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250 Anger Management courses

Interview Skills - Level 2

By Training Tale

Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Interview Skills - Level 2 course will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this Interview Skills - Level 2 course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Learning Outcomes After completing this Interview Skills - Level 2 course, the learner will be able to: Learn how to identify achievable job goals. Gain a thorough understanding of the key qualities required for employment from an employer's perspective. Know the different types of CVs and cover letters used to apply for jobs. Know how to identify suitable job opportunities and apply for them. Understand how to prepare for an interview. Understand how to conduct yourself in an interview situation. Know how to reflect on your own performance following an interview situation. Why Choose Award in Job Search and Interview Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Interview Skills - Level 2 course. ***Courses are included in this Interview Skills - Level 2 Bundle Course Course 01: Interview Skills - Level 2 Course 02: Level 7 Life Coaching Course 03: Level 4 Copywriting Course 04: Anger Management Course 05: Dealing With Difficult People Course 06: Level 4 Time Management Course Course 07: Communication Skills Course Course 08: Level 5 Negotiation Skills Course Course 09: Workplace Stress Management Course 10: Workplace First Aid Training ***Other Benefits of Interview Skills - Level 2 Bundle Course Free 10 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Interview Skills - Level 2 course] Detailed course curriculum of the Interview Skills - Level 2 Course: Module 01: Preparing to Achieve Own Job Goals Understand how to identify achievable job goals Understand the key qualities required for employment from an employer perspective Be able to identify own employability skills Module 02: Promoting Yourself and Preparing for a Job Interview Know the different types of CV and cover letter used to apply for jobs Understand where and how to search for jobs Be able to identify suitable job opportunities and apply for them Understand how to prepare for an interview Be able to conduct self in an interview situation Be able to reflect on own performance following an interview situation --------------------- Assessment Method After completing each module of the Interview Skills - Level 2 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Interview Skills - Level 2 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Interview Skills - Level 2 course is ideal for anyone who wants to learn how to apply for the job they want. Requirements There are no specific requirements for this Interview Skills - Level 2 course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Interview Skills - Level 2
Delivered Online On Demand3 days
£39

Level 2 Employability Skills

By Training Tale

This Level 2 Employability Skills course is designed for students who want to improve their employability skills and prepare for the world of work. This Level 2 Employability Skills course aims to help learners develop and improve skills required for the workplace and increase learners' confidence and communication skills to prepare them for employment or a change in employment. This Level 2 Employability Skills course will make you more aware of what employers are currently looking for when hiring new employees and how you can make the most of your technical qualifications, skills, experience, and personal qualifications when applying for jobs. Apart from technical qualifications, the Level 2 Employability Skills course considers a variety of generic skills and capabilities that employers look for. Learning Outcomes After completing this Level 2 Employability Skills course, you will be able to: Understand a Mindset that can improve employability. Know how to deal with your first days at work. Recognise the key motivators and de-motivators that impact work situations. Understand how to set your targets. Understand how to manage time. Know how to present yourself. Know how to solve problems in a place of work. Recognise creative thinking. Know how to work in a team. Know how to deal with conflict. Gain a solid understanding of health, safety and security in the place of work. Why Choose Level 2 Employability Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 2 Employability Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 2 Employability Skills course. ***Courses are included in this Level 2 Employability Skills Course Course 01: Level 2 Employability Skills Course 02: Anger Management Course 03: Level 4 Time Management Course ***Other Benefits of Level 2 Employability Skills Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 2 Employability Skills course] Detailed course curriculum Module 01: Understanding Mindset Module 02: Dealing with Your First Days at Work Module 03: Understanding Motivation Module 04: Setting Your Targets Module 05: Managing Your Time Module 06: Presenting Yourself Module 07: Problem Solving in a Place of Work Module 08: Creative Thinking Module 09: Understanding Risk Module 10: Working in a Team Module 11: Dealing with Conflict Module 12: Health, Safety and Security in the Place of Work ------------------ Assessment Method After completing each module of the Level 2 Employability Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 2 Employability Skills course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 2 Employability Skills course is ideal for people looking for employment or a change in employment. Requirements There are no specific requirements for this Level 2 Employability Skills course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Level 2 Employability Skills
Delivered Online On Demand16 hours
£12

