4059 Analyst courses in Fraserburgh delivered Online

***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved quickly and efficiently? Excellent customer care & customer service, particularly in handling complaints, is no longer a nicety - it's a business imperative. This course equips you with the theoretical knowledge and understanding to excel in the art of complaint handling within customer care & customer service. You'll develop the skills to not only navigate difficult situations but also turn them into opportunities to strengthen customer relationships and build brand loyalty. In a world dominated by Customer Care & Customer Service, our Complaints Handling course emerges as the beacon of excellence. Unravel the secrets of Complaints Customer Value, sculpting you into a maestro of the Customer Care & Customer Service realm. Explore the intricacies of Building Rapport & Trust, honing skills that transcend the mundane. Navigate the nuances of Effective Communication, transforming each conversation into a symphony of satisfaction. Dive into Handling Various Customer Types, equipping yourself to tackle any challenge with finesse. Immerse in Customer-Centric Complaint Resolution, emerging as the troubleshooter extraordinaire. Anticipate and prevent issues with Proactive Complaint Prevention, employing cutting-edge technology in Service Recovery. This course, laden with rich insights, is your key to unlocking new heights in the world ofCustomer Care & Customer Service. Elevate your expertise and redefine your impact! In this transformative journey, you'll emerge with: A profound understanding of Complaints Customer ( Customer Service ) Value Mastery in Building Rapport & Trust Effective Communication skills that resonate The ability to navigate and handle various customer types Expertise in Customer-Centric Complaint Resolution Proactive Complaint Prevention using advanced technology Embark on this journey with us, and let Customer Care & Customer Service become your forte. Revolutionise your approach, and stand out in the dynamic landscape of Complaints Handling! Course curriculum : Module 1:Complaints Customer Value: Explore the importance of customer complaints and their value to Customer Care & Customer Service. Module 2: Building Rapport & Trust: Learn techniques for building strong relationships with customers. Module 3:Effective Communication: Understand the principles of effective communication in Customer Care & Customer Service. Module 4:Handling Various Customer Types: Gain insights into handling different types of customers effectively. Module 5:Customer-Centric Complaint Resolution: Develop strategies to resolve complaints with a customer-centric approach. Module 6:Proactive Complaint Prevention and Service Recovery: Learn proactive measures for preventing complaints and strategies for service recovery. Module 7:Advanced Technology and Tools in Customer Care: Understand the role of advanced technology in enhancing Customer Care & Customer Service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Complaints Customer Value 13:41 1: Complaints Customer Value 13:41 Building Rapport Trust 11:10 2: Building Rapport Trust 11:10 Effective Communication 12:56 3: Effective Communication 12:56 Handling Various Customer Types 12:51 4: Handling Various Customer Types 12:51 Customer-Centric Complaint Resolution 14:12 5: Customer-Centric Complaint Resolution 14:12 Proactive Complaint Prevention and Service Recovery 14:19 6: Proactive Complaint Prevention and Service Recovery 14:19 Advanced Technology and Tools in Customer Care 21:48 7: Advanced Technology and Tools in Customer Care 21:48 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? Customer Care & Customer Service Professionals seeking to enhance their skills Managers and Supervisors overseeing Customer Service teams Individuals aspiring to specialise in Complaints Handling Entrepreneurs focused on delivering exceptional Customer Care & Customer Service Anyone passionate about mastering the art of Effective Communication in Customer Service Requirements There are no specific prerequisites for this Customer Care & Customer Service course. A willingness to learn and a desire to improve customer care & customer service skills are essential. Career path Customer Service Manager: £35,000 - £60,000 Complaints Specialist: £25,000 - £45,000 Customer Experience Analyst: £30,000 - £50,000 Quality Assurance Supervisor: £28,000 - £55,000 Service Recovery Strategist: £40,000 - £70,000 Position yourself for success in the Customer Care & Customer Service landscape! Enrol now and become the master of Complaints Handling. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

***Business START UP*** With the global financial markets in such turmoil, many people are looking for security in ways they may not have considered previously. This Business START UP course is designed for students who want to learn the skills and knowledge required to develop a business start-up. It is crucial that you create an effective plan that will allow you to test your product or service and make any necessary changes and improvements. It all starts with developing a successful business idea. This Business START UP course comprises several modules that will look into a different aspects of this subject. It will provide learners with an understanding of the initial processes and requirements of a business start-up, as well as knowledge of the first steps in Business START UP, including marketing, legal, and financial requirements, as well as an understanding of how to write a business plan. Learning Outcomes After completing this Business START UP course, you will be able to: Understand the steps for a business start-up. Understand what is required of you to start your own business. Polish your business idea. Build your competitive advantages. Increase self-awareness and aid personal development. Develop a Start-up Business Plan. Why Choose Business START UP Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Business START UP Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Business START UP course. Other courses are included with Business START UP Bundle Course Course 01: Business START UP Course 02: Level 5 Diploma in Risk Management Course Course 03: Level 7 Business Management Course ***Others Included in this Business START UP Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] ***Business START UP*** Detailed course curriculum of the Business START UP Course: Module 1: Fundamental Steps for a Business Start-up Basic Requirements of an Entrepreneur Identify the Type and Field of Business that is More Suitable for You Identify Your Skills and Creativity Related to New Business Opportunities Analyse the Commercial Potential of a Business Opportunity Module 2: Strategic Thinking about New Business Solving a Problem Beating the Deadlines Finding Products in Short Supply Opportunities Created by News or Events Investigating the Internet Thinking Start-to-finish Niche Strategies Demographic Trends Rethink Assumptions Module 3: The Best Business Ideas for You Case Study Screen Your Ideas List Field Study SWOT Analysis Module 4: Developing a Start-up Business Plan Introduction of Start-up Business Plan Executive Summary Company Description Products & Services Marketing Plan Operational Plan Management & Organisation Startup Expenses & Capitalization Financial Plan -------------- Assessment Method After completing each module of the Business START UP, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Business START UP course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Business START UP This Business START UP course is ideal for anyone who wants to start up his own business. Requirements Business START UP There are no specific requirements for this Business START UP course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Business START UP course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Business START UP Upon successful completion of this Business START UP course, you may choose to become a: Business Owner Entrepreneur Business Analyst Business and Enterprise Advisor Business Development Executive Certificates Certificate of completion Digital certificate - Included

Are you tired of feeling like there just aren't enough hours in the day? Do you find yourself overwhelmed by endless to-do lists and deadlines? Say hello to your new secret weapon: our revolutionary Time Management system! With our Time management course you will have increased work productivity which will make you reach heights that you never dreamt of. And studying will be no problem as your time management skills will be top notch. With our powerful Time Management tool, chaos becomes a thing of the past. No more frantic scrambling to meet deadlines or missing out on important events. Take control of your schedule and reclaim your peace of mind. Key Features This Time Management - Level 3 CPD Certified Course includes: Online Video Course CPD Certified Time Management Course Free Certificate from Reed CIQ Approved Level 3 Diploma Developed by Time Management Specialist Lifetime Access Why Choose Our Course? By choosing our Time Managementcourse is a smart investment in your professional future. Our Time Management course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Time Management course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Time Management course is the key to unlocking your potential and advancing your professional journey. Course Curriculum Time Management - Level 3 CPD Certified Course: Module 01: Significance and Advantages of Time Management Module 02: Evaluation of Current Work Practices Module 03: Prioritisation Techniques Module 04: Overcoming Procrastination Module 05: Goal Setting Strategies Module 06: Planning and Executing Work Plans Module 07: Techniques for Effective Time Management Module 08: The Skill of Anticipation Learning Outcomes After completing this Time Management - Level 3 CPD Certified Course, you will be able to: Understand the value of effective time management in daily tasks. Evaluate and enhance current work practices for increased efficiency through time management techniques. Prioritise tasks based on urgency and importance. Increase work productivity with the time management techniques. Overcome procrastination through proven time management strategies and techniques. Set SMART goals aligned with personal and professional objectives. Apply planning techniques and execute plans for optimal time management. Certification After completing this Time Management - Level 3 CPD Certified course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Time Management - Level 3 CPD Certified 1:16:30 1: Module 01: Significance and Advantages of Time Management Preview 