Conflict Resolution Skills (Virtual) Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans
Project Communication Skills: In-House Training Communication is the single most critical project success factor. When effective, projects get executed on time, within budget, and with objectives being met. But that isn't all. Strong communication also nurtures healthy team relationships. And in today's highly diverse world, where projects are often fast-paced, complex, and virtual, that is more important than ever. Strong communication skills foster cultural awareness, trust, and empathy. Together, they contribute greatly to project success-and ultimately, to future project success. In this course, participants will actively explore best communication practices from a variety of perspectives: in-person, virtual, electronic, and via formal project documentation. In order to be transformative, however, those perspectives will be filtered further through the lens of their formal, personalized assessment. It is a powerful tool which identifies individuals' internal needs and priorities. It translates those into descriptive profiles and reports, gifting users with valuable information about themselves and others. Paired with the course's real-world activities, it will provide uniquely strategic opportunities for communicating effectively and meaningfully-and with less conflict, both personally and professionally. What You Will Learn At the end of this program, you will be able to: Identify basic elements of communication and explain how they affect teams Explore how your assessment style impacts you and how you communicate with people of other styles Infer how your style impacts the way(s) you send and interpret emails and instant messages Analyze real world email and instant messaging practices to determine how they affect communication and relationships Explore best practices for formal project communications and presentations Analyze how your assessment style and global diversity can contribute to both strong team communication and conflict Identify solutions for virtual team work communication challenges Getting Started Foundation Concepts Communication as a foundation skill Elements of communication Communicating across media Targeting your audience How communication impacts team performance The Assessment Framework Overview of the assessment's approach Exploring assessment report Increasing your effectiveness with other assessment styles Email and Instant Messages Preferred communications and assessment styles The email brands we create Assessment styles and email Emotion and email Email guidelines and best practices Anatomy of an email The seven deadly email sins Instant messages and other interfaces Project Communications and Presentations Communicating across the project lifecycle Project templates Structuring a presentation Delivering a presentation Interpersonal and Team Communication Skills Communication styles and techniques Managing conflict in a project environment Styles and conflict Communication and global team leadership Virtual Communication Leading global virtual teams Virtual processes and technology Virtual team leadership
Project Leadership Skills (Virtual) To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What you will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity
Course Description:This intensive two-day course on the Fundamentals of Dermatology for Primary Care is highly relevant for healthcare professionals in primary care, especially those lacking dermatology in their post-registration training. The course offers an opportunity to advance in practice, gain relevant competencies, and enhance clinical confidence for improved patient care.Introduction:Understanding dermatology care is vital in general practice, given that 10-15% of the primary care workload involves dermatology. Common skin conditions have a significant psychological impact on patients. The course emphasizes the importance of proper skin assessment, accurate diagnosis, and effective patient self-management for better treatment outcomes.Day One:- 09:15 AM: Coffee and registration- 09:30 AM: Introduction and course objectives- 09:40 AM: Anatomy and physiology of normal skin- 10:00 AM: Pathophysiology of acne, eczema, and psoriasis - understanding skin changes- 10:45 AM: Coffee break- 11:00 AM: The language of dermatology - effective description- 11:45 AM: Skin assessment and history-taking - recording observations- 13:00 PM: Lunch break- 13:45 PM: Recognizing skin changes: skin lesions and skin cancer - addressing concerns- 14:00 PM: Hyper and hypo pigmentation - understanding variations- 14:30 PM: Screening for skin cancer and promoting sun safety- 15:00 PM: Dermatology resources and guidelines - accessing information- 16:00 PM: Action plan, evaluation, and resources- 16:15 PM: CloseDay Two:- 09:15 AM: Welcome back and course work review- 09:30 AM: Managing acne in primary care - practical applications and treatments- 10:30 AM: Managing psoriasis in primary care - topical treatment and demonstrations- 10:45 AM: Coffee break- 11:00 AM: Managing eczema in primary care - practical challenges and solutions- 11:45 AM: Understanding patient self-management and psycho-social aspects- 12:30 PM: Lunch break- 13:30 PM: Practical emollient workshop - exploring patient preferences- 14:15 PM: Skin infections - recognition, diagnosis, and management- 14:45 PM: Genital skin conditions - Update on lichen sclerosis recognition and treatment- 15:30 PM: Practice reviews, competencies, and reflective discussion- 16:15 PM: CloseCourse Aim:To equip primary care healthcare professionals with evidence-based knowledge and practical confidence to elevate dermatology care, improve patient support for common skin conditions, and ensure appropriate secondary care referral.Learning Outcomes (Day 1):- Develop a Strong Foundation: Understand skin anatomy and physiology for a comprehensive grasp of normal skin characteristics.- Decipher Pathophysiology: Discern the intricacies of common dermatology conditions, such as acne, eczema, and psoriasis, understanding the underlying skin changes that drive these conditions.- Master the Language of Dermatology: Gain proficiency in describing dermatological observations accurately, facilitating effective communication and reporting.