Customer Service Helpdesk & Virtual Assistant Level 2

By Training Tale

Customer Service Helpdesk & Virtual Assistant Level 2 Training Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this Customer Service course right now. This Level 2 Customer Service course is ideal for both job seekers and current employees. An organization's success is determined by the quality of its Customer Service and supports in the business world. The modern consumer prefers brands that prioritize customer service over product selection and even low prices. Customer loyalty cannot be bought at any price, but it can be obtained through excellent customer service. If you are trying to secure your first job or advance your current customer service career, this Customer Service course will make a difference. Take the first big step toward realizing your full potential today with our support of Customer Service course. Special Offers of this Customer Service: Customer Service Course This Customer Service: Customer Service Course includes a FREE PDF Certificate. Lifetime access to this Customer Service: Customer Service Course Instant access to this Customer Service: Customer Service Course Get FREE Tutor Support from Monday to Friday in this Customer Service: Customer Service Course Courses are included with this Customer Service: Customer Service Course Course 01: Level 2 Customer Service Course 02: Dealing With Difficult People Course 03: Anger Management Course 04: Level 4 Time Management Course 05: Minute Taking Course 06: Communication Skills Course 07: Workplace Stress Management [ Note: Free PDF certificate as soon as completing the Customer Service: Customer Service Course] Customer Service Helpdesk & Virtual Assistant Level 2 Training Course Curriculum of Customer Service: Customer Service Course Industry Experts Designed this Customer Service: Customer Service Course into 05 detailed modules. Assessment Method of Customer Service After completing each module of the Customer Service: Customer Service Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Customer Service After completing the MCQ/Assignment assessment for this Customer Service: Customer Service Course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Customer Service Helpdesk & Virtual Assistant Level 2 Training This Customer Service: Customer Service Course is ideal for anyone looking for a rewarding job in customer service. Special Note: Our Course is not a regulated Customer Service: Customer Service Course. If You want to get qualified, you can consider following options: Level 1 Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Diploma for Customer Service Skills (RQF) Level 3 Diploma in Customer Service (RQF) Level 4 NVQ Diploma in Customer Service (RQF) Requirements Customer Service Helpdesk & Virtual Assistant Level 2 Training Students who intend to enrol in this Customer Service: Customer Service Course must meet the following requirements: Customer Service: Good command of the English language Customer Service: Must be vivacious and self-driven Customer Service: Basic computer knowledge Customer Service: A minimum of 16 years of age is required Career path Customer Service Helpdesk & Virtual Assistant Level 2 Training Customer service skills are important, so this Customer Service: Customer Service Course will enhance your CV and can help you advance in many areas. Certificates Certificate of completion Digital certificate - Included

Customer Service Helpdesk & Virtual Assistant Level 2
Delivered Online On Demand20 hours
£12

Life Coaching Level 7 Course

By Training Tale

>> Life Coaching This Life Coaching course is an invaluable resource for anyone looking to improve their situation or turn their passion for helping others into a rewarding career. In today's world, job markets are fiercely competitive. If you lack solid organizational skills, communication skills, and strong listening skills, landing your dream job will be extremely difficult. This course covers all of these topics in-depth to help you improve your skills in those areas. This Life Coaching course will teach you about the duties and responsibilities of a professional life coach, common reasons for consulting with life coaches, how communication skills affect consultation quality, and an introduction to essential life coaching tools and techniques. So do not miss out on this once-in-a-lifetime opportunity and enrol now. When dealing with clients and bosses and during job interviews and presentations, intelligent body language is essential. This course will also teach you how to effectively manage your body language and facial expressions. Do not miss out on this great opportunity; enrol today. Learning Outcomes After completing the Life Coaching course, you will be able to: Describe the roles and goals of life coaching. Determine the most common reasons for consulting with a life coach. Describe everything about coaching. Develop your listening and communication skills and your understanding of how communication affects the quality of consultations. Use neuro-linguistic programming and put it into practice. Determine how body language plays a part in life coaching. Describe the most up-to-date life coaching strategies and processes. Investigate the possibility of owning a life coaching company. Improve your public speaking and negotiating abilities. ***Course Included*** Main Course: Life Coaching **Free Courses** Course 01: Anger Management Course 02: Level 5 Diploma in Business Analysis >> Life Coaching Course curriculum Module 1: Life Coaching Fundamentals Module 2: The Process of Life Coaching Module 3: Emerging Communication Skills Module 4: Introduction to Neuro-Linguistics Programming (NLP) Module 5: Mental Skills Development Module 6: Physical Skills Development Module 7: Body Language Module 8: Emerging Organizational Skills Module 9: Developing Creativity Module 10: Improving Presentation Skills Module 11: Developing Effective Negotiation Skills Module 12: Managing Your First Impression Assessment Method After completing each module of the Life Coaching Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Life Coaching course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? >> Life Coaching This Life Coaching course is perfect for: Life Coaches Students Fresh Graduates Job Seekers Requirements >> Life Coaching There are no specific requirements for this Life Coaching course because it does not require any advanced knowledge or skills. Career path >> Life Coaching This Life Coaching course gives you a brand-new way to break into the related employment market. It enables you to get extensive experience and the necessary skill in a short time. By introducing new skills to your CV, you will be able to progress your career and become more successful in your chosen industry. Certificates Certificate of completion Digital certificate - Included

