2440 Architect courses

Duration 1 Days 6 CPD hours This course is intended for Account and project managers Business liaisons Deployment engineers Managers overseeing CCE deployments Technical sales Overview After taking this course, you should be able to: Provide a high-level overview of the Cisco Contact Center portfolio List the key components within the Packaged Contact Center Enterprise (PCCE) architecture and their functions Describe how calls flow through PCCE using appropriate terms and naming conventions Introduce the tools used in the configuration, scripting, reporting and support of a PCCE deployment Identify advanced features available within the PCCE solution The Reporting Cisco Contact Center Enterprise (CCER) v1.0 course provides an architectural overview of the Contact Center Enterprise (CCE) Solution components and deployment models. You will learn the end-to-end reporting solutions of CCE designed to assist customers and partners in the task of creating reports and managing disparate data sources. Introduction to CCE Cisco Contact Center Basics Cisco Contact Center Fundamentals Functionality of PCCE Components Public Switched Telephone Network (PSTN) and Voice Gateways Cisco Unified Border Element (CUBE) Terms and Naming Conventions Used in CCE CCE Access Environment CCE Routing Configuration Access Tools Available in CCE Single Pane of Glass (SPOG) Cisco Intelligent Contact Management (ICM) Configuration Manager Discovering CCE Features Beyond Default Agent Management Agent Efficiency

Duration 2 Days 12 CPD hours This course is intended for This course is designed for technical professionals who need to know how to deploy a Cisco Integrated Threat Defense solution in their network environment. The primary audience for this course includes: Systems and network engineersTechnical architectsTechnical support personnelChannel partners and resellers Overview After completing this course, you should be able to: Describe the current network security landscape and the Cisco Integrated Threat Defense (ITD) solutionDescribe the key components of the ITD solution and their use in the networkConfigure the ISE for a baseline of operation in the ITD solutionConfigure the integration between the Stealthwatch and ISE platformsConfigure the integration between the Cisco Firepower and ISE platformsConfigure the integration between Cisco Firepower and AMP for Endpoints This course begins with an analysis of the current cybersecurity landscape and includes details on why networks today need an integrated threat defense architecture. You will integrate and verify proper operation of the key Cisco Integrated Threat Defense products, including Cisco Identity Services Engine (ISE), Cisco Stealthwatch©, Cisco Firepower© NGFW, and Cisco AMP for Endpoints. Verification includes the introduction of malware into the network to ensure proper identification, analysis, and quarantine. Course Outline Integrated Threat Defense Introduction Itd Products Identity Services Engine Setup Integration Of Stealthwatch With Identity Services Engine Integration Of Firepower With Identity Services Engine Integration Of Firepower With Amp For Endpoints

Duration 1 Days 6 CPD hours This course is intended for This course is for solution architects, solution designers, administrators, product managers, or anyone who needs to learn the essentials of IBM Case Manager. Overview Describe the users of IBM Case Manager Identify components of IBM Case Manager Create and process a case Search for a case Review a case Add annotations and comments to a case Split a case Explore and identify the structure of a solution Add a custom task Add a quick task Identify IBM Case Manager integration options This course is an introduction to IBM Case Manager, concepts, functions, and architecture. Participants use an IBM Case Manager system to practice the skills that are required by case workers to process cases and create runtime tasks. Introduction to IBM Case Manager Describe the uses of IBM Case Manager Identify components of IBM Case Manager Create and process a case Identify a case List the components of a case type Describe the IBM Case Manager Client Add a case and process a work item Review a case Search for a case Review a case Add annotations and comments to a case Split a case Structure of a solution Describe IBM Case Manager solutions and their assets Identify IBM Case Manager environments Explore the IBM Case Manager Builder Step Designer Add runtime tasks Add a custom task Add a quick task IBM Case Manager integration options Identify IBM Case Manager integration options

Duration 1 Days 6 CPD hours This course is intended for System administrators and security operations personnel, including analysts and managers Overview By the end of the course, you should be able to meet the following objectives: Describe the components and capabilities of VMware Carbon Black Cloud Endpoint Standard Identify the architecture and data flows for Carbon Black Cloud Endpoint Standard communication Perform searches across endpoint data to discover suspicious behavior Manage the Carbon Black Cloud Endpoint Standard rules based on organizational requirements Configure rules to address common threats Evaluate the impact of rules on endpoints Process and respond to alerts Describe the different response capabilities available from VMware Carbon Black CloudTM This course teaches you how to use the VMware Carbon Black Cloud Endpoint? Standard product and leverage the capabilities to configure and maintain the system according to your organization?s security posture and policies. This course provides an in-depth, technical understanding of the product through comprehensive coursework and hands-on scenario-based labs. Course Introduction Introductions and course logistics Course objectives Data Flows and Communication Hardware and software requirements Architecture Data flows Searching Data Creating searches Analyzing events Search operators Advanced queries Policy Components Rules Local scanner Sensor capabilities Prevention Capabilities Using Rules Rule types Rule creation Reputation priority Configuring rules Evaluating rule impact Processing Alerts Alert triage Alert actions Response Capabilities Using quarantine Using live response Hash banning

