1669 Architecture courses in Chester delivered Online

Call centre training course description A theory based course covering the major technologies found in call centres today. What will you learn ACD IVR CRM CTI Diallers Call centre training course details Who will benefit: Anyone needing to know about technologies used in call centres. Prerequisites: Telecommunications Introduction Introduction to data comms and networking Duration 2 days Call centre training course contents Overview What are call centres? What are contact centres, Inbound call centres, outbound call centres, blended call centres, Call centre architectures. Telephony and telecomms basics PSTN, switching, PBXs, call routing. Data basics OSI, IP, VoIP. Routing, queuing and matchmaking Principles, distribution, sequencing. ACDs PBX features, Users, call processing, agent features, supervisor features, ACD telephones, ACD calls vs PBX calls, agent positions, ACD groups, routing calls, skills based routing. IVR Types, architectures, choice and control, best practices, IVR input technologies, IVR output technologies, speech recognition, call routing, IVR sizing, web based self service. CRM Contact management, databases, integration, use in call centres, benefits and features. Call centre integration Media types, VoIP, unified messaging, VoiceXML. CTI Simple CTI, 1st and 3rd party integration, CTI benefits and applications in call centers. Diallers History, campaigns, campaign types, Call Progress Detectors, Preview and Predictive Dialling. Management tools Measuring, managing, optimising, recorders, forecasting call centre resources.

Duration 5 Days 30 CPD hours This course is intended for This course is intended for existing IT professionals who have some networking knowledge and experience and are looking for a single course that provides insight into core and advanced networking technologies in Windows Server. This audience would typically include: Network administrators who are looking to reinforce existing skills and learn about new networking technology changes and functionality in Windows Server. System or Infrastructure Administrators with general networking knowledge who are looking to gain core and advanced networking knowledge and skills on Windows Server. Overview Plan and implement an IPv4 network. Implement Dynamic Host Configuration Protocol (DHCP). Implement IPv6. Implement Domain Name System (DNS). Implement and manage IP address management (IPAM). Plan for remote access. Implement DirectAccess. Implement virtual private networks (VPNs). Implement networking for branch offices. Configure advanced networking features. Implement Software Defined Networking. 55343A is the Community Courseware equivalent of retired Legacy Course 20741BC - Networking with Windows Server 2016. This 5-day classroom-based course provides the fundamental networking skills required to deploy and support Windows Server in most organizations. It covers IP fundamentals, remote access technologies, and more advanced content including Software Defined Networking. Although this course and the associated labs are written for Windows Server 2022, the skills taught will also be backwards compatible for Server 2016 and Server 2019. Prerequisites In addition to professional experience, students who attend this training should already have the following technical knowledge: Experience working with Windows Server Knowledge of the Open Systems Interconnection (OSI) model Understanding of core networking infrastructure components and technologies such as cabling, routers and switches Familiarity with networking topologies and architectures such as local area networks (LANs), wide area networks (WANs) and wireless networking Some basic knowledge of the TCP/IP protocol stack, addressing and name resolution Experience with and knowledge of virtualization Hands-on experience working with the Windows client operating systems such as Windows 10 or Windows 11 1 - Planning and implementing an IPv4 network Planning IPv4 addressing Configuring an IPv4 host Managing and troubleshooting IPv4 network connectivity 2 - Implementing DHCP Overview of the DHCP server role Deploying DHCP Managing and troubleshooting DHCP 3 - Implementing IPv6 Overview of IPv6 addressing Configuring an IPv6 host Implementing IPv6 and IPv4 coexistence Transitioning from IPv4 to IPv6 4 - Implementing DNS Implementing DNS servers Configuring zones in DNS Configuring name resolution between DNS zones Configuring DNS integration with Active Directory Domain Services (AD DS) Configuring advanced DNS settings 5 - Implementing and managing IPAM Overview of IPAM Deploying IPAM Managing IP address spaces by using IPAM 6 - Remote access in Windows Server Overview of remote access Implementing the Web Application Proxy 7 - Implementing DirectAccess Overview of DirectAccess Implementing DirectAccess by using the Getting Started Wizard Implementing and managing an advanced DirectAccess infrastructure 8 - Implementing VPNs Planning VPNs Implementing VPNs 9 - Implementing networking for branch offices Networking features and considerations for branch offices Implementing Distributed File System (DFS) for branch offices Implementing BranchCache for branch offices 10 - Configuring advanced networking features Overview of high performance networking features Configuring advanced Microsoft Hyper-V networking features 11 - Implementing Software Defined Networking Overview of SDN. Implementing network virtualization Implementing Network Controller

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Level 7 QLS Endorsed Diploma | 180 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

