4211 Analyst courses delivered Online

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, corrective action coordinators or managers; supervisors, team leaders, and process operators; anyone who wants to improve their ability to solve recurring problems. Overview At the completion of this course, you should be able to: Identify the different types of tools and techniques available Apply change management successfully Review what to look for when applying business case thinking to Root Cause Analysis Develop a process to systematically approach problems Business success is dependent on effective resolution of the problems that present themselves every day. Often the same or similar problems continue causing repeated losses in time or money and your staff become experts at fixing rather than preventing the problems. Learn to find and fix root causes and develop corrective actions that will effectively eliminate or control these problems. Section 1: RCA Foundation Concepts and Objectives Section Learning Objectives Discuss Definitions ? IT Perspective Discuss What is a problem and why do they exist? What is Root Cause? RCA Benefits and Approaches Event and Casual Analysis Event and Causal Analysis: Exercise 1c Worksheet RCA Tools for each approach Section Summary and Conclusions Section 2: Enhance use of RCA tools Why use a Particular Method Tool: Change Analysis Change Analysis Examples Tool: How to Resolve Conflict Tool: 5 Why?s Example Learning Management Problem Tool: Cause and Effect Tool: Fault Tree Analysis Why do we use Fault Tree Analysis? How does it work? Fault Tree Diagram Symbols Example #1 of FTA: Car Hits Object Tool: Failure Modes and Effects Analysis (FMEA) Example: Failure Modes and Effects Analysis Tool: Design / Application Review Section 3: Problem Resolution and Prevention Section Objectives The Secret of Solving Problems: -A Note about Statistical Control -A Note about Fire Fighting Technique: Business Process Mapping Example: IGOE Technique: Lean Six Sigma and DMAIC Lean Six Sigma Benefits Importance of Understanding the Business Process The Business Process Mandate Technique: Process Modeling Graphical Notation Standard (BPMN): -What is Business Process Modeling Notation (BPMN)? -Benefits of BPMN -Basic Components of BPMN Technique: Business Process Maturity Model Five Levels of Maturity Section 4: Capability Improvement for RCA Steps in Disciplined Problem Solving RCA as a RCA Process Key RCA Role Considerations Sustainable RCA Improvement Organizational Units Process Area Goals, Practices Specific and General Practices Specific Practice Examples Software Maturity Survey SWOT Analysis Worksheet Recognize the importance of the Change Management component in your RCA implementation Using the ADKAR Model to Communicate Change Review ADKAR© Model ? -Awareness of the need for change -Desire to participate and support the change -Knowledge on how to change -Ability to implement required skills and behaviors -Reinforcement to sustain the change The ADKAR Model: Reinforcement Section 5: Course Summary and Conclusions Plan the Proposal and Business Case Example: 1 Page Business Case Resource Guide Questions

Certified Project Manager Course Overview: The "Certified Project Manager" course is designed to equip learners with the essential knowledge and skills required for effective project management. Covering key topics such as leadership, stakeholder management, communication, and change management, this course provides a comprehensive foundation for managing projects from start to finish. It is ideal for professionals looking to enhance their project management expertise and ensure successful project delivery. By the end of this course, learners will be prepared to manage projects efficiently, aligning them with organisational goals while maintaining focus on quality, budget, and timelines. Course Description: This course offers an in-depth exploration of project management principles, including project communication, leadership, and stakeholder management. Learners will delve into project methodologies, budgeting, scheduling, and performance assessment, ensuring they can lead projects effectively within diverse environments. The curriculum also covers critical topics like change management and scope definition, preparing learners to manage projects through every stage. Through the course, learners will gain valuable insights into essential project management tools, techniques, and strategies to address challenges and optimise project outcomes. This course is structured to provide a solid foundation in project management, preparing learners for a successful career in the field. Certified Project Manager Curriculum: Module 01: Introduction & Overview Module 02: Teams & Leadership Module 03: Project Communication Module 04: Stakeholder Management Module 05: The Basics of Project Management Module 06: Scope and Requirements Module 07: Developmental Methodologies Module 08: Effective Budgets & Schedules Module 09: Project Performance Module 10: Change Management (See full curriculum) Who is this course for? Individuals seeking to develop their project management skills. Professionals aiming to advance their careers in project management. Beginners with an interest in managing projects across industries. Those seeking to understand the fundamentals of project management processes. Career Path: Project Manager Programme Manager Project Coordinator Operations Manager Team Leader Project Analyst Construction Project Manager IT Project Manager