Duration 2 Days 12 CPD hours This course is intended for Operators and application owners who are responsible for deploying and managing policies for multiple Kubernetes clusters across on-premises and public cloud environments. Overview By the end of the course, you should be able to meet the following objectives: Describe the VMware Tanzu Mission Control architecture Configure user and group access Create access, image registry, network, security, quota, and custom policies Connect your on-premises vSphere with Tanzu Supervisor cluster to VMware Tanzu Mission Control Create, manage, and backup Tanzu Kubernetes clusters Perform cluster inspections Monitor and secure Kubernetes environments During this two-day course, you focus on using VMware Tanzu© Mission Control? to provision and manage Kubernetes clusters. The course covers how to apply access, image registry, network, security, quota, and custom policies to Kubernetes environments. For cluster provisioning and management, the course focuses on deploying, upgrading, backing up and monitoring Kubernetes clusters on VMware vSphere© with Tanzu. Given the abstractions of VMware Tanzu Mission Control, the learnings should be transferrable to public cloud. Introducing VMware Tanzu Mission Control VMware Tanzu Mission Control Accessing VMware Tanzu Mission Control VMware Cloud? services access control VMware Tanzu Mission Control architecture Cluster Management Attached clusters Management clusters Provisioned clusters Cluster inspections Data protection VMware Tanzu© Observability? by Wavefront VMware Tanzu© Service Mesh? Policy Management Policy management Access policies Image registry policies Network policies Security policies Quota policies Custom policies Policy insights

Duration 5 Days 30 CPD hours This course is intended for Security Engineers, Security Administrators, Security Operations Specialists, Security Analysts, and Support Staff Overview The Palo Alto Networks Firewall 10.2 Essentials: Configuration and Management (EDU-210) course is five days of instructor-led training that will help you to: Configure and manage the essential features of Palo Alto Networks next-generation firewalls Configure and manage Security and NAT policies to enable approved traffic to and from zones Configure and manage Threat Prevention strategies to block traffic from known and unknown IP addresses, domains, and URLs Monitor network traffic using the interactive web interface and firewall reports Palo Alto Networks next-generation firewalls are architected to safely enable applications and prevent modern threats. Their approach identifies all network traffic based on applications, users, content and devices, and lets you express your business policies in the form of easy-to-understand security rules. Flexible deployment options and native integration with their next-generation security platform extend the policy enforcement and cyberthreat prevention to everywhere your users and data are located: in your network, on your endpoints and in the cloud. Palo Alto Networks next-generation firewalls are architected to safely enable applications and prevent modern threats. Their approach identifies all network traffic based on applications, users, content and devices, and lets you express your business policies in the form of easy-to-understand security rules. Flexible deployment options and native integration with their next-generation security platform extend the policy enforcement and cyberthreat prevention to everywhere your users and data are located: in your network, on your endpoints and in the cloud.

Duration 2 Days 12 CPD hours This course is intended for This course is intended for System and network engineers, technical architects and technical support personnel Overview Upon successful completion of this course, students will be able to install and operate a Cisco DNA Center (DNAC) This course will cover the basics of installing and operation of the Cisco DNA Center (DNAC). The Cisco DNAC is a stand-alone product that provides a single dashboard for every fundamental management task to simplify running an enterprise network. The DNAC is the management piece of the Software Defined Access (SDA) solution. Intent-based Networking overview DNA Center overview. DNA Center as a Platform. DNA Center Architecture & Design. DNA Center Installation DNA Center/Identity Services Engine (ISE) Integration ISE Integration configuration in DNA Center. DNA - Global - Add servers (e.g. ISE server(s)). DNA Center integration configuration in ISE. Approve pxGrid in ISE.Verify DNA/ISE integration DNA Center - Device Inventory Add networks devices to the DNA Center device inventory. Verify DNA Center Inventory configuration. DNA Center - Design - Network Hierarchy. Verify DNA Center - design configuration DNA Center - Design - Software Image Management (SWIM) Review SWIM image repository listing. Create golden software image & role. Verify golden software image creation DNA Center - Design ? Templates and Policies Templates ? Apache Velocity Engine. Command Runner. Policies: Group-Based, Application,Traffic Copy, IP-Based DNA Center - Provision Configuration Add devices to newly created sites/locations. Plug and Play (PnP). Verify DNA Center - provision configuration. DNA Center - Assurance Collection. DNA Center ? Administration