Life Coaching Level 7 Course
Delivered Online On Demand7 hours
£12

Workplace Stress Management

By Training Tale

Every day, we are exposed to stress, and many people work in stressful environments. Stress can be good in some situations, but it can also deter people from performing well at work. In other cases, stress can become debilitating to the point of affecting your well-being. This Workplace Stress Management course will provide you with the knowledge and tools you need to manage stress in any situation, including the workplace. This comprehensive course will help you succeed when dealing with stress and eventually overcoming stressful situations. This course includes cognitive therapy and stress-releasing practices. It explains how the mind and body react to depression and the relationship between stress and the immune system. It also demonstrates various organisational practices designed to foster a positive working environment among employees. By the end of the Workplace Stress Management course, you will better understand stress management and how to apply it in real life to become stress-free. Learning Outcomes After completing this Workplace Stress Management Course, the learner will be able to: Gain a thorough understanding of workplace stress. Gain in-depth knowledge about rational and irrational beliefs. Understand the ABC framework of REBT. Understand Cognitive Behavioural Therapy (CBT) in the workplace. Know how to identify and Challenge distorted negative thoughts. Why Choose this Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Workplace Stress Management. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. ***Workplace Stress Management Bundle Course Course 01: Workplace Stress Management Course Course 02: Report Writing Course Course 03: Working at Height Training Course Course 04: Facilities Management Diploma Course 05: RIDDOR Training Course 06: Anger Management Course 07: Communication Skills Course ***Other Benefits of Workplace Stress Management Bundle Course Free 7 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Workplace Stress Management Course] Detailed course curriculum of this Workplace Stress Management Course Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion Module 07: Identifying and Challenging Distorted Negative Thoughts ---------------- Assessment Method After completing each module of the Workplace Stress Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Workplace Stress Management Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Workplace Stress Management course is suitable for anyone whose work or personal life suffers from stressful thoughts. Requirements There are no specific requirements for this Stress Management in Workplace course because it does not require any advanced knowledge or skills. Career path This Workplace Stress Management course will help candidates be complete and compatible in their professional careers. Certificates Certificate of completion Digital certificate - Included

Workplace Stress Management
Delivered Online On Demand35 hours
£12

Life Coaching - CPD Accredited

By Training Tale

Life Coaching: Life Coaching Course Online The Life Coaching: Life Coaching Course Online "Empowering the Next Generation" is now available! "What is Life Coaching?" is one of the most frequently posed queries. Giving advice is only one aspect of life coaching: life coaching courses. Life Coaching: Life Coaching Course involves getting to know the client and helping them figure out what they can do to reach their objectives. Understanding your client's needs and the adjustments they must make in order to better their lives is crucial if you want to be a successful life coach. The Life Coaching: Life Coaching Course will introduce you to the basics of life coaching, numerous life coaching methods, and various life coaching areas before guiding you towards an awareness of your client's development of mental and physical skills. Additionally, it will show you how to assist your patients in developing greater mindfulness and self-awareness. Special Offers of this Life Coaching: Life Coaching Course This Life Coaching: Life Coaching Course includes a FREE PDF Certificate. Lifetime access to this Life Coaching: Life Coaching Course Instant access to this Life Coaching: Life Coaching Course Get FREE Tutor Support from Monday to Friday in this Life Coaching: Life Coaching Course Main Course: Level 7 Life Coaching Course Free Courses Course 01: Anger Management Course 02: Level 5 Diploma in Business Analysis [ Note: Free PDF certificate as soon as completing the Life Coaching: Life Coaching Course] Life Coaching: Life Coaching Course Online Industry Experts Designed this Life Coaching: Life Coaching Course into 12 detailed modules. Course Curriculum of Life Coaching: Life Coaching Course Module 01: Life Coaching Fundamentals Module 02: The Process of Life Coaching Module 03: Emerging Communication Skills Module 04: Introduction to Neuro-Linguistics Programming (NLP) Module 05: Mental Skills Development Module 06: Physical Skills Development Module 07: Body Language Module 08: Emerging Organizational Skills Module 09: Developing Creativity Module 10: Improving Presentation Skills Module 11: Developing Effective Negotiation Skills Module 12: Managing Your First Impression Assessment Method of Life Coaching After completing each module of the Life Coaching: Life Coaching Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Life Coaching After completing the MCQ/Assignment assessment for this Life Coaching: Life Coaching Course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Life Coaching: Life Coaching Course Online This Life Coaching: Life Coaching Course is perfect for: Life Coaches Students Fresh Graduates Job Seekers People who are serious about loving and assisting others. Anybody who wants to pursue a worthwhile and satisfying career for the rest of their lives. Requirements Life Coaching: Life Coaching Course Online Students who intend to enroll in this Life Coaching: Life Coaching Course must meet the following requirements: Life Coaching: Good command of the English language Life Coaching: Must be vivacious and self-driven. Life Coaching: Basic computer knowledge Life Coaching: A minimum of 16 years of age is required. Career path Life Coaching: Life Coaching Course Online This Life Coaching: Life Coaching Course gives you a brand-new way to break into the related employment market. It enables you to get extensive experience and the necessary skill in a short time. By introducing new skills to your CV, you will be able to progress your career and become more successful in your chosen industry. Certificates Certificate of completion Digital certificate - Included