05:27 2: Module 02: Evaluation of Current Work Practices 06:55 3: Module 03: Prioritisation Techniques 11:39 4: Module 04: Overcoming Procrastination 12:47 5: Module 05: Goal Setting Strategies 08:17 6: Module 06: Planning and Executing Work Plans 12:41 7: Module 07: Techniques for Effective Time Management 09:10 8: Module 08: The Skill of Anticipation 07:34 9: CPD Certificate - Free 01:00 10: Leave A Review 01:00 Who is this course for? This Time Management - Level 3 CPD Certified Course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Time Management. Moreover, this course is ideal for: Professionals seeking improved work productivity through time management. Students aiming to enhance time management skills for academic success. Entrepreneurs striving for better organisation in their business activities. Individuals looking to overcome procrastination and achieve their goals. Anyone desiring effective time management techniques for personal growth. Requirements There are no requirements needed to enrol into this Time Management - Level 3 CPD Certified Course. We welcome individuals from all backgrounds and levels of experience to enrol into this Time Management - Level 3 CPD Certified Course. Career path After finishing this Time Management Course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Time Management are: Event Coordinator - £30K to 50K/year. Administrative Officer - £20K to 30K/year. Project Manager - £35K to 60K/year. Business Analyst - £30K to 45K/year. Operations Manager - £30K to 50K/year. Executive Assistant - £25K to 40K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

This course equips learners with the requisite skills to navigate complex supply chains, negotiate effectively, and streamline purchasing processes efficiently. In the UK, where procurement roles are in high demand, acquiring this certification opens doors to lucrative career opportunities, with salaries averaging around £35,000 to £45,000 per annum. Furthermore, the advantages of undertaking this course are multifaceted. Not only does it enhance job prospects, but it also empowers individuals to mitigate risks, optimize costs, and foster supplier relationships crucial for sustainable business growth. From strategic sourcing to contract management, the CPD Certified Course in Purchasing and Procurement provides a comprehensive toolkit for professionals aiming to thrive in the competitive global marketplace. Key Features This Certificate in Purchasing and Procurement Course Includes This Purchasing and Procurement Course is CPD Certified Free Certificate from Reed CIQ Approved Purchasing and Procurement Course Developed by Specialist Lifetime Access Course Curriculum Certificate in Purchasing and Procurement - CPD Certified: Module 01: Essentials of Supply Chain Module 02: Procurement's Function in Organisational Operations Module 03: Overview of the Procurement Cycle Module 04: Toolkits for Effective Purchasing Module 05: Administration of Competitive Bidding Module 06: Practices in Quality Management Module 07: Managing Relationships with Suppliers Module 08: Evaluation and Mitigation of Supply Chain Risks Module 09: Enhancing Efficiency and Precision Module 10: Category Management Strategies Module 11: Techniques for Inventory Management Module 12: E-Procurement Methods Learning Outcomes This Certificate in Purchasing and Procurement - CPD Certified Course Comes with: Demonstrate understanding of essential supply chain components and interdependencies Analyse procurement's role and impact within organisational operational frameworks Apply knowledge of the procurement cycle for streamlined organisational processes Utilise toolkits to enhance the effectiveness of purchasing operations Execute competitive bidding administration for optimal supplier selection Implement quality management practices for enhanced procurement outcomes Certification After completing this Certificate in Purchasing and Procurement - CPD Certifiedcourse, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Certificate in Purchasing and Procurement - CPD Certified 2:49:33 1: Module 01: Essentials of Supply Chain 10:41 2: Module 02: Procurement's Function in Organisational Operations 11:39 3: Module 03: Overview of the Procurement Cycle 07:43 4: Module 04: Toolkits for Effective Purchasing 18:06 5: Module 05: Administration of Competitive Bidding 15:19 6: Module 06: Practices in Quality Management 22:25 7: Module 07: Managing Relationships with Suppliers 15:09 8: Module 08: Evaluation and Mitigation of Supply Chain Risks 11:38 9: Module 09: Enhancing Efficiency and Precision 06:44 10: Module 10: Category Management Strategies 17:31 11: Module 11: Techniques for Inventory Management 14:16 12: Module 12: E-Procurement Methods 16:22 13: CPD Certificate - Free 01:00 14: Leave A Review 01:00 Who is this course for? This Certificate in Purchasing and Procurement course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Purchasing and Procurement. Moreover, this course is ideal for: Professionals seeking supply chain and purchasing and procurement expertise. Individuals aiming to enhance organisational efficiency through strategic purchasing and procurement methods. Employees involved in purchasing, procurement, or supply chain management roles. Those aspiring to understand and mitigate supply chain risks. Anyone interested in mastering e-procurement