Marketing Principles Course Overview This course on Marketing Principles provides learners with a comprehensive understanding of core marketing concepts, strategies, and the integral role marketing plays within an organisation. Through a series of well-structured modules, participants will explore key areas including marketing analysis, planning, and execution. By the end of the course, learners will have a solid foundation in creating and implementing effective marketing strategies, understanding market dynamics, and evaluating marketing performance. The course equips learners with essential marketing knowledge, ideal for enhancing career opportunities in various sectors. Course Description The Marketing Principles course delves into the essential aspects of marketing, covering areas such as situational analysis, microenvironments, and the creation of effective marketing plans. Learners will explore how organisations identify opportunities, assess industry trends, and build marketing strategies that align with business goals. Key topics include analysing market conditions, developing marketing strategies, and executing plans efficiently. Throughout the course, learners will gain a deeper understanding of marketing's role within business structures, enabling them to confidently approach marketing challenges in any industry. By the course's conclusion, participants will have acquired key skills in strategic planning and analysis. Marketing Principles Curriculum Module 01: Marketing And The Firm Module 02: Situational Marketing Analysis Module 03: Microenvironments – Industry And Market Module 04: Formulating A Marketing Plan – Building Components Module 05: Executing The Marketing Plan (See full curriculum) Who is this course for? Individuals seeking to build a strong foundation in marketing. Professionals aiming to enhance their marketing knowledge and skills. Beginners with an interest in pursuing a career in marketing. Business owners and entrepreneurs looking to improve their marketing strategy. Career Path Marketing Manager – Oversee marketing campaigns and strategies. Marketing Analyst – Research market trends and consumer behaviours. Brand Manager – Develop and manage brand strategies. Sales and Marketing Executive – Focus on product promotion and customer outreach. Digital Marketing Specialist – Utilise online platforms to promote brands and services.

Diploma in Sustainable Energy Level 5 Course Overview The Diploma in Sustainable Energy Level 5 offers a comprehensive understanding of renewable energy technologies, their application, and their role in shaping a sustainable future. This course delves into key energy sources such as solar, wind, bioenergy, and geothermal, providing learners with a solid foundation in sustainable energy practices. Learners will explore global and regional environmental impacts, and the future of renewable energy in the UK, making this course ideal for those aiming to influence energy policy, sustainability practices, or pursue careers in energy management and environmental sciences. Course Description This course covers a wide range of sustainable energy topics, including the fundamentals of solar, wind, tidal, and geothermal energy. It provides an in-depth exploration of each energy source, with a focus on both technological aspects and their broader environmental implications. Learners will gain a strong understanding of renewable energy's role in sustainable development, the impact of energy policies, and the challenges and opportunities within the UK’s energy sector. Upon completion, students will be well-equipped to contribute to the growing demand for sustainable energy solutions and pursue various roles in energy and environmental sectors. Diploma in Sustainable Energy Level 5 Curriculum Module 01: An Introduction to Sustainable Energy Module 02: Solar Energy: Thermal Module 03: Solar Energy: Photovoltaics Module 04: Wind Energy Module 05: Bioenergy Module 06: Geothermal Energy Module 07: Tidal Energy Module 08: Environmental Impacts: A Global and Regional Assessment Module 09: Renewable Energy and Sustainable Development Module 10: The Future of Renewable Energy in the UK into the 2020s and Beyond (See full curriculum) Who is this course for? Individuals seeking to understand renewable energy technologies. Professionals aiming to expand their expertise in sustainable energy solutions. Beginners with an interest in environmental sustainability and energy management. Environmental consultants or policy makers looking to enhance their knowledge of sustainable energy practices. Career Path Renewable Energy Consultant Energy Policy Analyst Sustainable Energy Project Manager Environmental Sustainability Specialist Renewable Energy Technologist Energy Efficiency Consultant

Functional Skills - IT Course Overview: The "Functional Skills - IT" course is designed to provide learners with a comprehensive understanding of essential IT concepts and skills. It covers a wide range of topics, from the basic components of information technology to more advanced areas such as networking, security, and cloud computing. This course is ideal for individuals seeking to enhance their IT skills for personal or professional development. Learners will gain a strong foundation in IT principles, which will support them in various workplace environments and allow them to apply their knowledge to real-world scenarios. Course Description: This course covers fundamental IT concepts, including the core components of information technology, hardware, software applications, and operating systems. Learners will explore topics such as networking, security, database management, and virtualisation. The course also includes an in-depth look at enterprise-level IT systems, traffic flow, and storage solutions. By the end of the course, learners will have a solid understanding of how IT systems are designed, implemented, and managed. They will gain the skills necessary to work effectively in diverse IT roles, enabling them to confidently support organisational IT needs. Functional Skills - IT Curriculum: Module 01: Introduction Module 02: Information Technology Module 03: Components of IT Module 04: Hardware Module 05: Operating System Module 06: Application/Software Module 07: Networking Module 08: Security Module 09: Traffic Flow & Enterprise Level IT Components Module 10: Storage Module 11: Database Module 12: Virtualisation & Cloud Module 13: Management & Other IT Jobs (See full curriculum) Who is this course for? Individuals seeking to develop a strong understanding of IT principles. Professionals aiming to enhance their technical skills for career progression. Beginners with an interest in information technology and related fields. Those looking to pursue a career in IT management, networking, or support roles. Career Path IT Support Technician Network Administrator Systems Analyst IT Manager Cloud Solutions Specialist Database Administrator IT Consultant Cybersecurity Specialist