SIP training course description A hands on course covering IP telephony with SIP. The course starts with a brief review of knowledge students should already possess including RTP and RTCP. The main focus is on SIP though, progressing from what SIP is through SIP signalling, call processing and architectures, moving onto more advanced issues including security, multimedia, and interoperability. Hands-on practicals follow each major theory session. What will you learn Explain how SIP works. Analyse SIP packets. Deploy SIP IP telephony solutions. Integrate SIP with other telephony solutions. SIP training course details Who will benefit: Technical staff working with SIP. Prerequisites: Definitive VoIP for engineers Duration 3 days SIP training course contents VoIP review What is VoIP? Brief review of IP, Brief review of telephones and voice. RTP, RTCP, mixers and translators. Hands on Analysing RTP packets. What is SIP? Why SIP? SIP history, SIP standards, SIP capabilities, key services, how SIP works, and a basic SIP call. Hands on Peer to peer SIP. SIP messages SIP sessions, SIP flows, Message structure, INVITE, ACK, BYE, CANCEL, OPTIONS, REGISTER. Extension methods. Response codes. SIP call flows. Hands on Analysing SIP packets. SIP architectures UA client, UA server, Proxy servers, Redirect servers, registrars. SIP phones, gateways, application servers, and other products. Stateful and stateless servers. Various call scenarios. Hands on SIP proxies. SIP addressing URLs, SIP addresses, registration, Location and Directory servers. Address tracking. Hands on SIP and DNS. Supplementary services SIP signalling, signalling compression, Call hold, Call forwarding, Home and away scenarios, transfers, conferences, call control. Hands on Analysing SIP supplementary services. SDP What is SDP? Multimedia, multimedia session announcement, invitation and others. Relationship with SIP. Hands on Video conferencing with SIP. SIP security Access control, Authentication, encryption, firewalls. Hands on SIP authentication. Interoperability Inter working with PSTN, ISUP to SIP mapping, SIP and 3G, SIP-T, SIP and SIGTRAN. SIP and H323. Hands on SIP and gateways. SIP mobility Terminal mobility, service mobility, personal mobility, Mobile IP, SIP signalling flows in 3G.

Total IP multicast training course description This training course provides an advanced three day hands on study of IP multicast technology focusing on architectures, applications and protocols. All aspects of IP multicasting are covered including PC, server and switch implementations. Design, configuration, support and troubleshooting are all covered in the course. Hands on sessions are used to reinforce the theory rather than teach specific implementations. What will you learn Design multicast networks. Explain how multicast networks work. Compare and contrast the different multicast routing protocols, such as DVMRP, PIM, MBGP and SSM. Configure PCs, servers, switches and routers for multicasting. Configure multicast routing protocols including: PIM Dense Mode. PIM Sparse Mode BGP SSM Troubleshoot multicast networks. Total IP multicast training course details Who will benefit: Technical staff working with IP multicasts. Prerequisites: TCP/IP Foundation for engineers Duration 3 days Total IP multicast training course contents Introduction What is multicasting? Why multicast? Why not multicast? Multicasting vs. multiple unicasts, Multicasting vs. broadcasts, multicasting applications, the use of unicast addressing for setting up multicast applications, multicast use within standard protocols such as OSPF. hands on Example multicast applications. Addressing Layer two multicast addresses, Class D addresses, mapping layer 3 addresses onto layer 2 multicast addresses. Multicast addresses on NBMAs, scoping multicast traffic, Multicast address blocks, GLOP, IPv6 and multicasting, anycasting. hands on Multicast addressing. Multicast architectures Where the different protocols are used, PC to router, router to router, how switches can get involved. hands on Analysing multicast packets. PC to router Configuring Class D addresses, IGMP, packet formats, queries, reports, maintaining groups, enhancements to IGMP (v2 and v3), Leaving a group, querier elections, hands on Analysing IGMP packets. Switches and multicasting Controlling multicast traffic with switches, VLANS, static bridge table entries, IGMP snooping, CGMP. hands on Configuring switches for multicast environments. Router to router MOSPF, DVMRP, PIM Sparse Mode, PIM Dense Mode, MBGP. hands on Simple router configuration for multicasting. Theory behind multicast routing protocols Distribution trees, source distribution trees, shared trees, core based trees. Reverse path forwarding, Multicast routing protocol types. PIM DM: Flooding, pruning, PIM designated routers, hands on configuring PIM DM. PIM Sparse mode Rendevous points, discovering RPs, hands on Configuring PIM SM, using different protocols for different groups. PIM SM with one RP, using multiple RPs, Auto RP. MBGP Multiprotocol routing, how does MBGP work? How MBGP carries multiple protocol information, MBGP and multicasts, MBGP and IPv6. hands on Configuring MBGP for multicasts. Internet multicasting The internet, ISPs, the MBone, tunnelling, Inter domain multicasting, the role of MBGP, Inter domain problem, MSDP, MSDP operation SSM, PIM-SM and shared trees, SSM, PIM-SSM operation, SSM benefits. hands on MSDP configuration. SSM configuration.

The purpose of this course is to teach you how to use Python for machine learning to create real-world algorithms. You will gain an in-depth understanding of the fundamentals of deep learning. This course will help you explore different frameworks in Python to solve real-world problems using the core concepts of deep learning and artificial intelligence.

This course will teach you how Selenium WebDriver is used to test web applications. You will start by understanding the concepts of Java and gradually move toward understanding Selenium, TestNG framework, Maven, Jenkins, Cucumber, Gherkin, and a lot more interesting topics that will make you a pro in automation testing.