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Technology Consultants, System AdministratorsTechnical Architects, and Support Consultants. Overview Understand and use the Monitoring and Alerting Infrastructure (MAI) for monitoring the system landscape with SAP Solution ManagerSetup and Configure the monitoring types System Monitoring, Self- Monitoring, End-user Experience, Integration Monitoring, Job & BI MonitoringUse the features of the Technical Monitoring Work CenterUse Technical Reporting options (EWA, SL Reporting, Interactive Reporting)Use the SAP Solution Manager Administration work center for Troubleshooting In this course, students learn to understand and use the Monitoring and Alerting Infrastructure (MAI) for monitoring the system landscape with SAP Solution Manager Setup and configure the monitoring types. Course Outline Get an overview about the Technical Monitoring in SAP Solution Manager 7.1 Get an overview about the Monitoring and Alerting Infrastructure (MAI) architecture Get a deep understanding about Monitoring Templates Using the Alert Inbox including Guided Procedures Configure Work Mode Management and Notification Management Configure and using System Monitoring Configure and using Interface Channel Monitoring and Connection Monitoring Configure and using End-user Experience Monitoring Configure and using BI-Monitoring and Job Monitoring Configure and using PI-Monitoring, Message Flow Monitoring and Workflow Monitoring Using Technical Reporting (EarlyWatch Alerts, Service Level Reporting, Interactive Reporting and Dashboards) Get an overview about SAP IT Infrastructure Management Get an overview about SAP Mobile Apps for the Monitoring and Alerting Infrastructure (MAI) Configure and using SAP Solution Manager Self-Monitoring and Self Diagnosis Using Monitoring and Alerting Infrastructure Analysis Tools

Duration 2 Days 12 CPD hours This course is intended for Technical professionals who support, install, deploy, or administer Check Point products in Cloud Environments. Overview Explain the nature of the cloud environment. Describe the five pillars of cloud architecture. Explain the Basics of Cloud Infrastructure. Explain the Basics of Cloud Automation. Explain Check Point Security Management and How it Applies to CloudGuard. Describe CloudGuard Security Gateway offerings. Describe Cloud Load Balancers. Explain CloudGuard Licensing. Explain the different Deployment options and architectures for CloudGuard. Explain how and why CloudGuard is automated. Describe the functions of CloudGuard that can be automated. Describe the tools used to automate CloudGuard. Explain CloudGuard Automation Requirements. Explain basic troubleshooting techniques specific to Check Point Security Management Servers and Security Gateways. Describe the steps for Troubleshooting CloudGuard Network Installation. Explain the tools and techniques used to troubleshoot CloudGuard Network Automation. Explain the need for Cloud Security Posture Management. Describe the posture management tools available in CloudGuard. Explain methods for correcting Cloud Security Posture Management issues. Learn basic concepts and develop skills necessary to administer Check Point CloudGuard security solutions Course Outline Deploy a Security Management Server in the Cloud. Install a Security Gateway Image. Create Virtual Networks. Deploy Internal and External Load Balancers Deploy a Security Gateway Using Templates. Assign Public IP Addresses to Cloud Devices Create Web Servers in the Cloud. Configure North-South Traffic Policy. Configure East-West Traffic Policy and Routes. Troubleshoot North-South Traffic Issues. Troubleshoot East-West Traffic Issues.

Duration 2 Days 12 CPD hours This course is intended for This course is designed for administrators of IBM WebSphere Application Server Liberty Profile. Overview After completing this course, you should be able to: Describe the WebSphere Liberty Profile architecture Create a Liberty profile server Use the Admin Center to manage Liberty servers Deploy clusters of Liberty servers Use the collective controller Use Jython scripts to administer Liberty servers Configure Dynamic Routing Configure the auto scaling feature and define auto scaling policies Configure SSL communication in Liberty Use the IBM HTTP and web server plug-in with Liberty servers his course teaches you the skills that are needed to manage Liberty servers and collectives.The course is designed for application server administrators. You learn how to use the graphical Admin Center and the command line scripting to manage servers from a collective controller. The course also covers how to deploy a cluster of packaged servers for Liberty runtimes, view the deployment environment, and view basic performance metrics.You learn how to use the Dynamic Routing feature of Liberty to enable routing of HTTP requests to collective members. You also configure the auto-scaling and health management features for Liberty.Finally, you learn how to secure Liberty and enable SSL communication in Liberty. Course introduction Introduction to Liberty administration and runtime architecture Multi-server management Exercise: Managing Liberty collectives with the Admin Center Administration and application deployment with scripting Exercise: WebSphere Liberty administration by using Jython Scripts Dynamic Routing Exercise: Dynamic Routing Auto-scaling in Liberty Exercise: Auto-scaling Securing Liberty Exercise: Using the IBM HTTP Server with SSL to a Liberty server Course summary