Life Coaching - CPD Accredited
Delivered Online On Demand18 hours
£12

Level 2 Certificate in Principles of Working with People with Mental Health Needs (CPD)

4.5(3)

By Studyhub UK

24 Hour Flash Deal **33-in-1 Principles of Working with People with Mental Health Needs Mega Bundle** Principles of Working with People with Mental Health Needs Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Principles of Working with People with Mental Health Needs package online with Studyhub through our online learning platform. The Principles of Working with People with Mental Health Needs bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Principles of Working with People with Mental Health Needs course provides complete 360-degree training on Principles of Working with People with Mental Health Needs. You'll get not one, not two, not three, but thirty-three Principles of Working with People with Mental Health Needs courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Principles of Working with People with Mental Health Needs courses are yours for as long as you want them once you enrol in this course This Principles of Working with People with Mental Health Needs Bundle consists the following career oriented courses: Course 01: Mental Health Awareness and Psychiatric Disorders Course 02: Dialectical Behaviour Therapy (DBT): Counselling, Physiotherapy & Treatment Course 03: Schizophrenia Awareness: Understanding and Supporting Mental Health Course 04: Psychological Wellbeing and Crisis Intervention Course 05: Neuroscience of Brain Disorders Course 06: Child and Adolescent Counselling Course 07: Effective Strategies for Teaching Students with Learning Disabilities Course Course 08: Autism Training Course 09: Applied Behaviour Analysis (ABA) for Autism Spectrum Disorders Course 10: Play Therapy, Mental Health and Child Psychology Diploma Course 11: Counselling Children & Supporting Their Wellbeing Course 12: Emotional Intelligence: Become EQ Counsellor Course 13: Resilience Training: Developing Mental Resilience Course 14: Anger Management Course 15: Substance Misuse Awareness Diploma Course 16: Crisis and Trauma Counselling in Early Childhood Course 17: Mental Health-Self Care Course 18: Youth Work Diploma Course 19: Child Psychology Course 20: Early Childhood Mental Health: Strategies and Interventions Course 21: Safeguarding Children & Child Risk Assessment Course 22: Child Sexual Exploitation Awareness Diploma Course 23: Internet Safety: Safeguarding Children Course 24: Self Regulation in Young Children Course 25: Teaching Assistant with Autism Essential Course 26: Special Education Needs (SEN) Teaching Methodologies Course 27: SENCO - Special Educational Needs Coordination Course Course 28: Young People and Challenging Behaviour Diploma Course 29: Reactive Strategies for Challenging Behaviour of Young People Course 30: The Whole Brain Learning Approach in Child Development Course 31: Child Protection in Education Course 32: Parental Mental Health & Child Protection Course 33: Mental Health Support Worker In this exclusive Principles of Working with People with Mental Health Needs bundle, you really hit the jackpot. Here's what you get: Step by step Principles of Mental Health Needs lessons One to one assistance from Principles of Mental Health Needs professionals if you need it Innovative exams to test your knowledge after the Principles of Mental Health Needs course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all thirty-three Principles of Mental Health Needs courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Principles of Mental Health Needs certificate and transcript on the next working day Easily learn the Principles of Mental Health Needs skills and knowledge you want from the comfort of your home The Principles of Working with People with Mental Health Needs course has been prepared by focusing largely on Principles of Mental Health Needs career readiness. It has been designed by our Mental Health specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Principles of Working with People with Mental Health Needs Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Principles of Working with People with Mental Health Needs bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Principles of Working with People with Mental Health Needs Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Principles of Working with People with Mental Health Needs Elementary modules, allowing our students to grasp each lesson quickly. The Principles of Working with People with Mental Health Needs course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Principles of Working with People with Mental Health Needs training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Principles of Working with People with Mental Health Needs This course is suitable for anyone interested to further progress there career in: Level 2 Certificate in Principles of Working with People with Mental Health Needs (RQF) Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (RQF) Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Principles of Working with People with Mental Health Needs course, all you need is - A smart device A secure internet connection And a keen interest in Principles of Working with People with Mental Health Needs Career path You will be able to kickstart your Principles of Working with People with Mental Health Needs career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Principles of Working with People with Mental Health Needs career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Level 2 Certificate in Principles of Working with People with Mental Health Needs (CPD)
Delivered Online On Demand7 days
£329

