1821 AR courses in Cardiff

Our teams are increasingly built from colleagues from around the world, each of whom has their own unique culture and communication style. We can help you embrace, enjoy and harness the diversity in teams for incredible outcomes! This course includes: The impact on the team of language and cultural differences Communication techniques for an effective global team The importance of clarity and commitment The difference in planning and scheduling across cultures Different perceptions of power and leadership Leveraging the diversity in your team

Our organisations are increasingly diverse and a cultural mix in training brings a fantastic variety of learning styles and sometimes barriers, too. Help managers and trainers understand the impact of different cultures and nationalities in the training room and make simple adjustments to ensure training is effective for all. Who are you training? Culture and its impact on learning Breaking down cultural learning barriers Intercultural communication Cultural competency and its importance in the training room Training techniques for the diverse classroom Effective questioning and concept checking Having a global mindset

The shortage of electricians has lead to an increased demand nationwide and in turn a sharp rise in salary. Our training solutions can help you gain nationally recognised qualifications such as City & Guilds and NVQ. Not only you will train in state-of-the-art training centres, but you can also have the opportunity to attain the Work Based Performance Units and complete a portfolio of diverse evidence of onsite work.

Support culture change by giving line managers the skills to look at practices within their areas, role model appropriately and address unacceptable behaviours. Our dynamic, assertive trainer for EDI has a very practical approach, with plenty of real-life examples to help participants view the subject from a new angle

At SWAT Taekwon-Do, we offer classes designed to teach the Korean art of Taekwon-Do to individuals of all ages and skill levels. Whether you’re a beginner looking to try something new or an experienced martial artist looking to refine your technique, our classes provide a supportive and challenging environment to help you achieve your goals. We believe in providing the best possible experience for our students, which is why we require new students to get in touch with us before attending any classes. This allows us to understand your goals and place you in the appropriate class based on your skill level and experience, ensuring that you receive the personalised attention you deserve. Our classes cover a wide range of techniques and skills, including patterns, sparring, self-defence, and much more. Taekwon-Do is not just a physical activity but also a mental discipline. Our experienced instructors place a strong emphasis on developing focus, discipline, and mental toughness in addition to physical skills, helping you become a well-rounded martial artist. We understand that our students have busy schedules, which is why we offer a variety of class times throughout the week to accommodate different lifestyles. Our dedicated instructors are committed to providing a safe and welcoming environment for all students, ensuring that you can enjoy your Taekwon-Do journey with us. Ready to take the first step on your Taekwon-Do journey with SWAT? Contact us today to learn more about our classes and get started on your martial arts training. We can’t wait to help you achieve your goals!

You can handle the tough stuff with the help of this comprehensive, interactive and thought-provoking course. Our trainers are experienced managers who will guide and support you through the intricacies of people and personal management. The key responsibilities of the manager A manager’s impact on the business and its staff Being a role model Communicating with confidence Questioning skills Managing hybrid teams Assertiveness techniques Managing team performance with ease Giving great feedback Prioritising like a winner Time management techniques Delegating effectively

Understanding cultural differences in the global sales environment is critical to your salespeople’s success. Developing their intercultural communication skills and knowledge of the sales and negotiation techniques of different cultures and nationalities, will help them to ensure relationships are as effective and rewarding as possible. Bespoke courses include: The impact of language and cultural differences on the sales environment Communication techniques in international sales Effective sales questions A global mindset Culture and its impact on sales Delivering on different cultural expectations Perceptions of time across cultures and the impact on sales cycles and timelines

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

This short course will aid contracting, procurement and sales professionals in understanding the essential principles of terms and conditions that are the vital components of any contract.

This course is suitable for operatives required to Work at Height, providing a sound foundation on the requirements of the Work at Height Regulations 2005 in conjunction with a basic understanding of the types of fall protection systems and equipment available, its use, its limitations and unsafe practices. Suitable for individuals working around but not directly Working at Height. It allows the delegate to identify a working at height area and understand the procedures and regulations that control it. Book via our website @ ESS | Working at Height Module 1 - Safe Work at Height Awareness | Vp ESS (vp-ess.com) or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346