methods and category management strategies. Requirements There are no requirements needed to enrol into this Certificate in Purchasing and Procurementcourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Certificate in Purchasing and Procurement course. Career path After finishing this Certificate in Purchasing and Procurement course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Purchasing and Procurement are: Procurement Manager - £40K to 60K/year Supply Chain Analyst - £30K to 45K/year Category Manager - £35K to 50K/year Purchasing Officer - £25K to 35K/year Inventory Control Specialist - £30K to 40K/year Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Description: Owning a home business can be an excellent option if you want to work from home. This course will provide the skills, knowledge and information you need to start a home business. Regardless of whether you are burnt out on a nine-to-five work routine or you are overflowing with thoughts for approaches to profit, there are innumerable motivations to consider telecommuting and working for yourself from home. This course is intended to furnish you with all that you have to know to begin on your way toward home business achievement. From deciding if you're suited to wind up plainly an entrepreneur to give data on the expense ramifications of procuring workers, this Home Business e-Course is a far-reaching option of tips, instruments, and subtle strategies. Also, it will teach you the strategies and its implications to elaborate how to sell your products and how these plans will be put into action. Who is the course for? Businessmen and people who work with the management team that wants to learn more about business analysis and how to create a successful home business. People who have an interest in business and wants to pursue creating home business. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: A Complete Guide to Home Business is a useful qualification to possess, and will be very helpful to have especially for these careers: Businessmen Business Analyst and Strategist Business Development Specialist Business Development Manager Business Statistician Economist And much more! Module: 01 Home Based Business: Day Care 00:30:00 A Home Based Business: Marketing For Others 00:30:00 At Home: Accounting Business 00:30:00 At Home: Bridal Consultant Business 00:30:00 At Home: Business In Medical Or Legal Coding 00:30:00 At Home: Tutoring Home Based Jobs 00:30:00 Blogging: As A Home Based Business 02:30:00 Desktop Publishing: At Home Job 00:30:00 Home Based Business: As A Real Estate Agent 00:30:00 Home Based Business Ideas In: Creative Arts 00:30:00 Home Based Business: In MLM Industry 00:30:00 Home Based: Tax Preparation Business 00:30:00 Home Based Business: As A Freelance Writer 01:00:00 Module: 02 Home Based Business: As A Personal Trainer 00:30:00 Home Based Business: As A Web Designer 00:30:00 Work at Home: Freelance Consultant Career 00:15:00 Home Based Businesses With: Children's Products 00:15:00 Home Based: eBay Business 01:30:00 Home Based: Financial Aid Provider 00:15:00 Home Based Jobs In The Pet Industry 00:30:00 Search Engine Optimization Specialist Works From Home 00:30:00 Selling Insurance: As A Work At Home Business 00:30:00 Telemarketing: As A Home Based Business 00:15:00 Work at Home: As A Direct Seller 00:15:00 Work At Home: As An Affiliate 00:15:00 Potential Income 00:30:00 Mock Exam Mock Exam- A Complete Guide to Home Business 00:20:00 Final Exam Final Exam- A Complete Guide to Home Business 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

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Real Estate: Real Estate Agent, Property Management, Property Development & Marketing 5-in-1 Package Are you looking to excel in the real estate industry? Our all-inclusive 5-in-1 Real Estate bundle course covers everything you need to succeed: Real Estate Agent training, Property Management skills, Property Development insights, and effective Marketing strategies. According to Reed a Real Estate Agent can earn from £45,000 to £55,000 in a year depending on qualification, experience, location and other factors. Transform your career with our expert-led real estate course. Whether you are just starting out or looking to enhance your skills, this course is designed to provide you with the knowledge and tools you need to thrive in the real estate market. Enrol now and take the first step towards a successful career in real estate! Key Features: This Real Estate: Real Estate Agent, Property Management, Property Development & Marketing course comes with: CPD Certified Developed by Specialist Lifetime Access Enrol this 5-in-1 Package This Real Estate: Real Estate Agent, Property Management, Property Development & Marketing course TODAY and Excel in this field. Course Curriculum Real Estate: Real Estate Agent, Property Management, Property Development & Marketing course: Section 1: Foundations of Real Estate 1.1 Real Estate Agent Overview 1.2 Various Real Estate Agent Specializations 1.3 Regulatory Framework for Real Estate Agents Section 2: Starting & Building Your Career as an Agent 2.1 Initiating Your Professional Journey 2.2 Property Listing: Identifying Sellers 2.3 Property Valuation Procedures 2.4 Negotiation Techniques for Real Estate Agents 2.5 Property Sales: Attracting Buyers 2.6 Property Leasing 2.7 Technological Tools