Customer Service Online Training

By Compete High

Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.   Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement.    Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language   So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.   Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service   Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00

Customer Service Online Training
Delivered Online On Demand12 hours
£25

Psychotherapy Course

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Psychotherapy Course
Delivered Online On Demand4 hours 20 minutes
£25

Coping Skills: For A Better Life!

By iStudy UK

Most of the people are struggling with coping with the things around them. Some of them have coping skills. To be successful in your life, you need to cope with the challenges you face. Otherwise, any challenge will be a destruction point or obstacles in your normal life. If you can cope with matters, your life will be an easygoing one. To get the skill of coping, you need to know the skills, strategy and tools to apply in real life properly. Coping skills are really crucial tools in life. Without coping skills, you will crush or getting frustrated. With the coping skills, you will succeed and grow well. This Coping Skills course is for you! The best coping skills you can learn here designed and presented by an International Trainer Prof. Paul J. Cline. The trainer will describe you the best coping skills that make your life better. Coping skills can provide you with happiness and decrease stress from your life, which can also be shared with your friends and family.  This course is one of the trending courses in the UK. You will gain the necessary skills to perform well in this field. Specific modules in this course are designed to teach you the whole thing you need to know to become a successful professional in this sector. You can study this course at your own pace. Within a few hours, you will get an accredited certificate in this course. You can access the course easily from anywhere at any time. This course is designed for students, professionals and for those who have a keen interest to know about this topic. Carb cycling helps people progressing in their diets and successfully losing weight. What will you learn? Know how to overcome stress Know how to solve a problem Decease negative vibe of talk Learn how to relieve muscular tension Understand and boost self-esteem Understand boosting the relationship skills Learn to utilize the power of habits Increase the power of your communication skills G the power of acceptance Get relaxed your thoughts and mind Boost up your personal power. Who this course is for: Anyone can take this course People who want to lessen stress Therapists People in the helping field Psychology buffs & students Requirements Basic / Simple Computer Skills Basic English Career Path: If you complete the course, you will be able to know the strategies and secrets of Coping Skills. You will get all the essential skills for coping the challenges that will have a positive impact on your personal life and career. Coping Skills will give you mental satisfaction. Ultimately, you can get sound health and can manage tough situations. After completing this course, you will be able to gain the necessary knowledge and skills required to succeed in this sector. All our courses are IAO accredited. Introduction Goals & Resources FREE 00:07:00 Beginning Concepts FREE 00:13:00 Reprogramming Your Mind 00:09:00 Escaping Your 'Story' 00:06:00 Boosting Your Personal Power! 00:07:00 The Power Of Modeling & Language 00:07:00 The Power Of Choice 00:03:00 Critical Thinking Skills 00:09:00 The Power Of Habit 00:05:00 The Twin Powers Of Attitude & Acceptance 00:09:00 Some Keys To Happiness 00:18:00 MORE Coping Skills! 00:16:00 Improving Communication 00:12:00 Anger Management Skills 00:12:00 BONUS VIDEOS - MORE TIPS & TOOLS! BONUS VIDEO - More Coping Skills - Part 1 00:23:00 BONUS VIDEO - More Coping Skills - Part 2 00:11:00 BONUS VIDEO - More Coping Skills - Part 3 00:22:00

Coping Skills: For A Better Life!
Delivered Online On Demand3 hours 9 minutes
£25