- Harness the Power of Assessment: Elevate skin assessment and history-taking skills, honing the ability to document observations and pertinent patient history with precision.- Recognise Skin Changes: Sharpen the skill of identifying skin lesions and potential indicators of skin cancer, equipped with the expertise to navigate the "when to worry" challenge.- Explore Pigmentation Variations: Delve into hyper and hypo pigmentation, understanding conditions like dermatosis papulosa nigra, sebaceous hyperplasia, solar lentigo, and freckles.- Promote Sun Safety and Dermatology Education: Grasp strategies for skin cancer screening and sun safety healthcare education, contributing to proactive patient care.- Navigate Dermatology Resources: Gain insight into valuable dermatology resources and guidelines, empowering continuous learning beyond the course.Learning Outcomes (Day 2):- Enhance Practical Skills: Gain hands-on experience in managing common skin conditions like acne, psoriasis, and eczema using both over-the-counter and topical treatments.- Empower Patient Support: Engage with patients to gain insights into their experiences of self-managing chronic skin conditions, focusing on psycho-social aspects and effective coping strategies.- Immerse in Practical Emollient Workshop: Participate in a tactile workshop to understand patient preferences and choices in emollient usage.- Refine Diagnostic Skills: Develop the ability to recognize, diagnose, and manage skin infections effectively, improving overall dermatological care.- Master Genital Skin Conditions: Gain updated knowledge on recognising and treating genital skin conditions like lichen sclerosis, enhancing expertise in a specialized area.- Reflect and Consolidate: Engage in reflective discussions, reviewing competencies gained during the course and integrating newfound insights.Course Conclusion:Conclude the two-day course with a profound sense of accomplishment, armed with enriched dermatological knowledge, practical skills, and patient-centered strategies that will positively influence your professional practice.
Project Leadership Skills: Virtual In-House Training To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What You Will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity Summary and Next Steps Key concepts review Creating your personal action plan
Project Leadership Skills: In-House Training To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What You Will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity Summary and Next Steps Key concepts review Creating your personal action plan
MASTERCLASS 8 CPD POINTS 1 DAY INTENSIVE COURSE ONLINE or IN-CLINIC NOTE! After booking we will contact you for scheduling the exact course date! Courses dates are subject to change due to mentors availability. We will inform you via email if a date becomes available! On this course, we aim to help you master a technique that will set you apart from most routine cosmetic treatment providers and enable you to step into the future of advanced cosmetic. Training THEORY will enable you to understand: Anatomy Vascular Supply, Nerves on the face Contraindications Patient consultation ONE-TO-ONE Training Nose Job Masterclass You will perform this procedure on live models under the supervision and guidance of highly experienced aesthetic practitioners. You will be trained under ENT specialist. We will give you all the knowledge you need for a safe technique in your practice. A certification of training will be provided upon completion of the course. You need to be medically qualified as a doctor, dentist, nurse, pharmacist or paramedic with full governing body registration and have completed a Foundation Filler Course and to have administered a number of cases. Additional information ATTENDANCE ONLINE (Theory), IN CLINIC (Practice) COURSE LEVEL EXPERT | Masterclass Course
This course is intended for delegates who are now doing dermal fillers or whom are advanced injectors. The Brazilian Butt Lift training includes improving shape, volumizing and sculpting the area with dermal filler. We use Hyacorp MFL 2 or Genefill Products MASTERCLASS GROUP 8 CPD POINTS 1 DAY COURSE ONLINE During the Online Training day you will learn the following: Anatomy and Physiology Consultation for patients Consent forms Treatment information After care Dezinfection & Safety Indications and Contra-indications Risks, side effects Dealing with complications Marketing tips Certificate upon completion CPD All under the supervision of our fully trained aesthetics practitioners, with Medical background . You will practice on real models and optional extra Mentoring date can be provided if required! BBL is the newest of the body augmentation treatments in the cosmetic/aesthetic industry Masterclass. ONLINE BBL TRAINING COURSE IN LONDON Practice in 1-day Course Group Training Non-Surgical Liquid Brazilian Butt Lift with Hyaluronic Acid ( difference Fillers )Hayacorp MFL 2 ,Genefill contour using cannulas. Brazilian Butt lift with Fillers also called Liquid BBL has become one of the most popular non-surgical cosmetic procedures. Client’s are more than ever looking for non-surgical alternatives to the most popular cosmetic procedures. Take advantage of this ever-growing market with our one-day intensive course, extend you level of injectable procedure. Our Buttock Augmentation training course you will learn how to safely administrate the HA and effectively carry out these procedures to help your clients achieve a firmer, rounder buttock whilst saving your clients thousands on undergoing invasive surgery. The Brazilian Buttock Lift, training course consists in learning Master class injection techniques and application for the most frequently requested areas of the body under professional supervise with some of the best experts of Academy on central London. You can extend the training with Legs, Arms and Calves. With Harley Elite Academy you can learn to practice in cosmetic medicine what the most celebrities want! We will cover pertinent information including mechanism of action technique of safety, dealing with complications, dilution guidelines, and more., providing injectable protocol for the products. Contraindications Complications Management Post treatment advice You need to be medically qualified as a doctor, dentist, nurse, pharmacist or paramedic with full governing body registration and have completed a Foundation Filler Course and to have administered a number of cases.
