47961 AR courses in Cardiff delivered Online

This course is for customer service professionals, team leaders and technical experts who need to get that extra edge when they email or call their customers.

One of the keys to success today is our ability to effectively influence others.

ICA Specialist Certificate in Money Laundering Risk in Correspondent Banking Analyse the fundamentals of correspondent banking and the vulnerabilities that may allow for money laundering. Explore the risk assessment and management approaches and the importance of robust due diligence as risk control. ICA Specialist Certificates, awarded in association with Alliance Manchester Business School, the University of Manchester, will help you quickly gain actionable knowledge to boost your confidence and credibility. What will I learn? When you undertake the course, in addition to the essential concepts of AML and CTF, you will cover the following areas: Essential AML concepts Fundamentals of correspondent banking Regulatory frameworks Money laundering risk is inherent in correspondent banking Approaching due diligence in correspondent banking Monitoring Sanctions

ICA Specialist Certificate in Money Laundering Risk in Betting and Gaming Whether you work in the betting and gaming industry or have a customer that does, this accessible course will help you get to grips with money laundering risks associated with this sector and how to mitigate them. ICA Specialist Certificates, awarded in association with Alliance Manchester Business School, the University of Manchester, will help you quickly gain actionable knowledge to boost your confidence and credibility. In addition to the essential concepts of AML and CTF, you will also cover the following areas: Essential AML concepts The gambling market- a summary Money laundering risks in gambling Risk based approach, culture & governance AML in operation Market outlook

ICA Specialist Certificate in Trade Based Money Laundering Trade-based money laundering is a highly effective way to launder the proceeds of crime or finance terrorism. By exploiting the complexities of international trade, criminals can transmit vast amounts of value across borders and fund wider organised crime. This course will enable you to understand and compare trade-based money laundering typologies such as variable pricing and goods, understand how financial crime risk can manifest and be mitigated against in this huge global marketplace. ICA Specialist Certificates, awarded in association with Alliance Manchester Business School, the University of Manchester, will help you quickly gain actionable knowledge to boost your confidence and credibility. What will I learn? In addition to the essential concepts of AML and CTF, you will also cover the following areas: International trade and receivables finance Introduction to money laundering, terrorist financing and proliferation International laws, regulations and industry guidance Managing risk Money laundering typologies Terrorist financing, resourcing and sanctions Further financial crime risk considerations

ICA Specialist Certificate in Conduct Risk Do you know what good conduct looks like for a firm and what it looks like for customers? Are you aware of the impacts of poor conduct? Equip yourself with the knowledge and skills to be able to answer these questions and more. Discover conduct and conduct risk in the context of governance risk and compliance (GRC) frameworks Review examples of good conduct and how they contribute to good customer and market outcomes Get to grips with conduct in practice including the UK Senior Managers and Certification Regime, MiFID II, GDPR, handling complaints and vulnerable customers ICA Specialist Certificates, awarded in association with Alliance Manchester Business School, the University of Manchester, will help you quickly gain actionable knowledge to boost your confidence and credibility. What will I learn? Development of the conduct agenda Core components of conduct risk What does good conduct look like for a firm? Know your responsibilities and accountabilities What does good conduct look like for customers? Meeting the customer's objectives ~ the outcomes-focused approach The importance of good market conduct Non-financial misconduct Understanding a conduct framework in practice - the Senior Managers & Certification Regime (UK)

This programme has been specifically designed to help experienced trainers, facilitators and coaches use Everything DiSC and the Five Behaviours assessments, and deliver workshops, with their own clients and in-house teams.

Introduction to Project Management (Virtual) This course provides practical insights into what is project management and how it is performed in a structured manner.You will learn how projects are selected, initiated, planned, executed, monitored and control, as well as closed, which could serve you ubiquitously. The goal of this course is to provide a minimally essential orientation to practical project management concepts, tools, and techniques. You will be provided with enough of these that can be applied from both a project manager and a key stakeholder perspective. Getting Started Introductions Course orientation Participants' expectations Foundation Concepts Key terms and concepts Organizational framework Leadership framework Originating and Initiating Originating projects Initiating projects Planning Planning overview Scope and quality planning Resources and risk planning Schedule and cost planning Project baselining Executing and Controlling Executing Monitoring and Controlling Closing Project closing overview Closing administratively Closing financially

Estimating for Business Analysts: Virtual In-House Training A business analyst does not have authority to estimate the project and will not be held responsible for the project staying within the proposed budget; however, the business analyst does participate in various planning exercises with the project team. Many times the business analyst is on his or her own, required to provide estimates of how long it will take to perform their tasks. This course acquaints you with the basics of estimating from the point of view of the business analyst, emphasizing time estimates for the work. It also covers some of the product cost estimates that a business analyst may have to provide when the business is performing a cost/benefit analysis for the project. What you will Learn You'll learn how to: Translate business needs and requirements into estimates Estimate durations using a variety of techniques Negotiate differences in estimates Getting Started Introductions Course structure Course goals and objectives Foundation Concepts The importance of estimating to a business analyst The good and bad of estimating The project context The meaning of good estimating Focuses of estimating Characteristics of a good estimate Estimating the Time Requirements Applicable BABOK® Knowledge Areas Business Analysis Planning and Monitoring Elicitation and Collaboration Estimating the elicitation Information Gathering Plan Relative times for elicitation activities Planning and estimating the business analysis approach and activities Planning the business analysis activities Impact of process Estimating the Product Estimating the value of the product Business analyst's role Defining and determining value Function and use case points Agile estimating Planning Poker Other agile estimating techniques Negotiating estimates Negotiation techniques Negotiation approaches Summary What did we learn, and how can we implement this in our work environment?

Microsoft® Project White Belt® 2016: Virtual In-House Training This workshop serves as an introduction to the interface and features of Microsoft® Project. This workshop serves as an introduction to the interface and features of Microsoft® Project. It is kept up to date with the framework outlined by Project Management Institute's A Guide to the Project Management Body of Knowledge (PMBOK® Guide). This course will be led by an IIL-certified instructor who will outline the benefits of Microsoft Project, provide tips on using various features and common shortcuts, recommend guidelines, and discuss the application of scheduling concepts to manage project work. What you Will Learn You'll learn how to: Define key scheduling concepts and terms Effectively navigate the user interface and interpret common views Configure essential elements of a new schedule Enter and modify a task list Set dependencies between tasks Create a basic resource list and generate assignments Format targeted areas of the Gantt Chart view Prepare the schedule for printing Getting Started Introductions Course objectives Course outline Navigating the User Interface and Views The ribbon The Quick Access Toolbar General and display options Major elements on the Project screen The Gantt chart, calendar, and network diagram views The help Setting up a New Schedule New schedules from blank, templates or other files The project starting date and forward scheduling The project standard calendar and exception days Entering, Modifying, and Outlining Task Data Task entering options and edition Unscheduled tasks Duration estimates for a single task or multiple tasks Tasks organization Multi-level outline Notes to detail tasks Creating Dependencies by Setting Links The critical path Critical path calculation in Project Dynamic schedules and dependencies Link tasks in Project Displaying the critical path Entering and Assigning Resources Resource planning Resource list Resource assignments Formatting Gantt Chart View Format options for text and Gantt charts Print options