ISDN training course description A comprehensive look at ISDN, as used in voice and data environments. What will you learn Recognise the issues and impacts of using dial up networks. Describe ISDN. Describe ISDN signalling in voice and data environments. Configure a Cisco router to use ISDN. ISDN training course details Who will benefit: Anyone working with ISDN. Prerequisites: Intro to data communications & networking Duration 2 days ISDN training course contents Introduction Dialup connectivity vs. leased lines vs. packet switched networks. ISDN offerings, services, benefits vs. modems. ISDN architectures Use of ISDN by routers, Dial up, top up, backup. Internet access, PCs and ISDN. BRI and PRI ISDN switches, B channels, D channel, ISDN functions and reference points, NT1, NT2, TE1, TE2, Terminal adapters, R,S,T,U interfaces, ISDN standards. PPP Encapsulation, PPP services, PAP and CHAP, Multilink PPP, BACP. ISDN and the seven layer model B channel layers versus D channel layers, the I standards, Q.921, Q.931. Configuration issues for ISDN E.164 addressing and IP addresses, ensuring only the correct traffic brings up the ISDN line. ISDN services Bearer services, teleservices, supplementary services, MSN, sub addressing, CLI…

Duration 5 Days 30 CPD hours This course is intended for This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications. Overview After completing this course, students will be able to: •Analyze data by using queries and reports. •Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Microsoft Exchange Server. •Deploy and manage the Configuration Manager client. •Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering. •Identify and configure the most appropriate method to distribute and manage content used for deployments. •Distribute, deploy, and monitor applications for managed users and systems. •Maintain software updates for PCs that Configuration Manager manages. •Implement Endpoint Protection for managed PCs. •Manage configuration items, baselines, and profiles to assess and configure compliance settings and data access for users and devices. •Configure an operating-system deployment strategy by using Configuration Manager. •Manage and maintain a Configuration Manager site. In this course, students will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize System Center Endpoint Protection, manage compliance, and create management queries and reports. Managing computers and mobile devices in the enterprise Overview of systems management by using enterprise management solutions Overview of the Configuration Manager architecture Overview of the Configuration Manager administrative tools Tools for monitoring and troubleshooting a Configuration Manager site Lab : Exploring the Configuration Manager tools Analyzing data using queries, reports, and CMPivot Introduction to queries Configuring SQL Server Reporting Services Analyzing the real-time state of a device by using CMPivot Lab : Creating and running queries Lab : Configuring SSRS Lab : Analyzing the real-time state of a device by using CMPivot Preparing the Configuration Manager management infrastructure Configuring site boundaries and boundary groups Configuring resource discovery Organizing resources using device and user collections Lab : Configuring boundaries and resource discovery Lab: Configuring user and device collections Deploying and managing the Configuration Manager client Overview of the Configuration Manager client Deploying the Configuration Manager client Configuring and monitoring client status Managing client settings and performing management operations Lab : Deploying the Microsoft System Center Configuration Manager client software Lab: Configuring and monitoring client status Lab : Managing client settings Managing inventory for PCs and applications Overview of inventory collection Configuring hardware and software inventory Managing inventory collection Configuring software metering Configuring and managing Asset Intelligence Lab : Configuring and managing inventory collection Lab : Configuring software metering Lab : Configuring and managing Asset Intelligence Distributing and managing content used for deployments Preparing the infrastructure for content management Distributing and managing content on distribution points Lab : Distributing and managing content for deployments Deploying and managing applications Overview of application management Creating applications Deploying applications Managing applications Deploying virtual applications by using System Center Configuration Manager (Optional) Deploying and managing Windows Store apps Lab : Creating and deploying applications Lab : Managing application supersedence and removal Lab : Deploying virtual applications by using Configuration Manager (Optional) Lab : Using Configuration Manager to deploy Windows Store apps Maintaining software updates for managed PCs The software updates process Preparing a Configuration Manager site for software updates Managing software updates Configuring automatic deployment rules Monitoring and troubleshooting software updates Enabling third-party updates Lab : Configuring the site for software updates Lab : Deploying and managing software updates Implementing Endpoint Protection for managed PCs Overview of Endpoint Protection in Configuration Manager Configuring, deploying, and monitoring Endpoint Protection policies Configuring and deploying advanced threat policies Lab : Implementing Microsoft System Center Endpoint Protection Lab : Implementing advanced threat policies Managing compliance and secure data access Overview of Compliance Settings Configuring compliance settings Viewing compliance results Managing resource and data access Lab : Managing compliance settings Managing operating system deployment An overview of operating system deployment Preparing a site for operating system deployment Deploying an operating system Managing Windows as a service Lab : Preparing the site for operating -system deployment Lab : Deploying operating -system images for bare-metal installations Managing and maintaining a Configuration Manager site Configuring role-based administration Configuring Remote Tools Overview of Configuration Manager site maintenance Backing up and recovering a Configuration Manager site Lab : Configuring role-based administration Lab : Configuring Remote Tools Lab : Maintaining a Configuration Manager site Additional course details: Nexus Humans 20703-1 Administering System Center Configuration Manager training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 20703-1 Administering System Center Configuration Manager course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.