ADVANCED 8 CPD POINTS 1 DAY INTENSIVE COURSE ONLINE or IN-CLINIC NOTE! After booking we will contact you for scheduling the exact course date! Courses dates are subject to change due to mentors availability. We will inform you via email if a date becomes available! This course theory will help you to understand: We will cover all you need to know in order for you to treat your patients confidently and safely. The Theory will cover; Anatomy and physiology Ageing Characteristic of the ideal skin booster Product Introduction Treatment Method Contraindication Complication management Pre & Post-treatment advices Using Products like Toskani, Skinecos, Jalupro etc. Using Products , PROFHILO, recommended for midd and low part of the face as well as other delicate areas of skin such as the neck, décolletage, hands or knees. Practice will enable you to learn in 1-day ONE-TO-ONE Training We will cover pertinent information including mechanism of action, safety and efficacy issues, management and treatment of complications, dilution guidelines, and more. A certification of hands-on training will be provided upon completion of the course. You will perform this procedure on live models injecting superficially and administrating the product (skinbooster) into the subcutaneous layer. This will happen under the supervision and guidance of highly experienced aesthetic practitioners. You will practice injectables with needle on; Face, Neck, Decolatege & Hands You need to be medically qualified as a doctor, dentist, nurse, pharmacist or paramedic with full governing body registration and have completed a Foundation Filler Course and to have administered a number of cases. Additional information ATTENDANCE ONLINE (Theory), IN CLINIC (Practice) COURSE LEVEL INTERMEDIATE | Advanced Course
Introduction to Wound Care via ZoomJoin us via Zoom for this informative and interactive course designed for nurses, healthcare professionals, and healthcare assistants who are new to wound management in the primary care setting. This course will empower you with the knowledge and skills to confidently manage wound care for both adults and children, ensuring the highest standards of patient care in your practice.Day OneLearning Objectives:1. Develop a comprehensive understanding of wound care in the primary care setting.2. Explore the anatomy and physiology related to wound healing.3. Learn how to assess wounds, including the various stages of wound healing.4. Understand wound infections and their management.5. Familiarize yourself with wound closure techniques such as sutures, Steri-strips, and clips.6. Gain knowledge about emollients, barrier creams, and steroids.7. Discover commonly used dressings for wound care.8. Create an action plan, evaluate your learning, and access resources for further study.Day TwoLearning Objectives:1. Review the topics covered on Day One and explore wound care formularies and pathways.2. Differentiate between leg ulcers of arterial and venous origin.3. Understand exudate management in wound care.4. Learn about the theory behind compression therapy for wound management.5. Engage in case studies to apply your knowledge.6. Explore competencies that can be achieved in practice.7. Create an action plan for your next steps, evaluate your learning, and access additional resources.Learning Outcomes for Both Days:By the end of this 2-day Introduction to Wound Care course, participants will:1. Develop a solid understanding of the physiology of wound healing, including chronic venous and arterial insufficiency.2. Acquire knowledge about topical medications and emollients commonly used in wound care.3. Familiarize themselves with a range of dressings frequently employed in wound management.4. Recognize the importance of regular wound review and supervised self-management plans.5. Engage in discussions about relevant practice problems and work toward effective solutions.6. Understand the significance of ongoing professional development in wound care practice.