage using the 'spiralling' technique used by the pros to make your bouquet and gain lots of flower hacks, tips and tricks along the way. We finish by tying, wrapping and presenting and you'll leave with your floral creation to enjoy at home and the ability to do it all again.
The Art of Delegation and High-Impact Feedback: In-House Training Whether you are a project manager, an executive, or simply someone involved in leading or helping others, a critical part of your work must involve delegating and giving feedback. These two skills, however, are not as simple as they seem. How do you know what to Partcipant? What kinds of feedback should you give? Knowing this and practicing this are two different things. Ultimately, delegating and giving feedback are skills that must be done mindfully, strategically, and meaningfully. They must be done in ways that not only positively impact performance, but also inspire growth, engagement, and motivation. When done poorly, they can create significant problems. But when done well, they can generate value for everyone and benefit future endeavors. In this course, you will learn to think more deeply about the importance of delegating and discover how to give better feedback. You will have opportunities to apply best practices and methodologies that you can use in the real world, ultimately paying off for you and for others. What you Will Learn At the end of this program, you will be able to: Explain why common excuses for NOT delegating are short-sighted Identify what needs delegating by using a proven methodology Utilize best practices in real world scenarios, delegating in a way that benefits you and the individual to whom you Partcipant Summarize key lessons learned in brain science which enhance the feedback-giving process Recognize the critical connection between feedback and performance Apply a proven model to deliver feedback that inspires growth, engagement, and motivation Getting Started What is delegation? What makes delegation hard? What do I Partcipant and why? How to Partcipant effectively Feedback Exploring the feedback process Why feedback is hard to give...and receive Why giving feedback effectively is important Feedback models
Learn how to life draw from photos in 2 hours. Life drawing is the best way to learn how to draw.
My beginner's sewing course will teach you the basics, from operating a sewing machine to mastering essential stitches. You'll work on simple projects, gaining hands-on experience and confidence. With personalized 1-to-1 instruction, you'll quickly develop the skills to bring your creative ideas to life. Join me and start your sewing journey today!
About this event Life drawing is drawing from a nude live model, it is one of the most difficult subjects in art which is why it was used to learn how to draw in art schools for centuries. If you would like to master life drawing but don't know where to start this class can be very helpful in gaining an understanding of the basics. Covering all aspects of life drawing, measuring, light, tone, pencil control and more. Become proficient in all aspects of life drawing before you move on to a live model. Find us on FaceBook - @woodrawschool Twitter - @JainMcKay Instagram - https://www.instagram.com/worcesterdrawingschool No refunds unless class is canceled but you may use your credit on a different class subject to availability. Refund Policy No Refunds