Media Studies Course Overview: The Media Studies course provides a comprehensive exploration of the media landscape, covering key theories, practices, and the impact of various media forms on society. Learners will engage with subjects such as advertising, visual media, and media institutions, gaining a deep understanding of how media influences culture and communication. By the end of the course, students will have acquired valuable insights into media analysis, communication strategies, and audience engagement. This course is ideal for anyone looking to broaden their knowledge of the media industry, offering a clear foundation for further study or career progression in media-related fields. Course Description: This course delves into a range of topics that highlight the power of media in shaping public opinion and cultural norms. Learners will study the role of advertising, the development of film and visual media, and the structure of media institutions. The course also covers new media and its global influence, exploring how digital platforms have transformed communication and audience interaction. Learners will develop skills in critical thinking and media analysis, enabling them to understand the media's evolving role in society and its global implications. This course offers an engaging educational experience, fostering a deep understanding of contemporary media landscapes and equipping learners with analytical tools that are highly valuable in various media industries. Media Studies Curriculum: Module 01: Introduction to Media Studies Module 02: Media Forms and The Influence of Media Module 03: Advertising and Communication Module 04: Visual Media, Film and Cultural Studies Module 05: Media Audiences and Institutions Module 06: New Media and Globalisation (See full curriculum) Who is this course for? Individuals seeking to understand the impact of media on society. Professionals aiming to develop a deeper understanding of media dynamics. Beginners with an interest in pursuing a career in media or communications. Those wanting to explore how media shapes public perceptions and culture. Career Path: Media Analyst Advertising Executive Communications Specialist Public Relations Manager Media Planner Film and TV Production Assistant Digital Content Strategist

Compliance and Risk Management Diploma Level 5 Course Overview The Compliance and Risk Management Diploma Level 5 provides a comprehensive introduction to the fundamental principles of compliance and risk management. This course covers essential topics such as compliance audits, risk management processes, compliance ethics, and risk types, ensuring that learners gain a solid foundation in the field. Upon completion, learners will possess the knowledge and skills necessary to effectively manage compliance and risk in various organisations, enhancing their career prospects within compliance-focused roles. The course is suitable for professionals looking to upskill and those new to the field, offering valuable insights for practical application in today’s regulatory environments. Course Description This diploma-level course explores key concepts in compliance and risk management, beginning with an overview of compliance principles and progressing through modules that delve into specific areas, including risk identification, management strategies, and the ethics of compliance. The course will provide learners with a thorough understanding of compliance management systems (CMS), audit procedures, and the diverse types of risks organisations face. Learners will gain the expertise required to assess, mitigate, and manage risks while ensuring compliance with industry regulations. The curriculum includes real-world case studies and examples that will equip learners with the skills to tackle the challenges faced by businesses in maintaining regulatory adherence and managing risk exposure. Compliance and Risk Management Diploma Level 5 Curriculum Module 01: Introduction to Compliance Module 02: Five Basic Elements of Compliance Module 03: Compliance Management System (CMS) Module 04: Compliance Audit Module 05: Compliance and Ethics Module 06: Risk and Types of Risk Module 07: Introduction to Risk Management Module 08: Risk Management Process (See full curriculum) Who is this course for? Individuals seeking to enter or advance in the compliance and risk management field. Professionals aiming to enhance their knowledge of compliance systems and risk strategies. Beginners with an interest in regulatory frameworks and risk management. Individuals seeking career growth within regulated industries. Career Path Compliance Officer Risk Manager Compliance Auditor Risk Analyst Regulatory Affairs Specialist Corporate Governance Advisor

