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54467 AR courses

Call Center Training and Operations Course

5.0(2)

By Training Express

Unearth the past from the comfort of your home with our Archaeology Online Diploma Course — your gateway to exploring ancient civilisations, long-lost artefacts, and the silent stories buried beneath centuries of soil. Designed for the curious mind, this engaging online course walks you through the foundations of archaeological theory, historical timelines, excavation methodologies (in theory only, no mud required), and how to piece together the puzzle of human history using evidence left behind. Whether you're a history enthusiast, an aspiring researcher, or just someone with an eye for mystery and a soft spot for ancient ruins, this course is structured to suit all backgrounds. With easily digestible modules, insightful content, and flexible learning, it’s the ideal way to feed your fascination for the past — without dusting off a single stone. Study at your own pace and let your imagination dig a little deeper into the secrets of human civilisation. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Call Centre Module 02 : Traits of a Call Centre Agent Module 03 : Agent and Customer Relationship Module 04 : Telephone Etiquettes Module 05 : Communication Skills Module 06 : Scripts and Negotiation Techniques Module 07 : Managing Difficult Customers Module 08 : Call Centre Metrics and Benchmarking Module 09 : Call Centre Technology and Trends Learning Outcomes: Enhance your customer service abilities. Develop strong communication skills. Handle difficult customers with confidence. Understand call centre metrics and benchmarks. Stay updated with industry technology and trends. Acquire negotiation techniques for successful interactions. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Call Centre Agents Customer Service Representatives Entry-level Sales and Marketing Professionals Individuals looking to improve their communication skills Recent graduates seeking a career in customer service Anyone interested in the call centre industry Career path Call Centre Agent Customer Service Representative Telemarketing Executive Sales Support Specialist Complaints Handler Customer Relations Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Call Center Training and Operations Course
Delivered Online On Demand1 hour
£12

Security Officer Training Course

5.0(1)

By Course Gate

Enroll in our Security Officer Training course to become a proficient security professional. Learn essential skills such as risk management, crime prevention, and effective security strategies. Complete the course to earn your certification and advance your career in the security field.

Security Officer Training Course
Delivered Online On Demand11 hours 15 minutes
£11.99

Graph Theory Algorithms

By The Teachers Training

Demystify the power of graphs and unlock their potential with our Graph Theory Algorithms Course. Master fundamental algorithms like Depth-First Search and Breadth-First Search, explore pathfinding techniques, and delve into advanced graph concepts. Enrol now to sharpen your skills and become proficient in graph theory.

Graph Theory Algorithms
Delivered Online On Demand9 hours
£15

Creative Writing Training

By The Teachers Training

Unlock your inner storyteller with Creative Writing Training Course. Develop your craft, master different genres, and bring your unique voice to life. Whether you're a beginner or looking to refine your skills, find your path to creative expression.

Creative Writing Training
Delivered Online On Demand22 hours
£15

NFT for Beginners - CPD Accredited

By Imperial Academy

CPD Accredited | Free PDF Certificate | 20 CPD Points | Lifetime Access | Tutor Support

NFT for Beginners - CPD Accredited
Delivered Online On Demand
£15

Anti-Bullying Course

5.0(1)

By Course Gate

You are the luckiest person on earth if you haven't been subjected to bullying in your life. Almost everyone has at least once become a victim of bullying whether it be in person or online. Sometimes bullying takes things too far and it can leave a permanent scratch (trauma) in our mind. Don't you wish you knew how you could avoid being bullied or restrain the bullies? However, maybe now can do it. This course will teach you how to avoid being bullied and restrain the bullies for good. Knowing the definitions, laws, and the motives of the bullying will definitely make you more aware about it and thus you will be able to stop the bullying around you. Who is this course for? Anti-Bullying Course is suitable for anyone who want to gain extensive knowledge, potential experience, and professional skills in the related field. Requirements Our Anti-Bullying Course is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Anti-Bullying Course Overview 00:15:00 Defining Bullying 00:15:00 Why Bullies Do What They Do 00:15:00 Building a Shield Against Bullies 00:15:00 What to Do If It Happens to You 00:30:00 What to Do If You Witness Bullying 00:15:00 Creating an Anti-Bullying Workplace 00:15:00 The Law on Bullying 00:15:00 Mock Exam Mock Exam- Anti-Bullying Course 00:20:00 Final Exam Final Exam- Anti-Bullying Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Anti-Bullying Course
Delivered Online On Demand2 hours 55 minutes
£11.99

Cash Flow Management and Forecasting

5.0(1)

By Course Gate

Sound cash management procedures guarantee your business is running at its optimal level, and if you haven't given thought to your business's cash management procedures, then you are in luck! We have designed this Cash Flow Management and Forecasting course in which you will learn about the benefits of cash management, follows with forecasting, capital flow, capital flow planning and management, how to deal with the debt, improvements to the cash flow, different challenges concerning cash flow, managing personal cash flow, and so much more. In addition to all of that, you will learn various practices that help in overcoming your debt and recover the cash flow situation. Lastly, you will learn more about forecasting sales and traffic to manage your flow. Who is this course for? Cash Flow Management and Forecasting is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Cash Flow Management and Forecasting is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Introduction to the course Introduction FREE 00:03:00 Forecasting Forecasting 00:07:00 Cashflow Management What is Cashflow? 00:05:00 Planning and Management 00:08:00 Planning Part 2 00:12:00 Where it can go Wrong 00:09:00 Personal Cashflow Analysis 00:05:00 Personal Cashflow Analysis my Numbers Story 00:06:00 Debt 00:10:00 Concluding lecture Conclusion 00:04:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Cash Flow Management and Forecasting
Delivered Online On Demand1 hour 9 minutes
£11.99

Child Behaviour Diploma

By The Teachers Training

Our comprehensive Child Behaviour Diploma course delves into the fascinating world of child psychology and development. Whether you’re a parent seeking insights or a professional navigating the challenges of working with children, this diploma equips you with essential knowledge. Explore attachment theory, parenting styles, and early exposure factors. Learn to recognize and support children dealing with mental health issues such as anxiety, bipolar disorders, and neurodevelopmental conditions. Secure your spot in this transformative journey toward a more loving and connected parent-child relationship1

Child Behaviour Diploma
Delivered Online On Demand5 hours
£15

Mortgage Advice Essentials

5.0(1)

By Course Gate

Master the essentials of mortgage advising with our comprehensive Mortgage Advice Essentials course. Ideal for aspiring mortgage advisors, financial professionals, and those looking to deepen their knowledge of the mortgage industry.

Mortgage Advice Essentials
Delivered Online On Demand2 hours 9 minutes
£11.99

Environmental Awareness Training

5.0(1)

By Course Gate

Gain essential skills and knowledge to tackle environmental issues with our Environmental Awareness Training course. Ideal for employees, managers, business owners, and concerned citizens. Enrol now!

Environmental Awareness Training
Delivered Online On Demand1 hour 3 minutes
£11.99