for Real Estate Professionals Section 3: Property Management Essentials 3.1 Basics of Property Management 3.2 Legal Considerations in Property Management Section 4: Introduction to Property Development 4.1 Introduction to Property Development 4.2 Diverse Property Types 4.3 Property Research Fundamentals 4.4 Compliance with Building Regulations 4.5 The Planning Phase in Property Development 4.6 Project Management in Property Development Section 5: Financing & Marketing in Real Estate 5.1 Varied Financing Options 5.2 Property Marketing Techniques Learning Outcomes After completing this Real Estate: Real Estate Agent, Property Management, Property Development & Marketing course, you will be able to: Identify diverse roles within the real estate agent profession. Apply techniques for property listing and valuation processes. Understand the legal aspects of property management and ownership. Analyse various property development types and regulatory frameworks. Evaluate different financing options relevant to real estate transactions. Implement marketing strategies specific to the property market. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Real Estate Agent, Property Management, Property Development & Marketing course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Real Estate Agent, Property Management, Property Development & Marketing. Moreover, this course is ideal for: Aspiring real estate agents seeking foundational knowledge. Individuals interested in property management basics. Those exploring property development as a potential career. Individuals keen on understanding real estate financing options and also property development & marketing. Professionals looking to enhance their real estate marketing skills. Requirements There are no requirements needed to enrol into this Real Estate Agent, Property Management, Property Development & Marketingcourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Real Estate: Real Estate Agent, Property Management, Property Development & Marketing course. Career path After finishing this Real Estate Agent, Property Management, Property Development & Marketing course you will have multiple job opportunities waiting for you. Some of the Job sectors of Real Estate Agent, Property Management, Property Development & Marketing are: Property Valuer Letting Agent Property Developer Real Estate Analyst Property Manager Marketing Executive in Real Estate Sector Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Learn maths and English skills with our Functional Skills Maths and English Level 2 course. Explore modules on integers, fractions, decimals, percentages, grammar, sentence structure, and more. Improve your mathematical thinking, confidence, and communication skills. Get a CPD certificate when you finish the course, showing your achievement. Get ready for academic and real-world success – enrol now for comprehensive and practical learning.

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Duration 3 Days 18 CPD hours This course is intended for Application Consultant Business Analyst Business Process Architect Business Process Owner/Team Lead/Power User Developer Development Consultant Program/Project Manager Solution Architect Technology Consultant Overview This course will prepare you to: Understand the SAP Cloud Solution Understand the SAP Cloud Strategy Understand Java Development Understand development in SAP Cloud Classify and use the various Cloud Platform services Understand the various CP Services Explore the Internet of things Get an overview of SAP Cloud Platform, integration Service Understand Extensions of SAP Cloud Solutions This course will introduce and inform you about the vast potential of SAP Cloud Platform with hands-on exercises to dive into this open platform. SAP Cloud Platform, Introduction Introduce SAP Cloud Platform (SAP CP) Explain Landscape Architecture-Relevant Terms Learn about typical Use cases Explore What is in it: Product Capabilities and Services Platform Concepts Understand Basic Platform Concepts Explore Datacenters Understand Security Digital Transformation - Java Development Introduce Digital Transformation, Java Development Explore 12 Factor Microservices Use the Supported Java Development Environment Explain Supported Java Programming Models by CF Operate Java Applications on SAP Cloud Platform NEO Digital Transformation ? SAP HANA Development Understand SAP HANA Development Understand the SAP HANA XSA Development on CF Digital Transformation ? HTML5/SAPUI5/Fiori Development Introduce HTML5, SAPUI5, and Fiori Development Use SAP UI5 Use SAP Fiori Agile Business ? Extend Application Introduce Agile Business Understand the Application Frontend x-tend the Application: Backend Explore SAP Cloud Platform Data and Storage Services Enterprise Optimization ? Integration Services Introduce Enterprise Optimization, Integration Services Explore Available Integration Services Enterprise Optimization ? Process Integration Introduce SAP Cloud Platform, Integration Service Implement iFlows Enterprise Optimization ? API Explain API Management Build and Publish APIs Internet of Things Services (IoT) Explore the Internet of Things (IoT) Other Interesting Services and Features Explain SAP Cloud Platform SaaS Extensions Explore SAP Cloud Platform Business Services Explain Cloud Platform Data and Storage Understand SAP Cloud Platform Security