Public Healthcare Course Overview This course provides a comprehensive introduction to public healthcare, offering learners a deeper understanding of the policies, concepts, and challenges involved in providing healthcare services to the public. It explores key aspects of public health, including health promotion, the role of religion, and the foundational quality features of health coverage. By the end of the course, learners will be equipped with a strong theoretical foundation in public healthcare and its practical application. With a focus on global healthcare systems, this course prepares learners for roles in healthcare management, policy development, and public health advocacy. Course Description In this course, learners will delve into the core concepts of public healthcare, covering a broad spectrum of topics such as health policies, the definition of health, and the intersection of religion and healthcare. The course offers a detailed exploration of health promotion, public health concepts, and the quality features essential to effective healthcare coverage. Learners will gain insights into the barriers that hinder healthcare delivery and the strategies to overcome them. This learning experience will help learners develop a thorough understanding of the systems, challenges, and opportunities within public healthcare, equipping them with the knowledge to engage effectively in healthcare discussions, policy making, and strategic planning. Public Healthcare Curriculum Module 01: Definitions and Healthcare Policies Module 02: Concepts of Health Module 03: Religion and Health Module 04: Understanding the Role of Health Promotion Module 05: Concept of Public Health Module 06: Fundamental Quality Features of Health Coverage Module 07: Practical Barriers to Provision of Healthcare (See full curriculum) Who is this course for? Individuals seeking to understand public healthcare systems. Professionals aiming to enhance their career in healthcare policy, management, or advocacy. Beginners with an interest in healthcare and public health. Anyone seeking to contribute to the improvement of health services. Career Path Healthcare policy analyst Public health advisor Healthcare management professional Health promotion officer Public health researcher Policy maker in healthcare organisations

Information Management Course Overview This Information Management course provides a comprehensive understanding of the principles and practices essential for effectively managing information in today’s data-driven world. It covers core topics such as strategic planning, databases, management information systems, and the auditing of information systems. The course is designed to enhance learners' understanding of how information can be efficiently organised, secured, and utilised for decision-making within organisations. Upon completion, learners will be equipped with the skills to manage data, ensure compliance with data protection laws, and address ethical and social issues surrounding information management. This course is ideal for individuals looking to advance their knowledge in information management and pursue a career in this dynamic field. Course Description The Information Management course explores critical aspects of managing data and information systems, offering in-depth insights into the processes and tools used in modern organisations. The course covers a broad range of topics, including developing information management strategies, understanding and implementing databases, and examining management information systems (MIS) for efficient decision-making. Learners will also gain knowledge of auditing information systems to ensure accuracy, integrity, and security. The ethical, legal, and social considerations of data protection and information governance are also discussed. Throughout the course, learners will engage with key theories and practices, preparing them to apply their knowledge to various industries, ensuring organisations meet legal requirements and maximise the value of their information assets. Information Management Curriculum Module 01: Introduction to Information Management Module 02: Information Management Strategy Module 03: Databases and Information Management Module 04: Management Information Systems (MIS) Module 05: Auditing Information Systems Module 06: Ethical and Social Issues and Data Protection (See full curriculum) Who is this course for? Individuals seeking to understand the principles of information management. Professionals aiming to enhance their knowledge of information governance and security. Beginners with an interest in data management and organisational systems. Anyone looking to develop skills for improving organisational efficiency and compliance. Career Path Data Analyst Information Manager Records Manager IT Compliance Officer Data Protection Officer Information Systems Auditor

Microsoft Office 2016 Complete Course Course Overview: The "Microsoft Office 2016 Complete Course" is designed to provide learners with comprehensive knowledge and essential skills in the core Microsoft Office applications. This course offers in-depth coverage of Microsoft Word, Excel, PowerPoint, Outlook, and Access, enabling participants to confidently use these programs in professional environments. By the end of the course, learners will be equipped to create, manage, and analyse documents, spreadsheets, presentations, emails, and databases with proficiency. This course is an invaluable resource for those looking to enhance their productivity and improve their digital skills, making them more competitive in the job market. Course Description: The "Microsoft Office 2016 Complete Course" delves into the key functionalities of Microsoft Office, with modules dedicated to each major application. Learners will explore the features of Word for document creation and editing, Excel for data analysis and management, PowerPoint for effective presentations, Outlook for email and calendar management, and Access for database handling. Each module is structured to help learners understand the software’s core functions and how to apply them in real-world scenarios. Upon completion, learners will have developed a strong foundation in using Office 2016, boosting their ability to operate efficiently and effectively in modern workplaces. This course is suitable for individuals seeking to increase their office productivity and streamline their daily tasks. Microsoft Office 2016 Complete Course Curriculum: Module 01: Microsoft Word 2016 Module 02: Microsoft Excel 2016 Module 03: Microsoft PowerPoint 2016 Module 04: Microsoft Outlook 2016 Module 05: Microsoft Access 2016 (See full curriculum) Who is this course for? Individuals seeking to improve their office productivity skills. Professionals aiming to advance in roles requiring Microsoft Office proficiency. Beginners with an interest in data management, communication, and office software. Those wishing to enhance their CV and increase career opportunities in administrative and support roles. Career Path: Office Administrator Executive Assistant Data Analyst Personal Assistant Administrative Support Specialist Project Coordinator